Daily cleaning, installation of cabin HEPA filters on flights from Asuncion
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Scores according to KAYAK customer reviews
Cons: "main bag (out of 3; 2 made it) left behind"
Cons: "The seats are so squashed in in economy it was really hard to get comfortable. The inflight entertaining on the screens was rubbish. The app didn’t work with the movies. Some of he crew were lovely, and some were just ok."
Pros: "No problems"
Cons: "No issues"
Pros: "Crew very generous and polite"
Pros: "Good flight, nice staff."
Cons: "Food not the greatest and flight over-crowded."
Cons: "US Gov shutdown a pain to get thru customs and security. cabin crew on flight to YYZ was terrible."
Cons: "I didn't get to get on the flight."
Pros: "All went well"
Cons: "Nothing :("
Pros: "The plane, crew and boarding was great, and the food and drinks were quite good. Legroom in standard economy class was passable for a 6'2" person."
Cons: "I booked through the United website as trip from US, have Silver status on United, and Lufthansa's policies of not allowing advance (1-2 mo before flight) seat selection (never on UA nor LH websites) are just horrible. Hard to get through on 800 number, and 1 day before trip answer was still to do it in Frankfurt. Economy plus was $1000 more/person, and even then no guarantee I could choose a seat far in advance. Then, at computer kiosk in Frankfurt, they had a wrong diagram of the plane,as we ended up on what turned out to be a no-recline row which I would never get. I'm 6'2", 230lbs, and wasn't able to sleep on that flight. Had I been able to reserve a seat behind a bulkhead or in exit row 2mos in advance, I would have been fine."
Pros: "Friendly staff, on time departure and arrival."
Cons: "Cramped planes."
Pros: "The crew was polite. The flight was comfortable."
Cons: "Late late late. 12 hours later I'm still not on a plane home"
Cons: "No beverage offered during the entire flight. Plane was on the runway for about 40 min prior to take-off. What a waste of time!"
Pros: "Nothing really worth writing about this flight. Average."
Cons: "The seating area was not clean. Bread crumbs and other food particles, hair and liquid marks were on the seat and adjoining areas. Having been a regular UA flyer for nearly 8 years, I am seeing the quality slip year by year."
Pros: "Although the flight was delayed nearly 2.5 hours due to a lightening strike that knocked out the ovens, the crew worked hard to make the flight comfortable."
Cons: "The airline kept pushing back the departure time. I received 5 different emails with different departure times. Once on the plane the food was sub-par (even for airline food) due to the limited oven functionality."
Pros: "The service was great"
Pros: "It was in time. The flight attendants were nice."
Cons: "It was crowded."
Pros: "The flight"
Cons: "The time"
Cons: "The fact that I was stranded in Colorado due to weather and they would not refund my ticket even though I had purchased insurance. They wouldn't even give me a credit. Will have to think twice about doing business through KAYAK and United from now on."
Pros: "Landed on time"
Cons: "Changed gate to another terminal at the last minute, we made it on time buy with an infant and a toddler taking a bus in a raining day was tough."
Pros: "economy plus"
Cons: "One staff member was rude and ruined the flight"
Pros: "It was a jet"
Cons: "But the captain was missing for over an hour"
Cons: "Being wedged in the middle seat after two overseas flights and seeing stand-by passengers in isle and window seats in rows ahead of mine... no, I did not appreciate that. In other words, UA is accomodating stand-by passengers before accomodating customers who have purchased tickets. Try sitting in a middle seat after two overseas flights... especially as a tall person with no knee space and a super-uncomfortable seat with the headcushion area reaching only your neck. Those seats were clearly made for folks under 5'8"-5'9"."
Pros: "Attentive, polite and efficient staff."
Cons: "No TVs. No reason planes shouldn't be upgraded"
Pros: "$155 roundtrip cost with limitations described before purchasing tickets. It would be much better to at least be able to take a backpack as a carry-on, but all costs were included in the price except luggage and that was reasonable at $25/bag."
Cons: "Not being able to take a backpack as a carry-on"
Cons: "I didn't realize how you can no longer be accommodated without being charged for everything."
Cons: "Lairs Stealers No ticket for flight If there's an emergency don't count on Kayak ever. Run around and around"
Cons: "No internet so made for a boring flight"
Pros: "I learned to stop flying Air Canada or United affiliated partners"
Cons: "Just about everything else"
Pros: "The flight was overbooked and I'd volunteered to take a voucher for a later flight. Last second they'd put me on anyways and thankfully There was still room for my carrry on. Comfortable & quick smooth ride!"
Pros: "Entertainment was great. No problem with boarding/departure/baggage claim"
Cons: "Couldn't recline in exit row. No pillow. No foot rest"
Cons: "My flight was delayed three hours. The staff behind the gate were extremely rude and unhelpful when I or others would ask details about the flight. They failed to provide us with anything other than "All we know is what you know," which is extremely false as they knew the whole time that the flight coming in was delayed, which delayed our flights. The crew onboard was extremely rude as well, telling me I could not have two cups of Coke when I asked for a second (I was thirsty, and we were waiting for 3 hours to board the flight). Also, the flight attendant kept knocking on the bathroom door while I was in there, and once I got out, told me I was limited to 5 minutes during flight (which I have never been told, and have been flying for years). Needless to say, I probably will never be flying United Airlines again."
Pros: "On time, safe, good landing, friendly crew."
Cons: "Stingy on drinks. No food. No on board entertainment."
Pros: "Friendly crew, absolutely no delays, plane took off within minutes after boarding, flight arrived 13 minutes ahead of schedule, smooth trip."
Pros: "The wheel chair was not available at OHare. It took 39 minutes to get a wheel chair on outbound flight. Upon arrival at O'Hare we had to wait 20 minutes as there were only few wheel chairs -"
Cons: "Lack of Wheel chair as explained above"
Pros: "Being extremely punctual."
Pros: "Plane was on time"
Pros: "On time."
Cons: "Having to check my carry on luggage because the bins were full on a large plane."
Cons: "Why was I not able to select a seat for the second part of my trip? Why was the agent announcements inaudible?"
Pros: "Good quick flight"
Cons: "Was asked to pay $25 extra for my luggage. That should have been disclosed up front on the ticket. Not happy"
Pros: "Once again, no problems occurred on this flight. I was just glad that I was on my way back home."
Cons: "I arrived at 4:58 AM and there was no coffee shop in the terminal 7 arrival area. I had to walk all the way to Delta airlines terminal 5 just to buy a cup of coffee. What. A. Shame."
Pros: "Your staff was wonderful! Everyone was patient and compassionate. I was asked to move to the back to balance the plane and the stewardess was extremely empathetic."
Cons: "I hoped there would be more room. I felt like I was always in the way even sitting in my seat."
Cons: "Left laptop on plane (was rushing to connecting flight because inbound plane was so late), and even though I realized it as soon as I exited the jetway, gate agents refused to let me back on plane or have staff help retrieve the laptop. It was found 4 days later in Albany, where they made me pay the FedEx charge to ship it to me. Still haven't received it 4 days after I paid for overnight shipping - 8 days In total so far with no results."
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "They put me on a flight for the next day and got me a hotel room when it was determined I missed this connection"
Cons: "I was supposed to go out the day before. My first flight landed 30 minutes before it was scheduled. I would have gotten to the gate with 10 minutes before departure. No one called ahead, checked if there were people connecting. With 15 minutes to go on the shuttle between terminals, they called ahead and the gate was already closed. It was the last flight out of the day."
Pros: "The flight was very short. Loved it"
Cons: "My Ears hurt after the flight was over."
Airlines flying from Asuncion have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Asuncion
Masks required on board, masks provided on flights from Asuncion
Social distancing seating
Middle seats unavailable to book on flights from Asuncion
Testing for antibodies, testing for symptoms for flights from Asuncion
Waiving of change fees. Search flexible flights from Asuncion