Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Maputo
Airlink, LAM and South African have all waived their change and cancellation fees on flights from Johannesburg to Maputo. Confirm policies on booking site.
This flight route requires at least one stop and takes a minimum of 0h 55m.
The best deals for a one-way ticket found by KAYAK users over the last 3 days were on South African (R25 978) and LAM (R31 345). The cheapest round-trip tickets were found on South African (R54 747) and LAM (R56 035).
If you are looking for a flight deal from Johannesburg to Maputo, look for departures on Sundays and avoid leaving on a Friday, as it's usually the priciest day. When flying back from Maputo, Friday is the cheapest day to fly and Wednesday is the most expensive.
Johannesburg has 2 major airports: Johannesburg Lanseria and Johannesburg OR Tambo. Maputo Intl is the only airport in Maputo. You’ll usually find the cheapest deals if you fly from OR Tambo Airport, Johannesburg.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Johannesburg to Maputo.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Maputo from Johannesburg is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Maputo with an airline and back to Johannesburg with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Maputo from Johannesburg up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Everything was just great in their business class."
Pros: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Cons: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."
Pros: "Everything great!"
Pros: "Crew was great. They made up for mistakes in a positive and amenable way."
Cons: "Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing."
Pros: "The crew was very attentive and professional"
Cons: "Food wasn't great"
Pros: "Crew is amazing"
Cons: "The Entertainment screen wasn’t working"
Pros: "Great crew and food. Nice economy class."
Pros: "Quality aircrafts and entertainment."
Cons: "Service and helpfulness of attendants."
Pros: "Nice crew, 1 hr free WiFi"
Cons: "Significant delay on jetway, temps uncomfortable,"
Pros: "Nothing special"
Cons: "I found my seat a bit uncomfortable for this leg of the jurney"
Pros: "The service of the cabin was great!"
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Cons: "being in the middle of three"
Cons: "Did not make this flight."
Pros: "New Dreamliner"
Cons: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."
Pros: "decent leg room. the staff was accommodating"
Cons: "the brea was har. some of the food was overheated thus making it hard to eat"
Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Cons: "Poor service, long layovers with not enough lounge space. Misguiding customer service"
Pros: "Fantastic service, very friendly staff who are always happy to help"
Cons: "Should have internet free of charge in flight"
Pros: "great entertainment system friendly staff"
Cons: "very cramped flight, even when just partially full light food for an 8 hour flight"
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."
Pros: "Great flight. Everything was good. The only very small issue is hey offer WiFi but even if you pay the allocation of data make you feel like you living in the 1990. 10 meg free and 300 meg for a whole flight is a complete joke, especially for USD 30. They could manage protocols but give a reasonable service."
Pros: "Qatar is a reliable airline."
Cons: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Pros: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."
Pros: "great crew and food."
Cons: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Pros: "Great service and great meal options!"
Pros: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Pros: "Qatar airways is the best in middle East"
Pros: "I was actually impressed with the entertainment selection :)"
Cons: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Cons: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."
Pros: "Much better than the flight from Mumbai to Doha. The crew was attentive."
Cons: "Meals could have been better. The good didn't compare to business class on other airlines."
Pros: "Food and entertainment"
Cons: "Hard cushioning and narrow seats on the 787"
Pros: "Good in-flight service"
Cons: "Cramped seats"
Pros: "In general the crew was very nice."
Cons: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Cons: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."
Cons: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Pros: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Cons: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Pros: "landed safely"
Cons: "Had to claim bags at Doha and go through multiple security screenings to board connecting flight. At one point all the security was not functioning and we were packed up in lines. Barely had time to stop at the restroom before final security check where it was all so disorganized. After that check we were told that if we left we had to go through security again. Would have been nice to know that upfront. It was a madhouse going through that final security check and my husband's wallet was lost for a bit. No one really tried to help and we were told to move aside. Finally someone saw that it had fallen beside one of the counters. It was all horrible. Because of all this our 5 hour layover was a hassle with no time for food, etc. The whole airport experience was confusing and badly handled."
Pros: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Cons: "Greedy airline! Qatar Airway is a hyper money hungry scammer who catches customers to rip money off from and creates a super tedious and painful experience for customers to ensure their private gains!!! Qatar Airway was delayed for more than an hour at the first departing airport! NO APOLOGIES OR MUCH EXPLANATION OF ANY KIND!! This is just how mindful and courteous they are. It sets the base tone of what this airline is made of. Then at the connecting airport, they closed the gate minutes before the departing time claiming the gate closes 20 minutes before the departing time, knowing they are leaving customers behind who has checked in and just haven’t arrived at the gate yet. And I arrived the gate minutes before the departure time. They can’t wait?! If so, why is it ok for them to delay for an hour without any explanation not to mention apology? Sure there are RULES. But remember what kind of airlines will have tons of rules that will guarantee you to fail?! Almost always the most shady, scammy and money hungry airlines who use ridiculous or ad hoc made RULES to set pitfalls for customers and ensure their profit gains by doing so!! Remember those European cheap airlines?!! They have tons of rules. You are set to fail even you have a smaller bags than some passengers who passed the gate without penalty. You are just unlucky – they set eyes to catch opportunities to rip you off whenever they can and whenever they are in the mood to be able to come up with lame excuses. With normal airlines, you realize your luggage which has been slightly overweight or over sized will be able to pass through without incurring any penalties. So any saying of rules are lame excuses and are shitty airlines’ lame excuses. The thing is good airlines will delay their flight a few minutes to wait for the passenger. If this is considered too needy of a requirement, then what happens next will shock you and reaffirm you how wrongful and shady this airline is. After missing the flight despite you arrived before the departing time, you have to purchase a full price ticket in order to fly again. As I declined to fly with them again since the ticket is too pricey and repurchased a ticket with another airline, they came up with an excuse that in order to release my luggage, they have to reissue a new flight ticket: so I have to pay both a luggage release fee and a flight ticket fee!!! What a gold digger Qatar Airway is haha. Luckily as I protested, they eventually didn’t make me to pay for a new flight ticket fee except a luggage release fee (really?). The sales office quoted a price of $250 to the luggage office. Then it took me a few minutes to get to the sales office. Strange thing happened, despite I mentioned the communication they are aware of, they are trying to find some “RULES” again to validate that I have to pay for an air ticket. I emphasized that is not the case. As I get irritated, guess what they did? They managed to come up with another excuse that in or"
Pros: "I enjoyed the staff"
Cons: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."
Pros: "Excellent Cabin Crews, Flights on time"
Cons: "Food is mediocre at best, comfort on 787 is terrible."
Cons: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."
Pros: "Seat space. Stevice. Terminal."
Cons: "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."
Cons: "We took off in a terrible storm with lightning striking all around the plane. Very rough, lightning which scared the hell out of both me and my wife."
Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Cons: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
Pros: "The crew was mazing and the seats are so comfortable."
Cons: "To me everything was excellent from the captain to the flight attendants i was impressed i have been to all domestic flights but Airlink is the best and after yesterday flight i decided that Airlink is the one for me onwards. The only thing i can suggest is the points program then the sky will be the limit for you. Keep up the good work guys BIG UP."
Pros: "Flight was on time and crew was great"
Cons: "good short flight"
Pros: "Attendant was professional"
Cons: "It was okay"
Pros: "Everything was good!"
Cons: "For a short flight on a small aircraft nothing could have been better."
Pros: "It's a shorter flight so, no IFE. The front row of the business section was nice. I'm glad that reserving those seats worked out for this flight, although it didn't on all the other flights."
Pros: "flight was on time food and drink"
Pros: "I was forced to give my carry on bag to be put in the hold. They said that it would not fit in the plane. When we got to our destination, i found that a large sum of money from my bag was stolen,"
Cons: "Security of our baggage should be better. And if you cannot fit the standard carry on bags, then please say so when people make their booking so that they can pack accordingly and do not bring carry on bags that they have to give up at the last minute. it is impossible to remove items last minute."
Pros: "Tayla the stewardess was very sweet!"
Cons: "Nothing. It’s a small plane!"
Cons: "Delayed flight with close connecting flight and none of the flight or ground crew were able to communicate with the connecting flight gate agents. No priority for deplaning and tarmac shuttle was given to those with close connecting flight. Had to sprint through airport and barely made connection."
Pros: "Amazing crew, wonderful short flight and delicious snack. Could not be any better."
Cons: "Just continue the wonderful service."
Pros: "Everything was good"
Pros: "There was hardly anyone on the flight so I got a row to myself! Also the flight was fast and smooth and landed on time despite boarding about 45 minutes late"
Cons: "At the beginning they needed 8 people to move up front for take off which was weird but obviously not anyone’s fault, and if the flight was full wouldn’t have happened, so it’s probably not something that could be done differently but was just weird."
Pros: "Seats were noticeably more spacious than comparable airlines. Good entertainment system and selection of films."
Cons: "Location of plug sockets, very difficult to use."
Pros: "It was good just the way it is."
Cons: "Why put cheese on the cross bun not good at all."
Pros: "Boarding was on time, and flight went smoothly. Loved the timing, giving me the whole day to explore the area and move on to the National Parks in the area. Breakfast at Uppington Airport is the best!"
Pros: "Flight was on time. Efficient crew"
Pros: "Airport check in went quickly and smoothly! Waiting lounge was excellent!"
Cons: "Nothing to report."
Cons: "Lazy agent said we were too late but bags not booked through on connection which helped cause delay"
Pros: "Pilot effectively communicated about the fueling delay and the imminent storm."
Cons: "Refueling issue : After boarding we had to sit on the aircraft to wait for the refueling driver to arrive and fuel the aircraft. This resulted in a delay of some 20 minutes. ssue"
Pros: "The crew was nice, overall a good flight."
Cons: "Had to pay extra baggage on a long layover, because we couldn’t check our bags all the way. My husband amd I had seats next to each other and then when we got to the gate, they had switched his seat... not ideal traveling with a 4 month old."
Pros: "We were on a small cramped plane. The food was horrible."
Cons: "Rude employees at the counter in the airport."
Cons: "We were very upset as we missed our flight to Maseru due to circumstances beyond our control. As a result we had to pay for another set of tickets and pay for s hotel room as no other fflights that day. We arrived to airport in plenty of time however there was a backup at immigration. We waited 10-15 minutes than an employee had everyone in line move to a different line. By the time he slowly walked us over our plane had already boarded. The bus was still there but we were not allowed on. Also, the representative said the boarding was delayed 3 minutes. Actually they boarded early. All along way we were assured there was no problem making flight."
Pros: "The crew were great."
Cons: "The flight was delayed by 2 hours. We barely made our connection flight in Johannesburg, which resulted in us having to run through the airport. We did not have time to get dinner."
Cons: "With over 1.5 hrs to check in, guards allowed others to cut in front and my son was told no problem, he would not miss his flight. He did miss his flight and couldn’t apply his ticket to another flight. Had to pay in full to buy another ticket for a flight 5.5 hrs later. Not good!!"
Pros: "Quick cool spacious"
Cons: "They left us in a hot hot bus for a long time at terminal and on the run way."
Pros: "The plane from Antanarivo as on time - quite an accomplishment for Madagascar!"
Pros: "Stewardess was very professional, spoke clearly, was very helpful. On time and affordable rates!"
Pros: "the seats"
Cons: "Food was cold"
Pros: "Comfortable transfer to Skukuza from Johannesburg"
Cons: "The flight was not listed on the departure monitors in the hall where we arrived. We had a hard time finding the terminal and then the check-in counters and the departure gate. If the flight would have been listed it would have been easier, no asking around required."
Cons: "Staff not so friendly"
Pros: "seats were nice"
Cons: "food was cold. no entertainment for 3-4 hour flight"
Cons: "The flights were not operated by South African Airways, so when we arrived to Johannesburg we had to take our luggage and register it again and make a second check-in. Because both flights were operated by airlines different from South African Airways we were not able to accumulate our One World miles."
Cons: "Spraying a very potent chemical in an already crowded small plane that send people home sick is not the best way to treat passengers. We do recognize there is probably a reason for doing it. Has the airline consider the impact on those with respiratory issue? Some passenger could not stop coughing until their final destination. Hope they find a better way."
Pros: "The flight attendant was really friendly and accommodating. Flight was on time."
Cons: "Can add a few more options for snacks. The chips and candy are pretty crappy."
Cons: "No priority boarding. 15 minutes waiting inside a cramped bus. First three rows in plane are curtailed off but seats are exactly the same as the rest of the plane. Beverage selection was poor and again same as in economy. The lunch was the only difference: a plate of chicken instead of a sandwich. SO WHAT DID I GET FOR PAYING BUSINESS? a curtain, a plate of chicken and exclusive access to the toilet at the head of the plane. Shame on SAA for selling this as a SAA business flight. Or Kayak for wrong advertisement. In the future I will definitely not pay for business as it is absolutely not worth it and will try to fly this portion with Air Botswana"
Pros: "Left inn time and arrived a bit early only 12 14 passengers in a 36 pAX plane..."
Cons: "Small Cramped seats No power plugs...average food"
Pros: "Seats wider (or seemed to be so) than most economy flights. Flight crew courteous."
Cons: "Have lived in Madagascar for almost two decades and have never seen such disorganized boarding. No signage, staff all the same uniforms (thus no visual clues), no gate noted on boarding pass. Very frustrating. Two Airlink flights were leaving at the same time due to a delay for one flight, so better communication needed. Plane toilet disgusting and would not flush."
Pros: "Efficient on time no hassle"
Pros: "Small plane but a very short flight, so its fine."
Cons: "Cold food. SAA used to serve hot meals. What happened to that?"
Pros: "Pilot and Stewardess were good and airport was nice. I appreciated the flights from Cape Town to Skukuza and from Skukuza to Johanesberg."
Cons: "Airport crew not able to answer questions outside of their scope of responsibility. I asked a question several times and reply was "good afternoon". finally another person helped and directed me to another part of the airport where I asked the same question and received blank faces until supervisor showed up."
Pros: "It all went as expected. Today, that is excellent"
Pros: "South African Airlines is like flying years ago when you were given respect and special treatment. It's my favorite airline, by far. Actually, it's the only airline I like to fly. I've flown Delta, Lufthansa, KLM and United to South Africa - big mistake. SAA is what I wish all other airlines are. They are first rate."
Pros: "Pleasant experience. Gate personnel and crew were friendly and helpful; plane and seating were comfortable."
Cons: "No flight information signage at gate, and gate boarding public announcements were distorted. Besides being distorted, it was hard to understand the 'English' translated announcement."
Cons: "Delayed flight due to airplane malfunction and caused late arrival and could not make our connecting flight. Had to argue for support to stay in Johannesburg due to the inconvenience"
Pros: "Quick check in"
Cons: "Quants needs to upgrade they are falling behind in th bussness class game quiet badly This is my third trip in 4 years from Sydney to JHB and the service, seating etc is the same Tiered plans tiered overall"
Cons: "People were not the friendly except for the stewardess"
Pros: "Efficient, pleasant experience. Coming from the US, it was unusual to have complimentary meal and alcoholic beverages on a short domestic flight."
Cons: "Boarding was a bit confusing and disorganized. I think better communication of procedures would've helped."
Pros: "Great time to arrive in Cape Town. Late Afternoon, head into Cape Town against the flow of traffic so it is an easy ride. Quick, convenient."
Cons: "It is an expensive flight"
Cons: "Seat antiquated, food was more economy than business"
Pros: "reliable, on time, clean and efficient."
Cons: "Boarding was a bit of a cluster. Partly the JNB airport design, partly the lack of order and organization."
Pros: "1. Friendly welcoming crew 2. Comfortable seats 3. Reasonable selection of entertainment 4. Clean amenities"
Cons: "1. Although i requested Halal food in advance, when i booked my flight, non was provided. 2. I got to the boarding gate, 10 minutes before the plane was initially scheduled to take off. I was the second last person to board the aircraft because there was a long queue at Passport control with only one officer for a prolonged period. The man at the final boarding checkpoint, insisted that i was late because of shopping, and insisted on me catching a new flight the following day. He said that they had already filled up the plane with Stand By passengers, and my bags had already been off loaded. I had to beg him to allow me to board, and eventually he did. About 10 minutes after the scheduled departure time, the captain announced that they were waiting for one more guest, and the flight actually left about 20 minutes later then schedule anyway. This series of evens led me to believe that the man at the boarding gate was trying to elicit a bribe from me."
Pros: "All aspects of this flight were good."
Cons: "When we were waiting prior to our flight in the duty free area of terminal "A", Kayak notified me via text that the flight was scheduled for terminal "B". If I had not taken the same flight before many times, I would have been concerned with the incorrect information Kayak provided."
Pros: "I didnt like anything about SAA business class"
Cons: "Seats have this kink in the middle when in flat position. No business class boarding, food was average to bad. Not impressed at all"
Pros: "Plane was not full. Newish aircraft. On time."
Cons: "No interactive maps working. Entertainment only average. Flight crew did not provide updates."
Pros: "Good leg room, pleasant stuff except for one exception"
Cons: "Terrible entertainment. Unresponsive cabin crew member to fact that the whole right hand aisle of the plane had no overhead lights or entertainment that worked. She merely told people she had rebooted three times and there was nothing else to do. No apology. Headphones were faulty on both outgoing and returning flights."
Cons: "The cabin crew members did not respond to my request to fix my screen having had brought it up to them on 3 different occasions and forcing me to then find a new seat in the middle of a 16h flight!"
Cons: "One of the best flights I’ve had ever"
Pros: "I liked the crew"
Cons: "SAA does not consider children and the elderly for priority boarding ; all other airlines give exceptional service to the elderly and children - especially for boarding. If you can make travel easier for parents with children and the elderly your ratings would improve. That's why SAA is bankrupt. The cheese snack served on this flight had also expired. Otherwise the crew were great and flight really good. Good pilots!!!"
Pros: "Comfortable seats for domestic flights. Clean plane"
Cons: "Domestic planes not big on entertainment."
Pros: "Wonderful crew and flight"
Pros: "Friendly crew and punctuality"
Pros: "I flew to RSA in the "old' aeroplane so it was a pleasant surprise to fly back in the new plane."
Cons: "The food. Not sure why the try to serve a hot meal when fruit cheese and crackers would be perfect. Muffin and cereal for breakast would have been lovely."
Pros: "I cannot say enough about the service from South Africa! Always smiling, always helpful and saying it’s their pleasure when you say thank you. It is top notch!"
Cons: "Can’t think of anything"
Cons: "Poor food and movie choice"
Pros: "Very hospitable crew at all times"
Cons: "Immigration/landing forms ran out"
Pros: "The check in staff"
Cons: "Delays. Hadvto rush to catch connecting flight"
Pros: "Crew was fantastic and caring!"
Pros: "Everything went extremely well. Crew were professional. It was a really bumpy flight but felt safe."
Pros: "Food and drinks on offer were good. The staff were also good."
Cons: "The sound on the entertainment system was poor on the outbound and return trips. Turning off the system when still forty minutes away from London, and nearly at the end of a two hour film, was annoying."
Pros: "The only thing that was good was that it was a direct flight."
Cons: "Our half of the plane was being pumped with heat while the other half of the plane was a cool, comfortable temperature. Various people complained throughout our 16 HOUR flight and they did nothing. The crew didn't seem to care that we were basically having heat strokes and unable to sleep because of the heat. They informed us that they were unable to change the temperature in our part of the plane. Yet, when we finally started our descent into JFK, the air conditioning came on. Funny how that worked all of a sudden. I will never fly them again."
Pros: "There are no individual entertainment systems but they showed two decent movies on the overhead screens. (on our initial flight on this route they had showed a very violent movie not at all appropriate for our young children to be exposed to, and then the second was too long for the flight and was cut off before it ended) I appreciated that they also had a vegetarian meal option available even if you had not pre-ordered. We were able to board the plane through a ramp and didn't have to go up stairs. Lost baggage was delivered the next day. SA uses a lost bag logistics company in Nairobi that only has one attendant and computer in baggage claim. So it takes a very long time to enter in one's lost luggage claim when there are several needing to file."
Cons: "The flight was delayed in leaving. Our odd sized luggage (car seats and a small bag) did not make the connection in J'burg. Had to deplane using a staircase down to a bus."
Pros: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Cons: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Pros: "Superb services"
Pros: "Everything ontime"
Cons: "we were in the plane for nearly 30 hours due to an air traffic controllers strike in Dakar. During that time we were only served two meals and a sandwich. And during the four hours on the runway in Gambia the crew seemed to disappear rather than offer drinks snacks etc. which would have helped. It seemed to us that SA Airways should have known about the strike before we left Johannesburg and made alternative arrangements rather than making decisions while we sat int he plan on the runway in Gambia and then backtracking to Ghana."
Cons: "I’ve never been to a smooth South African Airways flight. Both on the way to South Africa and returning from there the entertainement system didn’t work."
Pros: "The on boarding was quick ... the off boarding quicker (as we ran off!) The staff were smiley dispite a tough flight"
Cons: "Very drunk older lady kept us awake all night, either by shouting, threatening to be sick, physically fighting with her hubby or falling over, staff should have cottoned on earlier to state of passenger and kept an eye to avoid her sneaking the duty free (classily drinking from the bottle) this teamed with a broken media system (both ways), sloppy food and pretty dirty plane made for a very unenjoyable 10 and a half hours"
Pros: "The flight itself was comfortable and the service attentive."
Cons: "Poor connection in JHB - Immigration at O R Tambo chaotic and took more than 95 minutes. Nearly missed this connecting flight to Cape Town. Literally ran from terminal A to B with my on board luggage over my shoulder. I had rechecked my main bag for the domestic flight but, nevertheless, it was left in JHB and had to be forwarded on a later plane. The folks meeting me in Cape Town had to wait an extra hour at the airport to collect it. Very unsatisfactory. As the national airline, SAA should pressure O R Tambo into improving their terrible immigration services."
Cons: "They lost our bags and it took a week to get them back."
Pros: "Good food - requested special meals. Complimentary drinks. Seats roomier than many other airlines. Easy to get help over the phone. The crew on our way to Africa was extremely friendly, on the way back they were ok. Able to help yourself to water at any time."
Cons: "Seats are hard - take a pillow!"
Cons: "My luggage was "lost" for more than half of my trip and when I finally received it all of my electronic and various other items were stolen."
Pros: "I enjoyed the movies, the music, and games to pass the time on the flight. I appreciated the aisle seat that was chosen for me in front. The pain in my knees were decreased and the bathroom was near. I found the staff pleasant and compliant in the rules/regulations with take off and landing procedures. The food choices were delicious and fulfilling. Overall a good experience and happy customer."
Cons: "I would like to add one more meal to the flight. I think three meals for 15 hours would be fully satisfactory. The boarding was confusing with all the different lines. In order to cut down on the confusion the staff should announce what each line is and organize it in a better fashion. In addition, for good measure during check in of the flight the extra security procedure should be explained; therefore everyone can expect this longer process and throw all liquids away plus have bags ready to be rechecked. In closing, these small changes would be ideal for a smooth transition and comfortable trip."
Pros: "Everything run like a clock"
Cons: "lost luggage"
Pros: "It's the only direct flight New York to South Africa. Food was OK but not as good as it used to be; the standards have really dropped."
Cons: "As a disabled passenger (I was in a cast and crutches) I was amazed at the unhelpful treatment received from hostesses when I asked to be moved to a more suitable seat where I could stretch my leg out. The in-flight entertainment system didn't work at all. The head hostess announced to the plane that it would be fixed after dinner but nothing changed. There were no movies or music for 16 hours. No water/drinks were served during the flight, outside of mealtimes. I was given the wrong meal but ate it anyway because I didn't want to bother the hostesses, who were quite rude and unhelpful. The plane was old, the seats hard, the whole interior showing it's age. Were it not for the fact that SAA is the only direct flight to South Africa, I would never fly this airline. The fact that it was voted the best airline in Africa for 2016 is pretty depressing."
Pros: "There was one flight attendant who served my aisle who went above and beyond for her customers. She would sneak extra dessert or wine to those she noticed enjoyed it most."
Cons: "Plane was not very clean."
Pros: "The food was fairly good and ample. RAMONA"
Cons: "It was JFK TO JOHANNESBURG- I did NOT like the having a lady insist I needed to be in a wheelchair in order to make it to the Cape Town gate of departure when I did not ask for a wheelchair. MOSTLY I DID NOT LIKE that --when I insisted I must return to the plane to get the cell phne I left and KNEW where it was left-she insisted that SAA wold send it to CApe Town and I could get it there. She claimed she phoned the flight attendants to send it on. I learned this is NOT how SAA does it and I never got my phone. I do thikn, perhaps, someone who saw it called and--being it was still with SAA I think THEY went and climed it for hemselves. I did NOT think SAA accepted enough information from me and no info at first. My phone looked just like an I-Phone. It had a rubber purple back cover on it. MOST of the entries were face painting designs that I NEED. I do NOT think SAA had the passenger who got it 10 days later in Johannesburg was aasked what was programed into it. I did NOT think the reps in lost and found were knowledgable or efficent when I spoke with them several times."
Pros: "Cheap price. Normal bording. Staff at the airport was great"
Cons: "Staff in the plane was sort of rude. They seemed bothered if you ask for more water or another wine. They served a meal and drinks and right there while you are eating they passed by with coffee quickly asking if you want coffee when obviously you are dinning and you have a cold drink. Then they cleared and no coffee offered. It's not a huge deal but it felt like they did it so to say, yes coffee was offered but nobody wanted it and got it out of their routine. Entertainment system was buggy and antiquated."
Pros: "The crew was extremely nice! Especially the older English gentleman."
Cons: "When I purchased my ticket, they asked if I had any dietary restrictions. I noted that I was vegan – but there was no vegan option for my flight to Johannesburg from New York. That was pretty annoying as I was very hungry. The flight back home, from Johannesburg to Dulles, was a bit better as there was a vegan option between Ghana and Dulles. Other than the food the flight was OK. I think all airlines need to work on making the seats more comfortable. It is almost impossible to take a reasonably comfortable nap on an 18 hour flight."
Pros: ".Ability of the pilot and in flight communication to passengers during thunderstorm - Excellent"
Cons: "Quality of the in flight meal-poor. Communication to passengers about storm and delays prior to bith flights"
Pros: "Ran out of meal selections before they reached my row, so they started on our end for the next in-flight meal so we were certain to get our choice. Appreciated this accommodation."
Cons: "Passenger next to me was too large for her single seat, and I spent the 16hr flight squeezed between her and the window in half my seat"
Pros: "The fact that there were a few vacant seats helped with finding room to stretch out."
Cons: "The changing of the departure gate at the last moment.."
Pros: "The simple fact I arrived safely."
Cons: "Both entering and leaving Johannesburg on South African was terrible. The plane is so hot once you get on to take off. It takes forever for air to circulate and you feel as if you cannot breathe. The rules on the flight are bizarre. They disable your entertainment a full half hour before landing. They make you remove the blanket that you've used to get comfortable from your lap and toss it to the floor not knowing your body temperature. They hover over you as you are not trusted to power down your own personal cellular device like a damn child. I will not fly this airline again. KLM and Qatar also go to South Africa."
Pros: "We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number."
Cons: "Background check your booking agencies and their agents."
Pros: "Amazing friendly crew. Spot on entertainment!!!"
Cons: "Toilet facilities could have been cleaner"
Pros: "The efficiency of the whole process"
Cons: "The cabin attendants need to be warmer and more friendly"
Cons: "USB connection was not working from my seat"
Cons: "Entertainment is non existent. Plane is tatty."
Pros: "The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room"
Cons: "The food could have been better. Honestly much better"
Cons: "Flight attendants where bothered to serve us beer, water or any other snack during he flight. I had to beg in both occasions to have my tray taken from my seat."
Pros: "Excellent airline overall Great seats for sleeping"
Cons: "Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard"
Pros: "Food and leg room were great"
Cons: "Entertainment was average"
Pros: "Leg space, TV screen and entertainment and the decline of the seat."
Cons: "The toilets floors could be cleaned often. The food service cart could move for urgent pass to the toilet."
Pros: "Having never even heard of Ethiopian Airline, our expectations weren’t very high. We found the boarding process to work well. The staff was great and the meals were very good. The flights were on time and efficient."
Cons: "On many of the flights we had to use the roll up stairs. The water that they served tasted like tap water. The seats seem closer (less leg room) than other airlines."
Pros: "I had an extra seat in my row which was nice."
Cons: "No flight overnight is ever very comfortable. It’s difficult to sleep."
Pros: "Everything was on time, high quality, and enjoyable"
Cons: "There was a fight on the llane but it was because a passenger with mental issues was provoked by a couple so ahe beat up the wife. This was not caused by ET and crew at all, but they stopped it."
Cons: "Airport facilities at Adis Ababa"
Cons: "Boarded plane, then sat for over an hour before departure due to paperwork processing of plane mechanical check. However, we still arrived close to the time we expected."
Pros: "Boeing 737 - 800 us great"
Cons: "Waiting room at Gate 1B"
Pros: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Cons: "Well there was no entertainment in the flight. That is it"
Pros: "Aircraft A350 super nice entertainment t equipment and interior very clean."
Cons: "Lost my luggage, could not trace it and no compensation."
Pros: "The plane is spacious lost of leg room"
Cons: "can improve on the food"
Pros: "USB plug, nice TV/ entertainment"
Cons: "I sent them an email about an issue with my flight but they didn't get back to me"
Cons: "Chairs were not reclining. Asked for blanket and didn't get one so I was cold."
Pros: "Again, the cabin crew where all very nice."
Cons: "Seating space was very tight on this plane."
Pros: "Cabin crew were all charming."
Cons: "Unfortunately, I had to request earphones (which were not supplied in the seat pocket in front of me) five times from three different attendants over the course of an hour and a quarter before I was given them. This was not just so I could watch a movie but because the quality of the plane's public address system made it very difficult to listen to the announcements from the captain and the crew. Listening on earphones I was able to hear everything clearly. Why it had to take so long just to give me earphones I don't know."
Pros: "Great prices, and helpful staff"
Cons: "The food was mediocre, almost poor."
Pros: "Excellent chicken dish"
Pros: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Cons: "They are very unprofessional and unhelpful and I'll never book them again."
Cons: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."
Pros: "Great service! Friendly and on time!"
Cons: "A mother was put off the plane with her infant because she didn't carry a ticket. Was brought back on at some point we must have a heart no excuses"
Pros: "Excellent friendly service on both legs of journey. CC were easily the highlight. Meals in economy were mucccch better than in business class which is mind boggling. They've got to get this element right. My biz meals looked like it was just dumped on my plate pretty embarrassing. Onboard entertainment could also be improved ...."
Pros: "In entabe the way everything is done was very good the food on that day was not good"
Cons: "My luggage was lost"
Cons: "On both flights. From Tel Aviv to Addis Ababa and from Addis Ababa to Tel Aviv my seat would not recline. These were night flights and the seat in front of me did recline. so it was a very unpleasent experiance"
Pros: "The food and the crew were nice. The entertainment would go in and out, with the buttons malfunctioning at times."
Cons: "Started boarding 4 hours after scheduled departure. Though there was bad weather, our departure was still delayed way past the "adverse weather" conditions at the airport. In the 4 hours we were in Washington, there was no communication whatsoever. No one to inform us of us potentially missing our ADD to JHB connecting flight. None of the workers wanted to help us."
Cons: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"
Pros: "Would have liked to have seen more of the cabin crew, but they were pleasant."
Cons: "Food choice was limited. Ethiopian often ran out of meals and just gave me whatever option they had left. Entertainment system didn't always work properly."
Cons: "I used kayak to book the flight and the website provided had the incorrect web address for checking in. When I went directly to the Ethiopian airline website they wouldn't allow me to online check in. I called the agency and I couldn't be connected to anyone. I missed the physical check in by 4 minutes and no one was at the counter to help me reschedule. Really disappointing."
Pros: "Again, excellent service. Funny stop on way to runway where we seemed to take on more fuel was a little concerning."
Cons: "Funny stop on way to runway where we seemed to take on more fuel was a little concerning."
Pros: "Dreamliner was awesome"
Cons: "Horrible food selection, needs improvement"
Cons: "I ordered a vegan food. The crew had difficulties in delivering this simple thing"
Pros: "EVERY THING WAS ON TIME"
Cons: "FOOD NOT GOOD"
Cons: "Other travelers kept walking through our aisle, which was not an aisle. Therefore I was constantly getting bumped in the middle of the night waking me up. This area needs to be roped off to make other passengers walk around as to not disturb people sitting in that row. I arrived at my destination completely exhausted due to lack of sleep. Ethiopian Air provides horrible service."
Cons: "crew was the worst part. Id have to ask for something 3 or 4 times before i got it. couldnt really understand why a simple request like tea instead of soda was so difficult to fulfill."
Pros: "I like it when I was ushered to Sheba Mile Lounge to relax after a long flight from Dulles. And the food served was really a plus."
Cons: "I was pissed off because I should have been given a place to rest provided I had a 9 hour layover. The flight to Nairobi was delayed making me wait more longer with no clear communication. We have to board the plane in a different gate not the gate we were supposed to use hence causing alot of unneccesary movement which was tiresome. I hope there will be improvement in the future on this timing issues. This is not my first experience but 2nd one"
Pros: "I really liked everything"
Cons: "It was one of good flight myself :)"
Pros: "Everything went smoothly on the trip with only one exception."
Cons: "Since the airport was under renovation, the entrance for the gates changed but I was not notified of this earlier and was this waiting in front of a closed gate for a long time before asking an airport staff for help. Also, the notice board did not indicate boarding, so I wasn't sure if my flight was delayed or not."
Pros: "They handed out customs forms on the flight- which were new so appreciated"
Cons: "The flight was barely full yet the toilets were in a horrible state-- the staff never came around to clean them."
Pros: "personal screens (despite the issue we had) food was nice fairly new plane - no problems with pressure during landing/takeoff..."
Cons: "touch screens didn't work, even after the stewards said system was rebooted (had to use the buttons to navigate)"
Cons: "I was served the same food repeatedly over the more than 20 hours flight from Douala to washington Please introduce varieties. I flew Ethopian in August 205, in February 2016 and in April 2016 and the films were not updated Also introduce more business audio books for listening."
Pros: "Professional crew and great hospitality."
Cons: "I didn't like the state of the room in the hotel I slept during my overnight stay in Addis Ababa for my return trip."
Airlines flying from Johannesburg to Maputo have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Maputo
Masks required on board, masks provided on flights from Johannesburg to Maputo
Social distancing seating
Middle seats unavailable to book on flights from Johannesburg to Maputo
Testing for antibodies, testing for symptoms for flights from Johannesburg to Maputo
Waiving of change fees. Search flexible flights from Johannesburg to Maputo