Daily cleaning, installation of cabin HEPA filters on flights from Peru to Johannesburg
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Scores according to KAYAK customer reviews
Pros: "Crew was professional and friendly."
Cons: "The plane was delayed by an hour and thirty minutes because it was coming from another airport where it was delayed."
Cons: "Had to wait on the runway for one hour to get a gate upon arrival. Should not have departed early and told passengers that there would be a gate available, only to have to wait and circle around several times waiting for a gate."
Cons: "Leave on time. Friendlier and helpful service"
Cons: "Not here as long as the last place but was still teribly confusing. The airport is not very new user friendly. I had to ask ppl multiple times where gates were and issues with time changes etc. Was pretty nerve wracking for a first time traveller to the states."
Pros: "Crew was great. The landing in Memphis was exceptionally smooth."
Cons: "The seat was ridiculously tight, and I am a very small person. There was no room for my carry on above the seat, and under the seat made it so there was no room for my legs. Also, we sat on the runway for an hour on the return flight before taking off."
Pros: "Fast boarding good entertainment"
Cons: "Better snack choices"
Pros: "Good flight, nice staff."
Cons: "Food not the greatest and flight over-crowded."
Cons: "75 minute delay on tarmac. At least no connection to make so it worked out but still not a good situation."
Cons: "Out flight was supposed to leave by 11:10 PM. United kept delaying the flight until 2 AM when they announced they flight was delayed to 8AM the following morning. At that point we had to stand for 1.5 hours in line in customer service with no information as to why this had happened. By the time we were with customer service it was too late to go to a hotel to sleep, so we had to sleep in the floor of the airport. The flight boarded to leave by 8 AM but we were again delayed in the runway 2 more hours. The last explanation the gave us was that the copilot never showed up. I do not recommend flying with United Airlines."
Pros: "Departed 1 hour late, messedup plans in New York city for us."
Pros: "The plane, crew and boarding was great, and the food and drinks were quite good. Legroom in standard economy class was passable for a 6'2" person."
Cons: "I booked through the United website as trip from US, have Silver status on United, and Lufthansa's policies of not allowing advance (1-2 mo before flight) seat selection (never on UA nor LH websites) are just horrible. Hard to get through on 800 number, and 1 day before trip answer was still to do it in Frankfurt. Economy plus was $1000 more/person, and even then no guarantee I could choose a seat far in advance. Then, at computer kiosk in Frankfurt, they had a wrong diagram of the plane,as we ended up on what turned out to be a no-recline row which I would never get. I'm 6'2", 230lbs, and wasn't able to sleep on that flight. Had I been able to reserve a seat behind a bulkhead or in exit row 2mos in advance, I would have been fine."
Cons: "No entertainment on this flight"
Cons: "delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served."
Pros: "Friendly crew"
Cons: "Left an hour late and cabin lights were broken. They did offer some token of appreciation although not sure what it is yet"
Pros: "Plane was a lot cleaner than I’ve been accustomed to. Boarding was great."
Cons: "I want real food on 4 hour flights where there’s only 1 hour between connections. Starving from 4am pacific to 5pm eastern time is not good for my blood glucose levels. Salt and gluten laden over priced snacks are not good enough"
Pros: "Not much to like."
Cons: "Seats to small...no shoulder room. Noise exceeded 70 db"
Pros: "Absolutely nothing! It was there that I found out my plane was delayed and I would miss my baby’s ceremony. Things went downhill from there."
Cons: "The fact that I’d depart an entire day later. Was given a complimentary hotel but my luggage had already made it to Honolulu. No clothes and my medicine was in my luggage. I can’t explain the disappointment I feel simply because I know United Airlines doesn’t care about their customers. Like I’ve been told it’s corporate America and all that matters is the money. So sad because it’s the customers that have to suffer!"
Cons: "Preboarding wasent allowed. They forced me to check my bag in even though it was made for airplanes. Rude customer service. Flight was delayed."
Pros: "Free paid attention to details. I was given a vegetarian snack when the one provided had run out."
Cons: "Could not book a seat next to my wife and I had tried weeks before."
Pros: "On time, baggage was handled well."
Cons: "Seats were way too crowded, especially for a 5 hour flight."
Pros: "The crew"
Cons: "The seats r too small"
Pros: "We flew business class and slept most of the way in very comfortable environment"
Cons: "The cabin crew insisted that we had to claim our baggage in Houston and go thru customs with it. THEY WERE WRONG! . we wasted 15 mins for luggage that we then found out did not need to be picked up as it was routed direct to Vancouver. This almost made us miss our next flight and caused us a lot of stress. We had specifically asked the crew to check as we thought it was ticketed to Vancouver but they insisted WE WERE WRONG"
Pros: "Passport checked twice AFTER passengers had passed main security (at the gate). Bottled water purchased AFTER passengers had passed main security (in the terminal) not permitted on the plane. Flight attendants were completely unhelpful and passengers had to find space in the overhead compartments for their carry-on luggage by themselves."
Cons: "Passport checked twice AFTER passengers had passed main security (at the gate). Bottled water purchased AFTER passengers had passed main security (in the terminal) not permitted on the plane. Flight attendants were completely unhelpful and passengers had to find space in the overhead compartments for their carry-on luggage by themselves."
Pros: "There was a storm coming but they were able to get us out and landed before the storm hit so that we arrived on time. The flight attendants were also great."
Cons: "The pilot was a bit rude about overhead baggage. I was one of the passengers that had to check my bag before boarding which was fine, but it seemed like I walked onto a stressful plane situation where the pilot's tone sounded irritated with the passengers who put their smaller bags overhead instead of underneath. If it's that big of an issue, then I would suggest getting the flight attendants to suggest helping passengers to put smaller bags underneath and if they don't want to so be it. It just made me uncomfortable because the pilot had to come over the speaker and say something about it multiple times."
Pros: "Friendly prompt service"
Cons: "This flight was not full at all BUT the staff wouldn't let anyone move up to the empty rows. Rows 22 and above were EMPTY while rows 23 and behind were 3 to a seat... they stated the empty rows were "premium seating" and required an extra fee!! BUT THEY WERE EMPTY"
Pros: "It was great"
Cons: "Nothing everything was fine"
Pros: "Complimentary snack and beverage."
Cons: "The boarding lines were confusing and crowded. Most call up groups when it's their time. The lines were laid out well but no space to line up so it was a jumbled mess after about four people."
Pros: "I lost my wallet on the plane to San dieago. A very nice honest family turned it over to the crew. The baggage claim customer service agent ran back to the plane to retrieve it for me. It had everything I needed, my ID cash for my trip. I'm thankful for the honest people still in this world! Many thanks to the family and crew and uninteds customer service!!! A+++++"
Pros: "Good legroom. Did not feel cramped"
Cons: "No access to movies because my earbuds would not plug into the hole for them. All food was nasty, inedible. Breakfast so bad even the smell of it polluted the cabin for the remainder of the flight. Just a cold ham or turkey and cheese sandwich would have been preferable. Attention from flight attendants was haphazard at best. Chose this flight because of good flight times but in future will avoid United if at all possible."
Pros: "I had no complaint when I flew from Newark to Lima.flight attendants were nice and respectful they knew what they were doing. My travel back to the States were different. Since it was an overnight flight i expected to sleep most of the time. When I was resting suddenly one of the attendants literally scream in my ear to ask if I wanted chicken or beef??? I was like" can you see I was sleeping? To me that was rude. Also they didn't coordinate to serve drinks they took more than usual to serve. No one even ask if we want more drinks or not. Hope they do better"
Pros: "My flights were on time and I didn't die."
Cons: "United Airlines doesn't have power outlets in their economy seats."
Cons: "Dead battery on plane. Delayed flight caused missed connection. No hotel voucher. Sit in terminal all night."
Pros: "Stewardesses we're kind and helpful"
Cons: "One of the stewards spoke ill and loudly of a passenger he was irritated with as passengers were exiting the plane in Houston, which I found to be incredibly unprofessional."
Cons: "It was terrible. It was ridiculously hot and the plane smelled like pee. It was the worst flight experience my fiancé and I have ever taken. Shameful condition and experience."
Cons: "Lost my bag"
Pros: "They moved me to a seat right behind business class with more leg room I got a text message about the delay with reason and time. the airplane was new."
Cons: "We had a delay because of some other planes"
Pros: "Arriving 30 min earlier Old plane"
Cons: "Old plane, bathrooms are very small and seats were not comfortable"
Pros: "Crew were great, very friendly, smiling, chatty, boarding on time efficient !"
Cons: "The seats r to cramped, the snack waffle full of sugar so unhealthy"
Cons: "There was a delay after boarding / door closing. We just sat at the gate without explanation so we arrived late in Boston. I assume we were held for some reason by the tower but an update from the pilot would have been nice."
Cons: "Wish I used y'all for my other flights!"
Pros: "The personal tv"
Cons: "Having to pay an extra fee just to watch whatever I wanted"
Pros: "I was very cold because I take blood thinners. I was sitting directly behind first class in coach . The first class crew was passing out blanket to anyone who wants one. Several I tried to get a crew member attention which she ignore . I was told I couldn't have a blanket because they are only given to first class customers only but on my flight to Batltimore I was given a blanket in coach"
Pros: "The flight attendant did the best he could knowing I was uncomfortably hot and there was nothing I could do. He gave me an extra ice cream to help :)"
Cons: "Complained to flight attendant about RIDICULOUSLY high temperature of the air craft. Flight attendants told me they had already requested the pilots turn the head down twice. The temperature of the plane made me extremely uncomfortable and unhappy."
Pros: "Fast boarding, pleasant crew, nice leg room!"
Cons: "Too tight. Not enough leg room. Bad service."
Pros: "Direct TV on the flight was limited to the channels available. While I like The Lego Movie, I would also prefer more choices."
Cons: "I am 5'10" and my knees were pressed into the seat in front of me for the entire trip. Essentially, I didn't fit in the seats."
Pros: "Same as above. Did notice the woman staffing the counter at boarding having extreme patience with people's problems and non problems. She was great and deserves a raise. Denver gate B 85 between 1:00 and 3:00 6/15/16."
Pros: "I liked that they waited for me because my flight was late getting in to San Francisco."
Airlines flying from Peru to Johannesburg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Peru to Johannesburg
Masks required on board, masks provided on flights from Peru to Johannesburg
Social distancing seating
Middle seats unavailable to book on flights from Peru to Johannesburg
Testing for antibodies, testing for symptoms for flights from Peru to Johannesburg
Waiving of change fees. Search flexible flights from Peru to Johannesburg