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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a delicious and ample breakfast with good choices. Guests have praised the breakfast for being perfect and plentiful, with a great variety of options.
Are there any concerns about the hotel's beds?
Some guests have mentioned that the mattresses and pillows were too soft for comfortable sleep. However, others have found the beds to be comfortable and the room to be spacious and clean.
Is the hotel staff accommodating and helpful?
Yes, the staff is described as very friendly, helpful, and accommodating. Guests have appreciated the staff's hospitality and mentioned that they were thoughtful and welcoming.
What are the hotel's unique offerings for guests?
The hotel provides a free pick-up and drop-off service from the railway station upon request. Additionally, some guests have been pleasantly surprised by room upgrades with balconies and views of the Matterhorn.
How is the hotel's cleanliness and overall atmosphere?
The hotel is generally described as clean, with a cosy atmosphere. Guests have appreciated the immaculate and comfortable rooms, as well as the spacious and modern toilet facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Opt for a room with a balcony facing the Matterhorn for a breathtaking and memorable experience.
Consider Upgrading for a Spacious Room
Several guests appreciated the spacious rooms, so consider upgrading for extra comfort during your stay.
Take Advantage of the Free Pick-Up Service
The hotel offers a free pick-up service from the train station, making your arrival and departure hassle-free.
Plan for Basic Toiletries
Some guests found the provided toiletries minimal, so consider bringing your own if you have specific preferences.
Check for Room Upgrades
Guests were pleasantly surprised with room upgrades, so it might be worth inquiring about available upgrades for a better experience.
Enjoy the Central Location
The hotel's central location makes it convenient for exploring Zermatt, with easy access to the main street, shops, and eateries.
Consider Balcony Rooms for Mountain Views
Opt for a room with a balcony to enjoy stunning views of the Matterhorn right from your accommodation.
Be Mindful of Room Facilities
Some guests found the room facilities basic, so if you have specific needs, it's advisable to check the amenities provided in advance.
Appreciate the Free Breakfast
Guests praised the delicious and ample breakfast, so be sure to take advantage of this complimentary offering during your stay.
Note the Absence of Elevator to the 5th Level
If accessibility is a concern, be aware that there is no elevator to the 5th level, as mentioned by some guests.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hotel Excelsior is located at Hofmattstrasse 38, 0 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to Hotel Excelsior.
Check-in time is 15:00 and check-out time is 11:00 at Hotel Excelsior.
Yes, Hotel Excelsior offers free Wi-Fi.
Hotel Excelsior is 87,3 km from Milan Malpensa. Hotel Excelsior is 89,7 km from Lugano.
KAYAK scours the web for all room deals available at Hotel Excelsior in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Excelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Excelsior.