What a great trip . From check in to the upgrade we received a big shout out to Cleverson who was able to help us navigate the whole process super patient and was just one of the best customer service experiences we received in a very long time . The amazing staff on the flight who went above and beyond to make sure we were comfortable amazing food and service if you have te opportunity to upgrade it's a must and well worth it.
The plane was old so the entertainment system was difficult to operate. The crew did advise earlier. The plane was landed and parked away from the gates, which added 20+ mins to the overall arrival
Super flight. On time departure and arrival. Very good service. Luggage arrival at DXB was a little delayed but you can’t have everything the very best :)
Sadly I couldn't get the food I requested as it was out. Also, if you don't want to be woken up make sure the crew knows it. My wife was woken on every service.
Three meals on a single flight is disgusting. Even if I reject them all, sleeping is impossible and all that food (especially wasted food) is just antithetical to a pleasant flight experience. People were chucking multiple abandoned trays on the floor in front of my seat.
The service was excellent. We flew coach on this leg of our trip and it was still very pleasant.
Not too happy with ground staff at Dubai airport. We had asked for wheel chair, and we were told to walk a long distance, poorly organised. And then at boarding to Mumbai flight wecwere treated rudely by the local Emirates staff forced to check in our cabin bags, we told them we were transiting.
Probably the best flight I’ve ever been on. Emirates first class is leagues beyond British airways and Lufthansa’s.
On both legs of my trips (Jhb - Dxb and Dxb - Jhb) the entertainment system did not work.
Meals was mis-served inspite of selecting vegetarian food! I was served non- veg in both flights ie., IAD to Dubai and Dubai to Hyderabad. Staff was not that friendly
Multiple late or canceled flights. Lounge was 100 degrees. Food was terrible. The plane was incredibly old, and best of all, a screaming child for 3 hours. All for the low low price of $2,600 one way Hanoi to Shanghai. No idea how Cathay is ranked so high. Cathay is not much better than American Airlines or Spirit. In the future I will go out of my way to not fly Cathay.
Indian Vegetarian food was bland and I had to repeatedly ask for Salt. Movie selection is out dated.
Poor links to cathay meaning it's not possible to check in online or reserve seats. Incorrect information provided by cathay regarding check in and transfer at HKG. Delay in flight required is to be escorted / run to make the connecting flight and no opportunity to use the business lounge. Luggage did not make the connection so we arrived in Manchester with no luggage
Given the Business class airfare, the food variety and quality both were substandard. The crew was not interested to serve other choices and work hard to provide alternatives. Very disappointing food service.
The morning in Hong Kong was ridiculous. Very chaotic. The flight was delayed. Missed connecting flights. Kathy should be more competent in getting the planes ready ahead of time so that flights can depart on time.. totally ridiculous and unnecessary. Very poor performance.
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
The flight was delayed for half an hour, hope this can be better
The crew staffs are very nice. The temperature is too low.
Unfortunately I ended up beside a person who seemed to have been eating rotten corpses before landing because his breath smelled like Calcutta Sewage mixed with vodka and undigested eggs. Even wearing a mask that smell was so permeating that I couldn't breathe for the whole duration of the flight. I understand this is not CATHAY's fault but nevertheless I as a passenger had to endure this and there wasn't any way to fix it
The first economy rows have remote space in the seat which eats in the seating space. The seats are also smaller compared to other airlines.
I am a big person and have back pain and swelling in my legs, so this was a challenging flight due to confined space. I didn't find the crew very friendly either. I will think twice before flying long distances with Qatar again, due to the lack of legroom.
Qatar maybe considered one of the best ailines in the world but nowadays it is much of a muchness with the rest
Wasn’t allowed to continue with the purchased tickets because I hadn’t been able to go on the first scheduled leg.
Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.
It was good no problems made it on time for the next flight overseas!
Excellent will be flying again in May with Qatar. to Botswana.
The qatar airways flights were great, the code share with Indigo could have been a lot better. There is no option for web check in, there is not information on the tickets for the INDIGO PNR this caused a problem with security letting us into the airport. The indigo staff did not even want us to line up before they opened the counters. There is not option on the indigo flgith to request special meals.
Ordinary Indian food... Not great. Limited movie and TV selection
I liked the menu. Cres were nice. But the seats are very uncomfortable. Got back ache Also no leg space at all. .
The crew here was rarely around. They walked by fast to collect trash and I felt like they didnt want to be bothered. I kept getting skipped for coffee/tea service.
