Hotel Excelsior

3 stars
Hofmattstrasse 38, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
8,4
Very good
based on 915 reviews
915 reviews
Fri 28/11
-
Sat 29/11
1 room, 2 guests
Deals from
R2 662
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R2 662
Double room
R4 267
Deluxe room
R5 795
19 more Hotel Excelsior deals
19 more Hotel Excelsior deals
Photos of Hotel Excelsior
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, a garden, and a front-desk safe are onsite. Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
8,4
Very good rating
Based on 915 verified guest reviews

Latest deals for Hotel Excelsior

Fri 28/11
Sat 29/11
Double room
bed type unknown
R4 267
nightly with fees
bed type unknown
R4 449
nightly with fees
2 twin beds
R4 524
nightly with fees
Standard Room
bed type unknown
R2 662
nightly with fees
bed type unknown
R4 743
nightly with fees
Deluxe room
2 twin beds
R5 795
nightly with fees
bed type unknown
R7 642
nightly with fees
bed type unknown
R7 906
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Excelsior

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Internet
  • Pets allowed on request. Charges may apply.

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Dustbins

General

  • Family rooms
  • Seating area
  • Sofa
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • Ski storage
  • Storage available

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Access to health care professionals
  • Hand sanitiser in guest accommodation and key areas

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Wine glasses
  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge

Things to do

  • Hiking
  • Bicycle hire
  • Cycling
  • Skiing
  • Ice skating

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Mini-market on site
  • Room service

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Workspace

  • Desk

Family friendly

  • Cribs available

Reviews of Hotel Excelsior

8,4
Very good
915 verified ratings
Wonderful
549
Very good
216
Good
98
Okay
26
Fair
11
Mediocre
4
Poor
11

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and cleanliness, with many highlighting the stunning views of the Matterhorn. The staff were often described as friendly and helpful, contributing positively to the overall experience. However, some guests expressed dissatisfaction with the breakfast service and the comfort of the beds, indicating areas for improvement.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service9 out of 10
Bed Comfort3 out of 10
Breakfast3 out of 10
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Location

Hofmattstrasse 38, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum227 m
  • Zermatt-Matterhorn Ski Resort0.4 km
  • Zermatt Railway Station0.5 km
  • Gornerschlucht1.5 km
  • Sunnegga Ski Resort1.7 km
  • Unter Gabelhorn4 km
  • Riffelsee4.3 km
  • Riffelhorn4.5 km
  • Schwarzsee4.7 km
  • Bosentrift4.8 km
  • Gornergrat4.9 km
  • KOSMA4.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Excelsior

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Excelsior

  • Where is Hotel Excelsior located?

    Hotel Excelsior is located at Hofmattstrasse 38 in Downtown, 0 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to Hotel Excelsior.

  • When is check-in time and check-out time at Hotel Excelsior?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Excelsior.

  • Does Hotel Excelsior offer free Wi-Fi?

    Yes, Hotel Excelsior offers free Wi-Fi.

  • How far is Hotel Excelsior from the airport?

    Hotel Excelsior is 87,5 km from Milan Malpensa. Hotel Excelsior is 89,7 km from Lugano.

  • How does KAYAK find such great Hotel Excelsior hotel deals?

    KAYAK scours the web for all room deals available at Hotel Excelsior in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Excelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Excelsior.

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Good to know

Value for money

Distance to city centre

8,2
0,0 km

Everything you need to know for your stay in Zermatt