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Hotel Excelsior
3 stars

Hotel Excelsior

Hofmattstrasse 38, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 966 35 00
From
R3 571
Cheapest

rate per night

8,6
Great
based on 736 reviews
736 reviews
Room type
Provider
Nightly total
Double room
R3 571
Standard Room
R4 322
Deluxe room
R5 954

Photos of Hotel Excelsior

About Hotel Excelsior

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Breakfast for free
Comfortable hotel, walk to Zermatt-Matterhorn Ski Paradise This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, a garden, and a front-desk safe are onsite. Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.

Latest deals for Hotel Excelsior

Fri 2/8
Sat 3/8
Deluxe room
bed type unknown
2 twin beds
2 twin beds
Double room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Excelsior

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Internet
  • Pets allowed on request. Charges may apply.

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Dustbins

General

  • Family rooms
  • Seating area
  • Sofa
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • Ski storage
  • Storage available

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Wine glasses
  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge

Things to do

  • Hiking
  • Bicycle hire
  • Cycling
  • Skiing
  • Ice skating

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Mini-market on site
  • Room service

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Family friendly

  • Cribs available
  • Complimentary breakfast

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Reviews of Hotel Excelsior

8,6
Very Good736 verified reviews
8,3Solo
8,5Families
8,5Friends
8,6Couples
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the hotel's breakfast?

The hotel offers a delicious and ample breakfast with good choices. Guests have praised the breakfast for being perfect and plentiful, with a great variety of options.

Are there any concerns about the hotel's beds?

Some guests have mentioned that the mattresses and pillows were too soft for comfortable sleep. However, others have found the beds to be comfortable and the room to be spacious and clean.

Is the hotel staff accommodating and helpful?

Yes, the staff is described as very friendly, helpful, and accommodating. Guests have appreciated the staff's hospitality and mentioned that they were thoughtful and welcoming.

What are the hotel's unique offerings for guests?

The hotel provides a free pick-up and drop-off service from the railway station upon request. Additionally, some guests have been pleasantly surprised by room upgrades with balconies and views of the Matterhorn.

How is the hotel's cleanliness and overall atmosphere?

The hotel is generally described as clean, with a cosy atmosphere. Guests have appreciated the immaculate and comfortable rooms, as well as the spacious and modern toilet facilities.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Request a Room with a View

Opt for a room with a balcony facing the Matterhorn for a breathtaking and memorable experience.

Consider Upgrading for a Spacious Room

Several guests appreciated the spacious rooms, so consider upgrading for extra comfort during your stay.

Take Advantage of the Free Pick-Up Service

The hotel offers a free pick-up service from the train station, making your arrival and departure hassle-free.

Plan for Basic Toiletries

Some guests found the provided toiletries minimal, so consider bringing your own if you have specific preferences.

Check for Room Upgrades

Guests were pleasantly surprised with room upgrades, so it might be worth inquiring about available upgrades for a better experience.

Enjoy the Central Location

The hotel's central location makes it convenient for exploring Zermatt, with easy access to the main street, shops, and eateries.

Consider Balcony Rooms for Mountain Views

Opt for a room with a balcony to enjoy stunning views of the Matterhorn right from your accommodation.

Be Mindful of Room Facilities

Some guests found the room facilities basic, so if you have specific needs, it's advisable to check the amenities provided in advance.

Appreciate the Free Breakfast

Guests praised the delicious and ample breakfast, so be sure to take advantage of this complimentary offering during your stay.

Note the Absence of Elevator to the 5th Level

If accessibility is a concern, be aware that there is no elevator to the 5th level, as mentioned by some guests.

Location

Hofmattstrasse 38, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum227 m
  • Zermatt-Matterhorn Ski Resort0.4 km
  • Zermatt Railway Station0.5 km
  • Gornerschlucht1.5 km
  • Sunnegga Ski Resort1.7 km
  • Unter Gabelhorn4 km
  • Riffelsee4.3 km
  • Riffelhorn4.5 km
  • Schwarzsee4.7 km
  • Bosentrift4.8 km
  • Gornergrat4.9 km
  • KOSMA4.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Excelsior

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Excelsior

  • Where is Hotel Excelsior located?

    Hotel Excelsior is located at Hofmattstrasse 38, 0 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to Hotel Excelsior.

  • When is check-in time and check-out time at Hotel Excelsior?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Excelsior.

  • Does Hotel Excelsior offer free Wi-Fi?

    Yes, Hotel Excelsior offers free Wi-Fi.

  • How far is Hotel Excelsior from the airport?

    Hotel Excelsior is 87,3 km from Milan Malpensa. Hotel Excelsior is 89,7 km from Lugano.

  • How does KAYAK find such great Hotel Excelsior hotel deals?

    KAYAK scours the web for all room deals available at Hotel Excelsior in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Excelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Excelsior.

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Good to know

Value for money

8,4

Distance to city centre

0,0 km