Chaos at the gate while boarding - no clear signs or announcements
Child’s meal was great along with other nice touches for kids.
There is an issue with A380 when it arrives in Munich, because a business class passengers like me have to wait for the first class passengers to disembark, which takes some time while you are also offloading economy passengers this causes an issue at customs where your business class passengers end up behind a large bulk of economy passengers This is a frustration and the early dislocation should be and is supposed to be a benefit of business class
Emirates A380s are always wonderful to fly on. Their crews, food and service are always excellent. They are typically on time and the only thing I would change (maybe newer or upgraded aircraft have this) is bluetooth so I can pair my noise cancelling headphones without a cable.
Warm staff, very responsive service. Well furnished cabin and comfortable seat and amenities. Excellent onboard wifi connection and very large comfortable restrooms.
Great flight - Clubhouse met our needs, and the staff provided good service. Boarding felt a little chaotic, but given the size of the aircraft, it's always going to be challenging. Whilst the crew were friendly, the number of passengers meant that we received our breakfast items, but had finished breakfast before we were served a drink. Lunch was much better organised, and throughout the flight, the crew were attentive. Found the seats and ICE to be excellent. Disembarkation was fine, and everything possible to expedite the process was being done.
Super flight. On time departure and arrival. Very good service. Luggage arrival at DXB was a little delayed but you can’t have everything the very best :)
This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.
Fantastic service the managed to locate my checked bag on the plans as re-tagged it for my final destination.
Emirates need to improve the boarding process. There is no point calling for all First and Business Class passengers plus Platinum, Gold and Silver Skywards members at one time. Further to this, try channeling all these people into one entry point with no defined lines. It was chaos. The is a common issue on the Dubai to Riyadh flight. Poor effort Emirates.
Same as already mentioned. This was more comforting as I got my aisle seat for my knee.
It would help id flight crew were not rude and showed some courtesy. They were shouting at passengers and yelling instructions as if we were school children at lunch cafeteria!!
It was very good. It was a long flight and being a tight with little leg room.
It was little disheartening and disappointing. Although flight staff did a good job. But customer service didn’t do anything to resolve my issue.
Initial booking was confusing and had to get new CC issued.
As good as you can expect an economy flight from Europe to Australia to be. Nothing agains Qatar, just feels like every new generation of plane gets tighter.
Food was absolutely pathetic. I wasted so much food which I thought was inedible. I also loathe the inflight entertainment system which has very little content
Boarding from DOH to SYD the Business Class were pointed in a separate gate but no one there to receive us. Otherwise it was ok.
My baggage is lost. Flight cancelled, Rebooked ticket through long routes. Mental stress, emotional hurt
I wish the leg room was better for Economy especially for the outbound flights to India . The outbound flight to US and Qatar was good
Flight was delayed. While standing at the gate, a note appeared on the sign saying the gate had changed to a gate far away. No member of the Turkish airlines team got on the microphone to instruct passengers to go to the other gate, to ignore the chiron, etc. Finally, the message disappeared. Eventually, the flight began to board. Very slowly. More slowly than I experience with other airlines. Though Istanbul may just be slow . . . In all other ways, great flight, great entertainment (top notch movies), great service, excellent food, comfortable lie-flat seat, dimmed lights, etc.
It was a pleasant experience. In flight entertainment could have been better
Cancelled with no notification and no assistance from ground staff re options or rebooking, where to stay or how we could get home to LHR.
I have travelled many times on Turkish, but they always board at least 30-40 minutes past the stated time. If informed properly, passengers can choose to spend more time in the .lounge instead of standing around by the gate waiting to board. The new lounge at DFW was a big disappointment. The aircraft itself was a shock. In the past I have flown this sector with regular business class seating configuration of 1-2-1, The 2-3-2 seating is very disappointing after paying such high prices for tickets. The DFW to Istanbul segment was slightly better, but the Istanbul to Delhi segment was no better than premium economy. I will try to travel more on airlines which give business class passengers more value for their money.
After arriving in Istanbul, the transit information on the electronic board showed a tight departure time, and the gate changed in the middle, making it difficult to make it on time.
Everything about that day was great I was happy with how things went as a first time traveling with the airline thank you for all that you’ve doing by taking us there to our various destinations thanks.
The worst experience I have ever been in, they canceled my ticket the very last minute although it was Booked since October! They claimed it was not possible to change the schedule till January 11, 2026 and all my plans were screwed! My wife paid cash upfront a down payment for a surgery she was going to perform on dec 27th, and all these money lost! I’m considering seriously to get support
We were charged for checking in our bags! One bag per person was supposed to have been included in the ticket price, and yet Turkish Airlines charged us nearly $200 per bag!
it was like a banya -so hot... They did provide a great experience with special food. one toilet broke midflight In general it was a peaceful and relaxing flight - for business class it was good.
I paid $150 to upgrade to this seat. My exit row seat had ample leg room BUT the collapsable table was broken so my food tray and drinks slid over to my lap, the screen malfunctioned.
