Good to know
|Value for money||8,8|
|Distance to city centre||0,1 km|
|"Super friendly and helpful staff."||(in 8 reviews)|
|"Great location, great staff"||(in 46 reviews)|
|"Clean Comfy beds Lovely breakfast."||(in 12 reviews)|
|"No air conditioning nd room was very hot and windows covered by heavy drapes"||(in 3 reviews)|
Time of year
Show reviews that mention
|delicious breakfast||in 21 reviews|
|door open||in 5 reviews|
|great location||in 30 reviews|
|great staff||in 58 reviews|
|great stay||in 5 reviews|
|helpful staff||in 13 reviews|
|hotel is fantastic||in 23 reviews|
|launched||in 1 review|
|living area||in 9 reviews|
|people room||in 11 reviews|
|relaxed atmosphere||in 4 reviews|
|room was hot||in 7 reviews|
|ruth||in 7 reviews|
|service minded||in 4 reviews|
|staff are always friendly and helpful||in 43 reviews|
|view of the matterhorn||in 3 reviews|
|zermatt||in 3 reviews|
Look from the outside a quintessentially Swiss property but very modern and comfortable inside
the host is vey kind and helpful, she over all help to satisfy our stay starting from warm welcome till warm goodbye.
she charged us 100 EU for 2 hours late checkout! it is recommended to not get too many luggage otherwise it will be hard for reach to/from the apartment.
Fantastic staff, great location and best place we stayed at in Europe. Breakfast was delicious and meticulous attention to detail in all aspects of our stay. Highly recommend staying here.
excellent location- close to the busy Bahnhofstrasse without being disturbed by it special focus on sustainability (in a small town that has already the enormous advantage of having no car noise nor related gas emissions) lots of customer focus from small but efficient crew
The two young staff members Rafael and a young woman were very very nice and welcoming. Rafael can make a great gin and tonic. The housekeeping staff were very kind. The decor. The central location. The lovely toiletries. The bathroom. The lights.
The truly AWFUL 'welcome'. We arrived 18 minutes early to ask for an early check-in as one of us was feeling quite ill. We were told 'No... go and look at the museum and come back'. We sat in the foyer for 18 minutes and were then ..magically.. allowed to our room where our bags were waiting for us. We were appalled by this. Rude and thoughtless behavoour by someone on the hospitality business.. but then again, we guess 'rules are rules'. The lack of a fridge in the rooms. Those horrible coffee machines which we just can't get the hang of. The price was quite high.
With a stay at Matterhorn Lodge Hotel & Appartements, you'll be centrally located in Zermatt, steps from Matterhorn Ski Paradise and St. Mauritius Church. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge.
based on 209 reviews
Value for money
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Reviews about Matterhorn Lodge Hotel & Appartements
Most popular landmarks
- Matterhorn Museum 133 m
- Zermatt-Matterhorn Ski Resort 0,5 km
- Zermatt Railway Station 0,5 km
- Gornerschlucht 1,4 km
- Sunnegga Ski Resort 1,7 km
- Schwarzsee 4,6 km
|Milan Malpensa||87,5 km|