3 stars
Hotel Excelsior
Hofmattstrasse 38, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 966 35 00Photos of Hotel Excelsior
Overview
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, a garden, and a front-desk safe are onsite. Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Hotel Excelsior
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Hotel Excelsior
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Dustbins
General
- Family rooms
- Seating area
- Sofa
- Landmark view
- Telephone
- Carpeted
- Mountain view
- Ski storage
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Lift
- Accessible by lift
- No smoking
- Upper floors accessible by lift
- Upper floors accessible by stairs
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Wine glasses
- Minibar
- Packed lunches
- Restaurant
- Bar/Lounge
Things to do
- Hiking
- Bicycle hire
- Cycling
- Skiing
- Ice skating
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Services and conveniences
- Wake-up service
- Safety deposit box
- Mini-market on site
- Room service
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Family friendly
- Cribs available
- Complimentary breakfast
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Hotel Excelsior
8.4
Very good
852 verified ratings
Wonderful
510
Very good
206
Good
93
Okay
20
Fair
11
Mediocre
3
Poor
9
Summary of reviews
Guests say
Guests generally enjoyed the great location and breakfast options at the hotel. Many appreciated the stunning views and cleanliness of the rooms. However, there were notable complaints regarding the service, particularly with the reception staff and additional charges that were unexpected. Overall, it seems like a decent place to stay, but improvements in service could enhance the experience.AI-generated from customer reviews
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Score by provider
8.4 out of 10
280 reviews
9.2 out of 10
38 reviews
Location
Hofmattstrasse 38, 3920 Zermatt, Valais
What's nearby
- Matterhorn Museum227 m
- Zermatt-Matterhorn Ski Resort0.4 km
- Zermatt Railway Station0.5 km
- Gornerschlucht1.5 km
- Sunnegga Ski Resort1.7 km
- Unter Gabelhorn4 km
- Riffelsee4.3 km
- Riffelhorn4.5 km
- Schwarzsee4.7 km
- Bosentrift4.8 km
- Gornergrat4.9 km
- KOSMA4.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Excelsior
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Excelsior
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See most recommended stays in ZermattGood to know
Value for money | Distance to city centre |
|---|---|
8,1 | 0,0 km |
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