Friendly staff. Could improve on the leg room.
Food for Dinner was repeated in the next lunch too.
Food could have been better. Entertainment was the same during both June and July. It could have been changed.
There is not much good to say. Boarding process is time consuming, food should improve a lot and entertainment choices are limited and outdated.
Got me to the destination, long delayed.
All good other than departing 1 hr late!!
My diabetes meal was the same on my earlier flight from Hyderabad to Singapore. The breast of chicken was 3-4 oz piece. It was difficult to cut it on the smaller pieces in the tray. Prefer pre-portioned chicken breast cubes. No need to make it a chore. I could manage to handle, but be considerate to seniors who might have limited mobility etc.
The crew was very friendly and professional. The food was great. The check-in process took a long time, more than 20 minutes.
Pros: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Cons: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
Pros: "The crew was friendly"
Cons: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
Pros: "The staff was amazing"
Cons: "Seats after 1st hr, will feel uncomfortable"
Pros: "Ok boarding, plane was new, entertainment system was up to date"
Cons: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Cons: "No complain . It’s singapore airlines"
Pros: "Yes and yes"
Cons: "Not sure because I have never had a better experience."
Pros: "I like all"
Pros: "Everything, perfect flight"
Cons: "5 crying babies on a red eye. Don’t know if that can be prevented."
Pros: "Premium economy was great."
Pros: "Got bumped to Business Class"
Pros: "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
Cons: "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."
Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Pros: "Excellent crew, service and food"
Pros: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Pros: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Pros: "Spacious economy class seating and great service"
Pros: "Friendly attentive staff. Excell ent food and great. Service."
Cons: "Really crowded seats in economy."
Pros: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Cons: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Pros: "Love the promptness of services, always with a smile!"
Pros: "The staff were so friendly and helpful."
Pros: "Boarding, friendly crew"
Cons: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Pros: "Service is the best among the airlines I’ve ever taken"
Cons: "Never ever get free upgrade"
Pros: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Cons: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Pros: "Excellent service. Good food. Very attentive and responsive flight crew."
Cons: "Space was too tight"
Pros: "The people were excellent."
Cons: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Pros: "Crew very good as was entertainments system"
Cons: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."
Pros: "Staff managed to change seating due to height. Very accommodating."
Cons: "Entertainment console dated. Sound very crackly. Video images not sharp."
Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Pros: "Overall service, good leg space."
Cons: "We were seated in the same section with four babies."
Pros: "Staff were awesome. given that my wife and son both had food poisoning."
Cons: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Pros: "Safety, Friendlyness, Seats, Entertainment"
Pros: "they even addressed me by name"
Pros: "We did not die in a hellacious ball of flame Aviation incident!"
Cons: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"
Pros: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Cons: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Pros: "Attendants are always nice, flight is always smooth."
Cons: "Extremely cramped flight in regular Economy."
Pros: "Great flight crew"
Cons: "Nothing, everything just right"
Pros: "Friendly crew"
Cons: "It was okay"
Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."
Pros: "Crew is professional, caring. Excellent experience"
Pros: "The time of the plane itself was nice and the ride was quick"
Cons: "The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane"
Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Pros: "Smooth flight"
Cons: "I wished I was in business class..."
Pros: "Great service and attitudes by staff."
Pros: "Was ok"
Cons: "Did not like the seats"
Pros: "Direct flight"
Cons: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."
Pros: "I love everything about Emirates."
Pros: "Fast refreshing flight. Food was great."
Cons: "They ran out of food options and I was only row 10."
Pros: "Nice flight sttendents"
Cons: "Seats too small"
Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"
Pros: "departure on time, seat comfort, service okay at time when I expect to have it."
Cons: "Departure and arrival at almost mid night which difficult for reach home at night, kids can't wait at airport."
Pros: "Excellent all round.a"
Cons: "It was too cold in the airplain"
Cons: "No proper service of food or drinks. Never asked if we need any drinks like spirits. Mainly dissatisfied with food and drinks. Crew was not professional, their English was not good .. very hard to understand . they handled everything in hurry Always got response that non veg is over."
Pros: "Great video console for a short 1.5 hour flight to Yangon"
Cons: "Nothing. Everything was fantastic. Just a really nice quick flight."
Cons: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"
Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"
Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."
Cons: "high price and long waiting time"
Cons: "Both the flights were delayed. No accommodation was offered. With two little kids we planned and even payed more to travel with this airline. Overall, experience was big disappointment. Our expectations were much higher than what we experienced."
Pros: "Good selection of movies and special menu for the festive season."
Cons: "Slight delay on the tarmac."
Pros: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Cons: "all good."
Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"
Pros: "The entertainment system was really good..."
Cons: "The food was poor compared to other airlines...IE British airlines void us great"
Pros: "For emergency cace I cancel my trip can u return my mony Pack please"
Pros: "Polite staff and professional."
Cons: "I was asleep so I did not get my arrival card from the crew when landing in transit in Yangon"
Pros: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Pros: "Overall satisfactory"
Cons: "Time taken to Debord at Mumbai"
Pros: "Checking in was excellent the food was good and the staff suburb."
Cons: "The boarding was unorganized and the comfort of the seat was no good."
Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"
Cons: "got non-vegetarian food in spite of choosing veg. they said they didn't get the request. Unacceptable."
Cons: "Rude and racist cabin crew!"
Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"
Pros: "Friendly staff awesome planes wonderful experince"
Cons: "Service was a bit slow. Drinks and food took quite sometime to arrive."
Pros: "It was a smooth flight"
Cons: "It was ok"
Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."
Pros: "The staff was very friendly"
Cons: "food choices and entertainment options could be better"
Pros: "I liked the seat and leg space comforts even at economy class."
Cons: "I am being a South Indian pure vegetarian, I was not happy with the type of veg food provided. Please do consult any lndian veg. In this regard which will go long way in attracting more passengers like me."
Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."
Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."
Pros: "Treated superbly!"
Cons: "Absolutely nothing."
Excellent, accomodating, friendly service each crew
Super smooth! I could not ask for more. Highly recommended airlines!
Pros: "Boarding was handled very well. I find the crew incredible; they were very attentive and very helpful. They certainly looked after the passengers."
Cons: "They went out their way; I can't see how things could have been better."
Cons: "The tv/movie consoles were not working properly."
Pros: "chicken fried steak was actually good."
Cons: "had some difficulty understanding attendants' English."
Pros: "Fresh fruit lunch was awesome."
Cons: "More comfortable seats."
Pros: "Crews were absolutely amazing. They had been so helpful and kind during the entire trip"
Cons: "It was just perfect"
Pros: "Crew was amazing"
Pros: "Asiana staffs are so great with good service!!"
Cons: "Food could be better."
Pros: "Flight attendants were amazingly awesome !"
Cons: "Foooood Asiana airline foods are worst"
Pros: "Very nice crew."
Cons: "Very limited options for food and entertainment. It is not the top-tier experience like Cathay or Singapore airlines. A good tier-2 airlines."
Cons: "Delayed for 4 hours"
Pros: "The food was great and the crew was very helpful. For my first international flight things couldn't have went smoother"
Cons: "I had a middle seat would have looked the window and a little more leg room. But I am taller then average."
Pros: "everything is great.."
Cons: "staff gives a little bit of drinks specifically water.."
Pros: "The check in crew in Fukuoka were excellent! Nice smooth fast flight. Will definitely fly with them again!"
Cons: "I would love a vegetarian option!"
Pros: "We liked the service and food and had plenty of space since the flight was half empty."
Cons: "Flight was 50 minutes late leaving Seattle because Asiana was waiting for a connecting flight. We still made our connection in Seoul so no problem."
Pros: "The check in staff, boarding staff and flight attendants were very kind and accommodating and friendly."
Cons: "We departed both legs of the flight - from Manila to Seoul, and Seoul to LA - about an hour late. That’s inexcusable! The food on both flights was adequate but certainly not tasty or delicious."
Pros: "The food was excellent."
Cons: "The seat back wasn’t comfortable."
Pros: "No entertainment at bulk head"
Cons: "Flight was frigid."
Pros: "2 free checked bags."
Cons: "Old, uncomfortable seats. No in-seat power. Weak entertainment options on tiny screens. 3-4-3 configuration means no seat is a good seat. No legroom. I hated my experience on thus airline and will work to avoid on future trips to Asia. Paid $200 for two bulkhead (NOT exit row seats) and flight attendants hassled me about where I kept my carry-on tote bag. Avoid, avoid, avoid."
Cons: "film selection not good enough and not new enough"
Pros: "Great. Attendants are great"
Pros: "On time"
Cons: "The air was not pure it circulated and I got sick next time make sure the ac is working properly and there was no choice for food selection it the same during the entirety flight the flight attendants did not understand English I have to point or using signs language"
Pros: "The service was top-notch, and so was the food. On my flight from San Francisco to Korea, things were just fine, Though I wish I had the window seat that was actually adjacent to the window, and not separated from the window by a desk/table arrangement. Aside from that, everything was grand."
Cons: "The flight from Korea to Bangkok was a different story. The seats resembled those you would find in premium economy on other airlines. While the food and service were good, the entertainment was abysmal. Basically, you were watching TV with poor quality reception and no ability to choose what you wanted to watch other than flipping through the channels to see what was already on. Although this was nearly a seven hour international flight, The entertainment package felt like something you would encounter on a cheap charter bus to Vegas. If I knew this was the aircraft I would be taking, I would never have booked on Asiana. The flight to Bangkok was really substandard."
Cons: "This was tough Journey. We though we got window seat, but it was not. We wanted to switch our seats because there were some seats who were opened all thru the flight. With all the respect, I asked crew member if we can change the seats, she said no. I said we are willing to pay more, she said no. NO ONE was sitting on those seats from Seoul to Delhi. Second, lay over from 2 1/2 hrs. became 5 1/2 hr. After all the wait, we did not even get the change the seats. I did not expect this form Asiana. This was very disappointing."
Pros: "Overrall Experience was very good. I told my other family members to always buy the tickets for Asiana airlines. Very Friendly staff."
Cons: "Sound didn't work on entertainment system And food was not good"
Pros: "Helpful staff who regularly cleaned restrooms."
Cons: "Minimal, unhealthy meals. Poor choice of beverages (no cartons of milk) and gloopy fried fish that was all batter. Tpe-Seoul meals were perfunctory boxes with no choices besides malodorous rice. Entertainment was very thin on movies and (jazz/classical) music, and the preview window was about one by two inches, ludicrously small. No English subtitles on most world or Asian movies."
Pros: "The seats were very comfortable, the crew very engaging, and the food was very good."
Pros: "This airline and this model of aircraft (Airbus 380) makes a 14 hr transpacific flight almost enjoyable! We've flown this route numerous time and this was by far the most comfortable experience"
Pros: "The service and the food"
Pros: "The food was good, and the crew was friendly. Boarding was on time."
Cons: "No leg room, no in flight entertainment."
Pros: "I liked the airbus used to fly from and to the USA. On a 15 hour flight comfort is key, and they did their best. The have build little foot pedals to rest your feet on. Meals also came often, and the food was on the better end of airplane food. Crew was also very friendly!"
Pros: "Crew was nice. Seat was good. Food was good."
Cons: "Flight delayed twice."
Pros: "Left and arrived on time They sent the luggage to the hotel first thing in the morning, which had come by the next flight."
Cons: "Luggage didn't make the connection."
Pros: "It's just cozy and wonderful. Thank you Asiana."
Cons: "Nothing that I can mention about."
Cons: "No vegetarian option for meals like most other flights have these days. On the return flight I even tried to book one online and could not find where/how to do it. I also asked upon check in and was told it takes 2 days at least to request a veggie meal. This is really pathetic considering I'm flying from a part of the world that has a high Buddhist population."
Pros: "The service was very nice. I liked the extra room for legs and the seats."
Cons: "Check-in was a bit difficult because I had two cats to transport with me. Though I double checked with the Quarantine offices in Chicago and in Incheon, and they said that I did not need any documentation, the person at the check-in counter would not let me take the cats without the Quarantine office's written permission. Only after an hour of explanations I could take the cats. It seemed that that person was not familiar with rules on pet transportation."
Pros: "It's hard to say anything was good when the flight was cancelled."
Cons: "6:40pm Friday flight was delayed 2 hours, and when we finally boarded, pulled away from the gate, and were ready to takeoff, they announced the flight was cancelled because they can't meet the curfew at Narita Airport. Took us another hour to deplane, and another hour to go through immigration and customs (yes we had to do it again), and get our bags. Then they sent us to a hotel 30 mins outside Seoul (they told us it was 20), gave us a Lotteria fast food burger and asked us to be in the lobby at 4:50AM (it was already midnight). Bus didn't have enough space for everyone so they had to call a van too. When we arrived at the airport after our 30 min ride, the bus dropped us off on the wrong side and we all had to walk 15 mins to the opposite end of the airport to check in. Since the rescheduled flight was the first flight out, the airport was super busy and security lines were extra long. After all those lines there was barely enough time to get on the plane. Summary: from originally scheduled time until wheels up I waited in about 6 hours of lines or just sitting around,1 hour of bus rides, slept 3 hours, and ate one lousy burger. All of this for what was supposed to be a nice weekend trip to Tokyo, which chopped down to a 30 hour stay in Tokyo. These guys should have known what time they can pull away from the gate to make curfew. There's no reason why we all had to go through this extra aggravation. Turns out Asiana has been making really tight schedules to accommodate the summer peak season, and they just can't keep up."
Pros: "Kind crew smiling, good quality of the food (all is free), variety of entertainment program"
Cons: "There were some disrespectful passengers who were disruptive during the flight."
Pros: "The boarding was quick"
Cons: "The flight was delayed 8 hrs."
Pros: "The crew was very attentive! The food was good as well."
Cons: "The crew aggressively woke you up during meals time to pull your seat up and pull your tray. A lighter approach would be nice."
Pros: "Customer service, value. Overall I rated my flights excellent, though components were rated good. My excellent rating is the result of comparison to other airlines."
Cons: "Length of my flights - not within the ability of Asiana to improve"
Unusually slow checking process. Can improve on that. Food was okay but can improve on that also.
Both major veg meals included Paneer - seems like they are limited on vegetarian options to have to serve the same on 2 diff meals. yes these meals incl other items but 2 diff veg options would help.
Overall the flight was pretty comfortable and the seating cabin (business) was impressive! Well Done Etihad!!
Pros: "The planes were clean and well maintained. The eye masks were cool - reversible with writing to do not disturb or wake for food."
Cons: "Staff all seemed like they didn’t want to be there. A menu for the food options so you know what you are choosing from - the staff didn’t know what they were serving. A snack/drinks bar to help yourself when you need through the flight."
Pros: "Great flight....enjoyed it thoroughly....."
Pros: "It's ok for business class. Crew and boarding is Pro smooth."
Cons: "Entertainment options are limited. Food could be better considering its business class."
Pros: "is nice flay"
Cons: "they are ok"
Pros: "Flight was ok"
Cons: "Food, bus journey to the plane"
Pros: "Crew was excellent food was good."
Cons: "sea food"
Cons: "More cabin staff only 3 attendants for a packed flight Long wait for another plane to land so people could get on Late landing Generally uncomfortable due to full plane and inconsiderate people May not use again"
Cons: "Rushed boarding at ccj"
Pros: "Crew is ok. Seat was comfortable."
Cons: "Vegetarian food was terrible and of no quality. The inflight tamil and Hindi movies could have been better and newer."
Pros: "I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious."
Cons: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."
Pros: "The food and the in-house entertainment"
Cons: "My co passengers."
Pros: "Legroom Entertainment Airport onboarding exp"
Cons: "- horrible crew, many crew members were just rude to many passengers. Often rolling their eye and making overt gestures to passenger questions - one crew member just threw the food tray down and it all spilled over another passenger - they also struggle with english and so is hard understanding both ways - abslote the worst food selection and quality in my experience. Better pack your own food from home"
Pros: "Comfo seat"
Cons: "Too ismail for the seat"
Pros: "Staff was efficient and friendly."
Cons: "Just did not care for the meal that had spicy taste and no meat. Did like the chicken and mashed potatoes and green beans."
Pros: "Flight was very comfortable from boarding to landing."
Cons: "Food was just very normal and lack variety. Should provide more options."
Pros: "Crew were very helpful and friendly"
Pros: "Friendly staff, nice food and had a great time on the flight"
Cons: "they asked me to check-in my carry on (which i am always able to take with me, and which i was able to take with me on the first leg of even this journey). it came as a surprise and i was in a flux, Thank God I had my passport in my pocket or it would have turned into a nightmare (I keep my stuff e.g. jacket, wallet, etc in my carry on)"
Cons: "Abysmal experience on our return flight! # Abu Dhabi Airport is so outdated and an embarassment compared to the other Regional Airports # Boarding procedure still shambolic # A330 seems old and uncomfortable - even though it is a new plane # Cabin Crew so unfriendly and sour # Toilets again disgusting within 30 minutes after taking off # Food still shockingly disgusting # Onboard entertainment still inferior to Emirates/Qatar/etc."
Pros: "Great service, good economy food also, lots of wine. The entertainment package was really good."
Pros: "Quick boarding"
Cons: "comfort crew"
Pros: "Nice meals, good entertaintment, comfort sleep"
Pros: "Good selection of movies and live TV. Ample leg room. Boarding is not as per zones. Announcements and directions at the gate are not very clear nor loud."
Cons: "They don't offer choice of vegetarian or non-vegetarian meals. They just hand you whatever is on the cart. Crew appears to be very defensive."
Pros: "Cleanness - friendly staff -"
Cons: "They switched off the entertainment 50 hours before landing"
Pros: "Comfort on such a long flight was much better than other airlines. Food was great"
Pros: "Loved the amount of leg room in economy class. Also impressed with the number of entertainment options, especially the movies. The things provided in each seat (blanket, pillow, socks, etc) were very generous and nice as well."
Cons: "long flight and no food because of short supply like they said to us"
Pros: "I always enjoyed etihad flights except this time that I regretted booking the flight through kayak. The second leg of the flight was on Pakistan International Airlines from Abu Dhabi to Islamabad that I didn't notice. Very dangerous airline. I think the sight should clearly warn u that the other segment of flight is on other line when u check flights. Because the flight detail showed only Etihad airways all the way to Islamabad"
Pros: "Great staff, very responsive. I was upgraded - i feel that Etihad Gold members are really respected making it well worthwhile showing loyalty to the airline"
Pros: "Actually none."
Cons: "6hrs late, no reason given for delay. And they offered very limited food. Boarding counter employees are rude with customers."
Pros: "Punctual. Orderly pretty good crew. This flight is not that good usually"
Cons: "No space for overhead luggage. Seats are not great."
Pros: "Friendly staff"
Cons: "They need better food"
Pros: "It Was a beautiful expiren ce"
Pros: "Give more food options"
Pros: "All ok."
Cons: "Seats seem pretty short. Only half my leg fits on them and I am not a tall person."
Pros: "Chair was comfy"
Cons: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"
Cons: "Nothing not to like."
Cons: "No person travelling from New York received their luggage in New Delhi. After a frustrating wait in Abu Dhabi terminus for 24 hours to be subjected to another wait & search for luggage & eventually fill the displaced luggage forms was quite an ordeal. The only silver lining was that the luggage was eventually sent home after 72 hours. NEVER EVER RECOMMEND ETIHAD FOR TRAVELLING"
Cons: "The flight from Riyadh ALWAYS leaves late. Arabs have so sense of punctuality."
Pros: "Food and hospitalityu"
Cons: "Seating was too narrow"
Cons: "Abu-Dhabi was very crowded with passengers and it took very long (actually I was amongst last few passengers who boarded my connection). Depending on time of year, etc the time to connection need to be increased."