Good to know
|Distance to city centre||0,1 km|
|"Hotel staff's hospitality was excellent."||(in 33 reviews)|
|"great view from windows."||(in 18 reviews)|
|"The room is clean and comfortable."||(in 16 reviews)|
Time of year
Show reviews that mention
|amazing view||in 31 reviews|
|bed good||in 5 reviews|
|close to the train station||in 27 reviews|
|cup of ice||in 3 reviews|
|european hotels||in 2 reviews|
|free upgrade||in 10 reviews|
|good breakfast||in 26 reviews|
|good location||in 21 reviews|
|gornergrat||in 25 reviews|
|menu selection||in 6 reviews|
|room was clean||in 30 reviews|
|sliding door||in 7 reviews|
|staff great||in 43 reviews|
|swiss standard||in 2 reviews|
|unlike many european||in 2 reviews|
|walking distance||in 29 reviews|
Good staff and good location
Huge room with great amenities, comfort plus! Breakfast was fresh and delicious, as was the in house restaurant. The fantastic view was the extra bonus, we were delighted.
Pillows, only because we don’t use fluffy ones. Just a Swiss thing.
Breakfast is O.K.. Location is good.
When I requested to pay Euro cash on the payment, the staff replied that the exchange rate between Euro and Swiss Franc is same. It is unfair and inconvenient to the customers.
Perfect view from the balcony on Matterhorn!!!
We were upgraded to a room with two bathrooms...very nice!
With a stay at Hotel Excelsior in Zermatt, you'll be within a 5-minute walk of Matterhorn Ski Paradise and St. Mauritius Church. Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities.
based on 375 reviews
Things to know
- Clean rooms
- Train station is close
- Friendly service
Policies vary by room type and provider.
Reviews about Hotel Excelsior
Most popular landmarks
- Matterhorn Museum 219 m
- Zermatt-Matterhorn Ski Resort 0,4 km
- Zermatt Railway Station 0,5 km
- Gornerschlucht 1,5 km
- Sunnegga Ski Resort 1,7 km
- Schwarzsee 4,7 km
|Milan Malpensa||87,5 km|