Hotel is tired. Carpets in halls filthy. Advertised hot breakfast was coffee, toasted bread and bagels. No brown bread. Staff gave lame excused. No reduction in room rate.
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Amenities at Garden Place Hotel
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
Reviews of Garden Place Hotel
7,0
Good
2848 verified ratings
Wonderful
1147
Very good
459
Good
287
Okay
195
Fair
208
Mediocre
140
Poor
415
Summary of reviews
Guests say
Guests frequently mention issues with cleanliness, such as dirty rooms, worn carpets, and maintenance problems like peeling wallpaper and broken fixtures. Service is also a common concern, with reports of unfriendly or unhelpful front desk staff, slow check-in, and billing errors. Breakfast is often described as subpar, with limited options and early ending times. While some guests appreciate the room size and location, the overall experience is mixed due to these recurring issues.AI-generated from customer reviews
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6.8 out of 10
1509 reviews
7 out of 10
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7.9 out of 10
317 reviews
8.1 out of 10
4 reviews
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Pros (+) Comfortable, We had a Jacuzzi suite. We had a good time the room was OK.
Cons (-) We found paraphernalia from the inside of cigars on the night stands. We also found cobwebs and dirt pouring out of the air conditioner under the window. And at 3:00 p.m. After all the house cleaning staff was gone we were in bed sleeping I heard a knock at the door didn't respond because our do not disturb light was on and I heard another knock and then all the sudden somebody just comes quietly ...
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Pros (+) This is myself and Husband's second time staying at your beautiful hotel. The property is real beautiful! The complimentary breakfast was better than most hotels. The next time we are in the area we will definitely stay here again.
Cons (-) I do not like that your hotel does not have an indoor pool.
Pros (+) Jacuzzi tub in the room. Honeymoon suite was lovely. Really large room.
Cons (-) The bed was a little uncomfortable. Any movement at all translated to an earthquake.
Location
6615 Transit Road, Williamsville, NY 14221
What's nearby
- Eastern Hills Mall2.7 km
- Glen Falls4.3 km
- Millard Fillmore Suburban Hospital5.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 0:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Garden Place Hotel
Which month has the cheapest rates at Garden Place Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Garden Place Hotel is April, with an average nightly rate of R1 264. The most expensive month is July at R2 167 per night.
What is the cheapest day to book Garden Place Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Garden Place Hotel is Monday, with an average nightly rate of R1 397. The most expensive day is Thursday at R2 381 per night.
How far in advance should you book Garden Place Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Garden Place Hotel, book around 9 weeks in advance. This could save you approximately 34% compared to booking last minute.
FAQs when booking at Garden Place Hotel
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See most recommended stays in WilliamsvilleGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
3,9 km | Buffalo | 3,0 km |