Pros: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Cons: "Keep the good work."
Pros: "Leg room is spacious."
Cons: "Overall good.."
Pros: "Live sport TV, on board wifi"
Cons: "More livesport TVs and browsing data."
Cons: "More meals during the flight would have helped. Also the snacks had limited variety(most of them chocolate) and not enough fruit available."
Pros: "crew was attentive and seating was comfortable"
Cons: "they could have changed snacks..I had the same pizza when travelled four years back."
Cons: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"
Pros: "Hard to say, it wasn’t a good experience. Flying from Bombay to Toronto was really bad."
Cons: "They broke my baby stroller, they didn’t bag with or handle with care. It was new stroller all damaged from Bombay to toronto flight."
Pros: ":("
Cons: "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."
Pros: "All was fine"
Cons: "Nothing"
Pros: "Comfortable A380"
Cons: "Borarding in Dubai inefficient."
Pros: "Nothing special flight."
Cons: "Old entertainment and less leg room."
Pros: "Very responsive and friendly crew"
Cons: "Would like to see more vegetarian options"
Cons: "Water leaking into 52 and 53. Wet socks"
Pros: "Staff is very good. Always smile on face."
Pros: "There really wasn't much to like, but I suppose the space in the seating was decent. We also did not have any delays in boarding and the flight itself was nice."
Cons: "The crew did not even ask customers if they needed water. The food selections were terrible, and then there was no selection at all by the time I had a chance to order my food. I didn't eat barely anything for the whole 12 hr flight. That is the worst situation I have ever been on when flying anywhere. So, yes, I found it horrible for the most part."
Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"
Pros: "Entertainment system really good - great choice and great screen sizel"
Cons: "Lack of choice on main meal"
Pros: "Business class entertainment and comfort very good."
Cons: "Service was very bad. I had to get up to go get drinks and rarely saw the steward."
Pros: "Special ordered food was good, felt like we ate too many times but it was a 15h flight. Extra legroom seats in exit row are great, but other passengers stand in front of you to wait for toilets. Not sure if entirely worth the money for that reason only. Entertainment options were plentiful."
Cons: "Other passengers that treat the public space of an airplane like their own living room or bedroom. Disgusting and rude. I'm sorry the flight attendants have to put up with poor behavior. Amenity kit seems a bit skimpy for economy class. Toothbrush was falling apart and not enough toothpaste. Bring your own on board."
Pros: "everything"
Cons: "option to provide some vegetable sandwich must be there for vegetarian people"
Pros: "Best food on a plane I have had yet"
Pros: "Beautiful, clean aircraft with multilingual staff-great entertainment choices"
Cons: "Nothing's ng"
Pros: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"
Cons: "Movie selection terrible."
Pros: "Business class product is phenomenal."
Cons: "Bathrooms were not clean later in the flight"
Pros: "Almost everything"
Pros: "I liked everything :) And the stuff was great I really enjoyed it ;)"
Pros: "great lie flat bed, was too tired to take advantage of the service"
Pros: "Loved the in-flight entertainment options. The food was excellent. They managed my gluten free options with ease and everything was delicious. The attendants were extremely pleasant and helpful."
Cons: "I paid for the higher wifi bandwidth, but the service was spotty and some websites/social media wouldn't load. Even some texts wouldn't send. I wish there was more legroom between the seats for such a long flight. But the value for the overseas flight was still quite good."
Pros: "Seat comfort and some cabin crew we're really kind"
Cons: "My screen was not very responsive to touch. Was challenging to navigate. I couldn't clearly hear the PA announcements"
Cons: "Very cold. Limited new/quality music to choose from..."
Cons: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"
Pros: "It was good services"
Pros: "Efficient, clean, friendly"
Cons: "None comes to mind"
Pros: "Crew is attentive and helpful. Seats are comfortable in economy class. Bathrooms are well equipped and generally speaking clean. Meals are good quality."
Cons: "I would change the snack in the flight Milan to JFK. instead of the pizza pesto, I would offer fruit options or regular breakfast food although it is a snack."
Pros: "The comfort of flight and the service ."
Cons: "Nothing"
Pros: "Efficiency and friendly crew"
Cons: "Food and the seats were not cleaned properly as well as well as the safety instruction booklets were dirty."
Pros: "I made it to my final destination safely"
Cons: "Not much overhead space for your bags, so we have to keep them at the bottom of our feet....i was travelling with a senior on a wheelchair and the idea of her going up and down the stairs into and out of the airplane wasnt so pleasing...the cabin crew could be easily mistaken for any other passenger becase of dress code..."
Pros: "This airline is consistently great. Comfortable, lovely staff members, and great in flight entertainment."
Cons: "Was a bit disappointed in the food this time."
Cons: "Piece of checked baggage was lost en-route. It took over 2 hours to get through checked baggage and customs in the middle of the night because after we had already filled out all information regarding piece of luggage with one baggage counter employee. Japanese Customs refused to let us through due to "unaccompanied baggage" since the piece was lost by the airline and had us go back to another baggage employee who couldn't grasp that we already went through the process and had no clue what to do."
Pros: "Crew members including. Ground staff were good. Food & Entertainment nice."
Cons: "At Dubai experience was not good. They kept our Boarding pass with them only. Could not converse with us."
Cons: "My bag never made it with me into DMM. Even though it was a single non-stop flight, my bag didn't make into Dammam with me!! I don't know what might be the reason!!"
Pros: "The flight was empty and the luxury to choose your open row of seats"
Pros: "Big screen"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell?"
Pros: "Seating was good in business class"
Cons: "Toilet signs not working , food , service ,"
Pros: "it was nice trip with emirates, You have excellent services Thanks"
Cons: "All good"
Cons: "Slow cleanup after food service."
Pros: "ALL seats were super comfortable, the LCD screens were like suer HD! Crew was warm and everything was just perfect!"
Cons: "Crew didnt know about baggage transfer procedures from Emirates to JetBlue (Dubai - Boston _ pittsburgh). Knowing this shall ensure 100% customer satisfaction."