The Pollux

4 stars
9,1
Wonderful
based on 733 reviews
733 reviews
Bahnhofstrasse 28, 3920 Zermatt, Valais, Switzerland
Bahnhofstrasse 28, Zermatt, Valais
+41 27 966 40 00
Wed 12/8
-
Thu 13/8
2 guests, 1 room
Other
Other
Building
Bar
Bathroom
Other
Other
Other
Restaurant
Other
Other
Other
Other
Other
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Offering a Finnish sauna and a Turkish steam bath, Hotel Pollux is situated in Zermatt and is a five-minute walk from Zermatt-Matterhorn Ski Resort. It is also conveniently located within a 10-minute walk of Zermatt Railway Station.

Hotel Pollux provides several ski facilities, including ski lockers and ski passes. Free Wi-Fi is available for those who need to stay connected while travelling.

The hotel has 35 rooms, all of which are equipped with cable/satellite channels, a hair dryer and a mini bar. There is also a radio, a desk and a telephone.

Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently located for those who want to stay close when looking to sit down to a meal. A selection of dining options are also found nearby.

The position of Hotel Pollux allows easy access to many tourist attractions on foot. Stockhorn Zermatt and Klein Matterhorn are an easy car ride away.

9,1
Wonderful
733 reviews

Latest deals for The Pollux

Wed 12/8
-
Thu 13/8
Double room, bed type unknown
R4 960
nightly with fees
Double room, bed type unknown
R5 229
nightly with fees
Superior room, bed type unknown
R6 471
nightly with fees
Double room, bed type unknown
R5 297
nightly with fees
Double room, bed type unknown
R5 796
nightly with fees
Double room, bed type unknown
R5 969
nightly with fees
Double room, bed type unknown
R7 466
nightly with fees
Double room, bed type unknown
R7 869
nightly with fees
Double room, bed type unknown
R8 411
nightly with fees
Classic room, bed type unknown
R10 625
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Pollux

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Shuttle service (free)
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Mini-market on site
  • Public transport tickets
  • Shuttle service (free)
  • Ski pass vendor
  • Tour desk
  • Key access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Things to do

  • Snow sports gear
  • Ski school
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Skiing
  • Beauty salon
  • Hiking
  • Sledging
  • Ice skating
  • Snowboarding

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Ski storage
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor
  • City view

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Lift
  • Accessible by lift
  • Adapted bath
  • Upper floors accessible by lift

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit
  • Safe

Pool and spa

  • Spa
  • Steam room
  • Massage
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Radio
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Indoor play area

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Shuttle service (free)

Fitness

  • Fitness centre

Reviews of The Pollux

9,1
Wonderful
733 verified ratings
Wonderful
519
Very good
154
Good
45
Okay
8
Fair
4
Mediocre
2
Poor
1

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location near the train station and town center, making it convenient for exploring and accessing local attractions. The service was frequently described as friendly, helpful, and attentive, with staff going out of their way to assist guests. Breakfast received positive remarks for its quality and variety. Cleanliness was another highlight, with many guests noting the rooms and facilities were well-maintained. The amenities, including the spa, gym, ski room, and lounge areas, were appreciated for enhancing the overall guest experience. Some negative comments included occasional noise, issues with room size or decor, and rare service lapses, but overall, the feedback was strongly positive.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Amenities9 out of 10
Cleanliness8.5 out of 10
Breakfast8.5 out of 10
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Location

Bahnhofstrasse 28, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum272 m
  • Zermatt-Matterhorn Ski Resort275 m
  • Zermatt Railway Station341 m
  • Gornerschlucht1.6 km
  • Sunnegga Ski Resort1.9 km
  • Unter Gabelhorn3.9 km
  • Riffelsee4.5 km
  • Riffelhorn4.6 km
  • Schwarzsee4.7 km
  • Bosentrift4.8 km
  • Gornergrat5.1 km
  • KOSMA5.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

The Pollux

Which month has the cheapest rates at The Pollux?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at The Pollux is November, with an average nightly rate of R5 525. The most expensive month is January at R10 080 per night.

What is the cheapest day to book The Pollux?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book The Pollux is Sunday, with an average nightly rate of R2 045. The most expensive day is Wednesday at R7 605 per night.

How far in advance should you book The Pollux?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at The Pollux, book around 1 week in advance. This could save you approximately 53% compared to booking last minute.

FAQs when booking at The Pollux

  • Where is The Pollux located?

    The Pollux is located at Bahnhofstrasse 28 in Downtown, 0,2 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to The Pollux.

  • When is check-in time and check-out time at The Pollux?

    Check-in time is 15:00 and check-out time is 11:00 at The Pollux.

  • Does The Pollux offer free Wi-Fi?

    Yes, The Pollux offers free Wi-Fi.

  • How far is The Pollux from the airport?

    The Pollux is 87,7 km from Milan Malpensa. The Pollux is 89,8 km from Lugano.

  • How does KAYAK find such great The Pollux hotel deals?

    KAYAK scours the web for all room deals available at The Pollux in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pollux and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pollux.

Nearby hotels and places to stay

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Cheapest

See cheapest stays in Zermatt
2-star hotel
42% cheaper
Hotel Alphubel
8 Excellent (2 899 reviews)0,05 kmBar/Lounge, Room service, Free Wi-FiR2 884+
3-star hotel
38% cheaper
Hotel Continental
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3-star hotel
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4-star hotel
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Most recommended

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3-star hotel
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5-star hotel
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3-star hotel
Hotel Darioli
9.6 Excellent (41 reviews)0,15 kmRestaurant, Free Wi-Fi, Coffee machineR7 384+
4-star hotel
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Good to know

Value for money

Distance to city centre

8,5
0,2 km

Everything you need to know for your stay in Zermatt