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Cons: Too hot inside the aircraft

Pros: General flight journey

Cons: Fix the damn KIOSKS at Vienna!

Pros: The aircraft

Cons: No overbooking next time!

Pros: Yes crew was very good

Cons: To give small size water bottles after having meals and also to add new movies.

Pros: La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo.

Pros: Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available

Cons: As above

Pros: Only cleanilyness inside the plane

Cons: Customer service at the checkin at the airport and also the service by the flight attendant inside the plane

Cons: For a major carrier in Europe we expected more. Be Be prepared to pay for food and even a drink on a domestic flight. Seats tiny barely any leg room. Crew members appeared to be having a bad day not many welcoming smiles. I guess if you had to budget just pay use one of the other carriers

Pros: Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc.

Pros: Crew was super friendly.

Cons: I wish I’d have an aisle seat, but flight was full.

Pros: Seat super small, could not avoid touching other passengers, I am not obese.

Cons: One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier.

Cons: Late departure. Rush to connect.

Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Pros: Slow service.

Cons: Better communication!

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Cons: Delayed and missed my connecting flight. Total cluster.

Cons: The most comfortable flight of all. Very pleased

Cons: Screen tv was not working.long flight with no tv it’s boring...

Pros: Fast check in. Boarding orderly.

Cons: AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves....

Cons: Flight got delayed 30 minutes

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Pros: General flight journey

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Cons: Delayed and missed my connecting flight. Total cluster.

Pros: Nothing

Cons: No ability to secure seats online despite Aer Lingus stating on line that you can choose seats up to 72 hours prior to the fight. Terrible customer service cramped planes food not great! 72

Pros: The overall experience was great! I was extremely satisfied. I thought the crew was very kind and the extra touch of bringing ice cream to everyone as a treat was perfect for our family that had to restless little boys.

Cons: I did find it strange that the only brought the drink cart around once during the 9 & 1/2 hour flight. It was a cost savings approach more than anything. For the crew, I am sure it was also a time savings approach. When going to find another drink, it was clear supplies were also thinning out.

Pros: Crew was very friendly

Cons: It was 45 min late so that needs fixing

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Cons: Fix the damn KIOSKS at Vienna!

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Pros: Nice staff and no delay

Cons: Instead of crisps maybe a bit of cheese or crackers

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.

Cons: Doesn't

Pros: No

Cons: Baby sharing seat with parent was very crowded

Cons: The most comfortable flight of all. Very pleased

Pros: They kept us up to date throughout the whole process

Cons: I could have had a seat next to my thirteen year old and I didn’t get my seat arrangements unit I was boarding the plane.

Pros: No the seat was not super comfortable. In fact it was not even comfortable.

Cons: The seat size and comfort

Cons: Too hot inside the aircraft

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Pros: Crew were great

Cons: Refreshments

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: Good food and service

Cons: More space in the seats and be able to pick up seats during checking in

Pros: The flight was short and smooth

Cons: Will not fly this airline again. They charge less for online checkin and payment for checked bags than at the airport, except app didn’t allow payment so had to pay full price at ticket counter. Ticket agent wouldn’t do anything about it or answer any questions, horrible customer service.

Pros: Crew was cheery despite a 14 hr day

Cons: Long delay due to a system crash.

Pros: The crew was very nice. Food was pretty good.

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Cons: I congratulate the KLM crew!

Pros: Crew was the friendliest I have met in a long time.

Cons: Connecting in London too stressful and difficult. I came from Catania enroute to JFK and practically killed myself in Gatwick getting from one flight to another. 2 hours not enough to go through this airport, with its stairs, the "mall," lack of info about what to do, passport & sec check again.

Cons: Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow.

Cons: Due to flight delay, I had to skip dinner. If could have been nice to supply light meal in case of major delay resulting landing after time when most restaurants closes...

Cons: They broke my guitar

Pros: The crew is really welcoming

Cons: The seats are too narrow and a bit too hard

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: Nice staff and no delay

Cons: Instead of crisps maybe a bit of cheese or crackers

Pros: Friendly crew

Cons: Can’t think of anything