Food was not Good at all.Seating capacity was also very short.
Cons: "An airline not only with the best service but the best looking flight attendants. They genuinely smile"
Pros: "Flight was nice and on time"
Cons: "No toothbrush toothpaste and eyes shades provided"
Cons: "Had a broken seat it didn’t recline...."
Pros: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Cons: "More spacial seats"
Pros: "Crew was efficient and kept a busy flight organized."
Pros: "Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines."
Cons: "Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC."
Pros: "We love this airline!"
Cons: "nothing"
Pros: "Everything else"
Cons: "Cabin crew less approachable than usual"
Pros: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
Pros: "The planes are comfortable, the entertainment has plenty of options and plugs for your chargers if you want to use your own. The staff are friendly and very attentive. Emirates understands service. We had one cabin crew (on our flight to New York) named Amor who was was “on it” - attentive, helpful...everything you want on a long-haul flight!"
Cons: "This isn’t Emirates’s fault, but it took over 45 minutes (after we had come through passport control) for the bags from our flight to come out and we almost missed our train into Milan. But that is the fault of Malpensa airport."
Pros: "Only the salmon meal. I had a fish meal that was so dry it was impossible to eat"
Cons: "The bland food. Tell the chef to be more creative with cholestral free meals."
Pros: "Good food. Lots of movies"
Cons: "Crying baby in business. Slow meal service. Car service driver didn't want to pick me up at my address when it was snowing."
Pros: "Beautiful, clean aircraft with multilingual staff-great entertainment choices"
Cons: "Nothing's ng"
Pros: "Everything, hands down best flights I've ever hand, I'm flying Emirates every single opportunity i get moving forward"
Pros: "Wonderful service. Comfortable flight."
Cons: "My TV wasn't working."
Pros: "Easy, friendly and comfortable."
Cons: "Last row seats so was a bit noisy. But nothing too bad."
Pros: "Loved to watch a movie and get wonderful service"
Cons: "Can't think of anything"
Pros: "Plenty of room even in economy. Good food for a plane. Very friendly"
Pros: "Magnificent plane lots of space friendly crew."
Cons: "The person behind me was kind of irritating"
Pros: "Flight crew was very friendly and helpful, seats were comfortable, entertainment options were plenty, and food was excellent. Would definitely fly again and recommended to others."
Cons: "Check in process was a little slow, since they do not have self service kiosks for those who are not checking bags. However, ticket staff was very friendly and helpful. Boarding was a tad chaotic, since they do not have separate lines for each group."
Pros: "Overall very good"
Cons: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."
Cons: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."
Pros: "Well trained crew, layout of aircraft and comfort, wide choice of entertainment, smoothness of ride"
Cons: "boarding was rather disorganized mob scene"
Pros: "ICE entertainment system was of high quality."
Cons: "First, the seats were very small and uncomfortable. I had trouble sleeping, and, the seat was stuck (couldn't move back). And second, the food tasted horrendous. I have been on many flights, and this was perhaps the worst meal I've ever had. The coffee was bitter enough to make me gag (even after I added cream), and the chicken was flavorless. The boarding process was a mess. It was hectic and unorganized. The flight was delayed an hour, and the crew failed to provide an adequate rationale as to why. Speaking of the crew, they weren't helpful. At one point, I had asked to use the restroom, and I couldn't get in. Again the crew provided no rationale as to why. Then, a few HOURS later, a lady approached me and said I could go "very quickly". This was my first time flying with Emirates and I don't think I'll be flying with them again."
Pros: "Excellent selection of entertainment"
Pros: "The flight was so nice! I landed on time, the food was good. I loved it the fact that I could charge my phone, have a good amount of tv show and movies to choose from. Comfortable seats. Yep I would recommend and I would flight with Emirates airlines again"
Pros: "Had a wonderful trip with many pleasant surprises - kind and efficient crew, tasty meals and a variety to choose from, cameras to see the outside at all times, and special treats for kids (photo, travel pack, meals, etc). Looking forward to the next trip on Emirates!"
Pros: "Crew was great, entertainment options expansive, food decent"
Cons: "I had 2.5 hours to get from terminal 5 to 4, check in and get to gate. I almost didn't make it. The lines at emirates check in were insane and didn't move for a long time (online checknin was unavailable). TSA at JFK also. Easy slow and my TSA precheck didn't appear for my pass."
Pros: "I like the confirt and the on time flight."
Cons: "As I'm pilot and being my first flight in a A380, I would like to visit the plane what was denied by a cabin crew."
Pros: "The aircraft windows were clean, that's about it!"
Cons: "Everything, horrible food, no amenity bag for long flight. No toothbrush?? Dirty bathrooms from one hour into the flat guy till the end. Bad service all and all disaster not to mention that they cracked my suitcase."
Pros: "So nice to still fly on a comfortable seat and with great and friendly service."
Pros: "Food was really good and they accommodated my gluten free diet with ease. Great movies and tv shows to watch!"
Cons: "Couldn't get the internet to work...not sure if it was my phone or their service. Seats don't lean back much and there isn't as much legroom as some other airlines I've used. Hard to sleep."
Pros: "My first time on Emirates and it was great. Lots of room and amenities even in economy. Food was surprisingly good."
Pros: "The crew was great in everything that they did."
Cons: "Nothing"
Pros: "Great service, good food, lots of entertainment options."
Cons: "Hard to sleep with multiple service times"
Pros: "Great service, comfortable seats, and great entertainment ..the food isnt too bad depending if ur not a picky eater, but overall its the best"
Cons: "N/a"
Pros: "The entire experience was first rate- an excellent web-based support network from flight planning through on-line checkin. Airport experience at both MXP and JFK was excellent.. attentive, efficient ground staff- as were aircrews on both our flights with Emirates. Top class, attentive.. really enjoyed the flight. And, we pushed back spot on time both legs."
Cons: "They work the aircraft hard and it shows in small details.. broken latch in the head, bits of trash in the seatback pocket... but still head and shoulders above their competition. Oh, and it'd be nice to have bar service better coordinated with dinner.. the bar showed up quite a while after dinner was handed out. Tough if you prefer wine with your meal."
Pros: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Cons: "My car was left in Dubai , & I am not sure when I will get it."
Pros: "It was more comfortable than a US carrier's coach class, but ,8 hours in coach is still rough."
Pros: "Gorgeous plane, delicious food and great entertainment system."
Cons: "My wife and I checked in together and we have identical bags, but hers did not make it to Milan BECAUSE IT NEVER LEFT NY DUE TO TOTAL INCOMPETENCE. IT TOOK 4 DAYS, 35 PHONECALLS AND INCREDIBLE PERSISTENCE TO MAKE SURE WE GOT IT BACK AND EMIRATES WAS AWFUL IN THIS REGARD."
Pros: "Beautiful plane, lots of room, nice lighting, soothing colors, friendly staff, better meals, nice toy pack for my daughter."
Pros: "The fly was fine as usual"
Cons: "Not Emirates fault but they open my bags and made a mess with the presents for my family"
Cons: "Wasnt able to sit next to my wife on my honeymoon"
Pros: "Crew very attentive and helpful"
Cons: "Boarding chaotic and unorganized. Cabin temperature = sauna for first 90 minutes. Everyone stressed. Babies crying. No water. No service. But all seat back screens lit and hot. Awful."
Pros: "Horrible customer service on the telephone line."
Cons: "Terrible customer service and no pity that jfk had 40 canceled flights coming in that day."
Food and the entertainment on the airline was good. The legroom between seats was OK because I am a female and I’m not too tall. As mentioned before the only issue I had was with the luggage. The only allowed one suitcase first passenger on the way to Karachi Pakistan. On the way back they allowed me to suitcase per passenger
Comfortable flight and before time arrival was excellent overall
It was a good trip. Friendly staff. On time flights. Great experience.
Comfortable aircraft and excellent service
The best, Qatar Airways is incompatible
Food was poor. We got sick
Pros: "Qatar's consistency has always appealed to me. Being in travel and tourism myself, I appreciate climb to maintain global standards with the kind of diversity your operations rely on. One cannot achieve this without clarity in vision, mission and action. Covid has challenged us all beyond words but kudos to you in still being resilient to the test."
Cons: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction."
Pros: "Private cabins in business class"
Cons: "Better control over boarding process"
Pros: "Yes, Crew was amazing and timing was perfect."
Cons: "Excellent performance"
Pros: "Absolutely nothing."
Cons: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."
Pros: "The crew were good"
Cons: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"
Pros: "Staff is nice and polite."
Cons: "Need more movies choice and TV"
Pros: "Everything"
Cons: "Nothing"
Pros: "Very packed and no leg space"
Pros: "seat was great"
Cons: "flight attendant should be nicer"
Cons: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."
Pros: "Food was excellent and the crew updated us through out the flight"
Cons: "That fee for overweight was excessive"
Pros: "good crew"
Cons: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Cons: "Seat didnt fit to me."
Pros: "All crew were nice"
Cons: "Diabetic food not palatable,. No Mango juice, did not serve Diabetic meal earlier. I had hypoglycemia.."
Pros: "5 star service"
Cons: "no wifi"
Cons: "- Leg Space is challenge"
Pros: "Helpful and friendly flight staff, comfortable business class seating that provided privacy and room for personal carry-on bag and toiletries."
Cons: "No complaints."
Pros: "Films Service"
Cons: "Not enough films"
Pros: "The crew was friendly and very attentive."
Cons: "The plan was very hot and made the experience less than desirable."
Pros: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Cons: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Pros: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Pros: "The airline in general was good, provided a kit with socks, ese plugs,toothbrush and other essentials,good movie choices, overall customer service. They had free wifi which was amazing!!"
Cons: "We took 2 long flights one from morrocco to Qatar and Qatar to dallas. The food on the flights was not the best, one the first one they ran out of chicken meal and only had fish left which was gross, for such a big airline you would also think they give a snack in between meals but they do not.also after giving you the food it took a long time for them to pick up the tray which I thought was unusual"
Pros: "The staff are outstanding! Friendly, helpful and accommodating."
Cons: "Poor choice of movies. Their 'world' movies should have subtitles"
Pros: "Great selection of movies and tv shows"
Cons: "Entertainment screen is too dim even on highest brightness setting"
Cons: "We could not watch anything as my wife and my screen did not work."
Cons: "My screen was not working."
Pros: "Their food and crew was good."
Cons: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."
Pros: "Not crowded plane. Some fantastic flight attendants. Very helpful and dedicated to make customers happy and help us enjoy the flight"
Cons: "Not very comfortable seating. A couple of not so friendly flight attendants. Crew on the ground in Doha not very attentive or cooperative"
Pros: "Flight was great, best over seas flight I've ever had!"
Cons: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
Pros: "It was something unexpected"
Pros: "Comfortable seats, clean plane and airport. Only reason for choosing Qatar airways was cheapest fare."
Cons: "Few crew members attitude and services are highly unprofessional. Everything at Doha airport is way more expansive than neighboring international airports. Food quantity and quality in flights is below average. Security at Doha airport are highly unprofessional and have no respect for passengers and their privacy."
Pros: "The crew was very nice"
Cons: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."
Pros: "The best service"
Cons: "Nothing bad to say"
Cons: "Boarding was horrible with those disorganized people that keeps telling you please sit while waiting for the gate to open AND THERE IS NO SEAT (in front of the gate) SO THEY ASK YOU TO SIT WHAILE THE NEAREST SEAT THAT AVAILABLE ARE TO FAR AND THEY ARE ALL OCCUPIED."
Pros: "Best thing is 2 free checked bags."
Cons: "Food and service in economy could be better. Nothing special about Qatar."
Cons: "This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore"
Pros: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Cons: "Boarding a bit haphazard"
Pros: "The crew was very friendly and everything else was very good and comfortable on the flight."
Cons: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."
Pros: "Nothing"
Cons: "The first flight of my journey was delayed which made me late for my next two connecting flights. I arrived on vacation a day late. Paid for a hotel and activities that I never used. My bag arrived 5 days late. I had to buy clothes on a daily basis which ate up more time and fun money. The airline gave me nothing except empty promises and dismissive apologies."
Pros: "Very nice service"
Pros: "it makes my trip wonderful. Thanks quatar airlines and kayak"
Cons: "- The Flight was canceled to fly directly from DOH to PHL.... Our party was put on a transfer at ORD...added additional 8 hours of layover... flight itself wasn't terrible... but the bathroom situation could be hectic..."