Find cheap flights from Melbourne to South Africa

Find cheap flights from Melbourne to South Africa

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Top 5 airlines serving from Melbourne to South Africa

Scores according to KAYAK customer reviews

8,3
Qatar Airways
Overall score based on 11 102 reviews
8,3
Boarding
8,2
Comfort
8,6
Crew
8,3
Entertainment
8,0
Food
Airline reviews

Pros: "Great crew! Excellent business class suite"

Pros: "Excellent crew and great food."

Pros: "Crew was terrific. Great service. New aircraft are comfortable too."
Cons: "Food. Meals are of poor quality. Bland in taste and rubbery texture."

Pros: "Amazing staff, clean plane, good food, comfortable seats in business"
Cons: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."

Pros: "Perfect"
Cons: "Perfect"

Cons: "They do not understand the word priority at Doha airport. Business class passengers boarded last."

Pros: "N/A"
Cons: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."

Pros: "Food and leg room"
Cons: "All was fine"

Cons: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."

Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"

Pros: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Cons: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."

Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."

Pros: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Cons: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."

Pros: "The crew were very friendly and helpful."
Cons: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."

Pros: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Cons: "We did leave a little late but it was out of the control of the pilots and flights attendants."

Pros: "There was adequate seat room. The device was good."
Cons: "There was nothing I didn’t like."

Pros: "Staff was great"

Pros: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Cons: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."

Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Cons: "The changed the time of flight had to wait airport for 5 hrs"

Pros: "Friendly staff"
Cons: "The food was very poor"

Cons: "Seat to LA was broken"

Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Pros: "Plane, crew, boarding"
Cons: "Coach class is not for long haul flights"

Cons: "Seats are way uncomfortable and small"

Pros: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Cons: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."

Cons: "Same as above"

Pros: "Wonderful airline! Very nice and friendly staff. I will fly with them again."

Pros: "The friendliness of the staff from check in to arrival!"

Pros: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Cons: "The sandwiches are a little dry and movie selection a little limited."

Pros: "Unfortunately..."
Cons: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."

Pros: "Great selection of movies and tv shows"
Cons: "Entertainment screen is too dim even on highest brightness setting"

Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."

Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pros: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Cons: "I did not have wifi available from Doha-Johannesburg"

Pros: "Great on board bar"

Cons: "Thank you"

Pros: "The food was the best airline food out there. Also, the regular economy seats recline more than other airlines."
Cons: "The boarding process was chaotic. There was. O system to the boarding and it made for a lot of pushing to get in line."

Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Cons: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."

Pros: "Great crews, excellent airplanes, wonderful in transit experince."
Cons: "In flight coach meals were average."

Pros: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Cons: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."

Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."

Pros: "Good, comfortable and smooth flight. Food was better than expected."
Cons: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"

Pros: "Boeing 787 with comfortable seats and large dimmable windows; handed out menus and two meals served; nice crew."
Cons: "The 787 entertainment system seems buggier than that on the A380—possibly an older system?"

Pros: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."

Pros: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Cons: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."

Pros: "Food came out 1 am melb time ,2 hours after departure ."

Pros: "The service from the crew was amazing"
Cons: "The food was not bad compared to some air lines"

Pros: "Friendly crew"
Cons: "It was okay"

Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."

Pros: "Everything was outstanding"
Cons: "Nothinng really"

Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"

Pros: "Smooth flight"
Cons: "I wished I was in business class..."

Pros: "Great service and attitudes by staff."

Pros: "Direct flight"
Cons: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."

Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."

Pros: "I love everything about Emirates."
Cons: "N/A"

Pros: "Nice flight sttendents"
Cons: "Seats too small"

Pros: "Loved the spaciuos seats and great leg room. Food superb!"
Cons: "Annoying passenfer who peobably drank too much"

Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"

Pros: "The journey ending"
Cons: "The length of travel!"

Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"

Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Pros: "Travelled Business Class - a great experience."
Cons: "Slow to board."

Pros: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Cons: "The delay in boarding! It’s hard work when traveling with a toddler."

Pros: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Cons: "all good."

Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"

Pros: "I forgot my laptop in the flight and called almost inertial but could not find it yet."

Pros: "Price, comfort, ice, food and drinks"
Cons: "I just don’t like discomfort of others moving their seat back."

Pros: "Very comfortable flight in A380"
Cons: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."

Pros: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Cons: "None"

Pros: "The food was good and the service was great. I also had a great seat in the front row."
Cons: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Pros: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."

Pros: "Fast"
Cons: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."

Pros: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."

Pros: "So roomy on the a380 Vegetarian food great"

Pros: "Everything"
Cons: "Nothing"

Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Cons: "Fanatics"

Pros: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Cons: "Nothing"

Cons: "Rude and racist cabin crew!"

Pros: "Attentive service, had a special treat for me as it was my birthday."

Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"

Pros: "Friendly staff awesome planes wonderful experince"
Cons: "Service was a bit slow. Drinks and food took quite sometime to arrive."

Pros: "Very comfortable flight. Had a few hours sleep also. Very happy."

Pros: "It was a smooth flight"
Cons: "It was ok"

Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

Pros: "Excellent entertainment on a comfortable sized tv screen."
Cons: "More beverages would be nicer."

Pros: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Cons: "Boarding was a bit disorganized."

Pros: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
Cons: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."

Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."

Pros: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."

Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."

Pros: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Cons: "Nothing comes to mind."

Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."

Cons: "Slow cleanup after food service."

Pros: "Everything was great and the service was really good. The drinks were really nice with many options including a half bottle of red wine."
Cons: "My food took sometime to come back as they ran out of lamb. The clean up service took awhile and my used cups were still on the table. But overall I like the Emirates."

Cons: "I had thought all crew was on training. Service was poor"

"Great flight Will go again!"

Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Cons: "Very nice crew and great food"

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Pros: "Everything works and quick to get to destination."

Cons: "Not being 1 hour late"

Pros: "Very professional"
Cons: "Lost luggage"

Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."

Pros: "The crew"
Cons: "Seat comfort"

Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"

Pros: "KLM staff is great"

Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "The service"
Cons: "The seats"

Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "kLM staff was great."

Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Pros: "The attendants took great care of us. Super smooth flight."

Pros: "Good Experience"
Cons: "Nothing much"

Pros: "Booked extra room seat which gave me good room for seating"

Pros: "Pleasant flight"

Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Cons: "Tiny old cramped plane."

Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Pros: "The supplied pack of toothpaste/toothbrush"

Cons: "suitcase didn't turn up, although connection was quite tight"

Cons: "OLD OLD plane with hard seats and tiny screens"

Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Pros: "Nothing"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Pros: "Excellent service and comfortable flight"
Cons: "Flight delay roughly an hour"

Pros: "Nothing"
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Pros: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Pros: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Cons: "They didn't give any napkins out with the food which was weird."

Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Pros: "everything"
Cons: "nothing"

Cons: "Exiting passengers from the rear exposed the entire flight as people had to walk past those seated from the back to front. Great social distancing and we'll done British Airways"

Pros: "The crew was exceptional, the service was great and the entertainment options were abundant. Great flight!"

Pros: "No and no."
Cons: "Very crowded in.club class. Way lower standard for business class as compared to the other airlines."

Pros: "Crew was friendly and everything was perfectly on time!"

Cons: "4 hs delay"

Pros: "The flight was on time and landed early"
Cons: "The bags could have come out earlier and the food could be better"

Cons: "I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her."

Pros: "Leg room fantastic"

Pros: "The crew were very attentive and there was a large variety of in-flight entertainment."
Cons: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."

Cons: "Direct flights to and from South Africa to USA not via Middle East"

Cons: "Very narrow seats"

Pros: "The crew, the food and the smooth journey."

Cons: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"

Pros: "That the flight was on time."
Cons: "not applicable."

Cons: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"

Pros: "Quick boarding."
Cons: "Nothing. Pretty good for a short trip."

Cons: "Better business class seats"

Cons: "Delayed, twice!"

Pros: "New Years flight... very special. Great staff and grear entertainment on board"
Cons: "The flight data was not showing... could have been interesting especially on a New Years flight"

Pros: "This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages."
Cons: "The beverages thing above."

Cons: "Don’t like the business class seating configuration. The entertainment system played up and only worked in half the cabin. They tried to fix it without success"

Pros: "The A380 is roomy with large overhead bins. Its quiet and smooth. Flight was on time!!"
Cons: "It was impossible to select a seat in advance. I could not even get to seat selection at online checkin. It was very frustrating. When I went to BA in London and Los Angeles they said it was responsibility of AA and when I went to AA in London & Los Angeles they referred me back to BA. Why can I not choose seats like on other airlines????"

Pros: "BA in South Africa run a clean efficient airline. Planes are new crew well trained and food is good."
Cons: "Preseating totally random no matter your status. Booked state of my choice well in advance and was presented at the back of the plane on check-in"

Pros: "I liked that we landed 30 minutes in advance for both flights to and back, compared to the other parallel flight via SAA which was delayed 2 hours when we arrived back."
Cons: "I didn't like the cheese roll I asked for as the whole roll and cheese was literally stuck to the bottom and parts of the bottom of the roll were mushy. The staff were professional but lacked personality and seemed a little hollow."

Pros: "Food was better than I thought it was going to be (not that I have enormous expectations for airline food, but it was quite good)."
Cons: "Economy class is cramped, and it was a packed flight. Obviously, this is not a BA-only issue. It may have been me in my dehydrated state, but the cabin was also quite a bit warm."

Pros: "I liked the seats that I got. Staff were friendly and it was a comfortable flight overall."
Cons: "There wasn't enough drinks (water etc) coming around after meals."

Pros: "Food was tasty"
Cons: "Was delayed"

Cons: "No free food nor drinks"

Pros: "Quick and efficient boarding."
Cons: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."

Pros: "BA moved me on to the Kulula flight without any fuss and gave me a meal voucher."
Cons: "I got to the airport to find that my 19:15 flight had been delayed to 22:15. I hadn't received any notification from BA and still do not know the reason for the delay. The only other option available was for BA to put us on the 20:20 Kulula flight to Lanseria and then shuttle us from Lanseria to OR Tambo. It really is not pleasant to get back home so late on a week night and not even be given any warning or any reason for the huge delay."

Pros: "Crew were excellent. Very friendly and helpful."
Cons: "Boxes under the seat in front took up legroom (but it did ensure good entertainment options). Could have offered some more drinks."

Pros: "The staff was great, friendly, helpful and professional."
Cons: "I thought the food lacked imagination, was skimpy and too hot. I burned my mouth several times. I really do not like having to pay for a booked seat. I have special needs at my age and so booking early is how I typically make sure I can access the bathrooms easily without climbing over sleeping passengers. I picked flight for the price, but in the end I should have stuck with Delta, KLM and Air France and got the extra miles as with seat bookings and only one bag allowance, what I ended up paying did not make it worth it. Oh well, live and learn. Seats were tight, anyone bigger than me would have really struggled."

Pros: "Friendly and helpful crew"
Cons: "My wife and I having to sit in separate seats when there were seats available next to each other. Being charged excess baggage when one suitcase was weigh under weight"

Pros: "All the normal stuff of flying domestic."
Cons: "The way that my brand new suitcase was damaged on the flight and BA just said that handles are excluded from bag damage. Thus, they can do what ever they want with your bag's handles, manhandle it and not take any responsibility. My suitcase was clearly damaged by the way it was handled since i booked it in till i received it again and they just said sorry...there is nothing we can do for you!!! Now that is is poor customer service."

Pros: "I have physical limitations and required assistance stowing overhead luggage and help getting out of seat. Crew were terrific. Wheelchair assistance also great. Travels on my own."

Pros: "Short flight; no problems."

Pros: "The price of the flight offers is what made me purchase through kayak, but the disconnect with the airline and booking agency left me stranded and ultimately required me to buy a flight directly that will take me almost half a year to pay off not to mention the inconvenience of switching airports and sleeping on a bench for 4hrs."
Cons: "When I missed my flight, the airline would not offer assistance because I booked through an online vendor (webjet through kayak) and when I called webjet they failed to help me rebook, made me buy a new flight, then when I called looking for the flight information, they managed to cancel the flight and then claimed I had requested this when I had done no such thing. On top of this they only offer next calendar day booking so even though they are fully responsible for botching up the second flight I booked. I have talked to 10 individuals from different agencies. Everyone passes blame and responsibility off on someone else. On top of everything else, noone but the American Airlines representatives showed any empathy or concern for my being stranded for the night. Based on this experience, I will do everything in my power to dissuade people from using Kayak, webjet, amadeus and British Airways."

Pros: "Made up for time due to a big tail wind"
Cons: "Took off late and had to wait 45 minutes for luggage"

Pros: "Flight was on time,actually ahead of time."
Cons: "Aircon was not efficient. Very hot in the plane."

Pros: "The space on the A380 is nice, comfortable seats, and the crew was very considerate"
Cons: "No between meals drinks (like water, etc.) or snacks left out on this 11 hour flight. The seats are still a bit close together... for the comfort of a long legged man behind me, I was not really able to recline my chair at all."

Pros: "flight attendants were pleasant"
Cons: "Fare didn't include one piece of luggage - which I thought it did. And I was in the back row. Not my favorite. Had I known that was the case- I could have flown a discount carrier for a cheaper fare."

Pros: "Aside from the typically narrow seats, the service included all the hallmarks of higher-tier service, such as hot towels, cloth napkins, a good meal, and so on. The crew was attentive, as well."

Pros: "Timely."
Cons: "The airplane was really old. The screens wouldn't start for a really long time. Very, very few options for movies and the screen and sound had terrible quality. Food was not really good."

Pros: "Staff was extremely friendly"
Cons: "Seats were too close and comfort was hard for the long flights. I wish premium economy was better explained to one world partners prior to booking so there would be access to better seats."

Cons: "$100 just to choose a seat ? $100 for a 2nd bag? A Kellogg's bar for breakfast? Shame on them."

Pros: "Strong tailwind brought us in 30mins ahead of schedule."
Cons: "Nothing. Was a smooth and friendly flight. Cabin crew were courteous and efficient."

Cons: "Took forever to serve cold drinks and food. Said we were going to have a short flight due to tail wind so they would not serve hot drinks. Mean while we landed at the expected time of arrival."

Pros: "Great food. Ground staff were very accommodating."
Cons: "Flight crew attitude. Cramped seating."

Pros: "Good information from the cockpit."
Cons: "The boarding procedure as chaotic...comparable to Calcutta 30 years ago.i suggest that you follow boarding procedures used by some US carries like Jet Blue or Southwest....after they"specials"have boarded then start loading by rows starting from the back of the plane. The seats are both uncomfortable and too close to the seat in front. NOT a happy passenger !!"

Pros: "Everything was good after we finally left."
Cons: "Due to mechanical issues, flight was canceled. Missed a day of our honeymoon as a result. Compensation offered as a result was unsatisfactory."

Pros: "Yes"
Cons: "Vegetarian Food need to be Improved...."

Pros: "The staff was really nice when I asked for the green tea they make sure you get it"

Cons: "There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow."

Cons: "My entertainment system was not working, so was my seatmate's."

Pros: "Seats were comfortable"
Cons: "The crew was not friendly, and the food selection is limited"

Cons: "Did not departure on time"

Cons: "It will be nice if there’s choice for vegetarian meal"

Pros: "Price were amongst the cheapest"
Cons: "Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted."

Cons: "Feel airline maintenance is slipping second flight in a week where they have tv trouble"

Pros: "On time"
Cons: "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"

Pros: "Everything was really good"
Cons: "But the flight left and arrived 30 minn late!"

Cons: "The food"

Pros: "Friendly check in staff, thingking with the customer for aeat options."
Cons: "A very long queue, while only 2 counters were open."

Pros: "Nothing"
Cons: "Flight delayed, no head phones supplied and the food was burnt."

Pros: "On-time departure and on-time arrival."
Cons: "Perfect flight"

Cons: "For 50 min flight we waited 45 mins in taxi"

Pros: "Retested additional blankets and got them."
Cons: "The crew was in a hurry to provide drinks and remove trays; ttrays were no hot drinks provided; overall, the crew seemed cold and not approachable."

Pros: "Peanut."
Cons: "Concentrated orange juice? Seriously? Dated flight, seats, interior."

Pros: "Rapid boarding"
Cons: "Food was not very nice"

Pros: "Service, free drinks, decent entertainment selection, and the food was actually a little better than edible, the best airline food Ive ever had (I haven't flown many long haul flights)"
Cons: "People don't stop growing at 5'8. There are people taller than that, in fact quite a lot of people are taller than that. So much in this world is made without this consideration in mind. I'm 6'1, I shouldn't have to pay hundreds more just so I have enough legroom. And I don't mean enough to swing my legs about as much as I want, just enough to be comfortable. This isn't essential on short flights, but just seems cruel to taller people on long flights."

Cons: "The Business class seats are very uncomfortable. There's just no leg room space when the seats are flat and its very suffocating."

Pros: "The flights were on time :)."

Pros: "Staff!!!"
Cons: "Bathroom line"

Pros: "Peanuts"
Cons: "Nothing"

Pros: "Almost everything"
Cons: "Nothing i can think of"

Pros: "-"
Cons: "Incompetent handling of engine error by both ground and air crew"

Pros: "Food and hospitality"

Pros: "Malaysian airlines airport crew at least tried to get us back to Singapore."
Cons: "Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row."

Cons: "Our flight was delayed over 3 hours resulting in us missing our connecting flight from Kuala Lumpur to China and then Los Angeles . Malaysia airlines did not apologize or help us with rebooking our flights or offering hotel accommodation. They just left a family of five with no flight, stuck in Malaysia with no options of getting home. . Flight crew had very hard bumpy landing on both legs of flight and maybe they need to go review landing protocol so that we don't have to have a hard rough landing"

Pros: "Good entertainment"
Cons: "Check in- only 2 desks open."

Pros: "Seats and entertainment"
Cons: "Bad landing,"

Pros: "Everything"
Cons: "Nothing"

Pros: "Latest informtion about the weither"
Cons: "Flight Costume"

Pros: "Boarding was easy with less passengers."
Cons: "The magazine in my seat pocket was dirty. The seat cushion seemed not clean. There was a greasy spot not cleaned."

Pros: "MH389 on 10-Jun'17, cabin crew member (王怡芳), has been very attentive, provide excellent service."
Cons: "Pudong airport ground stuff requested for Singapore identity card; soft copy was presented, both identity and re-entry permit issued by Singapore government. They were not clear, hesitate, call around. By the time they found out what is required, we already spent close to 90 minutes. If it is not due to flight delay, we left with very little time to clear the immigration, security screening and locate where the gate is."

Pros: "The cabin crew was welcoming. The flight itself was smooth and on time."
Cons: "The smell of the toilets were really bad. Urine on the floor. I know I purchased economy class tickets but I expect the toilet facility to be better maintained."

Pros: "Efficient check in"
Cons: "Nothing"

Cons: "No alcohol"

Pros: "I liked the crew, very polite and helpful."
Cons: "There then was a delay of 3 hours in Kuala Lumpur, which made the already long trip very endless."

Pros: "Nothing"
Cons: "Two hour in late and still waiting for boarding. Awful experience..."

Cons: "I never got to take the flight. Tried to cancel multiple times with VAYAMA prior to 31 March, but they never responded."

Pros: "Food so-so. Cabin crew friendly and helpful. IFE was easy to use but film choices were quite limited."
Cons: "Lousy configuration in business class requiring you to clamber over other sleeping passengers to get to the loo. A380 really showing its age. Toilets not well-maintained, toilet rolls not replaced."

Pros: "Much better than Air Asia of course."
Cons: "I dont know about the weather condition but I did feel a rough landing. I do feel the standard of the cabin crew deteriorating. Unlike few years back."

Pros: "I love flying with MAS"
Cons: "I don't like Tax Refund Customs Verification"

Pros: "Direct Flight"
Cons: "Food was absolutely disgusting. The mash potato and chicken was completely melt into liquid. The air con continually leaking throughout the journey."

Pros: "Flights seat is comfortable"
Cons: "Delay and boarding at very last minute."

Pros: "All thing"
Cons: "nothing"

Pros: "Nothing's eat was hard and could not adjust only the back and was uncomfortable"
Cons: "Seat and no entertainment boring flight Crew did not really check on all passengers turning off their cell phone"

Cons: "The airline lost our backpack raincover and did nothing to help find place a claim"

Cons: "Flight purchase did not go through and found out too late to try and rebook it again. Tried calling booking company to sort it out and was on hold for 40 minutes which caused me to miss my flight."

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COVID-19 information

Safety measures for airlines flying from Melbourne to South Africa

Airlines flying from Melbourne have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Melbourne

Mandatory masks

Masks required on board, masks provided on flights from Melbourne

Social distancing seating

Middle seats unavailable to book on flights from Melbourne

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Melbourne

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