Hotel Excelsior

3 stars
Hofmattstrasse 38, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
8,4
Very good
based on 892 reviews
892 reviews
Thu 25/9
-
Fri 26/9
1 room, 2 guests
Deals from
R2 687
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R2 687
Double room
R4 086
Deluxe room
R5 848
17 more Hotel Excelsior deals
17 more Hotel Excelsior deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, a garden, and a front-desk safe are onsite. Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
8,4
Very good rating
Based on 892 verified guest reviews

Latest deals for Hotel Excelsior

Thu 25/9
Fri 26/9
Standard Room
bed type unknown
R2 687
nightly with fees
bed type unknown
R4 786
nightly with fees
Deluxe room
2 twin beds
R5 848
nightly with fees
bed type unknown
R7 712
nightly with fees
2 twin beds
R8 161
nightly with fees
Double room
bed type unknown
R4 086
nightly with fees
bed type unknown
R4 306
nightly with fees
bed type unknown
R4 490
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Excelsior

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Internet
  • Pets allowed on request. Charges may apply.

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Dustbins

General

  • Family rooms
  • Seating area
  • Sofa
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • Ski storage
  • Storage available

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Wine glasses
  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge

Things to do

  • Hiking
  • Bicycle hire
  • Cycling
  • Skiing
  • Ice skating

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Mini-market on site
  • Room service

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Reviews of Hotel Excelsior

8,4
Very good
892 verified ratings
Wonderful
535
Very good
211
Good
97
Okay
24
Fair
11
Mediocre
4
Poor
10

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and cleanliness, with many highlighting the stunning views of the Matterhorn. The staff were often described as friendly and helpful, contributing positively to the overall experience. However, some guests expressed dissatisfaction with the breakfast service and the comfort of the beds, indicating areas for improvement.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service9 out of 10
Bed Comfort3 out of 10
Breakfast3 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Hofmattstrasse 38, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum227 m
  • Zermatt-Matterhorn Ski Resort0.4 km
  • Zermatt Railway Station0.5 km
  • Gornerschlucht1.5 km
  • Sunnegga Ski Resort1.7 km
  • Unter Gabelhorn4 km
  • Riffelsee4.3 km
  • Riffelhorn4.5 km
  • Schwarzsee4.7 km
  • Bosentrift4.8 km
  • Gornergrat4.9 km
  • KOSMA4.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Excelsior

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Excelsior

  • Where is Hotel Excelsior located?

    Hotel Excelsior is located at Hofmattstrasse 38 in Downtown, 0 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to Hotel Excelsior.

  • When is check-in time and check-out time at Hotel Excelsior?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Excelsior.

  • Does Hotel Excelsior offer free Wi-Fi?

    Yes, Hotel Excelsior offers free Wi-Fi.

  • How far is Hotel Excelsior from the airport?

    Hotel Excelsior is 87,5 km from Milan Malpensa. Hotel Excelsior is 89,7 km from Lugano.

  • How does KAYAK find such great Hotel Excelsior hotel deals?

    KAYAK scours the web for all room deals available at Hotel Excelsior in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Excelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Excelsior.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
34% cheaperMazot Zermatt8.2 Excellent (939 reviews)0,02 kmRestaurant, Bar/Lounge, Free Wi-FiR2 762+
3-star hotel
2% cheaperHotel Parnass9 Excellent (1 072 reviews)0,06 kmRoom service, Free Wi-Fi, Wi-Fi available in all areasR4 092+
3-star hotel
Hotel Elite8.7 Excellent (1 128 reviews)0,06 kmBar/Lounge, Free Wi-Fi, Shuttle service (free)R4 168+
3-star hotel
19% cheaperHotel City8.9 Excellent (3 reviews)0,08 kmCable or satellite TVR3 387+

Cheapest

See cheapest stays in Zermatt
2-star hotel
40% cheaperHotel Alpina7.9 Good (1 802 reviews)0,12 kmRestaurant, Room service, Free Wi-FiR2 484+
2-star hotel
34% cheaperMazot Zermatt8.2 Excellent (939 reviews)0,02 kmRestaurant, Bar/Lounge, Free Wi-FiR2 762+
3-star hotel
19% cheaperHotel City8.9 Excellent (3 reviews)0,08 kmCable or satellite TVR3 387+
3-star hotel
7% cheaperHotel Garni Testa Grigia9 Excellent (2 909 reviews)0,17 kmWi-Fi, Coffee machine, Wi-Fi available in all areasR3 873+

Most recommended

See most recommended stays in Zermatt
4-star hotel
Beausite Zermatt
9.5 Excellent (660 reviews)0,15 kmOutdoor pool, Indoor pool, Spa and wellness centreR7 160+
4-star hotel
Matterhorn Lodge Boutique Hotel & Apartments9.4 Excellent (898 reviews)0,1 kmSpa and wellness centre, Bar/Lounge, Room serviceR5 788+
4-star hotel
Hotel Metropol & Spa Zermatt9.2 Excellent (849 reviews)0,09 kmIndoor pool, Spa and wellness centre, Fitness centreR5 088+
4-star hotel
Backstage Boutique Spa Hotel9 Excellent (2 188 reviews)0,15 kmOutdoor pool, Spa and wellness centre, RestaurantR6 193+

Good to know

Value for money

Distance to city centre

8,2
0,0 km

Everything you need to know for your stay in Zermatt

Not what you’re looking for? Find thousands of other hotels, flights and car hire with KAYAK.