Hotel Excelsior

3 stars
8,5
Very good
based on 954 reviews
954 reviews
Hofmattstrasse 38, 3920 Zermatt, Valais, Switzerland
Hofmattstrasse 38, Zermatt, Valais
+41 27 966 35 00
Mon 17/8
-
Tue 18/8
2 guests, 1 room
Building
Front desk
Bedroom
Other
Bar
Bar
Lobby
Building
Outdoor view
Bathroom
Bathroom
Bedroom
Bathroom
Living room
Bathroom
Bathroom
Outdoor view
Other
Bedroom
Bedroom
Other
Patio
Restaurant
Bedroom
Bedroom
Living room
Bedroom
Bedroom
Other
Bedroom
Living room
Living room
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, a garden, and a front-desk safe are onsite. Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
8,5
Very good
954 reviews

Latest deals for Hotel Excelsior

Mon 17/8
-
Tue 18/8
Standard Room, bed type unknown
R2 493
nightly with fees
Double room, bed type unknown
R4 587
nightly with fees
Double room, bed type unknown
R3 599
nightly with fees
Deluxe room, bed type unknown
R6 646
nightly with fees
Standard Room, bed type unknown
R6 866
nightly with fees
Double room, bed type unknown
R4 298
nightly with fees
Double room, bed type unknown
R4 465
nightly with fees
Double room, bed type unknown
R4 726
nightly with fees
Standard Room, bed type unknown
R5 134
nightly with fees
Double room, bed type unknown
R4 903
nightly with fees
Double room, bed type unknown
R5 135
nightly with fees
Deluxe room, bed type unknown
R7 402
nightly with fees
Double room, bed type unknown
R9 668
nightly with fees
Double room, bed type unknown
R9 177
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Excelsior

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Internet
  • Pets allowed on request. Charges may apply.

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Dustbins

General

  • Family rooms
  • Seating area
  • Sofa
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • Ski storage
  • Storage available

Things to do

  • Hiking
  • Bicycle hire
  • Cycling
  • Sledging
  • Skiing
  • Ice skating
  • Snowboarding

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Wine glasses
  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Mini-market on site
  • Room service

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Reviews of Hotel Excelsior

8,5
Very good
954 verified ratings
Wonderful
562
Very good
227
Good
108
Okay
28
Fair
13
Mediocre
5
Poor
11

Summary of reviews

Guests say
Guests consistently praised the hotel's central location, making it convenient for exploring the area and accessing transportation. The breakfast was frequently described as delicious and varied, with several guests highlighting it as a standout feature. Cleanliness and room comfort were also positively mentioned, with guests appreciating tidy rooms and comfortable beds. While many found the staff friendly and helpful, there were occasional comments about unprofessional or unfriendly service. Some reviews noted minor issues with amenities or noise, but overall, guests enjoyed their stay and found the hotel to offer good value.
AI-generated from customer reviews
Location10 out of 10
Breakfast9.5 out of 10
Cleanliness9 out of 10
Service5 out of 10
Room Size5 out of 10
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Location

Hofmattstrasse 38, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum227 m
  • Zermatt-Matterhorn Ski Resort0.4 km
  • Zermatt Railway Station0.5 km
  • Gornerschlucht1.5 km
  • Sunnegga Ski Resort1.7 km
  • Unter Gabelhorn4 km
  • Riffelsee4.3 km
  • Riffelhorn4.5 km
  • Schwarzsee4.7 km
  • Bosentrift4.8 km
  • Gornergrat4.9 km
  • KOSMA4.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Hotel Excelsior

Which month has the cheapest rates at Hotel Excelsior?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Hotel Excelsior is November, with an average nightly rate of R2 707. The most expensive month is December at R8 909 per night.

What is the cheapest day to book Hotel Excelsior?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Hotel Excelsior is Sunday, with an average nightly rate of R2 871. The most expensive day is Saturday at R9 499 per night.

How far in advance should you book Hotel Excelsior?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Hotel Excelsior, book around 4 weeks in advance. This could save you approximately 47% compared to booking last minute.

FAQs when booking at Hotel Excelsior

  • Where is Hotel Excelsior located?

    Hotel Excelsior is located at Hofmattstrasse 38 in Downtown, 0 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to Hotel Excelsior.

  • When is check-in time and check-out time at Hotel Excelsior?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Excelsior.

  • Does Hotel Excelsior offer free Wi-Fi?

    Yes, Hotel Excelsior offers free Wi-Fi.

  • How far is Hotel Excelsior from the airport?

    Hotel Excelsior is 87,5 km from Milan Malpensa. Hotel Excelsior is 89,7 km from Lugano.

  • How does KAYAK find such great Hotel Excelsior hotel deals?

    KAYAK scours the web for all room deals available at Hotel Excelsior in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Excelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Excelsior.

Nearby hotels and places to stay

Closest

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3-star hotel
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Cheapest

See cheapest stays in Zermatt
2-star hotel
34% cheaperHotel Alpina8 Excellent (1 926 reviews)0,12 kmRestaurant, Room service, Free Wi-FiR2 610+
2-star hotel
33% cheaperHotel Restaurant Le Mazot Zermatt8.7 Excellent (1 018 reviews)0,02 kmRestaurant, Bar/Lounge, Free Wi-FiR2 659+
3-star hotel
21% cheaperHotel City Garni7.5 Good (1 review)0,08 kmCable or satellite TVR3 142+
3-star hotel
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Most recommended

See most recommended stays in Zermatt
5-star hotel
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4-star hotel
Matterhorn Lodge Boutique Hotel & Apartements9.4 Excellent (1 001 reviews)0,1 kmBar/Lounge, Room service, Free Wi-FiR5 780+
4-star hotel
Hotel Daniela9.3 Excellent (1 637 reviews)0,17 kmRestaurant, Room service, Free Wi-FiR4 614+

Good to know

Value for money

Distance to city centre

8,3
0,0 km

Everything you need to know for your stay in Zermatt