Hotel Excelsior

3 stars
8,5
Very good
based on 947 reviews
947 reviews
Hofmattstrasse 38, 3920 Zermatt, Valais, Switzerland
Hofmattstrasse 38, Zermatt, Valais
+41 27 966 35 00
Thu 9/7
-
Fri 10/7
2 guests, 1 room
Deals from
R2 539
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
R2 539
Double room, bed type unknown
R3 665
Deluxe room, 2 twin beds
R5 525
15 more Hotel Excelsior deals
15 more Hotel Excelsior deals
Building
Front desk
Bedroom
Other
Bar
Bar
Lobby
Building
Outdoor view
Bathroom
Bathroom
Bedroom
Bathroom
Living room
Bathroom
Bathroom
Outdoor view
Other
Bedroom
Bedroom
Other
Patio
Restaurant
Bedroom
Bedroom
Living room
Bedroom
Bedroom
Other
Bedroom
Living room
Living room
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, a garden, and a front-desk safe are onsite. Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
8,5
Very good
947 reviews

Latest deals for Hotel Excelsior

Thu 9/7
-
Fri 10/7
Standard Room, bed type unknown
R2 539
nightly with fees
Double room, bed type unknown
R4 671
nightly with fees
Double room, bed type unknown
R3 665
nightly with fees
Deluxe room, bed type unknown
R6 768
nightly with fees
Standard Room, bed type unknown
R6 992
nightly with fees
Double room, bed type unknown
R4 377
nightly with fees
Double room, bed type unknown
R4 547
nightly with fees
Double room, bed type unknown
R4 813
nightly with fees
Standard Room, bed type unknown
R5 401
nightly with fees
Double room, bed type unknown
R4 993
nightly with fees
Deluxe room, 2 twin beds
R5 525
nightly with fees
Double room, bed type unknown
R9 339
nightly with fees
Deluxe room, bed type unknown
R7 538
nightly with fees
Double room, bed type unknown
R9 846
nightly with fees
Double room, bed type unknown
R9 346
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Excelsior

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Internet
  • Pets allowed on request. Charges may apply.

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Dustbins

General

  • Family rooms
  • Seating area
  • Sofa
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • Ski storage
  • Storage available

Things to do

  • Hiking
  • Bicycle hire
  • Cycling
  • Sledging
  • Skiing
  • Ice skating
  • Snowboarding

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Wine glasses
  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Mini-market on site
  • Room service

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Reviews of Hotel Excelsior

8,5
Very good
947 verified ratings
Wonderful
558
Very good
226
Good
108
Okay
28
Fair
11
Mediocre
5
Poor
11

Summary of reviews

Guests say
Guests consistently praised the hotel's central location, making it convenient for exploring the area and accessing transportation. The breakfast was frequently described as delicious and varied, with several guests highlighting it as a standout feature. Cleanliness and room comfort were also positively mentioned, with guests appreciating tidy rooms and comfortable beds. While many found the staff friendly and helpful, there were occasional comments about unprofessional or unfriendly service. Some reviews noted minor issues with amenities or noise, but overall, guests enjoyed their stay and found the hotel to offer good value.
AI-generated from customer reviews
Location10 out of 10
Breakfast9.5 out of 10
Cleanliness9 out of 10
Service5 out of 10
Room Size5 out of 10
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Location

Hofmattstrasse 38, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum227 m
  • Zermatt-Matterhorn Ski Resort0.4 km
  • Zermatt Railway Station0.5 km
  • Gornerschlucht1.5 km
  • Sunnegga Ski Resort1.7 km
  • Unter Gabelhorn4 km
  • Riffelsee4.3 km
  • Riffelhorn4.5 km
  • Schwarzsee4.7 km
  • Bosentrift4.8 km
  • Gornergrat4.9 km
  • KOSMA4.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Excelsior

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Excelsior

  • Where is Hotel Excelsior located?

    Hotel Excelsior is located at Hofmattstrasse 38 in Downtown, 0 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to Hotel Excelsior.

  • When is check-in time and check-out time at Hotel Excelsior?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Excelsior.

  • Does Hotel Excelsior offer free Wi-Fi?

    Yes, Hotel Excelsior offers free Wi-Fi.

  • How far is Hotel Excelsior from the airport?

    Hotel Excelsior is 87,5 km from Milan Malpensa. Hotel Excelsior is 89,7 km from Lugano.

  • How does KAYAK find such great Hotel Excelsior hotel deals?

    KAYAK scours the web for all room deals available at Hotel Excelsior in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Excelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Excelsior.

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2-star hotel
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Good to know

Value for money

Distance to city centre

8,3
0,0 km

Everything you need to know for your stay in Zermatt