Daily cleaning, installation of cabin HEPA filters on flights from Lexington
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to South Africa.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to South Africa is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to South Africa with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to South Africa up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Cons: "Seats were a little close, especially for a long flight, with meals."
Pros: "On time departure and arrival. Hard working crew members."
Cons: "No slippers for long flights."
Pros: "The crew was very friendly and helpful"
Cons: "Longer wifi time and faster connection"
Cons: "maybe they can offer more snacks on the plain"
Pros: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Cons: "No complains. Qatar has always been my preferred airline."
Cons: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"
Cons: "Entertainment on the Boeing 777 suffered from access problems"
Cons: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Pros: "Service and entertainment."
Pros: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Pros: "The food and flight staff were good"
Pros: "Staff was great"
Pros: "Faultless as per usual QA flights"
Pros: "The crew were nice and cautious"
Pros: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."
Pros: "The flight crew are all amazing and provide excellent customer service."
Cons: "No complaints."
Pros: "the attention in general for me was excellent."
Cons: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"
Cons: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"
Pros: "The entertainment console is dismal"
Cons: "Comfort of seat size has shrunk!!! Good grief."
Pros: "Gate crew was great"
Cons: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Pros: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Cons: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"
Pros: "Being able to sleep."
Cons: "Food was not good. Rice was not fully cooked."
Pros: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Cons: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."
Pros: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Cons: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."
Pros: "Comfort of the seat/bed"
Pros: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Cons: "No leg room, can't stretch your legs properly so my bad knee was in pain"
Pros: "The movie selection was good."
Cons: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
Cons: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."
Pros: "Enjoyed the food and the service from the crew. Plane was new and relatively new and comfortable."
Cons: "The check in agents were not very polite or helpful. They did not offer much assistance and help for a first time customer on Qatar Airways. My bags were also not loaded onto the plane and had to arrive on a later flight"
Pros: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Pros: "attentive crew food was good"
Cons: "old entertainment options little space to move about"
Pros: "Crew are great and entertainment options are good."
Cons: "The seats are quite uncomfortable and small. Really struggled to get comfortable."
Cons: "Poor choice of inflight movies"
Pros: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Cons: "Lack of movies"
Pros: "It was excellent."
Cons: "It was excellent."
Pros: "The was very hospitalty"
Cons: "Every thing was amazing"
Cons: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"
Cons: "delayed flight"
Cons: "The boarding was not handled properly. There was a 40 mins delay, keeping in mind it was never mentioned on the screens. When seeking guidance from crew members about the flight's boarding different answers were given at different time. First it was no delay, just the plane getting closer to the gate, later followed by a 10 mins wait that later became over 30 mins. Once we finally made it on the flight, when requesting a beverage the only option given is water or orange juice and if you have any dietary restrictions (even when providing said information to the airline) you will remain without food on the shorter flights."
Pros: "It was a good flight. I'd give it 4 of 5 stars."
Cons: "Narrow seats and little legroom."
Pros: "Comfortable seats, clean plane and airport. Only reason for choosing Qatar airways was cheapest fare."
Cons: "Few crew members attitude and services are highly unprofessional. Everything at Doha airport is way more expansive than neighboring international airports. Food quantity and quality in flights is below average. Security at Doha airport are highly unprofessional and have no respect for passengers and their privacy."
Pros: "Flight was not crowded, room to stretch out. Food and service was good."
Cons: "Difficult boarding procedure."
Pros: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Pros: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Cons: "Nothing to report."
Pros: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Cons: "Seats too close. Person in front was in our lap almost."
"TsA was fast and efficient. Boarding was effortless, fast. Having a new and clean plane only amplified the experience"
"Check in in Cancun took at least 2 1/2hours standing in line at Delta."
Cons: "People wiping down their seats during the flight .... how silly"
Cons: "We read in the Delta onboard magazine about Delta’s commitment to women. Yet Delta coverups a rape by one male employee against a recent immigrant in a Delta vehicle. What say you?"
Pros: "Service was fast"
Cons: "Better seats"
Pros: "Not a lot"
Cons: "Customer service"
Pros: "short flight"
Cons: "noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :("
Pros: "Crew and service were outstanding"
Cons: "Good taste perhaps...?"
Pros: "Great seat easy flight. The food always seem to be the same. I wish they would change it up every once in a while. I've been on this flight 14 times this year and its always exactly the same.."
Cons: "The gate was under construction in Seattle, and it was impossible to hear the gate agents."
Cons: "Flight was delayed and we missed our connection. Wondering why all the shuttles were parked and unavailable when you knew there were connection s that were tight."
Pros: "Crew was great. Delta auto rebooking caused me to miss my next flight"
Cons: "Contacting me before rebooking would have saved me $400"
Cons: "There was a lot of turbulence and people screaming in fear, it always makes me feel better when the crew says something reassuring to make people less anxious."
Cons: "It was lovely. It was my flight from nyc to dc that was terrible."
Cons: "Seats are too small. I cant buckle seat belt."
Pros: "great crew"
Pros: "The crew was attentive."
Cons: "Games on the tv were okay. Tetris would be a nice addition."
Pros: "The food and drinks on this Delta flight was much better than when I flew with them years ago. I was pleasantly surprised. Good entertainment too. Saw two movies I missed in the theaters..."
Cons: "The legroom was decent, but I couldn't get comfortable. Pillow or no pillow, the headrest just felt wrong."
Pros: "Crew - Usual pleasant Dutch hospitality. Aircraft: Clean and nice Seats: Reasonable leg room , big Monitor easy operation. Meal: Outstanding personalized special meal requested. Served in each leg of my journey."
Pros: "Overall service was great."
Cons: "Flight was delayed 5 hours."
Pros: "The FA’s and pilot"
Cons: "I love the flight becayse it was smooth sailing and delta is always choice."
Pros: "Crew and entertainment options were great."
Cons: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."
Cons: "knees were jammed into the seat in front of me."
Cons: "Took 20 min on the run way before deplaning at the gate. Luggage took 15 minutes to come. No entertainment."
Pros: "Excellent gate personnel, spacious and clean plane"
Cons: "Some crew members were a bit curt"
Pros: "Delta....ticket counter...gate agents....flight attendants....pilots...amazing customer service with a smile! Very attentive and everyone thanked me ( and other passengers as well for flying with Delta."
Cons: "Nothing negative to say!"
Pros: "Beverage and snack service"
Cons: "Seats too narrow"
Cons: "Customer service was lack luster..."
Pros: "Everything went smoothly."
Cons: "All was good."
Cons: "Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option."
Cons: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."
Pros: "SLC ground gate crew was awesome."
Pros: "Service was fast and the inflight entertainment is free. Lots of movies to chose from, which is nice for the long flight."
Cons: "It was the most cramped I have ever felt in a plane and also the longest flight. Horrible combination. Some of the crew were snippy."
Pros: "Excellent job"
Pros: "Courtesy. Efficiency The flight attendant was extraordinary. Coates"
Cons: "The first plane was a little old. Neither reading light worked."
Pros: "In-flight entertainment"
Cons: "It was uncomfortably warm throughout the three hour flight."
Pros: "Typical flight, all went well. Special services picked me up at the plane."
Cons: "Having delayed flights"
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Cons: "Plane was hot but that seems common for these small planes during the summer."
Pros: "Overall the service was good. Boarding was very organized"
Cons: "There was a disturbance among 3 other passengers. A member of the crew was in the process of making arrangements to move my husband and myself to put some physical distance between these passengers. I issue is that at no time did he discuss this option with us. He was instituting the move when the male passenger stated he did not want to move"
Pros: "The Delta crew on the flight was wonderful - but the crew at ATL really shined. A huge amount of people for connections arrived at the same time and needed to get through customs and the staff were very calm and efficient in directing everyone and making sure the line moved."
Pros: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."
Cons: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."
Pros: "The staff communicated what was going on"
Cons: "Our plane had mechanical problems and never left. I thought they would bring another plane in for us, but they never did. After 8 hours of waiting, we decided to cancel our trip and go home."
Pros: "The attendants were friendly and helpful. The seats were comfortable and the entertainment was good."
Pros: "I liked the new plane! It seemed like there was just a bit more room. Compared to my flight going out with American, Delta is a much nicer experience."
Pros: "Ditto from above"
Cons: "Ditto from above"
Cons: "The 2+ hour delay"
Pros: "Wonderful staff, very helpful after our plane was diverted"
Pros: "It was a pretty comfortable flight, with lots of options for entertainment. The food they serve was fairly good and the whole crew was very helpful and kind."
Pros: "Crew was great, on time flight, clean plane."
Cons: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pros: "Impressive service... amazing crew, very friendly and professional"
Pros: "Everything works and quick to get to destination."
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Pros: "Lovely crew, very helpful"
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"
Cons: "No reading light in my seat..."
Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Pros: "Boarding agent extra effort to improve my seating!"
Cons: "Food amount less than expected."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Efficient boarding system, clearly signposted. Professional staff"
Cons: "wasn't able to take the flight since I missed it"
Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pros: "Great service"
Pros: "Flying with KLM is a pleasure"
Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Cons: "Flight was cancelled."
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Cons: "We did not get two of baggage at the destination."
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Cons: "Tiny old cramped plane."
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Pros: "quick and relaxed"
Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Pros: "Catering is ok"
Cons: "Seats comfort really old school"
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Pros: "Staff, service"
Pros: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Cons: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
Pros: "The crew was very attentive and willing to assist with everything."
Cons: "Really old plane with uncomfortable seats and really bad in flight options. The air conditioning was also broken so the entire flight felt hot and muggy, this is on a 12 hour flight!!"
Pros: "Smooth flight without event. On time landing. Efficient deplaning."
Cons: "Newer plane. Seats , entertainment, cabin crew."
Cons: "The temperature in the cabin was unbearably hot"
Pros: "Flight was on time."
Cons: "Not applicable."
Cons: "Only one round of drinks served?"
Cons: "Baggage delayed on arrival"
Pros: "On time, standard flight for BA no frills airline."
Cons: "Not the best organised inflight service,"
Pros: "Polite crew"
Cons: "The food, inflight entertainment. Our flight was delayed by over an hour."
Pros: "The people from British airways were incredibly helpful."
Cons: "British airways pushed the flight time which made the original connection flight from Heathrow impossible. They notified justfly the company who we used to book the flight and told them the reservation would be cancelled. Only justfly never did something about that. They did not notify us about any changes and when we arrived at the airport the lady at the counter told us we don't have a reservation even though justfly happily took our money. If it weren't for the BA staff who rebooked is through Air France we probably wouldn't have made it."
Pros: "Crew very friendly. Decent leg room in economy"
Pros: "Efficient boarding, friendly staff"
Cons: "Very poor movie choice and poor quality screen"
Pros: "The flight was on time.."
Cons: "The food.."
Pros: "I appreciated regular fluids; water and juices being brought around as this was quite a long haul-13hrs. Staff were good, although I would say less"
Cons: "The food was still ho-hum, ordinary. I would have thought exiting Singapore food could have been very tasty, some spice etc."
Pros: "We pushed back from the gate about 24 minutes late and arrived at our destination about 38 minutes late. The four-course dinner (Chicken Tikka Masala or Penne Pasta) was good for airline food. The crew was friendly and professional."
Cons: "No USB power ports by the seats."
Pros: "My flight was delayed and rescheduled 3 to 4 times. Then once flight took off, There were no complementary snacks...not even water."
Cons: "All of the above. There should have at least been free water on the flight, given that it was significantly delayed"
Pros: "The boarding agent did not allow my traveling companion on Till the very last moment because of the size of his backpack. He this was our seventh plane ride in two weeks and nobody else has given us a problem.. After 10 days on the Camino DeSantiago the extra stress was not welcome.. Also short trip with the no there for each service was disappointing. Didn’t see a whole lot of the crew. It was if they were taking a break the entire time."
Cons: "The amount of carry-on and size should not have been an issue with backpacks. They fit perfectly into the overhead compartments. Plus a snack and beverage service would have been nice"
Pros: "Direct flight to Austin"
Cons: "Food needs improvement"
Pros: "Arrived on time although departure was delayed. Cabin crew was vert friendlyand boarding was fast"
Cons: "Would have been nice if the reading material was not so beat up to match the plane's perfect interior, otherwise nothing to fault at all"
Pros: "The Crew were great"
Cons: "Boarding could have been more efficient"
Pros: "Nothing to special comparing with other first class"
Cons: "Boarding process was very late, they made us wait in the cold for 10 min before letting us in the plane. The staff was professional but not too friendly and the place is old. When I purchased the ticket it said it was a airbus A380"
Pros: "The crew were amazing, friendly, attentive and quick at everything they did"
Cons: "The entertainment screens were a little old and battered - scratched and all, which meant a reduced viewing experience"
Pros: "Got a good nap in"
Cons: "A little warm"
Pros: "Staff are friendly, accomodating for an unaccompanied child with me, upgraded me and helped to support the extra baggage needs"
Cons: "Old, dirty planes with bad enterainment systems and mediocre food and drink offerings. With the price of a ticket more than Emirates, KLM and other airlines, always really suprised the overall crappy hardware, infrastructure on planes etc. When can we get a decent plane to fly the long haul flights. And an actual entertainment system like to competitors?"
Pros: "Everything was efficient and on time. The crew was pleasant."
Cons: "The extra baggage charges made this not economical."
Pros: "Not much"
Cons: "There was an abusive passenger sitting behind me that kicked my chair the entire flight. They were angry that they didn't have more space and that I wanted to have my seat back. I offered to put it up during meal times to make sure they had enough space but that wasn't good enough. The crew knew what was happening and tried to get the other passenger to stop but the passenger persisted. The crew refused to upgrade me even though I had paid for an aisle seat and there were no other aisle seats available for me to move to. I find this service unacceptable. I probably won't be willing to fly BA again as they obviously care more about money than ensuring their customers are comfortable."
Pros: "So the 777 WTP is definitely more comfortable than the 787. Much better than the Beijing leg outbound. Entertainment option also improved as outbound they hadn’t changed since August."
Cons: "Dining options in WTP poor with breakfast being a major fail. English was potatoes, spinach, beans and mushrooms. Alternative was the same but with a slice of tomato replacing the beans and spinach. Inedible."
Cons: "I know it’s not the fault of this flight, but some idiot decided to check in for their flight, check a bag, and not get on the plane. They had to get their bag off the plane, and it delayed us an hour. We missed our connecting flight in London. Had to spend the night. Not happy!"
Cons: "No wifi on a +11hr flight TV Screen looks horrible. Too old. Didn’t even watch any movie on it. got downgraded from First Class to Business Class because the airline oversold first classs. Shouldn’t happen."
Cons: "Distances between terminal at Paris (CDG) gave me troubles for next flight."
Pros: "The crew was very attentive"
Cons: "The flight was a bit delayed. Overall a good experience!"
Cons: "The connection of headphone plug was not working, so I couldn't hear anything and couldn't watch any movies for 8 hours of flight. Very disappointed. Please fix it for next person who will sit that seat."
Cons: "Cramped seats. Entertainment system did not work well."
Pros: "Pleasant helpful staff, comfortable, clean seat, good food."
Cons: "Having to pay TWICE for extra item of luggage!! Some delay with boarding"
Pros: "Short flight so service was standard, was conked out for most of it so I guess it was comfortable :D"
Pros: "I like the way they treat people. Each crew member was friendly and worked very hard to please everyone"
Cons: "I have no negative comments."
Pros: "Only thing I liked was the travel time to destination as it was the quickest flight due to circumstances and time I needed to travel."
Cons: "I didn't like near enough everything about this flight."
Pros: "Eveything very comfortable flight. So much better than American airlines!"
Cons: "Tray table a little small and instructuins needed for all places to plug in."
Pros: "Great crew. Super nice and helpful. Plenty of entertainment options."
Cons: "Boarding was ok"
Pros: "What a different experience in relation to last week!"
Pros: "Wonderful customer service and hot meal was a lovely treat!!"
Cons: "No direct communication. Really bad"
Pros: "LOVED the hospitality of the crew, the food was great and they feed you a lot on the flight- my guess is to quell the anxieties of flying over the atlantic LOL. Flight to SFO from London was smooth."
Cons: "The seats are intensely uncomfortable. I upgraded to emergency exit this flight and still no room. Also, would be amazing if there was WiFi (even if for parts of the flight and not the entire flight). 11 hours is a long time to listen to same songs on your ipod lol."
Pros: "Like the direct flight."
Cons: "Didn't like the 2 hour layover."
Pros: "Maybe to other people the service was regular - but this was the fanciest flight I'd ever been on. The crew was great - never actually knew that much technology was available on the plane. I'm not a very fancy person and this was a really fun way to fly."
Pros: "Crew were friendly"
Cons: "Noise level when people were trying to sleep; seats not too comfortable"
Pros: "Boarding went smoothly."
Cons: "the seats are horrible! I expected more comfort on an airbus. there was less room on the international flight than on domestic flights on other carriers!"
Pros: "Extra leg room in premium economy"
Cons: "Service poor relative to global peers, food mediocre, entertainment system totally outdated"
Cons: "Was not able to check in through to Cape Town, only JNB. When arrived in JNB, British Airways flight was not clearly identifiable from ticket (no flight number). Then the flight was delayed, and plane was old! Horrible experience"
Cons: "The whole trip."
"We were delayed in Charlotte for almost 2 hours because American Airlines didn't have flight attendants for our flight."
Pros: "The flight was much awesome"
Cons: "The Frodo add more food please"
Pros: "Free entertainment and snack. Customer service was great with my bags and had options for picking up and delivering"
Cons: "My bags were not there when I landed"
Pros: "The Consistency!"
Cons: "Location of the gates in Charlotte are always so far away from one another!"
Pros: "It was on time!"
Pros: "Easy boarding"
Cons: "Delays on the tarmac made our flight arrive late"
Cons: "More leg room, more attentive to customers with disabilities"
Pros: "The plane was super comfortable"
Cons: "Long check-in lines in Denver - there were two sky caps outside who had no line which allowed me to reach my gate in time. Otherwise I may have missed my flight"
Cons: "Customer service. Not losing my bag"
Cons: "The flight was delayed by 3 hours. They didn't tell us it was delayed until 2 hours before the flight, by which time we were already at the airport. They first delayed it 1 1/2 hours and then another 30 minutes every half hour. The airline/crew never even acknowledged the delay or apologized for it."
Pros: "Not much"
Cons: "Two hours late. Poor gate communication. Laggy app updates."
Pros: "great trip and crew"
Pros: "Yes the flight was slightly empty so I had a ton of room!!!!"
Cons: "Very old airplane used for this route. Upgraded to business but seats and pods are old fashioned, uncomfortable. Newer pods and planes used in other routes make the entire trip more comfortable. The video system didn’t work properly, hard to figure out what to watch."
Pros: "I think everyone was traveling for the holidays and was cheerful, made for a good flight!"
Cons: "Bag check fee is steep for students."
Pros: "This flight had nice touch screens and a good selection of movies. The drinks were free and the food offered was decent."
Cons: "I don't like having to board a bus to get to the plane."
Pros: "I didn’t like anything. I was stressed the whole time because my flight was late in Abilene and was going to cause me to miss my flight in Dallas to Portland possibly and I had to run through Dallas to make it on time."
Cons: "Our flight reservation was somehow cancelled and we had to go through a process getting rebooked on other departing flights that day. Only our second leg (Chicago to Seattle) was confirmed."
Pros: "Crew was very friendly. Flight departure was on time."
Cons: "The food. Same sandwich the last 4 years."
Pros: "The flight attendant for the back of the plane was lovely."
Cons: "The plane was unbearably hot and stuffy. My row wasn’t offered any snacks (some other rows were). A giant moth flew into my forehead, which was extremely startling. There was no entertainment offered and no power outlets for my phone, which was dead."
Pros: "Smooth flight, good food"
Cons: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."
Cons: "Flight crew was late and didn’t try and make things move faster to make up time. Kept saying they wanted to go Puerto Rico and that’s where they should have been going."
Pros: "Paying for food (sarcastically) — the staff on the flight need hospitality training"
Cons: "The captain informed us AFTER take off that we could not wash our hands, take care when flushing, etc. Was this this hygienic? See"
Pros: "planes were on time, good flight"
Cons: "I was stranded at the airport for hours until getting a last minute flight to Palm Springs which was 2 hours further from where I was originally headed and had to have my ride drive all the way down there to pick me up, not happy!"
Pros: "On-board staff were professional and kept everything running smoothly and with great communication from the pilot."
Cons: "Claiming baggage at LaGuardia was an hours-long process for everyone on the flight leading to raised tension and lots of tired folks on what was already a late (and delayed flight)."
Pros: "The plane is updated and very comfortable."
Cons: "The change in policy of the 1 bag under seat, caught me by surprise."
Cons: "Comfort is ok."
Cons: "The fact that my original seats were not given. The other issue was that Alaska wasn’t my airline but American was. They didn’t even tell me until I got to the gate, moved over to another and then got transferred over to my gate."
Cons: "On time slept the whole way"
Pros: "Quiet flight"
Cons: "Very old plane with zero on board entertainment. Seats in front of exit row barely recline."
Pros: "Plane was cleaner than most. Not freezing cold like almost all other flights"
Cons: "Paid for upgrade that wasn't great. Next class down was just as good. AWFUL FOOD!! Worst I have ever had. HATE the new seat design. Cant lean against the window because of the gap. My purse fell through the gap onto the floor behind my seat. Had to ask the person behind me 3 times to please hand it back to me. The armrest doesnt go up which helps at times getting in and out. It is a large uncomfortable impediment. The remotes were all over the place, down in the seat, on the floor. No one could find the plug in for the headphones. It is in the most ridiculous place!"
Cons: "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."
Pros: "New equipment. Film choices, crew, complementary beverages"
Pros: "The flight personnel was upbeat and friendly and we were on time. I was very glad I made the connection"
Cons: "That we were not offered even water. I was very thirsty from my run from gates B 13 to Gate E25"
Pros: "I liked that the internet connection was free because I am a T-Mobile customer."
Cons: "Boarding the plane was a bit clumsy. I felt like everyone was tripping over each other since the front of the plane was boarding first."
Pros: "Boeing 777 was very comfortable and quiet. Power provided to each seat. Food and drink were readily available."
Cons: "They had to reboot the entertainment system 2 times to get it working which took over an hour. Had to redo seat assignments. Did not like bogus 79 and 129 dollar seat assignments that were designed to just extract more money from the customer."
Cons: "Both flights delayed. A six and a half hour drive took nine and a half hours by air."
Pros: "Nice flight attendants!!"
Cons: "We boarded an hour late with no explanation then left even later because we were so far back on the run way. Also the last checking me in was not the kindest! Nor was the man who scanned my ticket to go on the plane."
Cons: "There was no wifi and no screen on the seat. I could not see the screen for the movie. Airline was old and also it took 2 hours to get going because they had to check the engine."
Cons: "We have American Credit Card we thought we were told we would be in Group 1 NOT Group 5!"
Pros: "Nothing absolute nightmare .. no water .. are you serious"
Cons: "Plane literally falling apart. Delayed 4 hrs on board before the flight was cancelled altogether. Told it happens ALL the time. We got 2 hrs of sleep at a hotel about 40' away from the airport. Lousy job! Missed a wedding."
Pros: "Avianca originally denied me a boarding pass because of a broken ankle injury sustained while on vacation. After a lot of arguing with the check in staff I was 'allowed' to purchase an upgrade to fist class. The Cusco checkin staff (except one) should be ashamed. The flight crew was fantastic."
Pros: "I liked that there were no stops."
Cons: "I had an instant panic attack when our flight was delayed because a box cutter was found under a seat on the flight that just arrived. I get honesty, but I was seriously reconsidering getting on the plane, because what if they missed something? I was working out in my head what would happen to our pets if we died on this flight, because we don't have a will yet."
Cons: "The parking garage is confusing, but worth the extra money to park there."
Airlines flying from Lexington have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Lexington
Masks required on board, masks provided on flights from Lexington
Social distancing seating
Middle seats unavailable to book on flights from Lexington
Testing for antibodies, testing for symptoms for flights from Lexington
Waiving of change fees. Search flexible flights from Lexington