An old motel. Kept up pretty good.
4 stars
Gran Hotel Diligencias
1115 Independence Avenue Downtown, 91700 Veracruz, Veracruz-Llave, Mexico
Veracruz, Mexico
See location+52 229 923 0280Photos of Gran Hotel Diligencias
Overview
Hotel with a full-service spa, steps from Veracruz Cathedral A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite. Gran Hotel Diligencias offers 121 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Latest deals for Gran Hotel Diligencias
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Gran Hotel Diligencias
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Services and conveniences
- Conference rooms
- Business centre
- Car hire
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Dining
- Minibar
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
Bathroom
- Shower cap
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Landmark view
- Telephone
- Pool view
- Storage available
Pool and spa
- Spa and wellness centre
- Massage
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Accessibility and suitability
- Disabled access
- Lift
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Balcony
Things to do
- Bicycle hire
- Bingo
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Gran Hotel Diligencias
8.5
Very good
1579 verified ratings
Wonderful
938
Very good
267
Good
192
Okay
55
Fair
60
Mediocre
26
Poor
41
Summary of reviews
Guests say
Guests noted a significant decline in cleanliness and service quality at the Gran Hotel Diligencias, with many expressing disappointment over outdated facilities, including moldy bathrooms and uncomfortable beds. However, the hotel’s prime location and attentive staff were appreciated by some visitors, highlighting the restaurant experience as a positive aspect. Overall, many guests felt that the hotel no longer meets the standards expected of a 4-star establishment.AI-generated from customer reviews
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Score by provider
8.5 out of 10
1173 reviews
8.3 out of 10
12 reviews
9 out of 10
1 review
8.8 out of 10
3 reviews
All reviews
Pros (+) Location, outdoor restaurant and bar. It felt very safe and secure.
Cons (-) The bed and pillows were hard and uncomfortable. The side of the tin overflowed while I showered.
Pros (+) very clean and the restaurant and night club were excellent
Cons (-) television needs to be up-dated and the programs need to be shown on a separate paer
Location
1115 Independence Avenue Downtown, 91700 Veracruz, Veracruz-Llave
What's nearby
- Plaza de Armas56 m
- Museo Historico Naval0.4 km
- Veracruz Pier0.6 km
- Santiago Bastion0.6 km
- Granja Interactiva de Patrulla Animal0.7 km
- Veracruz Harbour0.9 km
- Palacio Municipal1.3 km
- San Juan de Ulua1.3 km
- Hospital Pemex2 km
- Museo de Cera2.2 km
- Acuario de Veracruz2.3 km
- Plaza Las Americas7.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 13:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Gran Hotel Diligencias
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8,4 |
|---|---|
Distance to city centre | 2,2 km |
Nearest airport | Veracruz Las Bajadas |
Distance to airport | 7,9 km |