Hotel Excelsior

3 stars
Hofmattstrasse 38, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
8,4
Very good
based on 909 reviews
909 reviews
Thu 6/11
-
Fri 7/11
1 room, 2 guests
Deals from
R2 652
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R2 652
Double room
R4 250
Deluxe room
R5 772
19 more Hotel Excelsior deals
19 more Hotel Excelsior deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, a garden, and a front-desk safe are onsite. Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
8,4
Very good rating
Based on 909 verified guest reviews

Latest deals for Hotel Excelsior

Thu 6/11
Fri 7/11
Standard Room
bed type unknown
R2 652
nightly with VAT
bed type unknown
R4 724
nightly with VAT
Deluxe room
2 twin beds
R5 772
nightly with VAT
bed type unknown
R7 611
nightly with VAT
bed type unknown
R7 874
nightly with VAT
Double room
bed type unknown
R4 250
nightly with VAT
bed type unknown
R4 431
nightly with VAT
2 twin beds
R4 506
nightly with VAT
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Cookie settings

Amenities at Hotel Excelsior

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Internet
  • Pets allowed on request. Charges may apply.

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Dustbins

General

  • Family rooms
  • Seating area
  • Sofa
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • Ski storage
  • Storage available

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Wine glasses
  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge

Things to do

  • Hiking
  • Bicycle hire
  • Cycling
  • Skiing
  • Ice skating

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Mini-market on site
  • Room service

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Access to health care professionals

Workspace

  • Desk

Family friendly

  • Cribs available

Reviews of Hotel Excelsior

8,4
Very good
909 verified ratings
Wonderful
546
Very good
214
Good
98
Okay
26
Fair
11
Mediocre
4
Poor
10

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and cleanliness, with many highlighting the stunning views of the Matterhorn. The staff were often described as friendly and helpful, contributing positively to the overall experience. However, some guests expressed dissatisfaction with the breakfast service and the comfort of the beds, indicating areas for improvement.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service9 out of 10
Bed Comfort3 out of 10
Breakfast3 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Hofmattstrasse 38, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum227 m
  • Zermatt-Matterhorn Ski Resort0.4 km
  • Zermatt Railway Station0.5 km
  • Gornerschlucht1.5 km
  • Sunnegga Ski Resort1.7 km
  • Unter Gabelhorn4 km
  • Riffelsee4.3 km
  • Riffelhorn4.5 km
  • Schwarzsee4.7 km
  • Bosentrift4.8 km
  • Gornergrat4.9 km
  • KOSMA4.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Excelsior

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Excelsior

  • Where is Hotel Excelsior located?

    Hotel Excelsior is located at Hofmattstrasse 38 in Downtown, 0 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to Hotel Excelsior.

  • When is check-in time and check-out time at Hotel Excelsior?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Excelsior.

  • Does Hotel Excelsior offer free Wi-Fi?

    Yes, Hotel Excelsior offers free Wi-Fi.

  • How far is Hotel Excelsior from the airport?

    Hotel Excelsior is 87,5 km from Milan Malpensa. Hotel Excelsior is 89,7 km from Lugano.

  • How does KAYAK find such great Hotel Excelsior hotel deals?

    KAYAK scours the web for all room deals available at Hotel Excelsior in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Excelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Excelsior.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
15% cheaperMazot Zermatt8.3 Excellent (956 reviews)0,02 kmRestaurant, Bar/Lounge, Free Wi-FiR2 880+
3-star hotel
Hotel Parnass9 Excellent (1 102 reviews)0,06 kmRoom service, Free Wi-Fi, Wi-Fi available in all areasR4 011+
3-star hotel
Hotel Elite8.7 Excellent (1 145 reviews)0,06 kmBar/Lounge, Free Wi-Fi, Shuttle service (free)R4 799+
3-star hotel
2% cheaperHotel City8.9 Excellent (3 reviews)0,08 kmCable or satellite TVR3 343+

Cheapest

See cheapest stays in Zermatt
2-star hotel
34% cheaperHotel Alpina7.9 Good (1 817 reviews)0,12 kmRestaurant, Room service, Free Wi-FiR2 245+
2-star hotel
15% cheaperMazot Zermatt8.3 Excellent (956 reviews)0,02 kmRestaurant, Bar/Lounge, Free Wi-FiR2 880+
3-star hotel
2% cheaperHotel City8.9 Excellent (3 reviews)0,08 kmCable or satellite TVR3 343+
3-star hotel
Hotel Garni Testa Grigia9 Excellent (2 954 reviews)0,17 kmWi-Fi, Coffee machine, Wi-Fi available in all areasR3 685+

Most recommended

See most recommended stays in Zermatt
5-star hotel
The Omnia9.6 Excellent (795 reviews)0,19 kmIndoor pool, Spa and wellness centre, Fitness centreR10 850+
4-star hotel
Beausite Zermatt
9.5 Excellent (680 reviews)0,15 kmOutdoor pool, Indoor pool, Spa and wellness centreR6 500+
4-star hotel
Matterhorn Lodge Boutique Hotel & Apartments9.4 Excellent (923 reviews)0,1 kmSpa and wellness centre, Bar/Lounge, Room serviceR5 531+
3-star hotel
Haus Darioli
9.4 Excellent (36 reviews)0,19 kmRestaurant, Free Wi-Fi, Coffee machineR9 033+

Good to know

Value for money

Distance to city centre

8,2
0,0 km

Everything you need to know for your stay in Zermatt

Not what you’re looking for? Find thousands of other hotels, flights and car hire with KAYAK.