|"Friendly staff and very helpful!"||(in 18 reviews)|
|"Nice location, close to everything!"||(in 13 reviews)|
|"Large and very comfortable room."||(in 22 reviews)|
|"Bathroom was not clean."||(in 1 review)|
|"small kitchen on disposal"||(in 2 reviews)|
|"Parking is too expensive."||(in 4 reviews)|
Price and location
In 5 nights I couln't find any positive point for this hotel!! Simply no recommended!!!
Breakfast: 17 euro (too much for what they offer) , Internet: don't use it!! 12 Euro per day, but it's a shared computer with other clients, so if you pay fr the tickets, anybodyelse can use at your expenseve, also they close at 11pm. cleaners: at 6.00 am were in my windows cleaning without care about the client and doing bad rumor. worste hotel in antwerp!!!
The staff, the breakfast
Limited breakfast options
breakfast was nice, location is convenient (we were travelling by car), the hotel used to be 4* so it is very upscale 3* hotel.
The car parking
It could do with a good clean
1. aircondition - it was not made clear to us that aircond only works if outdoor temperature rises above x degree. and my third night got really hot, however, aircond still did not function (talked to reception and was told again outside temparature has not reached the level though the aircond at the reception area worked!) and we were forced to open the window. the hotel didn't have the decency to put on a mosquito net, my wife n i ended up with mosquito bites all over and it was extremely hot for us. 2. since it's a suite hotel, it came with kitchen and plates. we decided to dine in one night and since there was not dish washer for us, we could only leave the plates as they were. the cleaner did not wash the plates for us and left them in the sink for 2 nights until we checked out! 3. Customer service - employees were not helpful at all. 4. Hotel star rating - I really question the star rating for this hotel. it's definitely no where near a 4. 5. Location - yes, it is quite near to central station, but the location is quite crappy and scary
Kitchenet in the room, supermarket in front of the hotel, near to the railway station and down-town.
rooms are confortable especially for long stays.
the location is not a walking distance to the centrum. if you take the metro, you'll be there only in 5 minutes.
Brilliant. There was a lot of room space, breakfast was just great, staff was very approachable.
I've only made 2 suggestions: 1. they should buy universal adaptors - something crucial for English customers who cannot part with their laptops. and 2 - install and emergency telephone in the bedroom's bathroom. Lastly, and unsolvable problem is the location - it is too far from the historical centre, although quite close to the central station / zoo and the Diamond's district.
Centrally located in Antwerp, Arass Hotel Antwerp is within a 15-minute walk of White Palaces and Antwerp Zoo. This hotel is 0.9 mi (1.4 km) from Antwerp City Park and 0.9 mi (1.4 km) from Queen Elizabeth Hall.
Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.
Buffet breakfasts are available for a fee.
Business, Other Amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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Arass Hotel is located at Plantin en Moretuslei 111 in Kievitwijk, 2,1 km from the centre of Antwerp. Antwerp Zoo is the closest landmark to Arass Hotel.
Check-in time is 15:00 and check-out time is 11:00 at Arass Hotel.
Yes, Arass Hotel offers free Wi-Fi.
No, Arass Hotel does not offer free parking.
No, Arass Hotel does not offer free airport shuttle service.
Arass Hotel is 3,3 km from Antwerp Deurne. Arass Hotel is 34,6 km from Brussels Bruxelles-National.
No, pets are not allowed at Arass Hotel.
No, Arass Hotel does not have a pool on-site.