Hotel Pollux

4 stars
Bahnhofstrasse 28, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
+41 27 966 40 00
9,1
Wonderful
based on 727 reviews
727 reviews
Fri 1/5
-
Sat 2/5
1 room, 2 guests
Deals from
R2 695
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R2 695
Double room
R3 615
Superior room
R6 508
18 more Hotel Pollux deals
18 more Hotel Pollux deals
Building
Spa
Spa
Conference room
Other
Other
Bar
Building
Hallway
Bar
Hallway
Balcony
Restaurant
Other
Other
Other
Other
Conference room
Other
Other
Other
Gym
Gym
Living room
Outdoor view
Other
Bathroom
Other
Other
Photos of Hotel Pollux
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Offering a Finnish sauna and a Turkish steam bath, Hotel Pollux is situated in Zermatt and is a five-minute walk from Zermatt-Matterhorn Ski Resort. It is also conveniently located within a 10-minute walk of Zermatt Railway Station.

Hotel Pollux provides several ski facilities, including ski lockers and ski passes. Free Wi-Fi is available for those who need to stay connected while travelling.

The hotel has 35 rooms, all of which are equipped with cable/satellite channels, a hair dryer and a mini bar. There is also a radio, a desk and a telephone.

Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently located for those who want to stay close when looking to sit down to a meal. A selection of dining options are also found nearby.

The position of Hotel Pollux allows easy access to many tourist attractions on foot. Stockhorn Zermatt and Klein Matterhorn are an easy car ride away.

9,1
Wonderful rating
Based on 727 verified guest reviews

Latest deals for Hotel Pollux

Fri 1/5
-
Sat 2/5
Classic room
No inclusions
bed type unknown
R9 525
nightly with VAT
No inclusions
bed type unknown
R10 686
nightly with VAT
Double room
No inclusions
bed type unknown
R3 615
nightly with VAT
No inclusions
bed type unknown
R6 039
nightly with VAT
No inclusions
bed type unknown
R6 403
nightly with VAT
Standard Room
No inclusions
bed type unknown
R2 695
nightly with VAT
Superior room
No inclusions
bed type unknown
R6 508
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Hotel Pollux

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Shuttle service (free)
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Mini-market on site
  • Public transport tickets
  • Shuttle service (free)
  • Ski pass vendor
  • Tour desk
  • Key access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Things to do

  • Snow sports gear
  • Ski school
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Skiing
  • Beauty salon
  • Hiking
  • Sledging
  • Ice skating
  • Snowboarding

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Ski storage
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Tile/marble floor
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Smoke alarms
  • Heating
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Lift
  • Accessible by lift
  • Adapted bath
  • Upper floors accessible by lift

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Radio
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Indoor play area

Pool and spa

  • Spa
  • Steam room
  • Sauna

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Shuttle service (free)

Fitness

  • Fitness centre

Reviews of Hotel Pollux

9,1
Wonderful
727 verified ratings
Wonderful
516
Very good
149
Good
45
Okay
8
Fair
4
Mediocre
2
Poor
3

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near transport and shops, friendly and helpful staff, cleanliness, good breakfast, and pleasant bar and spa facilities. Some noted minor issues like noise from the bar at night and occasional service lapses, but overall the hotel offers a cozy, convenient, and well-equipped stay for travelers. The ski room and amenities were also highlighted positively. Negative comments included concerns about safety and occasional staff attitude problems.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness8 out of 10
Breakfast8 out of 10
Bar7.5 out of 10
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Location

Bahnhofstrasse 28, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum272 m
  • Zermatt-Matterhorn Ski Resort275 m
  • Zermatt Railway Station341 m
  • Gornerschlucht1.6 km
  • Sunnegga Ski Resort1.9 km
  • Unter Gabelhorn3.9 km
  • Riffelsee4.5 km
  • Riffelhorn4.6 km
  • Schwarzsee4.7 km
  • Bosentrift4.8 km
  • Gornergrat5.1 km
  • KOSMA5.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Pollux

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Pollux

  • Where is Hotel Pollux located?

    Hotel Pollux is located at Bahnhofstrasse 28 in Downtown, 0,2 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to Hotel Pollux.

  • When is check-in time and check-out time at Hotel Pollux?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Pollux.

  • Does Hotel Pollux offer free Wi-Fi?

    Yes, Hotel Pollux offers free Wi-Fi.

  • How far is Hotel Pollux from the airport?

    Hotel Pollux is 87,7 km from Milan Malpensa. Hotel Pollux is 89,8 km from Lugano.

  • How does KAYAK find such great Hotel Pollux hotel deals?

    KAYAK scours the web for all room deals available at Hotel Pollux in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Pollux and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Pollux.

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Good to know

Value for money

Distance to city centre

8,5
0,2 km

Everything you need to know for your stay in Zermatt