Value for money
Distance to city centre
Distance to airport
|"everything and staff amazing."||(in 96 reviews)|
|"excellent location, great staff!"||(in 107 reviews)|
|"Great views of harbor!"||(in 12 reviews)|
|"Too old and outdated rooms"||(in 39 reviews)|
|"Paid parking but unsecured ."||(in 18 reviews)|
|"Air conditioning unit in bedroom was loud"||(in 17 reviews)|
|great location||in 250 reviews|
|friendly staff||in 220 reviews|
|room was clean||in 205 reviews|
|great hotel||in 101 reviews|
|floor restaurant||in 91 reviews|
|portable air||in 74 reviews|
|swimming pool||in 63 reviews|
|rooftop restaurant||in 59 reviews|
|parking slot||in 57 reviews|
|beds were comfortable||in 33 reviews|
|great views||in 31 reviews|
|food was excellent||in 27 reviews|
|close to downtown||in 26 reviews|
|friendly and helpful||in 26 reviews|
|coffee in the lobby||in 23 reviews|
|walking distance||in 23 reviews|
|portable unit||in 15 reviews|
|bedroom suite||in 10 reviews|
|upgraded to a suite||in 10 reviews|
|broken elevator||in 5 reviews|
|sounding like||in 5 reviews|
|airport hotel||in 2 reviews|
|close to the airport||in 2 reviews|
|hotel is close||in 2 reviews|
|airport with free shuttle||in 1 review|
|close proximity||in 1 review|
|good food||in 1 review|
Great service in a clean comfortable environment
The staff were very friendly and helpful navigating is through the city. The breakfast area was lovely with panoramic views on the 18th floor. The pool and hot tub were clean. And the gym had a great selection of equipment.
Great place, great food, terrific pricing!
A great place to hang out, have dinner, without having to leave the hotel. Place is clean, staff friendly. Great pricing for location. The jazz band during dinner was terrific. It was such a rainy day when I was there so it was nice that I could just go to the hotel restaurant. The food and drinks were fabulous! Right behind the Empress hotel and near shops.
Proximity to harbor
Maid service - failed to replace washcloths and all pillows on bed
Awesome staff and I got a free upgrade. Even helped with problem with car
We loved this location and staff... Room was nice and comfortable with great city view.
Good Location with Friendly Staff
Fitness room was too small and lacking quality and variety, Room was hot with noisy air conditioner. Conversations in hall seemed like they were always right outside door
Stunning Lobby and Perfect Location
This is a well located well appointed hotel. Rooms slightly dated, but comfortable and clean. You will be centrally located to everything you want to do in Victoria.
Very clean and really close to everything !!!
Bed made too much noise , not comfortable
Not much. Staff was friendly, location was good.
Furniture was nicked/had holes in it. Air conditioning was a cheap portable one you could pick up at Costco. Staff got my order wrong, still charged full price after remaking it. Bed was stiff and squeaky.
We were upgraded from a one to two bedroom suite on the 17th floor with great views.
Your beds and pillows are fantastic.At check-in, I had inquired about a complimentary upgrade. To my delight, I was informed that it had already been done. That was a lovely perk.
For a 5 star hotel with swimming pool etc there were no bath robes provided or available for going to & from the pool.
The room was spacious ans we were travelling with a teenage daughter and we all had our own privacy
The staff was very accomodating.
The rooms felt more like business class, rather than a comfortable vacation hotel.
The location is excellent. Pool and spa in the hotel are very nice. Food in the restraunt was reasonable and ample and tasty.
Had an interactive keyboard with the TV but could not find any instructions on what to do with it.
I like your staff, your location, and facilities.
Fantastic location and beautiful cabins. It's hard to check out!!
Excelent location, well appointed, courteous staff. The soap bars are wonderful.
The second floor rooms facing the front are very noisy.
Free parking was a plus, but the outstanding feature was Vist 18, enjoyed a nite cap & very good breakfast.
Our room was very small by todays standards. Needed a shoehorn for the bathroom.
Situated in Victoria, Chateau Victoria Hotel & Suites is within walking distance of BC Ferries and provides free Wi-Fi and a swimming pool. It is close to Greater Victoria Public Library, shops and nightlife options.
There are a variety of facilities available to those staying at the hotel, such as an express check-in and check-out feature, a 24-hour reception and meeting facilities. In addition, the multilingual staff are on hand to provide assistance.
Chateau Victoria Hotel & Suites has 176 well-appointed rooms, each with an en suite bathroom. A desk, movies-on-demand and ironing facilities are also provided to guests.
The hotel's modern restaurant features a terrace. Each evening, guests are welcome to wind down in the comfortable lounge bar. A selection of eating options are also found in the surrounding area.
Chateau Victoria Hotel & Suites is within walking distance of Victoria Railway Station, connecting guests with the surrounding area. Chinatown and Christ Church Cathedral are a short walk away.
based on 583 reviews
Value for money
Policies vary by room type and provider.
Chateau Victoria Hotel and Suites is located at 740 Burdett Avenue in Downtown Victoria, 0,6 km from the centre of Victoria. The Maritime Museum of British Columbia is the closest landmark to Chateau Victoria Hotel and Suites.
Check-in time is 15:00 and check-out time is 11:00 at Chateau Victoria Hotel and Suites.
Yes, Chateau Victoria Hotel and Suites offers free Wi-Fi.
No, Chateau Victoria Hotel and Suites does not offer free parking.
No, Chateau Victoria Hotel and Suites does not offer free airport shuttle service.
Chateau Victoria Hotel and Suites is 0,6 km from Victoria Inner Harbour Seaplane Base. Chateau Victoria Hotel and Suites is 25,5 km from Victoria Intl.
Yes, Chateau Victoria Hotel and Suites is a pet-friendly hotel.
Yes, Chateau Victoria Hotel and Suites has a pool on-site.