The food provided was not as good in the previous trips!
More Baggage limit Alternative of virtual check in at airport , prefer personal touch with “real person”check in counter for baggage drop
I would not have changed anything… It was a perfect fight
Pros: "Overall, the staff was amazing, so as the food and cleanliness"
Cons: "The space between the seats in economic seat"
Pros: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Pros: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Pros: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Cons: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Pros: "Service was great on both sectors"
Cons: "Premium economy seat is still not comfortable enough in comparison with economy."
Pros: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Cons: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Pros: "The comfort and caring staff"
Cons: "Food serve a bit slow with the no of pax and long queue for the washroom"
For such a long flight I feel the spacing of seats could’ve been better to make it more comfortable for passengers. Very little space to move & stretch legs.
Pros: "Crew was amazing and very helpful"
Cons: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"
Pros: "Excellent crew, who make each person important."
Cons: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."
Cons: "The crew was good, but the attentiveness of the crew on the second leg was amazing"
Pros: "The crew is good."
Cons: "The check-in is a disaster. A F-class passenger is treated as a Y passenger. Luggage limited to 2 pieces, even as GOLD FF, was made to pay US$200 dollars on a ticket of already 3,500 dollars and the price is the same for F-C-Y! The treatment was really commerce, as if the check in gets a commission"
Cons: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."
Cons: "It was my first flight ever. So it was perfect thank you Emirates"
Pros: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Cons: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."
Cons: "Check the head phone sets have both speakers working. I had to ask for a different set which was fine"
Pros: "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
Cons: "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"
Trop from plane to gate at Qatar airport was very long .
Same as the flight to Doha. Very uncomfortable seats. No leg space
Pros: "Crew friendly it's my son favorite"
Cons: "Seat selection and little needs comfortable for young kids with mothers"
Pros: "Everything about the trip was great excellent customer experience"
Cons: "If I got to sit in first class coz the plane was so empty haha"
Cons: "No gate for departure or arrival. No business class longe in Cape Town."
Pros: "Comfortable cabin atmosphere"
Cons: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."
Pros: "Absolutely nothing."
Cons: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."
Pros: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Cons: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."
Pros: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."
Pros: "Staff are very polite and helpful (ground staff and in the air)."
Cons: "The food was hit and miss. Some of it was good and some of it used ketchup as a sauce. The economy seats have been stripped down to budget airline level padding and the rows seem have been been jammed in a little closer."
Cons: "This was my first time with Turkish airline , the airbus from Chicago to İstanbul was quite old and seats were not comfortable while the plan form İstanbul to Islamabad was perfect . Thank you Turkish airline"
Pros: "The movies"
Cons: "Lack of crying babies and lack of sleep seats too close lack of comfort"
Cons: "I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark"
Pros: "Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!"
Pros: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Cons: "In-flight entertainment films were a bit limited"
Pros: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Cons: "Foot rest in economy, gluten free meal is poor (except bread)."
Cons: "The plane was late to fly. All the passengers were in, and we were ready to take off, but we kept sitting still for 30 minutes for no reason. Though the plane was not late at the end, as we landed on time."
Cons: "no personal ac by each seat and the plane was really hot"
Pros: "Good food"
Cons: "Uncomfortable seating, oldish plane, depressing colour combinations in the plane. Plane lavatory was dirty"
Pros: "Large screens, reusable dishes + silverware"
Cons: "Plane was old, felt more squished and the seats did not decline. Also very note."
I've never been served three bread courses in a single meal before. Was really impressed by the novelty of that.
Pros: "Crew were helpful"
Cons: "Food was very poor with very limited choices and no entertainment system on this flight"
Pros: "They an amazing crew"
Cons: "They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special"
Pros: "crew good. seat base was not soft nor comfortable."
Cons: "have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself."
Pros: "Crew was really great - helpful and kind."
Cons: "Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk."
Pros: "I love the entertainment and frequent availability of food and drinks"
Cons: "The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair"
Cons: "No Gin & Tonic Bus transfer to airplane for international flight? Twice...?"
Cons: "The most unprofessional ground staff I have met coupled with the most disorganised airport"
Pros: "we had an overnight stay in addis ababa so we got a free accommodation in town, that was so great, a chance to see town and get a good night sleep before our next flight. the plane is big with screens so you can watch movies, the seat is comfortable, even for a tall guy like me (1.9 m)."
Cons: "It did took a lot of time since we landed until we got our bus to take us to town to our hotel. we waited in the airport for more than one hour, it was late, and we were tired. but after we got to the hotel, it was perfect"
Pros: "Attendants were courteous and the spacing is better than some airlines, but that’s about it."
Cons: "Check in was a disaster: no logical control of 100s of people; delayed on the tarmac for 1:45 for a “minor technical reason” that apparently had nothing to do with the actual operation of the plane that prevented me from making my next flight. Food was terrible. Flight attendants could have been more helpful about my missed connection."