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Pros: Crew is very attentive and working hard during trying times.

Cons: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Pros: We were able to leave the country quickly.

Cons: It was freezing on the plane.

Cons: We were flying from JFK to heathrow to Tel Aviv. Israel declared that they we’re going to mandate all persons coming in for 14 days. British Airways did not cancel our flight and would not give us a refund. They would only rebook our flight to several weeks later. We booked our flight months ago because the specific time we booked was convenient for us. Our new flight is not convenient for us and we don’t want to go to a country that we will have to be quarantined in. We were very disappointed.

Pros: Plane was clean

Cons: Food could be better!

Pros: The crew were friendly enough and willing to serve.

Cons: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Pros: The crew was amazing

Cons: The WiFi

Pros: Space, seats, movies.

Cons: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Pros: Vegetarian option of the food. Constant hydration

Cons: WiFi

Pros: sidefini landig, merci.

Pros: Crew was very courteous and attentive

Cons: More fruits and green (non-starchy) vegetables

Cons: Staff was very friendly, courteous and helpful.

Pros: N/A

Cons: Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up

Pros: amazing and great customer service

Pros: Inflight services

Cons: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Pros: inflight staff are good but on the ground staff at airport need a great deal of improvement

Cons: Delayed arrival at Bangalore by more than 1 hour.

Pros: Crew was very courteous and attentive

Cons: More fruits and green (non-starchy) vegetables

Pros: Crew was very helpful

Cons: More entertainment

Pros: Wonderful on board service from the crew

Cons: Food and entertainment cud be better

Pros: Felt safe withe the cleanest of the plane

Cons: Price

Pros: Definitely pick comfort plus on this flight if you can. You can walk around a lot more on this flight compared to other flights. Food was really good! Recommend the overnight flights....

Cons: More leg room would have been nice...

Cons: Zero PPE or social distancing by crew

Cons: There should not be a pay wall around the internet in today's day and age

Pros: Crewwere polite and competent. Seats felt a little cramped.

Cons: A refund. I could not fly due to coronavirus. I tried to cancel and they would not let me.

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Cons: Enternteiment and seats

Pros: Crew was very nice

Cons: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.

Pros: Easy boarding process

Cons: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Pros: Very polite and helpful crew. Nice selection of movies in-flight

Pros: The crew was amazing

Cons: The WiFi

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: Terrific hot breakfast in bus. class

Cons: Window did not darken like the others.

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: Crew was very nice

Cons: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.

Cons: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Pros: Crew was nice

Cons: The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you

Pros: The crew was amazing

Cons: The WiFi