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Pros. Breakfast was great and the grounds was fabulous.
Cons. Our room has some mold in the shower and yucky stuff on the walls next to the beds. The room was just so old that it needed paint and new caulking. Ali the plumbing would drain well. The toilet wasn’t flushing well and the tub and sink were really slow.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a range of unique amenities, including a free airport shuttle, a pool table, and a complimentary shuttle service.
How is the hotel's customer service?
Guests have praised the wonderful staff and their helpfulness. However, some guests have mentioned encountering rude or unprofessional behavior from the front desk staff.
What can guests expect from the hotel's cleanliness?
The hotel is known for its cleanliness, with guests highlighting the spotless rooms and the relaxing atmosphere. However, some guests have mentioned issues with room cleanliness and maintenance.
Is parking readily available at the hotel?
The hotel offers free parking and valet parking, providing convenient options for guests with vehicles.
When is the best time to visit the hotel?
The high season at the hotel is in April, offering an ideal time to experience the hotel's excellent location and amenities. However, guests may want to avoid the low season in May.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season for Better Rates
May is mentioned as the low season, so if you're looking for better rates, consider visiting during this time.
Take Advantage of the Free Airport Shuttle
The hotel offers a free airport shuttle, which guests found convenient and appreciated.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as the South Florida Science Center and Aquarium, Palm Beach Zoo, and Lake Lytal Park, providing guests with options for nearby entertainment and activities.
Be Mindful of Noise
Some guests reported noise disturbances, particularly from the elevator and slamming doors. Consider requesting a room away from potential noise sources.
Verify Breakfast Inclusion
Some guests were surprised to find that breakfast was not included in their room rate, despite their expectations. It's advisable to confirm the inclusions before booking.
Address Room Maintenance Concerns
Several guests mentioned issues with room maintenance, such as old bathrooms, malfunctioning shower knobs, and uncomfortable beds. It may be beneficial to check the room thoroughly upon arrival and report any issues immediately.
Consider Room Selection for Special Events
If you plan to stay for special events like July 4th, consider requesting a room with a good view for watching fireworks, as some guests enjoyed this experience.
Be Aware of Customer Service Feedback
While some guests praised the staff, others reported rude and unprofessional behavior. It's important to be aware of potential inconsistencies in customer service.
Check for Bedbug Complaints
A few guests reported encountering bedbugs, so it's advisable to check the room carefully upon arrival and report any issues to the staff immediately.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:30 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hilton Palm Beach PBI is located at 150 Australian Avenue, 3,7 km from the centre of West Palm Beach. South Florida Science Center and Aquarium is the closest landmark to Hilton Palm Beach PBI.
Check-in time is 15:00 and check-out time is 12:30 at Hilton Palm Beach PBI.
Yes, Hilton Palm Beach PBI offers free Wi-Fi.
Yes, Hilton Palm Beach PBI offers free parking.
Yes, Hilton Palm Beach PBI offers free airport shuttle service.
Hilton Palm Beach PBI is 2,1 km from Palm Beach Intl. Hilton Palm Beach PBI is 54,4 km from Fort Lauderdale Executive.
Yes, Hilton Palm Beach PBI has a pool on-site.
KAYAK scours the web for all room deals available at Hilton Palm Beach PBI in West Palm Beach and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Palm Beach PBI and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Palm Beach PBI.
Value for money | 7,8 |
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Distance to city centre | 3,7 km |
Nearest airport | Palm Beach Intl |
Distance to airport | 2,1 km |