Daily cleaning, installation of cabin HEPA filters on flights from Oklahoma City
Most visitors from Oklahoma City need to provide a negative COVID-19 test result and/or quarantine to enter South Africa. Travelers who will enter South Africa are required to present a copy of their negative PCR test result taken 72 hours prior to arrival in the country.
Read more about travel restrictions for South Africa
Visitors from Oklahoma City are not required to quarantine after entering South Africa.
Visitors from Oklahoma City must present a negative RT-PCR (NAAT) test taken 72 hours before departing to South Africa.
Health Declaration Form
Must be completed in 48 hours prior to arrival in South Africa.
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Plenty of room and everything was on time!"
Pros: "Amazing crew"
Cons: "Significant delay of departure."
Pros: "Crew was good. Seat uncomfortable and hard."
Pros: "crew was fine"
Cons: "terrible space/legroom. Very cramped tray table, couldn't fit laptop on it. Made me check my carry on bag. not even gate check, checked to baggage claim. Yet there was still overhead space once I got on. Lots of . overbooking - should never happen in this day and age. Delta does not deserve its "#1" rating. The rating system seems biased. Probably paid off by delta. Southwest is way better for economy class."
Pros: "Crew AND passengers were great, polite & calm. Seats are kinda squashy, tight. Food was yummy."
Cons: "Don't think you could make general seats more roomy for average sized people? Luggage bins were squashy too."
Pros: "On a quick 40 minute flight they still managed to serve coffee, water and snacks."
Pros: "The crew was very courteous and friendly"
Cons: "Delays Why is it always a surprise for the crew that the plane needs to be de iced in the winter"
Pros: "Great crew!"
Cons: "Did not get upgraded :)"
Pros: "Not a lot"
Cons: "Customer service"
Pros: "Crew was amazing as always. Seats were comfortable."
Cons: "give passengers some healthy food--fruit, granola bars, etc."
Pros: "Good seating, great food, good service."
Cons: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"
Cons: "No entertainment options at all."
Cons: "Seats are to small and too close together."
Pros: "Anything from free WiFi, entertainment, leg room, commentary drinks and snacks. Great service!"
Pros: "Traveling with a 4 year old isn’t always easy. Delta’s flight attendants and the captains controlling the plane were excellent! Safe flight. And the entertainment that is provided for the customers is fun and relaxing. Makes a 4.5 hour flight go by quick. Thank you delta, I will be flying with you in the future"
Pros: "Service, service, service!"
Cons: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."
Cons: "They cancelled my ticket and did not inform me. Horrible exlefywith JustFly.com Beware of this organization"
Cons: "I will make it my sole purpose to let everyone I know and review this on every site. Kayak messed up our flights so badly and then would not fix them. I spent 4 hours being bounced between airlines and travel sites just to be screwed with for a mistake Kayak made and would not fix. Worst company ever!"
Pros: "Everything was great"
Pros: "As usual"
Cons: "Landing was a bit rough"
Cons: "Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option."
Pros: "Please see above. Sherry was amazing"
Cons: "Plane was small and older but it was a short flight"
Cons: "My flight was delayed and after that they even lost my bags."
Pros: "Uneventful flight - boarding was great and there were no hassles."
Cons: "No food. No onboard entertainment."
Pros: "Friendly Crew"
Pros: "flight was canceled"
Pros: "Updating delay information"
Cons: "Chaos on boarding- Growing number of wheelchair boarding."
Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows"
Cons: "Seat size"
Pros: "Service was fast and the inflight entertainment is free. Lots of movies to chose from, which is nice for the long flight."
Cons: "It was the most cramped I have ever felt in a plane and also the longest flight. Horrible combination. Some of the crew were snippy."
Pros: "Nice smooth flight"
Pros: "Crew seemed nice enough and everything flew on time."
Cons: "The seats were so close together, my femur (upper leg bone) would not fit in the space provided. I am 6'3" and have been a very faithful Delta passenger, but I cannot see flying with them anymore if I have to upgrade just to get minimal comfort. It is indecent. I will investigate other airlines."
Pros: "Friendly service"
Pros: "Fast flight great service"
Pros: "Being able to watch a movie on the plane"
Pros: "On time and courteous staff"
Pros: "The gate agents and flight attendants were nice."
Cons: "We were not able to choose our seats until we got to the airport. Which was a waste of time since we did online check in but still needed to go to the self check for seat assignment. Then by that time it was too late to try to get a seat with my wife who is very afraid to fly. Overall not a good experience"
Cons: "Ok. My wife and I are both disabled and use our own scooters to get around airports. My scooter broke down when I got off the plane. Toronto airport became a LOT longer pushing my scooter then. Fortunately CANADIANS GAVE ME A HAND TO GET THROUGH CUSTOMS, BAGGAGE CLAIM AND CAR RENTAL. Ok, what to do if something like this happens in America. Maybe to work with security staff cause I was in dire straights without the Canadians to help me. Thank them all. Alton Cason"
Pros: "Food was Ok and the stees heled Out"
Pros: "Daughter's first flight and the crew really made it a special experience for her."
Pros: "The complimentary entertainment was great, made the flight enjoyable."
Cons: "The con was the need for a connecting flight and the second plane didn't have the same perks."
Pros: "Smooth flight. On time. Satellite TV."
Cons: "One boarding agent for the whole plane and he was slow. Started boarding fairly early but didn't finish until 15 minutes after scheduled departure. Very cramped for 5 hour flight. Older model entertainment center. Paying for usual amenities. Crowded gate set up. Grumpy crew."
Pros: "Loved the onboard entertainment and the flight attendants were great."
Cons: "I travelled w/ one adult and two infants internationally and could not book the infants' tickets online had to do it over the phone. When we got to the airport we had to pay $255 for 5 bags, that's almost another ticket."
Pros: "everything, thank you."
Pros: "Friendly staff, on-time flights"
Pros: "Crew was fantastic, and most everything went well. Only thing I don't like is that there was not much time, if any, separating first class and coach boarding. By the time premium was call and I walked over, they were letting everyone through. There needs to be a reminder that only premium is boarding at this time. I stood in a long line down the jetway, which I didn't expect after paying for a first class ticket."
Pros: "amazing and great customer service"
Cons: "Excelente fly"
Cons: "More space on economy for long flights."
Pros: "Amazing crew and service."
Cons: "Seat space extremely low for tall person."
Pros: "Fantastic crew!"
Cons: "Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats."
Pros: "Everything was great"
Cons: "I’d honestly pay more for childless flights"
Pros: "Seats were spacious and they fed us on the flight."
Cons: "In flight entertainment."
Cons: "All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well."
Pros: "I paid to go with Lufthansa airways not with United Airways. And I came to know the day of the flight that I was to board United airways. Really disappointed."
Cons: "In the international flight United Airways charge for the Wiskey liquor. And that is ridiculous."
Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."
Cons: "Few toilets for two sections and seats too close, if it is not uptight the seat in front of you. You can not enjoy and watch movies."
Pros: "Good service."
Pros: "Food and service were phenomenal, and the seats were very comfortable."
Cons: "Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once."
Pros: "From stevards to comfort, everything was just perfect!"
Cons: "My seat 26A screen was freezing and movies rebooting. So I moved to a different seat"
Pros: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Cons: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"
Pros: "On time with good service."
Cons: "Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room."
Pros: "Prior flight from Zagreb to Munich was delayed 1 hour due to inclement weather - not the airline's fault. However although I made my connecting flight, my suitcase didn't. I'm writing this the next day & waiting for my suitcase to be delivered."
Cons: "There was no announcement about the delay & the reason why. We found out by reading the board. The passengers found out from each other what caused the delay. Passengers would experience less anxiety if they were informed what's going on."
Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."
Cons: "When I booked with kayak I was not given the option for a vegetarian meal, so I was not able to eat a meal. I was sat next to a five year old invading my personal space. When I developed a migraine from lack of sleep, it took 15 minutes before my ring was answered for water."
Pros: "Boarding was efficient. Crew was very professional and nice."
Cons: "Arguably the worst food I have ever experienced in Business Class. Entertainment was average. Seats not all that comfortable for sleeping on a 12 hour flight. Also, it was hard to hear the announcements over the PA system."
Cons: "I was transferring from an international flight and was not able to check 8n online, thus I didn’t get to choose my seat. I ended up squeezed in a middle seat next to a man who was served a lot of alcohol and took up more than his share of room."
Pros: "All is was okey"
Pros: "Food and boarding"
Cons: "Flight was 1h40 late. Upon arrival we parked at a gate, but had to be bused. And it was raining"
Pros: "Cristobal, the flight assistant, was lovely. He made my flight very pleasant."
Pros: "Comfort and space"
Cons: "Plane was scheduled to depart at 10:30 and didn't leave ground until 11:40, unacceptable."
Pros: "Second leg of an overseas flight still business class nice service tired from overnight first leg"
Cons: "As me ruined in the first leg they lost my luggage and eight hours later they have no idea where it is. After paying over 2000 bucks for a business class flight that really put a damper on things."
Pros: "Clean aircraft, very friendly crew, good food, overall great trip."
Pros: "Firstly, the food was great!"
Cons: "Nothung that i can think of"
Pros: "Great crew, comfortable space at the bulkhead seat"
Pros: "service, care for my 85 pound dog and his kennel while traveling halfway across the globe! Thank you! Flight was smooth, services on board excellent."
Pros: "Flight attendants friendly and professional. Like the use of warm towels. Most overseas airlines no longer do this"
Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"
Pros: "Not much"
Cons: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"
Pros: "I like the way there crew treat with friendly smile"
Cons: "The long wait lay off"
Pros: "During this flight, the attendants were suprisingly kind."
Cons: "Entertainment was just too poor(movie selection was just counted numbers.) the seat comfort was one of the ugliest, I think. even though they prepared many of premium seats, still once you compare with other airlines, it is far below than the average I think."
Cons: "My flight got delayed so I wasn't even in the airplane. I'm staying at the airport for 24 hours before the next one leaves. Didn't offer hote, blanket or anything. They didnt care. I'm never flying united airlines again."
Cons: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"
Pros: "All the staff was very friendly and helpful."
Cons: "Terrible leg room."
Pros: "Everything seemed to run smoothly."
Cons: "No issues this leg"
Pros: "This was a short flight with only a snack and no entertainment like the onboard movie selections on the longer flight."
Cons: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Pros: "Taking off was good"
Cons: "Landing was a little bit stressful. But still ok."
Pros: "Food snacks were awful."
Cons: "Lufthansa cancelled my flight at midnight before Thanksgiving and left me with no option to get home for the Holiday."
Pros: "friendly staff"
Cons: "bad food"
Pros: "Lovely crew."
Cons: "Boarding process was unclear."
Cons: "Boarding at Frankfurt was a nightmare. All the economy class was pushing and shoving and cutting in front of other people. People were standing outside the line and putting their tickets on the entry system and the attendants were doing nothing to stop them or tell them to go to the end of the line. When left from Chicago to Frankfurt they seated you by rows and this was much more efficient. All flights should board by some system vs. just everyone trying to go at once."
Pros: "The seats were so comfortable"
Cons: "Free wifi"
Pros: "Usual faultless KLM experience"
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"
Pros: "Very friendly crew and on time with no problems."
Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "Everything is alright"
Pros: "Everything OK"
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Cons: "Nothing special"
Pros: "Crew was awesome"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"
Pros: "Sound was broken on my TV set!"
Cons: "Called stewardess twice to assist. No response!"
Pros: "Left ontime and service was excellent."
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Cons: "They have mabaged to lost my luggage"
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "Nice flight, nice crew, and a nice experience."
Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Pros: "Bording was good and general flight ok"
Cons: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Pros: "staff was fine"
Cons: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Pros: "great choice of entertainment content, friendly crew"
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"
Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Pros: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"
Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."
Pros: "In general, it was ok"
Cons: "Yet again it was flight delay from KLM side."
Cons: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."
Pros: "Fine as delta flights go"
Pros: "La ponctualité."
Cons: "Variété des boissons proposées."
Pros: "El entretenimiento"
Cons: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"
Pros: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Cons: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"
Pros: "The crew was great"
Cons: "1-2 +cms leg space"
Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Pros: "Everything! The service was exceptional!"
Pros: "Crew very professional"
Cons: "Boarding was a little confusing"
Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."
Cons: "Really hard to get boarding passes online"
Pros: "Had decent room space seats comfortable"
Cons: "My luggage could have arrived for a start"
Cons: "There was no entertainment available."
Pros: "crew was great, seats were comfortable"
Cons: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Pros: "Crew was nice."
Cons: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Pros: "Great crew and prompt boarding."
Cons: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."
Pros: "Red wine was excellent"
Cons: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Pros: "Everything was great"
Pros: "Crew and food were great."
Cons: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Cons: "My entertainment device did not work the entire flight."
Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."
Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Pros: "Over all pretty good for price."
Cons: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Pros: "Food and wine was very good. Music selection was excellent."
Cons: "Not enough leg room."
Cons: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Pros: "Boarding this large plane went relatively quickly and orderly."
Cons: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Pros: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Cons: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"
Pros: "The cabin crew were excellent"
Cons: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"
Pros: "Flight was smooth"
Pros: "The food, entertainment, and service. Waited for me after almost missing my flight."
Cons: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."
Cons: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Pros: "The inflight service"
Cons: "The 3 hours delay"
Pros: "Good cabin, but very conjugated :|"
Cons: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Pros: "Short & easy flight"
Cons: "All ok"
Pros: "The crew was very nice and helpful."
Cons: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Cons: "There are always delays. Today it was that internet was down."
Cons: "only there were del;ay at JFK"
Cons: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"
Pros: "It was a 30min flight not much to say The crew on the ground really took care of us"
Pros: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Cons: "Meal choice missing kosher non-gluten combination."
Cons: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."
Pros: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Cons: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."
Pros: "It was as expected."
Cons: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Cons: "No entertainment or usb plugsto charge."
Pros: "The crew was friendly."
Cons: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."
Pros: "Everything was awesome"
Cons: "Flight delay"
Pros: "Everything was great."
Pros: "The seat was super comfortable, because of o lot of place for legs"
Cons: "The crew sometimes seems not to be happy with the passengers"
Pros: "Smooth flight"
Pros: "Kindness of the staff at the airport."
Cons: "Being accommodated when your flight gets delayed over 14hrs. Not living in the area and all decent hotels booked up, me and my mother were forced to try to sleep on the floor at JFK, among a mother and two young children. That was a bad experience."
Cons: "WiFi entertainment not working"
Cons: "Checking at Oklahoma City was a bit chaotic. There were not enough monitors to check in so a long line ensued. Then bags were stacked all over the place making one wonder if your bags would get on the flight. Not good."
Pros: "Efficient crew. Boarded the plane on time. Got to destination on time."
Pros: "Comfortable plane."
Cons: "K&yak was awful. Tossed me to a low end third party provider once booked. Never go through them again."
Cons: "In every segment they failed & just continually nickel & dime you."
Cons: "My flight from Madison to Chicago got cancelled and I had to drive for three hors to get to o’ Hare."
Cons: "There’s no headphones aboard for entertainment"
Cons: "As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment"
Pros: "The staff on board were excellent, very professional and efficient. Despite the fact we left an hour late, we arrived nearly on time, so kudos to the pilots!"
Cons: "We were delayed but didn’t get any updates from AA staff about new boarding times or gates. The WiFi onboard did not work; we could could connect to it but kept getting “Network Not Available” messages."
Cons: "American Airlines is terrible. Delayed flight, no notification when waiting for flight that flight is delayed (I received a text alert). Pilot had terrible landing. Would not fly American ever again."
Pros: "The crew"
Cons: "I just don’t understand how a flight can be delayed three hours from weather the day before. And, of course, we arrived and there was no gate for us. They had three hours to have a gate ready for us. AA fail!"
Pros: "Friendly flight crew and pleasant to interact with."
Cons: "Had a significant delay due to wind conditions in Chicago. However, instead of waiting at the gate, we waited over 45 minutes on the plane instead of letting us know about this additional delay prior to boarding. Also, the legroom was laughable, as the person in front of me hit my knees as soon as he began reclining."
Cons: "They charge for coffee."
Pros: "Movies available."
Cons: "One segment had very Little leg room and a reclining seat in my lap."
Pros: "The crew has invited my kids to take a picture with them. My wife and I have been impressed."
Pros: "I made it"
Cons: "I had to run for all its worth."
Pros: "When I went from London to Chicago, I felt one male crew member wasn’t very kind. He wasn’t tall but healthy and serving the other side away from the main door. I felt him greeting others with a smile but with no smile to me. I thought in my heart seems like he is discriminating, I could be wrong, but I always felt he wasn’t so humble while serving to me or may be other Indians too. But he was smiling extra to rest of the passengers,"
Cons: "I didn’t like his attitude. I would request you to request the crew members to be kind to everyone. Since Iam vegtarian ..I couldn’t eat the egg that was served an hour before landing in Chicago. He could have given me the chocolate inside. He just said in haste this has egg. I told him oh I don’t eat egg, thank you. still he could have been considerate and offered me the chocolate “Toubolron” but he just went away. Later on I saw everyone eating the chocolate."
Pros: "The original flight time was an hour and 30 minutes. We got there in 45 minutes."
Cons: "The departure times changed several times and the plane was over packed to the point they had to put carryons into checked baggage."
Pros: "I planned a very affordable & organized trip, using KAYAK! Very satisfied so far!"
Cons: "1 hour delay leaving. I’m flight entertainment didn’t work. 10 minute arrival delay because the alley to the terminal was blocked."
Pros: "British airways 787-8 Dreamliner. New-ish plane. Nice crew. Food was good"
Cons: "Business class seats were cramped. No place to put a book af glances when going to sleep. Headphones are not noise canceling, thankfully I brought my own"
Cons: "Flight out to BCN was one of the worst in my life! Never had an agent (BA Denver) talk to you and then mid conversation say they closed 3 minutes ago (7 minutes in to trying to find a flight alternative for their cancelled flight...and I wasn’t being upset!)"
Pros: "Flight was delayed due to ice storm. AA personnel were calm and kept passengers informed of when we might expected to get the next flight out. They brought in sandwiches, chips and water, which was a thoughtful thing to do."
Pros: "Very comfy and much to entertain you with"
Cons: "When I checked in my luggage, the price did not include local taxes."
Cons: "Crew didn't walk around to offer wanter/drinks except during meal time and it would have been nice if they did."
Pros: "Arrived on time !"
Cons: "We arrived on time but this is the 9th Flight in A row into PHILADELPHIA that we can’t Find an open Gate. Then we just sit and wait 15 to 30 minutes! No other airport that we travel To has this problem!"
Pros: "The flight attendants were fantastic. They took great care of us the entire trip."
Cons: "Trying to figure out where to go in each airport for customs, integrations, and gate changes."
Cons: "I had a connecting flight in DFW to BOS. My plane left late from OKC, giving very little time to get to my connecting flight in DFW. The flight arrived in BOS and I got to the gate at 6:15pm; with a flight departure of 6:25pm. I felt the gate agent handled the situation very poorly. Instead of letting me, and another passenger with the same situation as mine, let us know why the gate was closed 10 minutes prior to departure was rude and brusque and said sorry, nothing could be done. A simple explanation of why we couldn't board would have gone a long way. She finally barked out for us to go to Customer Service to re-route us. Customer Service was very slow and the agents had attitudes. I did get on an AA flight the next morning, including comp vouchers for dinner and breakfast, but I missed an entire day of the conference I was attending in Boston."
Pros: "Boarding was a breeze and the seating in biz class on the 787s is great. Lots of entertainment choices also"
Cons: "I think the service lacks to some extent given biz class is the highest level of service offered on this London flight. Seems like American lacks in this area"
Cons: "The seats are so uncomfortable"
Cons: "served warm orange juice and did not have ice available on jax to Dallas flight. Ran out of coffee on return flight Dallas to OKC."
Cons: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"
Cons: "Not able to check luggage all the way through"
Pros: "Boarded on time, and was a quick flight."
Cons: "There were cabin pressure issues mid-flight that really hurt my head."
Pros: "Quick and fast. Slept through the landing and woke up to everyone gone and was in a rush to get out, but forgot my phone and passport, and I asked about it they went back there and looked for it for me and got it back. Over all good experience."
Cons: "Wish they offered water, but since it was short it made sense."
Pros: "Window seats very cramped. Shoulder literally resting on bulkhead. Otherwise crew, pilot, and service were good."
Cons: "Seat very close to side bulkhead.."
Cons: "PAID FOR SEAT WITH EXTRA LEG ROOM AND GOT NONE! DON'T PICK FIRST ROW"
Pros: "Got me to destination, I slept the whole way."
Cons: "Delayed for about 15 minutes on arrival, something about maintenance and the entry door."
Pros: "The free movies and plug in phone charger ..."
Cons: "No problems or worries from me"
Cons: "Inattentive flight attendants, overhead space was not well managed. Cash only"
Pros: "I liked how the flight was on time and how the flight was not overbooked. Over the past year I have had ad experiences with flying so much so that I thought the airlines did not value its patrons schedules and plans; it was all about getting our money. But American Airlines has restored my faith in the Airlines. Thanks!!!"
Cons: "I liked everything"
Cons: "Plane delayed, had to switch to new plane which was after two hours"
Pros: "Flight was on time and the ride was perfect."
Cons: "Everything was good on this flight."
Pros: "The onboard crew was amazing. No problems there. The flight was decent."
Cons: "Both ways I had delayed trips. On my way back my first flight was running late. So arriving at my connecting airport I literally had to RUN clear across be airport and the attendant tells me I was a "no show". So I would have to wait and go on a different flight. The plane was still there. It was 25 minutes before take off time. And she rerouted me onto a different aircraft in which I had to RUN to the other side of the airport again. Only to find out this flight was delayed for 45 minutes. In which adding on to me already delayed flight. I understand some things are out of everyone's control. But the lady made me feel like I was just looking around in shops instead of being where I needed. Never again."
Airlines flying from Oklahoma City have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Oklahoma City
Masks required on board, masks provided on flights from Oklahoma City
Social distancing seating
Middle seats unavailable to book on flights from Oklahoma City
Testing for antibodies, testing for symptoms for flights from Oklahoma City
Waiving of change fees. Search flexible flights from Oklahoma City