Good to know
|Distance to city centre||0,7 km|
|"Staff were friendly and helpful."||(in 32 reviews)|
|"I also enjoyed the beautiful garden"||(in 10 reviews)|
|"Beautiful property, very quiet and good breakfast."||(in 27 reviews)|
|"Customer service was very poor."||(in 8 reviews)|
|"Hot water is turned off at night."||(in 12 reviews)|
|"Room to hot NO air conditioning and toilet bad conditions,phone to old and more"||(in 9 reviews)|
Time of year
Show reviews that mention
|accommodating staff||in 43 reviews|
|air conditioning||in 9 reviews|
|antigua||in 5 reviews|
|bad conditions||in 2 reviews|
|beautiful garden||in 10 reviews|
|breakfast was not good||in 46 reviews|
|comfortable hotel||in 24 reviews|
|customer service||in 12 reviews|
|hot water||in 29 reviews|
|rooms but very good||in 3 reviews|
|sheets towels||in 2 reviews|
|swimming pool||in 35 reviews|
|toilet paper||in 9 reviews|
The hotel has a wonderful "at home" atmosphere, with nice gardens and vegetation. Also that the hotel has everything one needs att value-for-money. Pool, jacuzzi, spa-service, standard breakfast included, wifi and parking.
To be a 4-star hotel, it needs to be a bit more client-oriented and more staff on-site. For families with strollers or people with difficulty walking (or on wheelchair) it's difficult to access to pool / restaurant areas. Wifi didn't reach all areas of the hotel.
Nice and big garden.
Cold rooms, poor restaurant (open only until 16:00, lots of food finished every day)
Loved the location , great hotel welcoming staff, great food on site and nearby restaurants, and very close to the arch !
The location staff and how clean the hotel was
Quaint, beautiful gardens, good sized rooms
The gym needed updating
The property was clean. Food was delicious
The staff was not properly trained for customer satisfaction. The spa and jacuzzi were not in service and the pool from the pool water was super cold, when I ask in a the front desk if they could get the jacuzzi ready, Anna the front desk receptionist said the jacuzzi was not im service for the whole day. I payed for the services and they weren’t working. A total horrible experience and not to mention at the time of my check-in is the hotel want to charge me 30 dollars per my child because they said that I did not pay for her which I did
With a stay at Hotel Real Plaza, you'll be centrally located in Antigua Guatemala, within a 5-minute drive of La Merced Church and San Jose el Viejo Ruins. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 662 reviews
Things to know
- Nice building
- Pleasant hotel grounds
Policies vary by room type and provider.
FAQs when booking at Hotel Real Plaza
Where is Hotel Real Plaza located?
Hotel Real Plaza is located at 9na. Calle Poniente #40, 0,7 km from the centre of Antigua. Palacio de los Capitanes Generales is the closest landmark to Hotel Real Plaza.
When is check-in time and check-out time at Hotel Real Plaza?
Check-in time is 15:00 and check-out time is 12:00 at Hotel Real Plaza.
Does Hotel Real Plaza offer free Wi-Fi?
Yes, Hotel Real Plaza offers free Wi-Fi.
Does Hotel Real Plaza offer free parking?
Yes, Hotel Real Plaza offers free parking.
Does Hotel Real Plaza offer free airport shuttle service?
No, Hotel Real Plaza does not offer free airport shuttle service.
How far is Hotel Real Plaza from the airport?
Hotel Real Plaza is 22,6 km from Guatemala City La Aurora.
Can you bring pets to Hotel Real Plaza?
No, pets are not allowed at Hotel Real Plaza.
Does Hotel Real Plaza have a pool?
Yes, Hotel Real Plaza has a pool on-site.
Most popular landmarks
- Palacio de los Capitanes Generales 397 m
- Antigua Guatemala Colonial Art Museum 399 m
- Parque Central 0,5 km
- Antigua Cathedral 0,5 km
- Municipalidad de Antigua Guatemala 0,5 km
- Iglesia y Convento de la Compañía de Jesús 0,6 km
|Guatemala City La Aurora||22,6 km|