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It seems paying premium economy does not make difference with economy. No priority boarding, not worthy paying extra$$$ for premium economy.
It seems paying premium economy does not make difference with economy. No priority boarding, not worthy paying extra$$$ for premium economy.
Wonderful service, planes and interior in great condition, very pleasant experience
Every thing was fine. Some ild classical Hindi movies should be add
A pc of cake or biscuit at least. The airport was like a maze need to take another bus to the main terminal to immigration.
They were able to assist my elderly father and myself after not being able to check in to scoot. The counter service was phenomenal. They did what they could to get us on the next plane so we could catch our Connecting flight. Scoot closed early on us so we ended up missing our flight.
They are great with every aspect of customer service. Helped my elderly father and aided him with using the restroom.
Transfer within the same terminal and lots of facilities at the airport.
I did not like anything. Flight experience was bad overall.
Very slow check in. Food poor and some of the special meals offered were not available. Luggage then didnt arrive and still waiting for news 48 hours later
A very small gate at Singapore airport, lots of people packed into a small area…. A Petrie dish for infection. The flight was late although the captain did make up time. We had an aisle and middle economy class seat on the plane. The flight appeared to be very full. The seats were small, hard and very uncomfortable with minimal leg room. I’m a small woman and felt really cramped. My husband is a big man and stated he was unable to move at all in his seat. We were given 2 meals during the flight from Singapore to Brisbane. Our first meal was okay at best but the second meal was inedible. I think it was supposed to be veg in pastry but the pastry was full of air with minimal if any filling. The staff were pleasant and efficient. Getting off the plane went without any problems. It did take an extended period of time for our bags to come out onto the carousel. For the best ‘airline’ in the world, it was pretty poor. If Singapore is the best, what are the others like?
Didn’t like it at all. Cabin crew unfriendly. Very bad experience.
Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions
Seat and leg space is much better than the Qatar airline. The crew I would like to say is not meeting the requirements of emirates airlines cause it almost 20 years I am flying with emirates this time I really feel that crew is not behaving well someone asked for water waited more than 30 minutes and there are more incidents in this flight.
Newly reconfigured 380 I assume. Has a new ife with usb c ports and Bluetooth connections
Very bad !! My confirmed ticket got canceled with out notifying me in hyd airport , crew didn’t help us out !! They were very rude!! They made me pay for the confirmed ticket again !! Can you please let us know how I can get the refund for the ticket I paid
The lounge Emirates uses at Jeddah airport is horrible even with the opening of the new section. Food selection is poor and never enough seating . Staff are not friendly. Boarding process at Jeddah always an absolute mess
Check-in counter at the airport took more than an hour of standing in queue with online checkin. And after entering the gate the flight delayed more than 30 mins.
The individual attention the crew gives to passengers is commendable and I find them positively helpful.
Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.
Food was not eadable. Testless and not apealing. order for indian vegitarian, recived spice less. combination of main course and side iteams are far away from traditonal food, serve less iteams. , but eadoble. Thanks
Super friendly crew. Leg space and entertainment system are below average
The plane was so hot upon boarding. Their boarding process was so unnecessarily long. Service was subpar.
I guess just the food, but besides, amazing experience flying with swiss
Swiss ground crew was again at its prime and although I’m United 1K (Star Alliance Gold) they created problems with my hand luggage - while other passengers were boarding with more handbags and larger hand luggages, were critical on my 2 young kids attending the lounge with me and boarding the plane with me on the priority lane.
Overall a good experience, the flight was on time, the crew very attentive and friendly. However the seats are too cramped, there is no space, and as soon as the person in front reclines the seat, it's literally in your face.
I was pleasantly surprised with the whole experience. Thank you
Motivated and friendly crew on a somewhat dated but well kept plane. Hd seats in economy may section, so legroom was excellent.
Flight canceled Terrible Post flight management Kept in airport 1 hours with promises of transport but none came
The two meals were plentiful and excellent. The drinks were continuous. Thanks, Crew very polite; however a bit "hazard" at the end as they were rushing us off; to prepare for the cleaning team and next flight. Baggage from Berlin was delayed; however through the apps etc; they kept me aware and informed.(.did receive my baggage about 36 hours after my flight arrival). Good experience; thank you.
Like the blanket. Food wasn’t good and boarding was a mess
I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.
The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.
Wore experience due to delay and took me 3 days to reach my destination.
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
I didn't understand why I got dropped off at departures on exiting the plane at Doha aiport. I had to find my own way to immigration/baggage reclaim which wasn't easy as staff in the departure section just tell you ti scan your boarding pass. This was very poor b qatar Airways. I spent 2 hours soyung this out and once I got to get my suitcase it was delayed. So instead of getting to the hotel at about midnight I got there at three in the morning. I wonder why I upgraded to business?
professional crew god service good entertainment need choices for diabetic meal
You're like a poor man's Emirates Airlines. The Asian vegetarian food was awful. The entertainment selection was very limited and not contemporary at all. The seats were cramped. There was no plug for charging my phone (I refuse to plug into a USB port - A security risk). The plane itself was aged.
Each and every requirement was nicely provided by all staff no very be happy
some sections of airport are too cramped. The screening of luggage was twice and a huge hassle. They kept saying my boarding the for my next flight was in 10 minutes but were dragging the screening too long. having a 2 hour connecting time with this much delays in screenings is not good. They could see I was traveling with special needs kid yet I was" randomly chosen" to be personally screened again.
Qatar screwed up by delaying our onward journey for refueling, which resulted in missing our connecting flight to India. the airport qater staff at Doha, herded us like cattle in a very incohesive and uncoordinated way. We were then given 2 options: either catch our original flight the Next day ( After 24.hrs) or catch 2 flights instead , to goto our destination in India. All this, for paying a premium for Qatar.
In my opinion, Etihad Airways is a first rate airline except for one important element. On the day before my return flights, when I chose my seats on the Etihad website I was charged an additional $55 (US) in order to sit on the aisle. I was not at all happy about this additional "hidden" charge and I felt cheated.
The staff was kind and polite, but it was very very hot and no ways to have some fresh air.it would be also be nice to have more time to sleep, since it was a night flight
My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.
Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.
Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though
Boarding was quick and efficient. Ground staff were pleasant and courteous. Food was tasty, portions were good for me. Food containers kept slipping on the tray. Tray would look better with an anti-skid tray mat. I had the bulkhead seat which was very uncomfortable for couple of reasons. Aircraft is designed with no throughput to move across aisle to aisle. Passengers kept jumping over my legs to get from one side to the other to use the toilet. Secondly I had a mother and 9 month baby next to me. Mom had to hold baby for 12 hours in her lap as he did not fit into the bassinet. Half the baby was on my lap during the flight. Aircraft temperature was very cold - light attendant said it was the central cooling and nothing could be done about it. Movie selection was very poor old and outdated.
Crew member took too long time to take back leftover food plates from passenger seats. Food was nice.Easy excellent checking.Guy at checking counter was really kind and helpful.Made our checking very quickly. Leftover food should be taken back ASAP. Because in economy class passanger have narrow space . In the long journey like this, passanger have difficulties to sit with the plates.overall experience was good.
Crew was good, boarding mediocre, food choices were limited, seating was not comfortable
Crew did not cooperate… I just asked water twice for one crew member and she didn’t get anything.. and when I asked other crew member he gave me water and he was not respectful.. I kept Hindu non veg meal chicken .. when I get my turn chicken was not provided and then they gave me veg paneer and green peas curry which I don’t like..
Very very bad service very tight seats never ever flying with Etihad again