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North Holland to South Africa flight information

Flights arrive in South Africa
Flights depart from North Holland
Flight price R6 942
Airlines Turkish Airlines, Air France, KLM, Etihad Airways, SWISS, Ethiopian Air, Qatar Airways, Lufthansa, Kenya Airways, British Airways, Emirates, Austrian Airlines, Egypt Air, Alitalia

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Book cheap flights from North Holland to South Africa (return)

Airports
Origin
Amsterdam
R6 942
only
R6 942
Destination
Cape Town
R8 469
only
R8 469
Johannesburg
R6 942
only
R6 942
Sat, Jan 25
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
16h 05m
Sun, Feb 9
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
19h 20m
R6 942
Trip: 16 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 22 434 reviews
Overall
8,0
Boarding
7,9
Comfort
7,8
Crew
8,3
Entertainment
8,1
Food
8,0
ORD
IST
Excellent 10,0

Pros: Everything.

Cons: Nothing.

DLM
SAW
Mediocre 3,6

Cons: Seat legroom

SAW
DNZ
Excellent 10,0

Pros: The service is amazing .. the crew took care of us well.

Cons: Not much .. its a comfortable short flight.

IST
ORD
Excellent 10,0

Pros: Everything was great one of the best airlines I've flown on

Cons: Nothing

SAW
TLV
Mediocre 3,0

Cons: I had no vegetarian dinner

Wed, Nov 13
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
23h 55m
Tue, Nov 19
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
11h 20m
R7 995
Trip: 7 days
7,7Good Show reviews
Overall 7,7 Good
Based on 3 962 reviews
Overall
7,7
Boarding
7,7
Comfort
7,3
Crew
8,2
Entertainment
6,9
Food
7,2
IAD
CDG
Mediocre 2,0

Cons: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700

CDG
TLV
Okay 4,0

Pros: Nothing

Cons: Everything

CDG
YUL
Excellent 10,0

Pros: Amasing crew

NCE
CDG
Good 6,0

Pros: Seats are comfortable on Business Class. Service is good

Cons: Constant delays specially from CDG! Poor cabin service specially on this flight.

ORD
CDG
Mediocre 3,3

Pros: Entertainment system

Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Wed, Nov 13
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
17h 40m
Mon, Nov 18
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
14h 40m
R8 247
Trip: 6 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 9 reviews
Overall
8,0
Boarding
8,0
Comfort
7,7
Crew
8,5
Entertainment
7,2
Food
7,5
AMS
TXL
Excellent 10,0

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

AMS
HAM
Good 7,0

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

AMS
MAN
Excellent 8,0

Pros: The crew was informative

Cons: Inflight sandwiches

FCO
AMS
Excellent 10,0

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

KIX
AMS
Good 7,0

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Fri, Jan 31
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
19h 20m
Fri, Mar 6
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
19h 10m
R8 291
Trip: 36 days
7,4Good Show reviews
Overall 7,4 Good
Based on 6 492 reviews
Overall
7,4
Boarding
7,5
Comfort
7,3
Crew
7,7
Entertainment
7,4
Food
7,0
AUH
CDG
Excellent 10,0

Pros: Good seating space, good service

DUB
AUH
Good 6,0

Pros: is nice flay

Cons: they are ok

AUH
ORD
Good 6,6

Cons: - The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool.

LHR
AUH
Excellent 9,6

Cons: Off boarding in Abu Dhabi

DMM
AUH
Okay 5,0

Cons: More comfortable seats.

Mon, Dec 2
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
13h 15m
Thu, Dec 5
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
13h 50m
R8 366
Trip: 4 days
8,2Excellent Show reviews
Overall 8,2 Excellent
Based on 8 768 reviews
Overall
8,2
Boarding
8,2
Comfort
7,9
Crew
8,7
Entertainment
7,8
Food
8,0
ZRH
SFO
Okay 5,0

Pros: crew was friendly

Cons: seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!

NCE
ZRH
Excellent 8,0

Pros: The service and food were good.

Cons: As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.

DME
ZRH
Mediocre 2,0

Pros: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Cons: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

HAM
ZRH
Good 6,0

Pros: Great helpful flight crew

Cons: Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight

SFO
ZRH
Good 6,0

Cons: The sitting was so very small, I never traveled so crumpled.

Tue, Apr 14
AMS
Amsterdam Schiphol
CPT
Cape Town Intl
20h 00m
Mon, May 4
CPT
Cape Town Intl
AMS
Amsterdam Schiphol
18h 35m
R8 469
Trip: 21 days
7,2Good Show reviews
Overall 7,2 Good
Based on 2 202 reviews
Boarding
7,0
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
ADD
JNB
Okay 5,3

Pros: seat not comfortable

Cons: more drinks along the way

TLV
ADD
Good 7,3

Pros: Large space

Cons: Bording

ADD
VIE
Okay 5,3

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

ORD
ADD
Good 6,3

Pros: crew good. seat base was not soft nor comfortable.

Cons: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

IAD
ADD
Good 6,3

Pros: Great crew!

Thu, May 7
AMS
Amsterdam Schiphol
CPT
Cape Town Intl
24h 55m
Sun, May 17
CPT
Cape Town Intl
AMS
Amsterdam Schiphol
25h 05m
R8 929
Trip: 11 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 10 338 reviews
Overall
8,3
Boarding
8,3
Comfort
8,2
Crew
8,6
Entertainment
8,3
Food
8,0
DOH
DPS
Excellent 10,0

Pros: Easy and efficient boarding process, great Tv episodes selection

Cons: Staff was slow to remove plates after eating

DOH
DAC
Mediocre 2,0

Pros: Nothing to like on that flight.

Cons: Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route.

BKK
DOH
Excellent 10,0

Pros: Business class is the best

JFK
DOH
Good 7,6

Pros: The customer service was amazing. Air hostesses were very courteous, friendly and helpful.

Cons: Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system.

BOM
DOH
Excellent 10,0

Cons: Qatar airport duplicTe security check

Thu, Feb 6
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
12h 50m
Thu, Mar 19
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
17h 40m
R8 944
Trip: 42 days
8,1Excellent Show reviews
Overall 8,1 Excellent
Based on 27 088 reviews
Overall
8,1
Boarding
8,1
Comfort
7,9
Crew
8,5
Entertainment
7,7
Food
7,6
PRG
MUC
Mediocre 2,0

Cons: We had a three hour departure delay in Munich

MUC
DEN
Excellent 8,0

Pros: Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.

Cons: Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery.

PHC
FRA
Good 7,3

Pros: Overall, I can’t complain. The take off and landing was peaceful

Cons: The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip

DUB
MUC
Excellent 9,0

Cons: The ife screen was extremely slow and unresponsive.

FRA
SJO
Excellent 8,0

Cons: Mejorar las oferta de películas abordo

Thu, Jan 2
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
31h 10m
Thu, Jan 16
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
13h 45m
R9 166
Trip: 15 days
7,2Good Show reviews
Overall 7,2 Good
Based on 1 178 reviews
Overall
7,2
Boarding
7,1
Comfort
7,2
Crew
7,5
Entertainment
6,6
Food
6,7
NBO
SEZ
Mediocre 3,3

Pros: Nothing

Cons: Didn’t like anything

JFK
NBO
Mediocre 2,0

Cons: The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again.

NBO
EBB
Okay 4,0

Pros: The pilot on the airlines updated us that we were running 15 minutes late and would try to make up some time in the air. He also apologized on behalf of the crew for our delay and communicated that it was because the aircraft arrived late from the previous flight. I appreciated that clarification.

Cons: Our flight was delayed by 3:15 hours, and our gate wasn't listed on the monitors. Our gate location changed twice, and the only way I found out was by asking the "Kenya Airways Guest Services desk" twice. The overhead announcement of the gate change happened 15 minutes after the boarding time listed

VFA
CPT
Good 7,2

Pros: Easy going flight with friendly and hospitable crew

Cons: Plane was quite dirty inside and out

NBO
MBA
Okay 5,6

Pros: Just okay

Cons: Flight delays

Thu, Nov 14
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
18h 35m
Wed, Nov 27
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
18h 05m
R9 433
Trip: 14 days
7,4Good Show reviews
Overall 7,4 Good
Based on 22 225 reviews
Overall
7,4
Boarding
7,6
Comfort
7,2
Crew
8,0
Entertainment
7,0
Food
6,8
JNB
LHR
Okay 5,6

Cons: Hardly saw a steward in business class the whole flight. Must be part of BA’s cost saving initiatives, but means you don’t get food on time, offered drinks or even a menu

PHX
LHR
Good 6,6

Cons: At BA staff treats you inconsistent

LHR
GOT
Okay 5,0

Cons: Punctuality. I landed over 2 hours late

BHD
LHR
Okay 5,5

Cons: Missed our connection because of problem w jetway

LHR
ORD
Excellent 10,0

Cons: Great experience

Tue, Dec 10
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
17h 35m
Tue, Jan 7
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
19h 25m
R9 893
Trip: 29 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 14 755 reviews
Overall
8,3
Boarding
8,3
Comfort
8,2
Crew
8,5
Entertainment
8,6
Food
8,1
CMN
DXB
Excellent 8,0

Pros: Amazing crew so friendly and helpful

Cons: Also the price was high

BKK
DXB
Excellent 10,0

Pros: Lay flat beds and vegetarian food

ATH
EWR
Excellent 10,0

Cons: Everything was great food and the plane great people

JNB
DXB
Excellent 8,0

Pros: Crew, interior, seats

Cons: Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed.

DXB
JFK
Excellent 10,0

Pros: everything from security check, boarding, crew, food was excellent, I have no complaints about my trip from Dubai to NewYork, I wish it was the same between Mumbai to Dubai..again Emirates need to train their staff @ Mumbai airport, It was one of my bad experience ever on any airlines or airport.

Cons: everything is great, no reason to complain.

Fri, Jan 31
AMS
Amsterdam Schiphol
CPT
Cape Town Intl
31h 40m
Thu, Mar 5
CPT
Cape Town Intl
AMS
Amsterdam Schiphol
33h 45m
R12 385
Trip: 35 days
8,1Excellent Show reviews
Overall 8,1 Excellent
Based on 4 647 reviews
Overall
8,1
Boarding
8,1
Comfort
7,9
Crew
8,4
Entertainment
7,3
Food
7,5
ORD
VIE
Okay 5,0

Cons: Landing

VIE
IAD
Excellent 10,0

Pros: Food was quite good, and they were great about continually offering beverages throughout the flight.

SZG
FRA
Excellent 10,0

Cons: an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates

SZG
FRA
Good 6,0

Pros: The crew

Cons: Boarding

VIE
MAN
Excellent 8,0

Pros: Very good

Cons: Hi am happy

Tue, Dec 10
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
16h 05m
Tue, Dec 17
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
19h 20m
R6 956
Trip: 8 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 22 434 reviews
Overall
8,0
Boarding
7,9
Comfort
7,8
Crew
8,3
Entertainment
8,1
Food
8,0
ADB
ESB
Okay 4,8

Cons: Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled.

IAH
IST
Okay 5,0

Pros: Seats were very uncomfortable

Cons: too expensive for flights

IST
IAD
Excellent 9,3

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.

IST
TLV
Excellent 10,0

Pros: comfortable seat, friendly staff

IST
LAX
Excellent 8,6

Pros: Comfort and food with good entertainment.

Cons: Crew could be trained for better service, most all were rude and annoyed that they were there.

Tue, Dec 10
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
15h 05m
Sun, Jan 5
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
26h 05m
R13 972
Trip: 27 days
7,6Good Show reviews
Overall 7,6 Good
Based on 1 864 reviews
Boarding
7,6
Comfort
7,5
Crew
7,9
Entertainment
6,8
Food
7,3
CAI
FCO
Excellent 10,0

Pros: Friendly and professional staff.

Cons: Better food options, being a vegetarian, nothing was available

CAI
JFK
Excellent 10,0

Cons: N/a

CAI
ATH
Excellent 9,0

Pros: Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good.

Cons: Not charger ports, or entertainment of any kind.

CAI
EBL
Excellent 9,3

Pros: The crew was amazing, QBE the sit was comfortable

CAI
JFK
Okay 4,0

Pros: The crew.

Cons: Terrible business class.

Thu, Nov 21
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
16h 05m
Tue, Dec 3
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
16h 25m
R6 986
Trip: 13 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 22 434 reviews
Overall
8,0
Boarding
7,9
Comfort
7,8
Crew
8,3
Entertainment
8,1
Food
8,0
TZX
RUH
Excellent 9,3

Pros: it is a nice program it's wonderful for flying out good price on for totally is excellent website

OTP
IST
Good 7,0

Cons: Free wifi

IST
IAD
Excellent 8,3

Cons: It was a very long flight and the leg room is too small especially for a very tall person.

IST
VKO
Excellent 9,0

Pros: Chem-in

SEA
YYZ
Mediocre 3,5

Cons: No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff.

Thu, Feb 27
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
19h 20m
Sat, Mar 28
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
19h 25m
R8 291
Trip: 30 days
7,4Good Show reviews
Overall 7,4 Good
Based on 6 492 reviews
Overall
7,4
Boarding
7,5
Comfort
7,3
Crew
7,7
Entertainment
7,4
Food
7,0
AMD
AUH
Mediocre 2,0

Pros: it would be a lie to say i liked anything

Cons: everything by alot

DUB
AUH
Good 6,0

Pros: is nice flay

Cons: they are ok

AUH
CDG
Excellent 10,0

Pros: Good seating space, good service

BRU
AUH
Good 7,3

Pros: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Cons: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

FRA
AUH
Okay 5,3

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Wed, Dec 18
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
36h 45m
Wed, Jan 8
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
17h 15m
R16 672
Trip: 22 days
7,2Good Show reviews
Overall 7,2 Good
Based on 1 536 reviews
Overall
7,2
Boarding
7,3
Comfort
7,0
Crew
7,6
Entertainment
6,0
Food
6,4
FCO
TLV
Excellent 9,2

Pros: The site was convenient and comfetable

Cons: Food

BCN
FCO
Okay 4,6

Pros: Crews are nice n snacks are okay.

Cons: Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!

LAX
FCO
Good 7,6

Pros: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

FCO
JFK
Excellent 8,6

Cons: The A330 really needs a makeover... Other airlines offer a better service in Business class

FCO
BEY
Okay 4,3

Cons: they must work on quality and price

Fri, Mar 6
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
13h 15m
Sun, Mar 22
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
13h 50m
R8 380
Trip: 16 days
8,2Excellent Show reviews
Overall 8,2 Excellent
Based on 8 768 reviews
Overall
8,2
Boarding
8,2
Comfort
7,9
Crew
8,7
Entertainment
7,8
Food
8,0
MIA
ZRH
Excellent 8,6

Pros: The airline is top notch and treated you great like it should be.

Cons: The sears where a little tight but not bad and the movie options were ok not great.

MIA
ZRH
Excellent 9,3

Pros: I like the atmosphere of the Swiss airline company, checking in, flights was excellent

DME
ZRH
Mediocre 2,0

Pros: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Cons: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

NCE
ZRH
Excellent 8,0

Pros: The service and food were good.

Cons: As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.

ZRH
BCN
Excellent 10,0

Pros: About as good as they come.

Cons: Nothing.

Sat, Jan 18
AMS
Amsterdam Schiphol
JNB
Johannesburg OR Tambo
16h 05m
Mon, Feb 3
JNB
Johannesburg OR Tambo
AMS
Amsterdam Schiphol
16h 25m
R7 001
Trip: 17 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 22 434 reviews
Overall
8,0
Boarding
7,9
Comfort
7,8
Crew
8,3
Entertainment
8,1
Food
8,0
VCE
IST
Excellent 8,6

Pros: Crew was professional, food was good.

Cons: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

IST
IAD
Excellent 8,3

Cons: It was a very long flight and the leg room is too small especially for a very tall person.

IST
ORD
Excellent 8,6

Pros: Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight.

Cons: Prices have gone up

SAW
KWI
Excellent 10,0

Pros: On time and comfortable flight

Cons: No suggestions

ORD
IST
Excellent 10,0

Pros: Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!

Tue, Mar 3
AMS
Amsterdam Schiphol
CPT
Cape Town Intl
19h 00m
Tue, Mar 24
CPT
Cape Town Intl
AMS
Amsterdam Schiphol
19h 25m
R8 558
Trip: 21 days
7,2Good Show reviews
Overall 7,2 Good
Based on 2 202 reviews
Boarding
7,0
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
ADD
LHR
Good 7,6

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

LHR
ADD
Okay 5,6

Cons: Poorly organised meal service

LUN
ADD
Okay 4,0

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

DEL
ADD
Mediocre 2,0

Cons: The flight was delayed for hours in Delhi with no notice, making us spent the night at the airport. The flight was supposed to get to Abidjan around noon, but because of the delay, we missed the connection and the next available flight was the next day which would mean I missed my next flight and a work conference. In Delhi, the Ethiopian Airlines people assured me that it could be worked out in Addis, and that they could change my final destination to get me where I needed to go. However, in Addis, the employees were rude and did not even read the email that the Delhi people sent them. They would not do anything except send me to Abidjan the following day, which was useless since I already had to be in the US by then. The level of service is incredibly poor and disorganized, with many people having to wait for hours to even talk to someone and no information about what needs to be done. In the end, i had to purchase a new ticket to get to my destination. Had I known this was the case in Delhi, and that i would have to purchase a new ticket, I would have done so in Delhi rather than waiting all night and going to Addis. I fly very often and this is both the worse experience and service I’ve ever experienced on a flight, and they weren’t even able to get me to my destination.

ORD
ADD
Okay 4,0

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

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