City Apartments Antwerp

I liked that the entrance is very private to the room, and the studio is very large and spacious. The bed’s are comfortable, the hotel manager was very easygoing and check in was smooth. Customer service isn’t an issue in this hotel. I think I could have easily stayed there for a weekend if a few things were addressed to make it more comfortable.

There is a door for the door before you get to your floor, the room door doesn’t close without having the key in the door i.e that the door never actually pushes in but it must be closed and locked with the key. I found a female sanitary pad, out of its packaging probably unused I really don’t know but it was just laying around in the bathroom cabinet so that’s surely not for a guest to use in case of an emergency. I placed that in the bin. Then I had to wash my hands from touching it and the hand soap bottle pump didnt work so had to unscrew the top off, the hotel didn’t provide not even an ornamental soap to shower with or wash your hands and there was no floor towel or math for stepping out the shower that’s how accidents happen and hotels get sued....and the shower head needs changing entirely its very old since it doesn’t stay up right and you must hold the shower head or keep pushing the shower head back into position before it falls, and you can’t change the water flow setting on the head because there is a weird cracking sound and the water just leaks out the base of hose and the head. These really stuck out for me... I really only rented the room to have it has a place to store my things as I went out to party for NYE and so I can get a few hours sleep in the morning, these are minor inconveniences that irritated me a bit and could really easily be remedied.

Location is good

Room was different type from the one booked. Big space, but very impersonal. No heating apart from small electrical portable heater. Bathroom shabby, towels worn and extremely small.