The comfort and efficiency was excellent. The lady receiving our luggage at check in was a bit grumpy. We managed to cheer her up.
Bording theough the E gates is terrible. Bus ride, no aircon wait on the bus, not great
Long flight yet diabetic food is not an option. Religious requirements are catered for. Diabetes is not a choice. Basic requirement. Poor show.
Loved the in flight meal! Surprisingly good.! Staff on board were all friendly and professional! Book as far ahead as possible! Get your seat selection locked in ASAP
Far better than last return flight we had when the flight was delayed due to technical error and we missed our connection flight with no initial support from Airlink. This time thankfully all went well and will use again.
This was an excellent flight with great crew and a full complement service including a sandwich, a drink from the bar, tea, coffee or water with the meal and then a further bar service.
I can't understand how the priority boarding queue has so many people standing in it. I was travelling business class and arrived 40 minutes before boarding time and there we about 25 people in the queue ahead of me?
Great flight, excellent service comfortable plane. No entertainment available on the flight but it was only a 3 hour flight.
Our flight from Kasane to JNB was delayed, which meant we missed our connection to CPT. The JNB ground staff were not helpful at first, initially insisting that our flight into JNB had been on time when in fact it was 40 minutes late. No domestic transfer staff available. So we had to wait another 3 hours for the next flight to CPT, then nearly 40 minutes for our luggage. Getting into our hotel after midnight was never in the itinerary. Airlink travel is not in our future!
+ There was a great small meal even on the short flight + They gave our kids a magazine that kept them busy because there were no screens - We didn't get a boarding pass for our infant in arms for the connecting flight
My wife’s checked luggage was missing her glasses,and some jewelry. The suitcase was inspected before boarding by your staff of thieves. So sad that your country suffers from so much domestic thievery. My wife is South African.
Your flight from CPT to JNB was delayed 3 times !!! Operational issues tells the customer, me , nothing!!! Issues really were bad weather; and mechanical failures due to poor sub- standard preventive maintenance. Blame the weather all you want, but a delay of 5 hours should be unacceptable to your management. The Cemair staff in JNB dropped the ball !!!!!! And the answer here in South Africa is a lack of CARING . Understand????
My original flight was cancelled and I was rebooked on a flight that departed 7 hours later. I was advised by Emirates (with whom my full itinerary was booked) that I was not able to cancel and change airlines. Needless to say, not happy.
Female pilot and co-pilot handle themselves very well. Professional.
Plettenberg Bay is a unique airport, so boarding with always have certain quirks. Cemair has zero regard for passengers, and their commitment to adhering to departure times. In two flights we had 3 flight changes, and a 1.5h delay. If you have any kind preceding or follow on plans, do not fly Cemair.
For now everything is good we want access to book direct to camair
send ourt booking confirmation numbers as soon as payment is done to simplify checkin
No A/C on the plane - and it was hot. Unmarked aircraft - looked sketchy.
Flight delayed with no explanation was only made aware lats min when already arrived at the air port
Efficient low cost operation.. Gets you from A to B, not much else.
