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Top airlines flying Rochester Greater Rochester Intl to Johannesburg OR Tambo

Scores according to KAYAK customer reviews

8,3
Emirates
Overall score based on 15 398 reviews
8,3
Boarding
8,2
Comfort
8,4
Crew
8,5
Entertainment
8,0
Food
Airline reviews

Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."

Pros: "Everything"
Cons: "Really, nothing"

Pros: "The crew was nice, and there was sufficient overhead space for my bag."
Cons: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."

Cons: "Better inflight entertainment"

Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"

Pros: "Smooth flight"
Cons: "I wished I was in business class..."

Pros: "Great service and attitudes by staff."

Pros: "Direct flight"
Cons: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."

Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."

Pros: "I love everything about Emirates."
Cons: "N/A"

Pros: "Cabin crews was a good helper"
Cons: "Food"

Pros: "Nice flight sttendents"
Cons: "Seats too small"

Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"

Cons: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."

Cons: "Excellent"

Cons: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("

Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Pros: "Emirates is a true Customer Service oriented airline. It is a relief to know that in this age of carriers that charge you a lot and treat you like you are paying a bus ticket there are airlines that still know the key to success. Boarding was fine and not dependent on local personalities. You can tell the company cares about training. The food and entertainment is excellent. Seats are still a little smaller but they try and make up with it with other perks. Flight crew was polite, smiling, and accommodating no matter the time. Pillows, blankets, snacks, etc. all given without having to ask or be charged. We were also given these little self care packs with toothbrush & paste, eye pillow, socks, and earplugs! Overall it made a long flight over night very comfortable."
Cons: "Nothing!"

Pros: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Cons: "all good."

Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"

Pros: "Safety video was cool. Even in Arabic! The amenities were lovely — headphones, entertainment choices, bag with toothbrush, slippersox, etc. They elevated economy well above (the usual) steerage."
Cons: "Not having options beyond the menu; it wasn't clear where to ask for a vegetarian meal. The battle of carry-on v. coat storage is unseemly."

Pros: "service cleanliness of washrooms Food seating availability"

Pros: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Cons: "Nothing"

Pros: "- Friendly crew, they managed to get my wife and I to sit together against all odds - Seats are more comfortable than other A380 configurations"
Cons: "- Crew's organization was confusing and all meals and services got surprisingly long to complete. - Most of the time there were no drinks available for passengers to grab and go, and you had to ask specifically even to get water. - Outside of the scheduled meals, there were very few passes to offer drinks to passengers - Entertainment system had great choices but the system ran with lag and lost frames every few seconds (not only in mine, but rather across the cabin)"

Pros: "Excellent service"

Pros: "I like the crew they were so accommodative"
Cons: "No comments"

Cons: "Emirates cost cutting is beginning to show on the menu. Used to be excellent food, now average at best compared to other top-end airlines."

Pros: "I liked everything :) And the stuff was great I really enjoyed it ;)"

Pros: "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
Cons: "The leg room could be a wee bit better. Then again, I was in economy."

Pros: "Overall ok"
Cons: "Food options for AVML or VML pretty sad for options , taste and service too. even after ordering AVML all across the cabin crew was going thru major issues with finding the food for me for AVML food got served after they served everyone on the flight. lot of effort made by the crew but cant blame them for it. Indian food / Vegetarian meal / Asian vegetarian Meal options are varied and can be filtered to basic but classic food options that can make not just me but there are lot of people like me have a good experience with food. even the fruit platter ordered was not appealing."

Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Cons: "I found out that my payment was not verified as I arrived at the airport and I wasn't informed my email or any kind of way about it. It was a total disaster. Deeply disappointed. Regards"

Cons: "Rude and racist cabin crew!"

Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"

Pros: "I flew Emirates for the first time. You guys rock. The stewardesses very quick to help with their smiley faces. The Asian vegetarian meal was okay."
Cons: "Why did I not fly with you guys before???"

Pros: "Plenty of space, travel gift, nice people, good food"
Cons: "Bathrooms got dirty and filled with trash fast. It was kinda gross"

Cons: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"

Pros: "Friendly staff awesome planes wonderful experince"
Cons: "Service was a bit slow. Drinks and food took quite sometime to arrive."

Pros: "It was a smooth flight"
Cons: "It was ok"

Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

Pros: "Cabin crew service was good, couple were too good Too good"
Cons: "Streamline boarding process"

Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."

Cons: "Can you enforce the team NOT to throw the luggage to keep on the belt(s) as you guys don't have to."

Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."

Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."

Pros: "on borad crew Food entertainment plane"
Cons: "wheel char request poorly managed in Dubai and Amman Seating area next to crying children for 5 hrs + is horrible"

Pros: "I never took this fligh . I also hope I wasnt charged"
Cons: "Nithing"

Cons: "Again the same indifferent attitude by cabin crew towards student gustes and particularly females. I was sick on the fligt despite informing crew no care was taken. I lost one of my check inn bag airline is indifferent. No help or compensation."

Pros: "Quick, efficient and on our way. Crew were nice."
Cons: "Flight Attendants again just zoom by with the trash bag and my hands were full of the trash and she didn't even notice. So I left on the empty aisle seat next to me. I went to sleep and when I woke up 30 mins later the trash was still sitting on the seat next to me."

Pros: "Prices and service"
Cons: "Everything its perfect service"

Pros: "The woman at the counter was helpful and cheerful."
Cons: "The experience was poor due to a flight delay that would have resulted in a missed connection. This resulted in a very negative effect because I won't be able to make an important business meeting."

Cons: "The flight departed over 3 hours late. Rather than communicating a realistic departure time, the flight was delayed 6 times in 20-40 minute intervals."

Pros: "One attendant did it all. And very well. Impressive."
Cons: "More snack options."

Pros: "Good flight, nice staff."
Cons: "Food not the greatest and flight over-crowded."

Pros: "The crew was nice."
Cons: "My luggage got soaked in the rain. No gluten free snack options."

Pros: "Denver had about 2” of blowing snow but the flight in was good and the pilot and crew kept us up to date."

Pros: "Brought my own entertainment. Friendly staff. Great boarding process. On time departure"

Pros: "Great experience from A-Z!!"
Cons: "None"

Cons: "Flight over 5 hours late."

Pros: "The plane, crew and boarding was great, and the food and drinks were quite good. Legroom in standard economy class was passable for a 6'2" person."
Cons: "I booked through the United website as trip from US, have Silver status on United, and Lufthansa's policies of not allowing advance (1-2 mo before flight) seat selection (never on UA nor LH websites) are just horrible. Hard to get through on 800 number, and 1 day before trip answer was still to do it in Frankfurt. Economy plus was $1000 more/person, and even then no guarantee I could choose a seat far in advance. Then, at computer kiosk in Frankfurt, they had a wrong diagram of the plane,as we ended up on what turned out to be a no-recline row which I would never get. I'm 6'2", 230lbs, and wasn't able to sleep on that flight. Had I been able to reserve a seat behind a bulkhead or in exit row 2mos in advance, I would have been fine."

Pros: "That goodness it was a short flight. Seats are small."

Cons: "I was supposed to land in denver by 930 and did not end up getting in until 140. We sat on the tarmac at ohare for 20 minutes because they did not plan the gates well then there was a plane blocking our gate customer service lines were absurd. The flight attendant to o hare was very unprofessional"

Pros: "There was no lunch just snacks"

Cons: "My TSA pre number wasn't included in my ticket and I was delayed for over an hour"

Pros: "Arrived early, short layover. The plane to Hawaii was much more comfortable"
Cons: "Being cramped in the middle on the plane to Denver"

Cons: "Slight delay"

Pros: "Fast boarding, polite crew, generally an easy process."
Cons: "Cramped and old plane, inefficient deboarding, mediocre coffee."

Pros: "Pleasant interactions"
Cons: "Didn't realize I couldn't choose my seats with United's new fare"

Pros: "Nothing at all"
Cons: "I was delayed /cancelled 12 times due to air traffic and arrived 27 hours after I was suppose to. Instead of 1 connecting flight they made me take another connecting flight. I was offered no vouchers for anything and all the people at the desks were very rude. To top it all off they lost my luggage and they still haven't found it, it's been over 24 hours"

Pros: "I can't complain too much considering it was a a direct red-eye flight allowing me ample time to get to the airport after work and get to New York nice and early on Friday"
Cons: "Slow boarding, flight delay, no carry on allowed so I was forced to pay for a checked bag. Seats extremely small and uncomfortable."

Pros: "Flight left on time"
Cons: "The sweet wafer was a lot of empty calories."

Pros: "On time"
Cons: "No wifi"

Pros: "Not much."
Cons: "This flight was delayed 3.5 hours because of "weather" in Newark...it was raining......"

Pros: "I completed my check in and printed my boarding passes online. The program was easy to use. The flight was on time and the crew was very courteous.There were no problems with my luggage. The service was excellent."

Cons: "Late departure with no explanation. Had to walk outside in freezing snow and rain. Miserable."

Pros: "Arrived about 15 mins early. Not bad"

Pros: "Hey, the flights actually were on time. Shocking for United."
Cons: "What does a girl have to do to get in a boarding group that isn't LAST?"

Pros: "Arriving early in LA"
Cons: "No head phones. toilet sink blocked paper bin not emptied check in at Rochester was a horror show. In end supervisor had to help. He said United wasn't connected to Air NZ star alliance. Also wanted to charge $35 for extra bags when we were flying business class from LA to Auckland. We are both currently Gold elite with Air NZ Cant use money to buy glass of wine or buy food. On way from LA to Rochester , 2 stages nite lights didnt work so couldn't read as window passenger pulled the blind down, it was night time."

Cons: "Service,and checking .. most people at ticket counter"

Cons: "United lost my checked in baggage and the customer service was so terrible and no one was helpful nor even cared. United totally ruined my trip."

Pros: "Flight attendant very personable."
Cons: "No complaints"

Pros: ",,,GOOD FLIGTH! THANK YOUUUU ALL*"

Cons: "Got delayed and flights cancelled with very little information or assistance from united to help solve the problem. Finally transferred to American Airlines and had a much better experience"

Pros: "Pre-check in, printed my boarding pass before i got to the airport"
Cons: "Early morning flight...i could have done with a cup of joe."

Pros: "There was a lot of space and a quick departure."
Cons: "When we got to LA event though we were early we had to wait. I know its not the airlines fault but it sucked."

Cons: "Needed wheel chair, waited 1/2 hour."

Pros: "The staff on this plane was friendly. There was room to stretch"
Cons: "We Weren't offered any drinks"

Pros: "Everything went smoothly and as planned"

Pros: "Formallyncorrect behavior by crew"
Cons: "Very little understanding, empathy for exhausted and very thirsty passengers after significant delay. Water, refreshments served very late after take off. Crew just doesnt care, they do their work, that's it."

Pros: "Timely updates on my flight status and gate status"
Cons: "Delayed original aircraft- transfered to different flight"

Pros: "No delay, nice staff"
Cons: "Seat next to bathroom"

Cons: "Second time in a month my united flight to ewr was cancelled. Will never fly with them again"

Pros: "Finally after an 8 hour delay leaving for San Diego."
Cons: "No hot meal offered in first class. Delayed cause of crew ran out of time, thunderstorms and a mechinal"

Pros: "The flight attendant was superb. He made me laugh, and helped me relax because the plain stopped and they said we had to wait 20 minutes for take off and I had a connection plane with 45 minutes to get to the other plane:("
Cons: "The seat felt hard, not cushioned enough, especially the back area"

Pros: "The seats"
Cons: "The plane the service and overall United as an airline"

Cons: "Overhaul everything was fine but my wife had to stay for another week because her dad had a stroke and is in the hospital in critical condition and trying to find out if I can get my change the ticket coming back from my wife Nancy Quintana"

Cons: "The plane was delayed quite some time and we sat on the Tarmac for about 40 minutes too long."

Pros: "Zero -- I will certainly never fly United again!"
Cons: "Having to wait 30 hours to get home. Having extremely rude or no service. Not receiving compensation for the trouble and inconvenience this airline caused."

Pros: "Excellent and competent crew, smooth take off and landing"
Cons: "Flight was over an hour late, airline did not give us any information until half an hour after we were supposed to have departed"

Read more about Emirates
COVID-19 information

Safety measures for airlines flying from Rochester to Johannesburg

Airlines flying from Rochester to Johannesburg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Rochester to Johannesburg

Mandatory masks

Masks required on board, masks provided on flights from Rochester to Johannesburg

Social distancing seating

Middle seats unavailable to book on flights from Rochester to Johannesburg

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Rochester to Johannesburg

Book cheap flights from Rochester to Johannesburg

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