Find cheap flights from South America to Johannesburg

Find cheap flights from South America to Johannesburg

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Top 5 airlines serving from South America to Johannesburg

Scores according to KAYAK customer reviews

8,3
Qatar Airways
Overall score based on 11 102 reviews
8,3
Boarding
8,2
Comfort
8,6
Crew
8,3
Entertainment
8,0
Food
Airline reviews

Pros: "Great crew! Excellent business class suite"

Cons: "Not a lot other than better choice of movies and music. Super airline as always"

Pros: "Perfect"
Cons: "Perfect"

Cons: "They do not understand the word priority at Doha airport. Business class passengers boarded last."

Pros: "N/A"
Cons: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."

Pros: "Food and leg room"
Cons: "All was fine"

Cons: "Delayed by 1 hout"

Cons: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."

Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."

Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"

Pros: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."

Pros: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"

Cons: "Lights did not work, so diner was guessing whats was in the tray"

Pros: "Was the crew amazing and nice"

Pros: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Pros: "The crew were very friendly and helpful."
Cons: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."

Pros: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Cons: "We did leave a little late but it was out of the control of the pilots and flights attendants."

Pros: "There was adequate seat room. The device was good."
Cons: "There was nothing I didn’t like."

Pros: "Staff was great"

Pros: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Cons: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."

Pros: "Excellent overall"
Cons: "LAX boarding was chaotic I think they should announce First people with disabilities Then Business class After that board Economy class from last rows"

Pros: "Excellent on board staff"

Pros: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Cons: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."

Pros: "Qatar airways is the best airlines and they serve you like a 5 stars hotel"
Cons: "The problem is when they linked a flights frome other airlines companies. Under ( one world ) On this flight the were linked with sirlankian airlines The flight was full and a lot of older asian on flight they don’t respect people and speak loudly The smell was not good enough"

Cons: "Seat to LA was broken"

Pros: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Cons: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."

Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Cons: "They drop you at the airport for 16-17 hours Airport hotel costs around 350$/night No entry visa for layovers exceeds 8 hours as they announced The answer they gave No entry visas because you bought a discounted ticket!!"

Pros: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Cons: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."

Cons: "Same as above"

Pros: "The friendliness of the staff from check in to arrival!"

Cons: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Pros: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Cons: "The sandwiches are a little dry and movie selection a little limited."

Pros: "On time departure and nice group of crews"
Cons: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."

Pros: "Unfortunately..."
Cons: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."

Pros: "Great selection of movies and tv shows"
Cons: "Entertainment screen is too dim even on highest brightness setting"

Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."

Pros: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Cons: "I did not have wifi available from Doha-Johannesburg"

Pros: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."

Pros: "Onboard crew"
Cons: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."

Pros: "Good service from cabin crew"
Cons: "Seat is quite small compared to other flight"

Pros: "Great crews, excellent airplanes, wonderful in transit experince."
Cons: "In flight coach meals were average."

Pros: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Cons: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."

Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."

Pros: "One of the best flights in the past 5 years! 5 gold star service!"
Cons: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Pros: "Entertainment"
Cons: "Food"

Pros: "Flight was on time. Crew was friendly and attentive to passengers (I give them 4.5 stars). The seats are comfortable. The plane was clean."
Cons: "My 18 year old daughter (turned 18 on December 20, 2016) was singled out, searched extensively bodily and her bag, for no reason what-so-ever. It was a traumatizing experience for her... needless to say, nothing was found and no explanation was given. The seats recline too far back so that the person behind cannot enjoy what they are watching. The crew has to keep asking the passengers in front to pull their chairs up slightly."

Pros: "Nothing at all"
Cons: "Poor management didn't provide a hotel for layovers more than 12 hrs"

Pros: "The flight attendants were courteous and helpful, the flight left on time and even arrived early"
Cons: "Seat 10H, the transition from coach to business class could be designed a little better so the service carts don't hit the seat occupant when they move between cabins"

"We had a 14 hour flight and the attendants worked very hard to keep us satisfied. I would definitely fly Swiss again"

Pros: "Crew was great, seating comfortable."

Cons: "seat comfort"

Pros: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Cons: "Bread of sandwich was dry."

Pros: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"

Pros: "Very kind crew. Great food. Nice leg room even for economy."
Cons: "This was one of the most empty flights I’ve ever been on. With that, lots of room for carry on baggage. I fail to see why it was necessary at all. It delayed my journey when time was of the essence."

Pros: "Good, in-flight entertainment"
Cons: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"

Pros: "The service and the crew were fine"
Cons: "Seats are too small and terribly uncomfortable on such long flights."

Pros: "Delayed...delayed and delayed some more!!!!!"

Pros: "Who knows hope to actually get on it and make it to destination"
Cons: "Not sure just know leaving 10 hours late"

Cons: "The seats were uncomfortable, smaller aircraft"

Pros: "3"
Cons: "Everything"

Pros: "The food wasn’t bad"
Cons: "Business seats suck"

Pros: "Not sure why airline companies buy planes where the seat in front recline to the lap of the costumer behind where it makes a 9 hr flight miserable"

Cons: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

Pros: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Cons: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"

Cons: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."

Pros: "Swiss choclade"

Pros: "When checking in, I was upgraded to business without knowing it until I looked at my boarding passes. This was a good surprise of course."

Pros: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."

Pros: "Skop"
Cons: "Skopje airport personnel was very bad service ticket counter worst ever"

Pros: "Swiss is always a tad nicer than the alternatives"

Cons: "I liked everything except the airplane itself, which I hated. I was fortunate enough to get an exit row on my long flight going over; I did not get lucky on my way home. The flights between Zurich and Brindisi were more comfortable than the long haul flights. The long haul flights are abominable and should be outlawed by governments as they are currently configured. The boy next to me literally could not fit his legs/thigh bones in the space provided by his seat. I did okay as I am not tall, until the woman in front of me decided to lean back. It is not her fault, however, though I thought nasty things about her and periodically tried to dig my knees into her back to get her to lift up her seat. The fault belongs entirely to Swiss Air, which chooses to treat human customers as steerage. The only thing that made the experience worse was the impossibility of choosing my seat online for my return because I had only a smart phone with not-great wifi available. Choosing one's seat should not be dependent on having good wifi and a computer, however. It is bad practice to "sell" seat choices. The families around me were not able to sit together because of this shoddy, greedy practice on the part of the airline. It is also not fair, subsequently, that other passengers are faced with giving up the seats they've chosen, or been given, to assist families in sitting together. Honestly, the extent of the greed on the part of airlines nowadays is astonishing. What used to be a thoroughly enjoyable way of traveling has become an ordeal at best."

Cons: "My seat did not recline and my tv did not work"

Pros: "Service."
Cons: "Not enough leg room."

Pros: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Pros: "The staff was just fabulous! Very nice and sincere. Beautiful smiles. I admired the lipstick on one and she came back and had the name of it written down for me. MAC here I come."

Pros: "Best airline I have ever flown"
Cons: "N/A"

Cons: "Seat in front of you tilts back and gives you NO room. Horrible!!"

Pros: "Great customer service."
Cons: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."

Cons: "If you put the seats this close together, with the amount of recline. Once one person on the fligh reclines their seat it forces everyone else to do so. You can't eat if the person in front of you reclines!"

Pros: "The whole trip was handled extremely well. First time we've done 12 hrs straight in the air. They made the experience seem like it was much less. Will fly that airline again."

Pros: "Swiss Air was the best airline ever!"

Pros: "Decent food, for airline food. I was not expecting anythoing for the 3 hour flight,. Included beer/wine/spirits helps a lot."
Cons: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."

Pros: "efficient boarding ang pre- boarding"
Cons: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"

Pros: "The crew was excellent."
Cons: "The seats are too close to each other. \"

Pros: "The movie selection was good and I found a new series to watch. The food was good. Liked the cheese and chocolate."
Cons: "Wish I had more leg room. The long flights cause fluid build up in my legs which was very uncomfortable for eight hours."

Pros: "Enjoyed the food. On demand entertainment. Beverage service."
Cons: "Despite paying for extra leg room I somehow needed more. Not Swiss Airs fault, but I know better for next time."

Pros: "Loved the food and wine. Very comfortable flight and the staff was wonderful"

Pros: "only a short 1 1/2 hr flight but the attendant was wonderful."
Cons: "only problem was with the pull out tray. We were in a bulkhead seat and my husbands tray was loose and tilted and his juice spilled all over. The attendant was very good and helpful in cleaning up. Think that the trays should be checked and tightened if necessary."

Pros: "The flight itself was good, smooth."
Cons: "I had requested a special meal for dietary reasons but it was not available. The flight crew did make some effort to find me something I could eat."

Pros: "I was amazed to get a sandwich on such a short flight!"

Pros: "Quick boarding"
Cons: "Nothing"

Pros: "Everything."
Cons: "Nothing."

Pros: "Crew was very friendly and efiicient."
Cons: "Only negative was not related to the flight. I had a difficult time on the website getting checked in ahead of time."

Cons: "The flight was overbooked, boarding took forever."

Pros: "Beautiful new jumbo jet"
Cons: "Changed plane and seats so boarding was delayed"

Pros: "Nothing"
Cons: "The most racist and unfriendly and uncivilized people ever."

Pros: "Flight attendants were perfect, sincere, and friendly. Great selection of free movies."
Cons: "I could not open my laptop and do any work once the person in front of me put their seat back. Big time bummer."

Pros: "Great crew"
Cons: "Automated check in machines were horrible and almost caused me to miss my flight"

Pros: "Friendly and helpful crew"
Cons: "Food and spaces between seats"

Pros: "Tea"
Cons: "Food and service"

Pros: "The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed"
Cons: "The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket"

Pros: "I love the food❤️"
Cons: "2 hours delayed"

Pros: "Same"

Pros: "GOOD FOOD GOOD CREW"
Cons: "NO TV IN FLIGHT"

Pros: "Turkish do a good job of giving you a good service for your money."
Cons: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Pros: "The crew members were really nice"
Cons: "Everything was great"

Pros: "Stewardess were very friendly and helpful, the food was reallz delicious. You have enough space for your leg even on Economy class."

Pros: "Entertainment package"
Cons: "I paid extra money for the upgrade to sit the exit but only to be told after boarding that due to my size and age that I can’t sit on the exit aisle. Then I said okay, I’ll move if I get a refund and the the flight attendant said that they will. So then I swapped to a middle seat by the attendants directive all the way in the back. After the plane takes off, the flight attendant said that can not refund me the upgrade. I was extremely frustrated and felt discriminated because of my age and size. I demanded to sit back to my original assigned seat but they refused. Not to mention, the flight was delayed!! Unpleasant experience and a rip off."

Pros: "Service, flight and landing, exceptional!!!"
Cons: "No cons..."

Pros: "I've flown with Turkish airlines a few times and compared to other airlines they are amazing. Even on short distance flight (1 hour flights) the offer a sandwich and drinks. If there are delays the pilot explains what's happening instead of leaving us clueless."

Cons: "Flight was delayed. Missed my connecting flight. Had to wait 12 hrs in Istanbul for the next flight to Tirana. I missed my mother’s funeral."

Cons: "Options for vegetarians were not really good."

Pros: "First leg (Mia to Instanbul) crew was excellent!"
Cons: "second leg (Istanbul to Johannesburg) crew were rude!!!"

Pros: "Great food, comfortable seats. I didn’t go business class, but tbh I think flyin business class this route is a waste."
Cons: "Having to stop over in Bishkek and deplane before going on to Mongolia. Why do we have to go through security again when we’re getting onto the same plane with the same items?"

Cons: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"

Pros: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Cons: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Pros: "The service from istanbul to dublin route"
Cons: "Bad service from bahrain to istanbul"

Pros: "Service, food, staff—all excellent!"
Cons: "The cabins on both flights were too warm."

Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Cons: "seats a bit tight"

Cons: "bus service to the plane"

Cons: "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"

Pros: "The confort"
Cons: "The Crowe very polyt"

Pros: "Good entertainment system with lots of options."
Cons: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."

Pros: "The staff!"
Cons: "The turbulence lol"

Pros: "Attentive crew, great food including perfect attention to our pre-arrangement for vegan meals. Good entertainment selection."
Cons: "No wifi at Istanbul airport."

Pros: "The only things that going for Turkish Airline is the cabin crew (lord knows they try), food and in-flight entertainment."
Cons: "The flight was delayed for nearly 2 hrs, that in itself is not an issues, traffic delays do happen. However, the fact that captain choose not to run air conditioning to save fuel and main cabin, even after numerous requests, was 95 degrees for 2 hrs combined with the fact that airline did not submitted travel information to US Border Protection that also added another 1.5 hrs to clear customs is totally unacceptable... Although THY has the most direct route to/from Moldova from Houston, in the future, I'll most likely will spend more money and more time just to avoid it..."

Pros: "For 11 hours trip - Crew for the THY was excellent They made the trip better and efficient Kudos to THY crew"
Cons: "Nothing everything was great"

Pros: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Pros: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Cons: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"

Pros: "It was all good!"
Cons: "Except that in the same day I had two flights with Turkish Airlines and both of them had a delay."

Pros: "The staff, food, hospitality, & professionalism is 5 star. These guys should train every airline in america."

Cons: "Cramped seat - little room Food was the most inedible of any food I have ever had on an airline"

Cons: "Not enough room between rows. Can't recline seat if table behind is open."

Pros: "Free wifi for business class HD movies + good quality DENON headseat"
Cons: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Cons: "The last minute gate change--"

Pros: "Airplane and entertainment were nice."
Cons: "Flight left an hour late so we missed our connection."

Pros: "I eventually arrived at the destination."
Cons: "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."

Cons: "the delay in the departure"

Pros: "Not trying to be flattering here but it really is a good airline."

Pros: "food"
Cons: "the worst costumer service ever"

Pros: "Nothing. Had to cancel didn't go"
Cons: "That they changed the flight schedule twice making it impossible to go."

Pros: "The variety of films on show was decent"
Cons: "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."

Pros: "Overall journey was ok"
Cons: "I am vegeterian. Food was horrible :("

Pros: "excellent food, service"

Pros: "Great service and food onboard."
Cons: "4 flights with turkish air. All used silly buses upon arrival/departure. Also had fo reschedule a flight due to geece air strike that caused TA to cancel my flighf 24 hours in advance. Never recvd a txt, email or call from them. BOO. Had to go to airport to change resvtn as they werent answering resvtns phone. Booo"

Pros: "Friendly, polite and very helpful staff. Clean aircraft.on time best customer service."
Cons: "Nothing negative. Keep up good work!"

Pros: "Crew were very nice and professional."
Cons: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."

Pros: "Loved this flight, crew was amazing!"

Cons: "Beef main course overcooked and dry."

Pros: "Smooth and easy flight"
Cons: "Food and drinks served late"

Pros: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Cons: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Cons: "Poor customer support and no response on phone calls when u tried to cancel my return ticket."

Cons: "No complaints. Good vegan food."

Pros: "Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered."
Cons: "On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time."

Cons: "The flight never took off after 3 hours on board on the tarmac. There was poor communication from the staff at the airport and no compensation from Lufthansa."

Pros: "Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle."
Cons: "Slightly too cool but I had an extra blanket and that is preferable to hot."

Pros: "Nothing"
Cons: "Had a connecting flight, both were with Lufthansa. There was an hour between the two flights. We went straight to security and immediately to the boarding gate but they had closed the gate and would not let us board, even though there was 15 minutes before the flight was due to leave. We were refused a refund and had to move flights to another airport 2 hours away and then had a 5 hour delay. We lost our car reservation as we would arrive too late to collect, we also couldn't check in to our hotel as planned as the hotel only allow check in until 11pm; we would have got there at 1am, so then had to book another hotel for the night. Airport staff at Lufthansa told us they could not help and told us to go away!"

Pros: "Upgraded to business class."
Cons: "Flight delayed."

Pros: "Leg room"
Cons: "No internet"

Pros: "The service was outstanding!"
Cons: "Someone stole my phone charger :("

Pros: "I liked the comfort of the seats and the spaciousness of the area allowing for standing out of the way. The service was exceptional and the food on this flight was very good. Entertainment was also very good."
Cons: "My only suggestion would be if the crew would inquire if you've ever flown either with Lufthansa or specifically business Class and just give tips if needed. Other than that, on this leg of our journey we had no complaints."

Pros: "Good plane and service"

Pros: "Crew"
Cons: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."

Pros: "Excellent service during the two hour trip. No complaints whatsoever!"
Cons: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Pros: "Flight was good, comfort was good. Crew was not very friendly."
Cons: "The food on Lufthansa flights is getting worse and worse."

Pros: "Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent"
Cons: "Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!"

Pros: "Very smooth flight, great service. Chose the first row in economy which had tons of legroom. Connected in Frankfurt, very easy connection."
Cons: "Passport control in Frankfurt doesn't open until 530a so we all had to wait in line. The TV monitor was not as sensitive and would fall easily downwards sometimes."

Pros: "Nothing"
Cons: "Water was spilled on me by flight attendant. Luggage was left in Frankfort. Did not have clothes or medications, or daily necessities. Must wait 1 1/2 days to get luggage"

Cons: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."

Pros: "Maintaining traditional tourist class service, i.e. a little bag of snack, soft drinks served on even a very short flight."
Cons: "Boarding was free for all, would've preferred boarding by rows."

Pros: "Crew helped us with connections"
Cons: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."

Pros: "They were waiting for us even we were running late from connecting flight, everybody was super nice"

Pros: "Ewerything"

Cons: "Everything.UEverything.United is suck"

Cons: "Entertainment options were not too good. The flight should have more American sitcoms and more Hindi options."

Pros: "Best trip and crew that i ever had"
Cons: "Nothing"

Pros: "Great service!"
Cons: "Nothing"

Cons: "The on board entertainment sucks you need to upgrade"

Pros: "The snack was really good (a salami sandwich and a glass of wine)."

Cons: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."

Cons: "When the lufthanza gate agents saw us running to catch the flight they ran into the jetway to avoid us instead of holding the plane. We waited for 5 minutes and watched the plane back out from the jetway. Their ignorance and 5 minutes caused us to miss the wedding we were flying to Italy to attend. Ridiculous!"

Pros: "Everything"
Cons: "Not a thing"

Pros: "Perfect"

Cons: "The seat was getting pushed back"

Pros: "I love the food and service Excellent ..50."
Cons: "Lufthansa has been a excellent company and it was the first time that traveling with them.50."

Pros: "Ouldn't have been better Good choice of movies Food was fine"

Cons: "My entertainment screen was barely functional. Also, I was in a window seat and the space under the seat in front of me had a white metal box taking up part of my legroom. Not anything I would have seen on a seating diagram."

Pros: "None"
Cons: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"

Cons: "It was delayed by 9.5 hours!!!!!"

Pros: "Lovely crew."
Cons: "Boarding process was unclear."

Pros: "Everyone is very very nice!"

Pros: "Food & Entertainment were OK"
Cons: "My seat was 32C , me being disabled (wheelchair). My wife seat was 32 A and was DEFECTIVE. It could not be lowered towards the back, actually it has only the fixed position (all the way up). The lady from the seat before my wife's (31A) was lowering her seat ALL THE WAY. my wife protested, the crew tried unsuccessfully to adjust my wife's seat. Finally, instead of considering my condition and relocating us to some other seats (there were several free on this flight), the crew's lead stewardess (Friederich ?- I could not read the label, she kept it under her jacket) decided to upgrade that couple seats by moving them into the Business Class."

Pros: "Munich airport is convenient and boarding went smoothly"
Cons: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."

Pros: "The movies, the nice flight attendants, the constant service."

Pros: "Nothing about vayama."

Pros: "Loved business class and the lounge areas. Flight attendants were amazing."
Cons: "My luggage is mia(possibly munich). Have no clothes, no gifts to bring my family, and not questions answered the where and when ill get my luggage"

Pros: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Cons: "Na"

Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Cons: "Nothing"

Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."

Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"

Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Cons: "Time"

Cons: "Everything was OK"

Pros: "very nice crew"
Cons: "my bagfage was lost"

Cons: "KLM crew exceed our expectations"

Pros: "Crew was nice and pleasant"
Cons: "Flight very late"

Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"

Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"

Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"

Pros: "General flight journey"

Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Pros: "Just the cabin crew being nice"
Cons: "Punctuality KLM is always late"

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."

Pros: "Employees were very friendly"
Cons: "The seats were very small"

Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."

Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"

Pros: "kLM staff was great."

Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."

Cons: "The movie selection did not seem extremely varied."

Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."

Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Pros: "Great service"

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"

Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Cons: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "Nothing"

Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Pros: "Same as above"

Pros: "Service was good"
Cons: "Delay"

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pros: "Food and drink service"
Cons: "Boarding pass facility"

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"

Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Cons: "Nothing​"

Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying from South America to Johannesburg

Airlines flying from South America to Johannesburg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from South America to Johannesburg

Mandatory masks

Masks required on board, masks provided on flights from South America to Johannesburg

Social distancing seating

Middle seats unavailable to book on flights from South America to Johannesburg

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from South America to Johannesburg

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