R9 661 Find Cheap Flights from Tokyo to South Africa – Compare and Save

At the top of airline quality in my life. Along with JAL, Cathay Pacific: the best.

Previous flight with Cathay from LAX was delayed thus missing this flight to KL by 12 hours. This in turn missed other travel arrangements from KL. They did provide overnight accommodation in Hong Kong.

Good good, good seat, good entertainment system. Customer service is good but can be more polished if CX charges a premium price.

The flight attendants were very helpful, efficient and courteous in helping everyone!

Well- trained, cheerful onboard staff. Business class seating and storage were excellent. Outstanding range of food choices, though quality ranged from just OK (seasonal rice and beef dish) to outstanding ( congee and soup noodles with beef brisket). But what can you expect; it's on a plane. I couldn't figure out the remote control, but touch screen worked well. My wife and I (in our 60s), didnt find much to watch from the Entertainment choices. We mostly watched the flight maps. The bedding did the job but is unwieldy and ends up in a clump, with one-third falling on the floor.

Very noisy and careless crew on this overnight flight. They should understand customers want to sleep

It was okay overall but the food was very, very bad.

Cathay was not the problem. The problem was the customer service from Kayak/Underprice. Will never book through Kayak again.

The boarding experience was as expected and went well. The plane's economy seating plan is not designed for a positive customer experience but rather for company profit. When the passenger in front of me reclined, the distance from the screen to my face was the span of my hand (thumb tip to pinky fingertip). There is no such thing as personal space in this setting. This results in the domino effect, for when I recline the person in back of me reclines and so it goes. This is not to say that reclining is the answer as the experience is not increased, but simply managed.

One of the worst flight in business class by qatar airways and I’m no stranger with qatar airways businesses class, I travelled with the extensively in the past 12 years