The Pollux

4 stars
Bahnhofstrasse 28, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
+41 27 966 40 00
9,1
Wonderful
based on 720 reviews
720 reviews
Tue 7/7
-
Wed 8/7
2 guests, 1 room
Deals from
R2 678
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R2 678
Double room
R3 592
Superior room
R6 467
17 more The Pollux deals
17 more The Pollux deals
Other
Building
Bar
Balcony
Other
Bathroom
Other
Other
Other
Other
Other
Other
Other
Living room
Outdoor view
Other
Bathroom
Other
Other
Photos of The Pollux
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Offering a Finnish sauna and a Turkish steam bath, Hotel Pollux is situated in Zermatt and is a five-minute walk from Zermatt-Matterhorn Ski Resort. It is also conveniently located within a 10-minute walk of Zermatt Railway Station.

Hotel Pollux provides several ski facilities, including ski lockers and ski passes. Free Wi-Fi is available for those who need to stay connected while travelling.

The hotel has 35 rooms, all of which are equipped with cable/satellite channels, a hair dryer and a mini bar. There is also a radio, a desk and a telephone.

Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently located for those who want to stay close when looking to sit down to a meal. A selection of dining options are also found nearby.

The position of Hotel Pollux allows easy access to many tourist attractions on foot. Stockhorn Zermatt and Klein Matterhorn are an easy car ride away.

9,1
Wonderful rating
Based on 720 verified guest reviews

Latest deals for The Pollux

Tue 7/7
-
Wed 8/7
Classic room
bed type unknown
R9 464
nightly with fees
bed type unknown
R10 618
nightly with fees
Double room
bed type unknown
R3 592
nightly with fees
bed type unknown
R5 011
nightly with fees
bed type unknown
R5 226
nightly with fees
Superior room
bed type unknown
R6 467
nightly with fees
Standard Room
bed type unknown
R2 678
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Pollux

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Shuttle service (free)
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Mini-market on site
  • Public transport tickets
  • Shuttle service (free)
  • Ski pass vendor
  • Tour desk
  • Key access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Things to do

  • Snow sports gear
  • Ski school
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Skiing
  • Beauty salon
  • Hiking
  • Sledging
  • Ice skating
  • Snowboarding

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Ski storage
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Tile/marble floor
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Smoke alarms
  • Heating
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Lift
  • Accessible by lift
  • Adapted bath
  • Upper floors accessible by lift

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Radio
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Indoor play area

Pool and spa

  • Spa
  • Steam room
  • Sauna

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Shuttle service (free)

Fitness

  • Fitness centre

Reviews of The Pollux

9,1
Wonderful
720 verified ratings
Wonderful
509
Very good
151
Good
45
Okay
8
Fair
4
Mediocre
2
Poor
1

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near transport and shops, friendly and helpful staff, cleanliness, good breakfast, and pleasant bar and spa facilities. Some noted minor issues like noise from the bar at night and occasional service lapses, but overall the hotel offers a cozy, convenient, and well-equipped stay for travelers. The ski room and amenities were also highlighted positively. Negative comments included concerns about safety and occasional staff attitude problems.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness8 out of 10
Breakfast8 out of 10
Bar7.5 out of 10
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Location

Bahnhofstrasse 28, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum272 m
  • Zermatt-Matterhorn Ski Resort275 m
  • Zermatt Railway Station341 m
  • Gornerschlucht1.6 km
  • Sunnegga Ski Resort1.9 km
  • Unter Gabelhorn3.9 km
  • Riffelsee4.5 km
  • Riffelhorn4.6 km
  • Schwarzsee4.7 km
  • Bosentrift4.8 km
  • Gornergrat5.1 km
  • KOSMA5.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Pollux

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Pollux

  • Where is The Pollux located?

    The Pollux is located at Bahnhofstrasse 28 in Downtown, 0,2 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to The Pollux.

  • When is check-in time and check-out time at The Pollux?

    Check-in time is 15:00 and check-out time is 11:00 at The Pollux.

  • Does The Pollux offer free Wi-Fi?

    Yes, The Pollux offers free Wi-Fi.

  • How far is The Pollux from the airport?

    The Pollux is 87,7 km from Milan Malpensa. The Pollux is 89,8 km from Lugano.

  • How does KAYAK find such great The Pollux hotel deals?

    KAYAK scours the web for all room deals available at The Pollux in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pollux and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pollux.

Nearby hotels and places to stay

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Cheapest

See cheapest stays in Zermatt
3-star hotel
45% cheaper
Hotel Continental
7.9 Good (1 202 reviews)0,02 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areasR2 619+
2-star hotel
31% cheaper
Hotel Alphubel
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3-star hotel
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3-star hotel
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Most recommended

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3-star hotel
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3-star hotel
Hotel Romantica9.6 Excellent (1 092 reviews)0,16 kmBar/Lounge, Free Wi-Fi, Tea/coffee makerR5 148+
4-star hotel
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Good to know

Value for money

Distance to city centre

8,5
0,2 km

Everything you need to know for your stay in Zermatt