Find cheap flights from Phoenix to Johannesburg

Pros: "Friendly crew"
Cons: "It was okay"

Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."

Cons: "Nothing"

Cons: "Delayed my luggage. Still waiting for Emirates to call me after 2 days"

Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"

Pros: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Cons: "letting people know that flight will be delayed ahead of time"

Pros: "Smooth flight"
Cons: "I wished I was in business class..."

Pros: "Great service and attitudes by staff."

Pros: "Direct flight"
Cons: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."

Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."

Pros: "I love everything about Emirates."
Cons: "N/A"

Pros: "Nice flight sttendents"
Cons: "Seats too small"

Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"

Cons: "The seating room in the 747 with 10 seats per row is limiting and uncomfortable. The passenger beside me was pushing well into my space, and the rambunctious flight attendants kept marching right into me and banging my seat with the cart, once also spilling water all over me. (Though she was very nice about it, and I wasn’t upset with her personally.)"

Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Pros: "Long flight but comfortable. I will fly emirates again."
Cons: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."

Pros: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Cons: "all good."

Pros: "excellent staff and friendly flight attendant."
Cons: "i wish next time the flight will includes a hotel for the over night stay. I had to sleep on the seats at the airport."

Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"

Pros: "customercare was good. Thank you."

Pros: "For emergency cace I cancel my trip can u return my mony Pack please"
Cons: "Efundmony"

Cons: "Me, my husband and my daughter didnt get seats together in the aircraft though we checked in before 48 hours."

Pros: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Cons: "Nothing"

Pros: "Very nice staff. The journey was very smooth"
Cons: "NA"

Pros: "After my request for vegan was apparently not put through, the crew bent over backward to find food for me. Unfortunately I only got fruit which is not very satisfying. . In addition, a kid was seated behind me and repeatedly (and I do mean repeatedly) kicked me in the back and slammed the tray table into my back. The crew found me another seat and were extremely nice about it."
Cons: "My request for vegan food was lost - it is hard to feel comfortable for that long of a time period just eating fruit. (This is even after the crew from the previous flight tried to remedy the situation by notifying them.)"

Pros: "I like timely served food and beverages in the flight. And the crew service is excellent. Sometimes the TV is not worked by touch screen."

Pros: "Food is good"
Cons: "Need Indian tea"

Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Pros: "Timeliness, service, food, entertainment"

Cons: "Rude and racist cabin crew!"

Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"

Pros: "The service was excellent. Plane comfort make the flight a pleasent one and less tiring."

Pros: "The great customer service once on board was outstanding... great amenities and prompt return of requests..."
Cons: "The Airline Denied my WhiteWater Kayak then Allowed 12 hours later 2 Kayaks of equal proportions. My whole trip was focused on having this kayak.. it forced our trip into confined abilities and completely took away from my overall experience in Africa... I want a free flight with a boat.. I can give you flight details of my last flight takken .. What do you say..?"

Cons: "food was as good as it usually is."

Pros: "Friendly staff awesome planes wonderful experince"
Cons: "Service was a bit slow. Drinks and food took quite sometime to arrive."

Pros: "Comfortable and Well cared for during the flight"
Cons: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."

Pros: "Wide selection of movies, TV shows and other entertainment. Food was decent. Crew was attentive enough."
Cons: "They did not have special meals that I ordered but the crew tried their best to make it up. But they had the same collection of movies both ways. My return flight was a month later. Entertainment set of was pretty good on their Boeing 777-300Er flight, but average on the A380-800. The 16 hour flight will not be pleasant for most. Why the toilets are so compact? I would pay extra for bit more room. This is a problem with all airlines. They allowed me to take a laptop and a hand baggage in LAX but forced me to check in the hand bag in Dubai. They pick random passengers for this. Irritating."

Pros: "It was a smooth flight"
Cons: "It was ok"

Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

Pros: "Good movie selection Comfortable seats"
Cons: "No internet Food was not tasty"

Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."

Pros: "Crew v good"
Cons: "Food .. Fish undercooked ... Aircraft bit dated"

Pros: "Same as above."

Pros: "The Captain spoke to us a few times and the crew were absolutely amazing. Best flight Ive ever been on."

Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."

Pros: "Nice spacious aircraft , nice catering , friendly crew."

Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."

Pros: "I loved the hospitality and the attention to detail throughout the flight."

Pros: "good baby gifts"
Cons: "a bassinet brought for 40 minutes before landing. Forgot to feed. I had to demand a meal for me and the baby and toddler. In the cabin cold. With this flight crew the flight attendants did not like."

Cons: "The snacks were good, but they should have offered some drink selections."

Cons: "No leg room on this plane"

Pros: "I appreciate the care Delta has for their passengers during this pandemic. From the seat spacing to the boarding process great measures were taken."

Pros: "The crew really was amazing. Friendly. Communicative."

Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."

Pros: "Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks."

Pros: "Very engaging crew."
Cons: "Waiting 45 minutes, and 30 minutes after flight time for a few bags. They could have traveled on the next flight and arrived at almost the same time."

Cons: "Temperature inside airplane extremely hot."

Pros: "The airplane seats and entertainment were 150% bettter than American"
Cons: "The check in area felt cramped, understaffed and like a 4th rate airline"

Pros: "Not a lot"
Cons: "Customer service"

Pros: "Safe and fast journey."
Cons: "Vegan Options for snacks"

Cons: "Better choice of snacks"

Pros: "Pilot was super nice and informative when the flight was delayed."

Cons: "The wrap didn't taste too well."

Pros: "Crew was friendly, helpful and provided comfort"

Cons: "Had to wait for a gate in Sav for 20 minutes and another 20-25 for bags"

Pros: "None of it"
Cons: "Everything. Can it please leave on time for once"

Pros: "The flight was smooth and the crew was very professional"
Cons: "Have wifi available"

Pros: "The crew were good."
Cons: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."

Pros: "Crew was good."
Cons: "N/A. No food was served due to turbulence which is uncontrollable."

Cons: "Delayed 3 hours"

Pros: "Friendly greeting and goodbye.goog entertainment."
Cons: "Too hot, attendant did not know plane."

Pros: "They let me sleep."

Pros: "good job over all"

Pros: "Entertainment on the flight was fantastic."
Cons: "Delta really struggles with trying to get everyone in the plane in an orderly fashion. Window seats must climb over all of the aisle passengers that got on before."

Pros: "Incredible service, great entertainment options, comfy seats"

Pros: "Pleasant flight, plenty of entertainment on a long flight."
Cons: "Delayed our flight, had to buy another hotel night to accommodate and restructure our schedule, but it was pleasant other than that."

Pros: "Good flight."
Cons: "Nothing."

Pros: "New airplanes.On time schedule .Very professional a"

Cons: "Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option."

Pros: "I am on stand by after 24 hours. Because delta airlines was late.im stuck in LA"

Cons: "It was cold"

Pros: "got to the plane even though the ground crews had a lot of people to get bags checked for even down to 30 min to flight departure but still got their bags onto the plane"
Cons: "massive rips in the bag"

Pros: "Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed."
Cons: "Food and food."

Pros: "Service was fast and the inflight entertainment is free. Lots of movies to chose from, which is nice for the long flight."
Cons: "It was the most cramped I have ever felt in a plane and also the longest flight. Horrible combination. Some of the crew were snippy."

Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."

Pros: "Airport was being remodeled so there was a bit of confusion and lack of accommodation but other than that the flight was good"

Pros: "If you're willing to pay the upgrade, the entertainment system and ear buds should be in working order! Seats still uncomfortably narrow and audio system on plane should be audible!"

Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."

Pros: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"

Pros: "New comfort seats. Nice staff. Pilot kept us continuously updated."
Cons: "Unclear info on upgrade [priority boarding when upgraded?]. Inability to upgrade ticket made using mileage points or upgrade at counter at gate."

Cons: "The redesign of seats means that very few of Delta's planes can actually accommodate a sherpa-style pet carrier, even though they are an industry standard for in-cabin travel. Further complicating the problem is that the clearance under the seat varies depending where in the cabin you're seated. It's become an extremely stressful proposition for which I have the privilege of paying an extra +$100 each way whilst having to give up one of my carry ons. As far as I can see, the charge is just straight up greed, since no one would be able to use the space beneath the seat in front of me, anyway, and carrying on my cat cause zero extra work for the crew. I'm going to have rethink my loyalty to Delta. At least with Southwest, they'll let me check two bags for no additional cost."

Pros: "Smooth. Fast."

Pros: "very attentive service and remarkably tasty food in first class"
Cons: "seat was tight. not much legroom and very claustrophobic when the person in front of me reclined his seat."

Pros: "One of the male flight attendants was very nice"
Cons: "No food was provided, there was a throw up stain on my first flight to Atlanta then on my connecting flight there was crumbs on my table, my boyfriends table did not want to close so that caused discomfort to the person in front of us. Boarding time took a very very long time"

Pros: "Boarding was easy and fast"
Cons: "Seats were cramped"

Pros: "On time and convenience of the connection"
Cons: "Airplanes were a little bit old"

Cons: "Service"

Pros: "free tequuila"
Cons: "norte americano gringo scum from hell usa terrorist pigs"

Pros: "Nice"
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"

Pros: "Yes, Very good"

Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Pros: "Muslim food"

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Cons: "All of the less than good, obvious!"

Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"

Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Cons: "Doesn't"

Cons: "Late departure. Rush to connect."

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pros: "The crew are amazing! Attentive and friendly."
Cons: "The seats could have been bigger."

Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."

Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"

Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Pros: "Good flight, arriving well on time."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Cons: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pros: "Cabin crew were very professional."
Cons: "Aircraft returned to gate due to fault and was delayed for 45 min."

Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Pros: "Very friendly crew"

Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "Nothing"

Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Cons: "suitcase didn't turn up, although connection was quite tight"

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Nothing"

Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."

Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pros: "delayed"

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"

Pros: "We really liked the KLM people, from the check in crew to the flight attendants."

Pros: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Cons: "Food was not very good Tasteless and rubbery"

Pros: "It was very comfortable"
Cons: "The crew was great"

Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Pros: "Overall, good flight"

Pros: "Even for a 50 minute flight, drinks and sandwich was provided"

Pros: "attentive on the plane"
Cons: "the checking in took very long not enough staff for the amount of people."

Pros: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."

Cons: "I booked flight for my parents from Kayak for the first time. The confirmation number was: KAYAK Booking Reference KE40651 British Airways Record Locator 3IMN38 Booking Date Jan 24, 2021 So British airways cancelled the flight may days before the flight date and they notified Kayak but Kayak sent me no notification. At the time of check in we found that the flight was cancelled. It was such a hassle. I called kayak to rebook frantically since it was very important to travel right away. Your customer service was pathetic. I was told to cancel my british airways reservation and then I have to wait 24 hours for another department to call me to talk to me about rebooking choices. There was no concern from your customer service that since u are at fault so make correction for it right away by rebooking it. You guys didnt inform us for cancellation of the flight that happened days before the flight. I didnt like what Kayak rep was telling me and called British airways again to see if they would do something. They then were able to rebook me the following day with 2 stops instead of one stop which I had booked. So my parents took the flight with one day delay with extra stops. I had such a horrible experience with Kayak. I will never rebook from Kayak again."

Pros: "Crew was friendly and everything was perfectly on time!"

Cons: "4 hs delay"

Cons: "Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat"

Pros: "The flight was on time and landed early"
Cons: "The bags could have come out earlier and the food could be better"

Cons: "I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her."

Pros: "Leg room fantastic"

Pros: "The crew were very attentive and there was a large variety of in-flight entertainment."
Cons: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."

Cons: "At BA staff treats you inconsistent"

Cons: "Direct flights to and from South Africa to USA not via Middle East"

Cons: "Very narrow seats"

Pros: "The crew, the food and the smooth journey."

Cons: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"

Pros: "That the flight was on time."
Cons: "not applicable."

Pros: "The crew was super nice and very helpful!!! Wine included was awesome."
Cons: "The boarding process was chaotic. My TV screen kept going in and out. We"

Cons: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"

Pros: "Quick boarding."
Cons: "Nothing. Pretty good for a short trip."

Pros: "The crew was nice"
Cons: "I was supposed to have a handicap chair in London & did not so things were difficult for me."

Cons: "Better business class seats"

Cons: "Delayed, twice!"

Pros: "New Years flight... very special. Great staff and grear entertainment on board"
Cons: "The flight data was not showing... could have been interesting especially on a New Years flight"

Pros: "This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages."
Cons: "The beverages thing above."

Pros: "None"
Cons: "None"

Cons: "Don’t like the business class seating configuration. The entertainment system played up and only worked in half the cabin. They tried to fix it without success"

Pros: "Breakfast burritos were a nice change."
Cons: "I did not like a seat under E row as the seats feel. Crammed."

Pros: "The A380 is roomy with large overhead bins. Its quiet and smooth. Flight was on time!!"
Cons: "It was impossible to select a seat in advance. I could not even get to seat selection at online checkin. It was very frustrating. When I went to BA in London and Los Angeles they said it was responsibility of AA and when I went to AA in London & Los Angeles they referred me back to BA. Why can I not choose seats like on other airlines????"

Pros: "I liked that we landed 30 minutes in advance for both flights to and back, compared to the other parallel flight via SAA which was delayed 2 hours when we arrived back."
Cons: "I didn't like the cheese roll I asked for as the whole roll and cheese was literally stuck to the bottom and parts of the bottom of the roll were mushy. The staff were professional but lacked personality and seemed a little hollow."

Pros: "I liked the seats that I got. Staff were friendly and it was a comfortable flight overall."
Cons: "There wasn't enough drinks (water etc) coming around after meals."

Pros: "Food was tasty"
Cons: "Was delayed"

Cons: "Flight delayed missed connection out of London heathrow to Budapest."

Pros: "Quick and efficient boarding."
Cons: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."

Pros: "BA moved me on to the Kulula flight without any fuss and gave me a meal voucher."
Cons: "I got to the airport to find that my 19:15 flight had been delayed to 22:15. I hadn't received any notification from BA and still do not know the reason for the delay. The only other option available was for BA to put us on the 20:20 Kulula flight to Lanseria and then shuttle us from Lanseria to OR Tambo. It really is not pleasant to get back home so late on a week night and not even be given any warning or any reason for the huge delay."

Pros: "Crew were excellent. Very friendly and helpful."
Cons: "Boxes under the seat in front took up legroom (but it did ensure good entertainment options). Could have offered some more drinks."

Pros: "All the normal stuff of flying domestic."
Cons: "The way that my brand new suitcase was damaged on the flight and BA just said that handles are excluded from bag damage. Thus, they can do what ever they want with your bag's handles, manhandle it and not take any responsibility. My suitcase was clearly damaged by the way it was handled since i booked it in till i received it again and they just said sorry...there is nothing we can do for you!!! Now that is is poor customer service."

Pros: "I have physical limitations and required assistance stowing overhead luggage and help getting out of seat. Crew were terrific. Wheelchair assistance also great. Travels on my own."

Pros: "Everything was absolutely spot on except for larger than average people not being catered for."
Cons: "Being a big lad (6'6") it was difficult to get comfortable even with the extra leg room."

Pros: "The flight and everything associated with it. Food, crew etc"
Cons: "Customer services failed me"

Pros: "Seats"
Cons: "No WiFi available. Bad flight tracker."

Pros: "The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done."
Cons: "The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though."

Pros: "The pilot was great and got us to our destination and the bags came out quickly."
Cons: "There are no outlets for charging on this outdated flight and the seatbelt were dirty with crusty food. The TV was surprisingly tiny...like the smallest I've ever seen. The check in was also awful. The person that checked us in had no mercy. He made me shift around my bag for .8 kg"

Pros: "Made up for time due to a big tail wind"
Cons: "Took off late and had to wait 45 minutes for luggage"

Pros: "Not enough room in the seating area"

Pros: "Staff was extremely friendly"
Cons: "Seats were too close and comfort was hard for the long flights. I wish premium economy was better explained to one world partners prior to booking so there would be access to better seats."

Cons: "$100 just to choose a seat ? $100 for a 2nd bag? A Kellogg's bar for breakfast? Shame on them."

Pros: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Cons: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."

Cons: "Took forever to serve cold drinks and food. Said we were going to have a short flight due to tail wind so they would not serve hot drinks. Mean while we landed at the expected time of arrival."

Pros: "Great food. Ground staff were very accommodating."
Cons: "Flight crew attitude. Cramped seating."

Pros: "Mostly everything was ok."
Cons: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."

Pros: "Flights attend"
Cons: "Movie"

Pros: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Cons: "Usually starts late sometimes in London, and always on some remote gate."

Pros: "Totally fine"
Cons: "It was fine"

Pros: "It was hastle free"

Pros: "Very smooth trip from beginning to end."

Cons: "Delays due to maintenance and weather"

Cons: "Essentially a bus ride with the comfort of a wooden bench."

Pros: "On time and very professional"

Cons: "This boarding by groups is inefficient."

Pros: "Staff was kind."

Pros: "Planes were on time and staff was friendly"
Cons: "Nothing disliked"

Pros: "Everything"

Pros: "Everything went smooth. Staff were professional and friendly"
Cons: "Nothing."

Cons: "The landing gate in Palm Springs."

Cons: "No wifi nor power outlets. The entertainment was okay at best."

Pros: "Staff was friendly"
Cons: "Cabin was cold and no blankets available."

Pros: "Always on time and always comfortable."

Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."

Cons: "No place to put my purse!"

Cons: "THe reading light was broken"

Pros: "Ecerything from the boarding to the seating assignment"
Cons: "Just have to be organize as they do the boarding process"

Cons: "temperature was too hot and stuffy."

Pros: "Price was right"

Pros: "Very smooth"
Cons: "I didn't not like anything."

Cons: "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."

Cons: "Price"

Pros: "I love the cookies"
Cons: "I wish my seat would recline more"

Pros: "Same as above."

Pros: "Timeliness"
Cons: "Nothing"

Pros: "Friendly service and staff."

Pros: "Excellent"

Pros: "Everything was great could have done nothing to improve wonderful set"
Cons: "Everything was great magnificent service no complaints"

Pros: "comfortable seating"

Pros: "Service"
Cons: "Everything was perfect"

Pros: "Everything was nice and comfy"
Cons: "Nothing everything is perfect"

Cons: "That there is no internet"

Cons: "No seemed happy at all."

Pros: "Nothing stood out"
Cons: "Nothing stood out"

Pros: "The touchscreen was pretty awesome"
Cons: "Loud passengers"

Pros: "Everything"

Cons: "delayed"

Cons: "See my previous comment"

Pros: "Bathroom!!"
Cons: "There were no screens by each place!!"

Pros: "NOTHING"
Cons: "Everything. DELAYS___DELAYS"

Pros: "AM staff were helpful and pleasant when I asked questions."

Pros: "Yes"
Cons: "Yes"

Cons: "Terrible side to side of aeroport to get conetion fly with out time"

Pros: "on time..."

Pros: "Everything. I was amazed and extra appreciative that my checked bag made what turned out to be a very tight connection! Thanks!"
Cons: "Everything was great. I would like to connect that it would be nice to have a not applicable rating option for food and entertainment as they are often not applicable but having to choose something effects the overall rating."

Pros: "See above."
Cons: "See above."

Pros: "Everyone was friendly and helpful"

Cons: "Phone charging in each row..."