Not that good The crew in the plane were rim professional & almost lost in their work distribution
Not that good The crew in the plane were rim professional & almost lost in their work distribution
The experience was not as pleasant returning as leaving. Went through clearance twice, crew was not as customer focused.
This airline is one of the best Ihave travel around the world well use them again in the future the food was higher quality plus your personal aboard communicated in many languages on our flights 13 this was amazing 👏 🤩 😀 👌 😄 thank you
I was traveling business purposes and I only had one carry on and a personal computer back pack . My carry on was 8.5 kg little more than allowable. At jfk airport check in they did not let me carry it . I was little disappointed.
The individual attention the crew gives to passengers is commendable and I find them positively helpful.
More space all around is practically essential on long international fights, and Emirates definitely delivers. But food selection and taste was only average. Otherwise, the flight was smooth and the cabin crew service was fine.
I bought Business class ticket but they treated me like economic class. No lounge allowed at check inn I have to take stuff out while other passengers have more than 25 lb in bag. Because I bought tickets from other than airlines . It’s discriminations from airlines to passengers.
Emirates is usually on time, but not this trip. Also, during the flight the attendants disappear unless called upon. Very strange. I have watched the quality of Emirates service diminish over the last five years.
Quality and tasty Food and service, bigger seat comfort and leg room, etc.
Overall emirates continues to amaze me with their. Awesome service . I had shifted away from emirates , because I lost luggage and watch in emirates in 2019 that drifted me away from this airline , but I am willing to give it try
All over with Qatar airlines my experience was really bad due to delays and then putting me on different airlines and after 8 hours of wait I had to listen to their is no plane to fly for another 24 hours. Wore experience ever.
Excellent will be flying again in May with Qatar. to Botswana.
Other than low space, which is the problem with all airlines for economy class, the flight was excellent.
Terrible airlines - suffered entire flight due to food poisoning from stale food
Staff was helpful. Flight was on time. Overall excellent experience. Thank you will fly again.
Qatar is the worst airline experience I had in a long time traveling business class, I believe the hype is all paid for by bloggers.
need to improve management and air hostess services. Rest of it’s OK.
some sections of airport are too cramped. The screening of luggage was twice and a huge hassle. They kept saying my boarding the for my next flight was in 10 minutes but were dragging the screening too long. having a 2 hour connecting time with this much delays in screenings is not good. They could see I was traveling with special needs kid yet I was" randomly chosen" to be personally screened again.
My Tv don’t work the whole from Doha to New Delhi. Overnight didn’t work from Bos to Doha and had to eat food without light
Qatar said few times that the luggage will be at the final destination but they were wrong. Please check where your port of entry is at the destination. This is where the luggage would be. The food was terrible.
Movie selection was ok, but could be better. Would like to see greater selection of newer movies.
Loved the check-in experience. Very friendly staff and not crowded. I did wind up with a middle-middle seat, which was quite uncomfortable. Always appreciate the very professional staff on TAL.
It was a nightmare. I booked business class ticket from Ediburgh to Beirut via Istanbul to attend a funeral. I had a wonderful experience flying to Istanbul from Edinburgh. Then I could not get a boarding pass issued to Beirut. It seems that although they booked me and I had a reservation number, I had no seat allocated and the flight was full. I was asked to go from one desk to another and made to wait for 2 hours. I missed my flight as I did not have a seat assigned and it was full. The only option was to put me on the next flight, 6 hours later, for a fee of over $400. They said that was the best they can do to 'help me' and to 'take it or leave it'. Well, I was not about to be bullied; I stood my ground. I booked and paid premium for the journey, which was confirmed. The eventually accepted to not charge me extra and i waited a total of over 8 hours in the airport with no compensation. On top of my grief with the risk of missing the funeral service, I had to put up with their indifference and condescending attitude. They spoke about me in Turkish thinking I would not understand (I hold a British passport) in front of me. When they eventually handed my passport and boarding pass back to me, I showed them I was born in Istanbul and that I understood everything and said a condescending 'thank you' back to them in Turkish. You should have seen their faces. I said that consumers have rights and it is a shame that Turkish Airlines does not have good customer service to at least acknowledge and apologize for errors committed by the airline. Blaming the me, the client, for such an error and placing unreasonable ultimatums, rudeness and dismissiveness to be rid of me, particularly when I was vulnerable and visibly grieving was really shocking... The airline taints the city of Istanbul and the people of Türkiye. Such a shame.
the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up
In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.
Quality of service on board was very inconsistent. FA service primarily seemed robotic and they barely engaged with passengers
The airplane from IAD to Istanbul was too old. The chairs were to tight and uncomfortable. I continued my travel from Istanbul to Bangkok. This airplane was better and newer than the first one. Even food was better.
they were much nicer on this flight. however, my baggage was delayed by one day, and one of my suitcases arrived broken.
Everything was great Turkish airlines should show the same attention to international flights.
Our itinerary was broken apart by ChatDeal and let off our luggage from Turkey to Greece!! When contacted by this prior to our departure, I was informed it was my fault...I had to pay for checked bags, in middle of our trip! Turkish Airlines is not to blame for my distain of the ChatDeal interaction. COMPLETELY UNSAT!!