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Pros: After the Kigali Addisababa segment this was vastly superior with a newer aircraft

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Cons: Food must be better

Cons: Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst

Cons: Everything was super. Really

Cons: Seats can be better.

Pros: Punctuality Pleasant crew

Cons: No food on the flight! Due to some problems with the catering service, only a small sandwich was available.

Pros: Flight was on time

Cons: Very rude crew, I asked for water and I was told to get and help myself

Pros: Superior standard

Pros: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.

Cons: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.

Pros: Great seating

Cons: Free internet in long flights

Pros: I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally

Cons: The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms

Cons: Because the first flight was delayed, we had to run like mad men to our connecting flight or else we wouldve missed it.

Pros: Setvice

Pros: Efficiency!

Cons: Long line at the security checkpoint

Pros: Food - Free dinners even for economy class. Entertainment - Every seat has a TV that offers multiple languages and tons of blockbuster movies from a variety of genres. They also offer many television shows in multiple languages and genres and video games. Roomy- The seats are as non-roomy as any airplane. However, the flight attendants don't give you any trouble when you want to just get up and walk around and talk to people. It gives the plane a roomy atmosphere. You can go to spacier sections of the plane to hang out.

Cons: Nothing really.

Pros: Breakfast was good; the first meal was average

Cons: coffee is to strong and to many spicy foods

Pros: The customer service was amazing. Air hostesses were very courteous, friendly and helpful.

Cons: Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system.

Cons: They do not understand the word priority at Doha airport. Business class passengers boarded last.

Cons: Hi do veg meal could have been better and communication about my bags could have been better .

Pros: On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something.

Pros: Crew was friendly , Seats were fine .

Cons: They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options

Pros: Good leg room and nice recline for economy. Good and service very nice.

Cons: Everything was well done and organized.

Pros: Good trip

Cons: There was a delay of more than 1 hour.

Cons: Better comfort and services

Cons: Off boarding in Abu Dhabi

Pros: The crew was very nice and all flight details were available and constantly updated.

Cons: Ethiopians App for self check-in.

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

Pros: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.

Cons: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.

Cons: Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst

Cons: Airport Addis Ababa is chaos.

Cons: 1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines.

Pros: the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable

Cons: at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,

Cons: Old aircraft rickety seats

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Cons: Old aircraft, rickety seats

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

Pros: New airplane was comfortable and clean. Food was just okay.

Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Pros: Flight attendants were very polite.

Cons: The seats could be more wide.

Pros: Crew was great, seating was cramped.

Cons: Seating.

Cons: Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight

Cons: Earphones never connects at my seat either other seat it’s was little hard to watch movies

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Pros: Wonderful trip, Super nice Crew , perfect meal , great entertainment system

Cons: Can not be topped up

Pros: Amazing crew. Seat needs more padding.

Cons: Memory foam seats

Pros: Superior standard

Pros: The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.

Cons: It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.

Pros: Yes!

Cons: Lower the price and keeping up the good work!!

Cons: Extremely bad service at the ticket counter. Really disappointed, really disappointed

Pros: I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.

Cons: Categorizing travellers together.

Pros: New aircraft with comfortable business seats

Cons: More than 4 hours delay! Not all selection from food menu available

Cons: The chicken was undercooked.

Cons: The toilets were filthy. The tv touch screens didn’t work

Pros: Pleasant check-in staff. Friendly flight attendants.

Cons: Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area.

Pros: Perfect

Cons: Perfect

Pros: Sevaral bathrooms available. Flight attendant wotj good attitude

Cons: Boarding process

Pros: The crew was amazing

Cons: The tv didn’t work throughout the whole flight. Very uncomfortable seats

Pros: Crew was excellent

Cons: Food could be better and please offer drinks before you serve meals like European air lines.

Pros: The entertainment was good.

Cons: Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while.

Cons: Food was below average

Cons: Would be nice if they offered hot towels for the Economy passengers.

Cons: Sitting place too small

Pros: The crew was super helpful and amazing! Comfortable seats and plenty of space for someone my size to sit (5’4”).

Cons: The only thing that I think could be better is the entertainment. I had a hard time figuring out how to use the screen on the aircraft but the selection of shows was good.

Cons: The flight was always delay.

Pros: None

Cons: .

Pros: Timely departure, snacks throughout trip, not a full flight

Cons: Not a great movie selection

Cons: No landing form!!

Cons: Hi do veg meal could have been better and communication about my bags could have been better .

Cons: The flight was delayed and I almost missed my connecting flight to Oslo.

Pros: Good crew. Great pilots.

Cons: Food. Seat comfort.

Pros: It was like flying in a Four Seasons but better.

Cons: Boring movie selections. 80% Marvel films.

Pros: Perfect

Cons: Perfect

Pros: Awful

Cons: Flight was cancelled and rebooking dealt with poorly

Cons: Earphones never connects at my seat either other seat it’s was little hard to watch movies

Cons: Airport Addis Ababa is chaos.

Cons: Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

Cons: Addis Ababa is chaos and not clean.