#1 most popular
Extended Stay America - Des Moines - Urbandale
R997
Good to know
| Low season | September |
|---|---|
| High season | September |
| Average price (weeknight): | R896 |
| Average price (weekend night): | R1 374 |
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Best Urbandale hotels
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1
R2 140+
Overview
Reviews
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
7,5 Good
Pros: Friendly, comfortable, plenty of things to do nearby.
Cons: No complaints. Always a great stay.
10,0 Excellent
Pros: Very well laid out with several choices,
9,0 Excellent
Pros: Breakfast
Cons: Room kind of ordinary. But still nice
10,0 Excellent
Pros: The ease of walking access to so many things. The size of the room. The pool, which my two granddaughters (who live there ) loved! The dining area— we brought our own food but used the area and it worked so well. I especially love that dogs are real guests and are allowed to be in the lobby and elevators. And even in such an urban setting, the dog walking area was very clean and adequate, with cleanup bags provided.
Cons: It was truly very very nice. No complaints!
6,7 Good
Pros: The staff was friendly and the evening and breakfast meals were a great bonus!
Cons: I booked a two bed queen room with a pull out couch. I got a two queen room do we had to get a roll away. Disappointing.
7,1 Good
Cons: We stayed 2 nights and our room was never cleaned. The lady gave us clean towels but never came to make beds etc. We told her we would be gone in half an hour. I even told lady at desk in the afternoon that our room had never been freshened and she said she would have housekeeping take care of it. When we came back to go to bed nothing had been done!
9,6 Excellent
Pros: Enjoy the friendly atmosphere
Cons: Nothing
10,0 Excellent
Pros: Convenient location, waking distance to shopping
Cons: Nothing
10,0 Excellent
Pros: Most comfortable beds we have slept in thus far! Clean and comfortable room. Didn't eat breakfast but it looked like a delicious spread. Great location off I35.
Cons: Water pressure was terrible but that was our only complaint
9,0 Excellent
Pros: It was a busy labor day weekend. They let us check in early and the staff was very professional. We had a wedding at 3 so that really helped. The breakfast was great and again-the staff was very attentive.
Cons: No being able to find the time to enjoy all the other amenities that were available.
10,0 Excellent
Pros: Clean like new rooms. Location.
Cons: Nothing
10,0 Excellent
Pros: The kick back is AWESOME! The staff are very nice. My room was very clean and roomy. Comfortable bed as well!!!
Cons: I cant say there was anything I disliked about this place
2
R3 108+
Overview
Reviews
A stay at Des Lux Hotel places you in the heart of Des Moines, within a 15-minute walk of Science Center of Iowa and Wells Fargo Arena. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available on request).
8,2 Excellent
Pros: Spacious room with the fireplace a comfortable bed a large immaculate bathroom and nice amenities
Cons: Location is a bit far from walkable restaurants and nightlife. The television in my room did not work and although the staff did everything they could to help make it work it just would not. Limited room service options. Late night dining not available
9,6 Excellent
Pros: Loved the corner room-it was large and lots of windows!
8,3 Excellent
Pros: The room
Cons: No pool
10,0 Excellent
Pros: Breakfast was perfect for us. We enjoyed the egg station and there was a good selection of fruit and grains to make us happy. We are not big breakfast eaters so your mileage may vary.
8,8 Excellent
Pros: Quite room & comfortable bed.
Cons: Toilet didn’t flush well, cheap quality toilet paper paper (only single ply). Also, only one mirror in bathroom, really need second in room or over bar area.
10,0 Excellent
Pros: I loved everything about Des Lux! From the moment we entered the Loby & were greeted by the Front Desk to the wait staff the next morning at the amazing Breakfast omlet station! It was wonderful.
Cons: There isn't one thing that I would change.
10,0 Excellent
Pros: The elegance of the property and our room.
Cons: Nothing
10,0 Excellent
Pros: Super friendly staff, gorgeous decor, clean, and very comfortable beds!! We had a wonderful stay!
9,7 Excellent
Pros: Great location. Comfortable beds. Beautiful property. Friendly staff.
Cons: That I couldn't stay longer....
10,0 Excellent
Pros: Decor
Cons: Nothing
10,0 Excellent
Pros: Staff was extremely helpful & friendly. Nice, quiet & very clean. Bar was nice & had good drinks.
Cons: I would rate breakfast a 7 as it is. A little tweaking could make it a 9 or 10. Chef makes omelettes, but that’s all. Maybe add waffles or French toast.
10,0 Excellent
Pros: Stunning old building. The breakfast was amazing and the rooms were spacious and clean!
Cons: The noisy downtown sounds:(
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3
R2 610+
Overview
Reviews
When you stay at Hotel Renovo in Urbandale, you'll be in the suburbs, within a 15-minute drive of Des Moines Art Center and Salisbury House. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Urbandale? This hotel has facilities measuring 875 square feet (81 square meters), including conference space. A roundtrip airport shuttle is complimentary during limited hours.
10,0 Excellent
Pros: Love the entire experience- friendly staff, good location, staff very good in helping me
10,0 Excellent
Pros: Everything !
Cons: The noisy people above us. The kids jumped around all night like they had a circus going on up there.
9,6 Excellent
Pros: Hot tub wasn't in order, but they gave me a 30 dollar food voucher to the Machine Shed next door.
Cons: Hot tub jets didn't work, no free breakfast, coffee in main lobby was gross
10,0 Excellent
Pros: The location is great for our needs.
Cons: There was only a continental breakfast served as opposed to the choice to purchase the breakfast buffet. The explanation for the change was low occupancy during our stay. Overall, it was fine, especially since the offered breakfast was complimentary.
5,0 Okay
Pros: The hotel was very pretty.
Cons: Bed was very uncomfortable. Was not able to sleep all night. Had cramp mid back area.
9,2 Excellent
Pros: The cleanliness of the Hotel
10,0 Excellent
Pros: I did not eat breakfast but it looked amazing!!
10,0 Excellent
Pros: Everything was clean, bed was awesome, staff was amazing and made sure I had everything. Pool was awesome to hang out in!
10,0 Excellent
Pros: Great look & feel - nice pool
10,0 Excellent
Pros: Very crisp and clean appearance. Staff was very helpful and attentive.
9,2 Excellent
Pros: The staff at front desk were just incredible! Friendly. Over the top helpful without being intrusive. Like that there are many places to take a cocktail so lobby doesn’t resemble a bar. Not my first stay and will continue to schedule when in area.
Cons: Just know that if u book poolside it’s noisier which is fine when u have children with u. There are many other room options available. Breakfast could be better. Food wasn’t super hot but was good.
10,0 Excellent
Pros: My housekeeper Imelda was so attentive and helpful. The front desk people know me because of frequent stays and always ask how I am doing and if I need anything. I love the size and personal care guests receive.
4
R1 774+
Overview
Reviews
Located in Clive, Wildwood Lodge is a 5-minute drive from Pump It Up and 12 minutes from Wells Fargo Arena. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary during limited hours.
9,2 Excellent
Pros: Great breakfast, friendly staff, clean room.
10,0 Excellent
Pros: Large lobby with lake lodge feel is great for visiting with family. Large fire places inside and outside the entrance are great.
7,5 Good
Pros: The bed was heavenly.
Cons: No kleenex, has to use toilet paper to blow my nose. I had a handicapped room as I request. But the water did not drain correctly and the bathroom floor was like a lake. which is VERY dangerous, I had to use several towels to soak up the water, yet there was a sign asking the guest to conserve on towels. My cloths that I took off and left on the floor while taking a shower were soaking wet and there was nothing to put them in so I had to use the trash can liners to bag them up. I have a handicapped shower at home that drains properly, you need to do something about that so someone will fall down and crack their head open and sue you.
10,0 Excellent
Pros: The decor is so cool and the rooms were clean. I highly recommend this place if you want a nice hotel without the stuffy hotel feel. The breakfast was outstanding as well. I highly recommend this place for couples and families.
7,1 Good
Pros: Clean, friendly, free appetizers
Cons: No microwave in the room
10,0 Excellent
Pros: Location, staff, and free hot breakfast.
Cons: Waterfall on hot tub needed repaired, but hot tub and pool worked fine.
9,6 Excellent
Pros: Breakfast was excellent. Need new coffee dispenser. Did free wine go away? Love location.
Cons: Left cleaning cloths in bathroom.
9,2 Excellent
Pros: Decor is great, just what I expected for a lodge
Cons: This was a quick stay for sleep, needing to get back on the road before sun-up...I will request to not be facing the pool area next time. The family in the pool was having a great time but my family was not able to get to sleep before 11p (a little rough when needing to be up at 4a)
7,9 Good
Pros: Breakfast, pool was nice (may needed to be clean), love that atmosphere
Cons: Beds were hard, campfire closed early, room didn't have enough pillows, hot tub hard to use
9,6 Excellent
Pros: We used the pool with our grandkids and especially enjoyed the outdoor fire pit. We left before breakfast the next morning but were able to pick up some coffee and rolls. It would be nice if you could add a take n go breakfast for those persons who have to leave early. We had an early event at Camp Dodge so missed breakfast.
Cons: Everything was fine.
10,0 Excellent
Pros: We were so tired and took advantage of the room service from a nearby restaurant. What a relief. The beds, pillows and room comfort were fantastic and we slept well. Thank you!
8,3 Excellent
Pros: Lobby area with comfortable sofas and seats that encouraged engaging and gathering. Also love that it is pet friendly!
5
R2 346+
Overview
Reviews
Welcome to Our Convenient Des Moines Airport Hotel Our newly renovated hotel in Des Moines is situated in a prime location adjacent to the Des Moines International Airport and just minutes from downtown Des Moines. Convenient access to the Highway 5 bypass, I-35 & I-80 makes travel in and out of the city easy. The Doubletree by Hilton offers an upscale and modern atmosphere with guest services and connected to award winning Johnny's Italian Steakhouse. Guests of the Doubletree by Hilton Des Moines Airport can enjoy a variety of suites, a fitness center, heated indoor pool, whirlpool and 24-hour business center. Book your guest room online today and enjoy the comfortable accommodations and the ideal location of our Doubletree by Hilton Des Moines hotel. Our newly renovated Hotel in Des Moines offers complimentary airport shuttle service combined with a great location which includes easy access to a number of exciting Des Moines attractions. Des Moines International Airport Blank Park Zoo Legacy Golf Course Jasper Winery Iowa Events Center Principal Park (Home of the Iowa Cubs) Wells Fargo Arena Greys Lake Recreation Area Hoyt Sherman Place Civic Center of Des Moines Science Center of Iowa and Blank IMAX Pappajohn Sculpture Garden Art Center of Iowa Knoxville Raceway Prairie Meadows Casino Iowa Speedway Jordan Creek Mall Botanical Center State Capital Historic Valley Junction Historical Building Rooms Our newly renovated hotel rooms and suites feature complimentary high-speed wireless internet access in-room safes coffee makers hair dryers and irons/ironing boards 37inch flat screen television and luxurious and Sweet Dreams Bed Experience. Our whirlpool suites feature a fireplace and thick terry robes. Our extended stay suites feature a spacious living area. Our Des Moines airport hotel also offers room service from Johnny*s Italian Steakhouse and daily hot breakfast buffet. Perfect for fueling up before catching an early morning flight. Groups and Meetings Reserve our Des Moines Hotel*s Meeting Rooms for corporate meeting and social events of up to 60 people also our hotel*s meeting rooms feature superb meeting facilities are equipped with the complimentary hi speed internet access. You*ll also enjoy catering services from Johnny*s Italian Steakhouse and a wide array of other convenient amenities. Dining Dine at our Doubletree by Hilton Johnny*s Italian Steakhouse and our award winning on site restaurant is known for its delicious food and specialty cocktails. Guest can choose from classic Italian dishes as well as steaks fresh seafood and an extensive wine list. Fell like staying in. Our Des Moines hotel also offers room service.
4,2 Okay
Cons: Rooms weren’t at all soundproof- could hear everything from neighboring rooms. No help removing snow after snowstorm. In fact their plowing made things worse for guests. No one at front desk for 10-15 minutes at a time when guests had to wait.
10,0 Excellent
Pros: Robert at the front desk was most gracious and kind.
9,6 Excellent
Pros: The hotel was nice inside and out, and the staff at the front desk was very nice. Room was clean and pretty, and many amenities were provided or offered. Free WiFi offered, and water pressure in shower was fantastic!
Cons: For the price, breakfast should be included, as well as a microwave. Pillows are way too poofy and lack support, not comfortable at all.
9,6 Excellent
Pros: Everything was great. It seemed a bit pricey and I thought that was due to the holidays plus making reservations late. This place actually matched it's pictures. After staying there it will be hard to scale down. I wish I'd brought our bathing suits! Thanks so much for x-mas breakfast.
Cons: It took awhile to get hot water in the shower, but we also got up a bit late.
10,0 Excellent
Pros: Everything else!
Cons: Walnuts in the cookies. Literally, my only complaint.
9,0 Excellent
Pros: Great location and staff. Restaurant onsite was excellent!
10,0 Excellent
Pros: Extremely friendly and outgoing staff who were willing to go above and beyond to make my stay exceptional.
9,2 Excellent
Pros: Nice property, clean rooms, spacious and comfortable, on site restaurant was delicious, staff was great.
Cons: Showers weren’t great. And we had to change rooms due to a/c not working great but the staff was awesome about it and super helpful. Would definitely stay here again.
7,9 Good
Pros: Great pool and hot tub with temperature of water just right. Hot cookies were taste
Cons: Could have had some spring flowers to brighten cloudy and cool days
10,0 Excellent
Pros: Very clean with nice amenities. The staff was friendly. Convenient location and nice restaurant attached.
10,0 Excellent
Pros: They we’re so kind at check in Always are.
Cons: Quiet neighborhood but not far from downtown. Room was clean and comfortable.
9,6 Excellent
Cons: when i made this reservation i called to find out how much i needed to have on my card since we were going to an event that weekend that i needed mostly cash i had taken money out of my account. i had called and double checked that morning before i arrived to make sure thats all i needed was the amount. So after drving thru bad weather, emergency room visit i was wore out when i got to the hotel. Now remember i said i called, they informed me i needed 100 more for security. Its 8pm at night, im exhausted, my sons card had 288 on it we even called it. the room was 264.50. for some odd reason it wouldnt let us pay for both nights so we paid for one, about 9 we finally got our room key, since i was hurt earlier in the day i went up to the room while he and the kids went to get luggage. Tiredly i made it up to the room opened the door and theres kids and adults in the room, i quickly left the room and made my way back downstairs. Earlier in the day i stepped on a nail and had to get a tetanus shot, so by now my foots sore and swollen. Im close to tears im so tired and in pain and just want my shoes off. So she dont know why they gave my room to someone else even thou when i called that morning i stated my arrival would be 8 to 10pm. So finally got a room. Did go to breakfast on sunday for 12 bucks and had been in des moines the previous weekend at the fairfield and got a free breakfast there pretty much same as the 12 buck breakfast except i got cheesy hashbrowns at double tree, sausage links were way to undercooked looking that none of us dared eat any. For that price i expected alot better than continental, even Best western in Cedar rapids 3 weeks ago had a free continental breakfast that had exact same food. Rooms were same prices at all three but never had to have an 100 extra. I dont like to complain but all friday evening after i got checked in i was stressed out worrying about the next night and panic attack to put it mildly.
6
R1 393+
Overview
Reviews
Enjoy the hometown hospitality at this Baymont Inn and Suites Des Moines Airport, minutes from Des Moines International Airport and close to major interstates, Willow Creek Golf Course, Drake University and downtown Des Moines. Smoking is not allowed at this lodging, which offers complimentary wireless Internet and complimentary breakfast. Refresh your wardrobe with laundry services, work out in the exercise center and relax in the heated indoor pool, hot tub and game room. For all your business and event needs this hotel offers extensive meeting and event facilities, including ballroom, banquet facilities and conference rooms. A shuttle is available and there is complimentary parking for all vehicles. Select rooms feature microwave and refrigerator, ideal for longer stays, and there is no charge for kids through age 17 when accompanied by adults.
9,2 Excellent
Pros: Good hotel, with fully equipped Gym, swimming pool near the airport. Wifi worked well, Breakfast was quite good, and coin laundry was perfectly located and not expensive at all.
Cons: Nothing
10,0 Excellent
Pros: Everything, Hotel is beautiful, grounds are so beautiful and manicured, Staff are amazing, so friendly, best night sleep in a long time, I'm not your average traveler I have 38 years in hospitality, as regional director
Cons: My focus was hotels facing bankruptcy or their flags, we actually wouldn't normally stay in this brand, it was a last minute decision, I'm so glad we did, Great job on excellent training and staff choice, guest service is foundation for success, Congrat
9,6 Excellent
Pros: Very nice breakfast options. Very clean and well stocked food items.
10,0 Excellent
Pros: I've traveled for work or leisure, with and without family, for many years. Most hotels all have the same stuff, but here everything was great. Everything was clean, everything worked, the beds were clean and comfortable, even the carpet was in good shape. Probably the best hotel stay I've ever had. I recommend the hot tub.
8,0 Excellent
Pros: Clean, comfortable, quiet, safe, and a great value.
9,6 Excellent
Cons: Very clean
10,0 Excellent
Pros: The whole facility was great. Super friendly staff, lots of fun amenities for the whole family and clean!
Cons: Nothing!
9,6 Excellent
Pros: Yes, this has to one of the best hotels I have stayed in and travel a lot.
Cons: Nothing, other.than the little jog over from I 80 but it was late and tired coming in, but it was more than worth the jog over and would do it again.
10,0 Excellent
Pros: Rooms clean and comfortable beds friendly staff
7,1 Good
Pros: Big room, good bed
Cons: A little dirty but happy with room
9,2 Excellent
Pros: It was a quiet hotel.
Cons: The shower did not drain well, but the water pressure was good
10,0 Excellent
Pros: Everything. Breakfast is really great here.
7
R1 818+
Overview
Reviews
Welcome to the Hampton Inn West Des Moines Lake Drive hotel located in West Des Moines, Iowa. We're just a few miles from Jordan Creek Town Center Mall, Hy-Vee Corporate Office, and several great restaurants. Come see our hotel's incredible transformation.it's worth the experience! Enjoy complimentary wireless high-speed Internet access throughout Hampton Inn, including guestrooms, lobby, breakfast area and 24-hour business center! Experience Cloud Nine, the new Hampton bed experience. Hampton Inn West Des Moines hotel is proud to offer an even more abundant complimentary breakfast buffet, with new hot items like sausage, eggs and warm biscuits. In a hurry? Grab an On The Run Breakfast Bag by the front desk, available Monday-Friday, and be on your way. Our Hampton Inn West Des Moines Lake Drive hotel in Iowa is convenient to the following area businesses: Citigroup/Sears, Farm Bureau, Hy-Vee Corporate Office, John Deere Credit, Marsh, National Pork Producers, and Wells Fargo. Attractions nearby our West Des Moines, Iowa hotel include Jordan Creek Town Center Mall, Valley Junction, Science Center of Iowa, Glen Oaks Country Club, Blank Park Zoo, Drake University, Living History Farms, Veterans Auditorium, Knoxville Raceway - about 1 hour away, Adventureland, Prairie Meadows, and Des Moines Civic Center. At this Hampton Inn West Des Moines Lake Drive, Iowa hotel you can walk right out the door to several great restaurants or enjoy a great meal delivered right to your hotel room. You can also enjoy numerous parks and golf courses. Along with friendly and efficient service at our Hampton Inn West Des Moines, Iowa hotel, you will find deluxe accommodations and a relaxed atmosphere. With our Unconditional 100% Hampton Satisfaction Guarantee, you'll be completely satisfied with your stay at Hampton Inn West Des Moines, Iowa hotel or we don't expect you to pay. Earn Hilton HHonors hotel points and airline miles. Come experience the best value there is in West Des Moines, Iowa. We love having you here at our Hampton Inn Des Moines-West hotel in West Des Moines, Iowa!
10,0 Excellent
Pros: Breakfast was good, many choices.
Cons: Milk was too warm.
8,3 Excellent
Cons: What ?!?! No cookie on the Weekend !!!
9,0 Excellent
Pros: Excellent room; good accommodations
Cons: Nothing negative
8,3 Excellent
Pros: Excellent breakfast. Liked you can rent movies that aren’t out for the kids.
Cons: Small room and dining room where breakfast is served. Feels like you’re on top of each other.
10,0 Excellent
Pros: Overall everything was great. I had read a review about difficulty to get in and out of the hotel driving wise but it was no problem at all! I’m from S.E. Texas. It was fine!
Cons: All was well
10,0 Excellent
Pros: All was good just not enough parking had to park in handicap or across street
Cons: Maybe ready for softer comforters
6,7 Good
Pros: Breakfast was top notch, very well stocked and tasty!
Cons: Got in at 10:30 pm tired from a long day of driving to find a sign that said staff had to step away to help a guest. Waited fifteen minutes for someone to come back and by then there were four other customers waiting. This was a really busy hotel yet the employee said she was the only one working. Made no sense.
6,7 Good
Cons: I got hit with a $25 fee after I checked in that was not mentioned on the site or the reservation. So i was totally blind sided by it. These type of fees impact the value of the rate. In this case, I would have gone else where for a better rate. This will also cause me to steer clear of Hamptons for a while.
9,0 Excellent
Pros: Easy to find, decent breakfast, pool hours
Cons: just what I expected, enjoyed my stay
8,8 Excellent
Pros: The breakfast was very good, lots of choices. Everyone was very nice and helpful.
Cons: Nothing
10,0 Excellent
Pros: Always nice clean rooms and a very good breakfast.
10,0 Excellent
Pros: Breakfast was fine. We'd checked out early early so didn't have lots of time to linger, so appreciated that the food was ready when we were.
Cons: Some of the food seemed like it had been prepared/cooked prior to that morning and then just reheated. It was a bit dry and hard; overdone in the microwave, maybe? There were other food options so we were satisfied.
8
R1 833+
Overview
Reviews
A beautiful hotel among West Des Moines hotels, the Fairfield Inn & Suites Des Moines West offers a great location with convenient access to I-80 and I-35. It's easy to relax in one of our 102 guest rooms and suites featuring comfortable bedding with crisp linens, free local calls, in-room coffee and FREE WIRELESS high speed internet. Get your day off to a great start with a complimentary deluxe hot breakfast featuring scrambled eggs and sausage. Unwind in our refreshing indoor pool or fitness center. There is no hot tub offered in the pool area, but whirlpool suites are available. Fairfield Inn & Suites West Des Moines hotel is close to many area businesses and attractions such as Jordan Creek Town Center, Adventureland Park, Des Moines Zoo and Science Center of Iowa. This hotel in West Des Moines Iowa is only 5 miles from Historic Valley Junction and 23 miles from Prairie Meadows Casino. At Fairfield Inn & Suites West Des Moines hotel, you can always count on a friendly welcome.
10,0 Excellent
Pros: Plentiful breakfast and helpful stafg
7,9 Good
Pros: Chris was at the Friday check in. He remembered our name from last year when we stayed. Excellent customer service and he really enjoys his job. Helpful and funny.
Cons: Nothing. Very enjoyable.
10,0 Excellent
Pros: Chris-your manager-treated us like family-he sold us on Fairfield inns-thanks Chris
Cons: C
10,0 Excellent
Pros: Breakfast was good and the location was perfect for our needs. Very quiet neighborhood.
8,8 Excellent
Pros: Upon check-in, there were 3 clients in line and the desk clerk had to re-boot the computer. That was fine, as he gave us the option of waiting for him to re-boot, or giving us our room key and allowing us to return to the desk to check in, which I thought was nice. I'm sorry I don't recall his name, but he was courteous and professional. Our room was clean and the bed comfortable, our stay was quiet, but the TV kept cutting in and out periodically (tuner problem?). We didn't watch more than an hour of it before we decided to turn in for the night. We decided we'd tell the desk clerk in the morning when we checked out. Breakfast was great - lots of healthy options if you're watching your weight. I appreciated this!
Cons: Sunday's can be overwhelming in a breakfast area in any hotel but it appeared they were understaffed to handle all the usual chaos of a Sunday morning crowd. I only saw ONE attendant for a good-sized eating area. At one point, I saw the front desk clerk wiping down tables - this should not be part of his job, as it leaves the front desk unmanned when people are trying to check out - as I soon discovered. Upon approaching the desk to check out at 10:30, I was third in line and then 4 more people came. So there are 7 people in line waiting to check out and no desk clerk in sight. I waited 5 minutes, then just left my cards on the counter, as did 3 other people - we had a schedule to meet and had to get on the road. I found this unacceptable on a busy Sunday morning and was unable to report the bad TV in room 402.
9,0 Excellent
Pros: had to share one salt and pepper shaker with the whole DR
Cons: one salt and pepper shaker for all to share
7,5 Good
Pros: Was very clean and staff was friendly and helpful.
Cons: Bathtub felt very weakly supported and would make noise when standing in it. Breakfast choice were minimal
10,0 Excellent
Pros: The beds were amazing! We had been traveling for 2 weeks and it was the BEST bed and rest I had!
8,3 Excellent
Pros: Location
10,0 Excellent
Pros: convenience
Cons: nothing
10,0 Excellent
Pros: Robert the desk clerk had an amazing customer service skills from the moment we walked thru the door to check in. Good sense of humor and hospitable.
10,0 Excellent
Pros: The free breakfast is the best at any hotel I have ever stayed at.
Cons: Everything was perfect
9
R2 712+
Overview
Reviews
Boasting a central location off I-235, in the center of downtown Des Moines, the welcoming Hampton Inn & Suites Des Moines Downtown, IA offers wonderful views over the Des Moines River and easy access to shops, restaurants, businesses and popular attractions. Principal Park, the Iowa Cubs Home Field, the Civic Center and Stoner Theatre are just minutes away. Guests at this hotel in downtown Des Moines, IA, can enjoy close proximity to the Historic East Village, the Iowa State Capitol and the Wells Fargo Arena. Unwind an inviting guest room or suite, where you can check emails with free WiFi at the ergonomic desk, watch movies on the 39-inch HDTV, heat snacks in the microwave, chill drinks in the refrigerator and sleep soundly on the clean and fresh Hampton bed. Take advantage of the leisure amenities at this hotel in downtown Des Moines, IA. Work out in the free fitness center and swim in the heated indoor pool. Every morning, join us at Hampton’s free hot breakfast buffet. Buy snacks in the 24-hour Suite Shop and enjoy free tea and coffee in the hotel lobby, any time of the day or night. Stay productive in the free, 24-hour business center or hold an event for up to 50 people in the 1,200 sq. ft meeting room, equipped with contemporary A/V equipment. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That’s 100% Hampton.
7,9 Good
Pros: Location. Perfect
Cons: Shower lever was broke, sink clogged, door stuck. All in bath.
9,6 Excellent
Pros: Comfortable beds, nice room size, clean, good breakfast.
Cons: Nothing
5,4 Okay
Pros: Breakfast was great
Cons: Booked a "river view" balcony room. When we arrived, we were told they were all occupied and our reservation was not honored. This is the whole reason I picked this hotel over the others.
5,8 Okay
Pros: The pool was small but nice and warm.
Cons: Water main break no water pressure to wash or brush teeth. Breakfast was not good for price pd. Hotel is pricey for the accomodations provided.
6,7 Good
Pros: My room was right by the parking garage. Beds were comfortable!
Cons: VERY humid in the rooms, carpet was wet in front of the refrigerator. Also when we woke up every thing in the room felt damp.
10,0 Excellent
Pros: Air conditioning perfect temp and rooms clean
10,0 Excellent
Pros: breakfast was excellant
Cons: cost of parking
9,6 Excellent
Pros: Location was easy to get too and pretty much in the center of everything
Cons: I liked the parking ramp to keep the car safe out of the elements
7,5 Good
Pros: It was a nice hotel in a great area downtown - just on the river. We were there for the Fourth of July and they had fireworks and festivals going on. It was nice.
Cons: Housekeeping was lacking. We slept in, and received no housekeeping most of the time we were there.
5,0 Okay
Pros: Great location, breakfast was fantastic.
Cons: Whole reason I booked this room in comparison to other Des Moines hotels, is because this one had available "river view" rooms with balconies. When we arrived, we were told that all of those rooms were taken. Would have chosen a different hotel.
8,3 Excellent
Pros: The breakfast was great! We liked how quiet and comforting the room was after a long drive.
Cons: The staff were very short and not as polite as we would like.
10,0 Excellent
Pros: Proximity to Principal Park and restaurants. Protected parking. Staff would let me leave car in parking ramp beyond checkout to catch a Sunday AAA Cubs game at 1:08pm after seeing one sat night at 7pm. A decent free breakfast I the am too!
Cons: No
10
R1 701+
Overview
Reviews
Welcome to the Holiday Inn Express and Suites Urbandale, Iowa. Nestled in the Des Moines, Iowa area Urbandale is a growing city that has held on to its small-town charm. Whether travelling for business or pleasure the Holiday Inn Express & Suites Urbandale Des Moines is conveniently located off I-35/I-80. Only minutes from attractions such as Adventureland Park, Blank Park Zoo, Des Moines Botanical Center, Des Moines Science Center, Jordan Creek Mall and Wells Fargo Arena.Let the New Holiday Inn Express & Suites Urbandale Des Moines be your host hotel for annual events like the Festa Italiana, World Food Festival and the Iowa State Fair. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet served daily, indoor pool/whirlpool, business center, enhanced fitness facility, guest laundry, wired & wireless high-speed Internet access, triple sheeted bedding, enhanced bath experience and flexible meeting space to accommodate up to 100 people.Local businesses include John Deere Credit, Aviva, Firestone, Hy-Vee, Camp Dodge, Garst Seeds, Wells Fargo, Mercy Medical Center, Allied Insurance, Principal Financial, Wellmark Blue Cross Blue Shield and Pioneer Hi-Bred / DuPont International.Enjoy the best accommodations Urbandale, Iowa has to offer, so Stay Smart!
10,0 Excellent
Pros: Wonderful hotel...helpful staff...could not ask for a better lodging experience.
Cons: No.
10,0 Excellent
Pros: Great pillows
Cons: Shower was noisy
10,0 Excellent
Pros: The bed was great and your staff at the desk was nice
Cons: Less snow
10,0 Excellent
Pros: The breakfast eggs were delicious and the coffee was very good. My only little negative is that the hotel was really warm.
Cons: Just being able to get the heat to cool off below 70.
10,0 Excellent
Pros: Front desk staff, mgr went out of there way for me
10,0 Excellent
Pros: Great facility, great customer service
10,0 Excellent
Pros: The property was very clean, and the staff were friendly and helpful. Excellent continental breakfast.
Cons: I liked everything about the property, except the parking lot lights were very bright and the curtains wouldn’t close properly.
10,0 Excellent
Pros: The staff was very friendly, but also very professional at check in and answering any questions.
Cons: The breakfast was supposed to be til 9:30. Went down at 9:15, they were cleaning up and very little to eat.
9,2 Excellent
Pros: clean and a good breakfast.
Cons: hotels are getting too expensive for themselves.
7,9 Good
Pros: This is a newer facility so everything is clean and fresh.
Cons: I thought the king bed that we had was uncomfortable. I can't explain but it made a sound when getting in or out of it. Almost like it had plastic or something covering the mattress?????? Also and it may be because they were short an employee but the gal in the breakfast area couldn't keep up with supplying the breakfast buffet. Running out of hot food as well as items in the refrigerator.
9,2 Excellent
Pros: The breakfast was really good. Loved the bed in our King Suite! Our room was immaculate and I appreciate the coffee maker NOT being located in the bathroom.
Cons: The shower was difficult to master with my arthritic knees. Next time I will request a handicap accessible room. Our TV remote needed a battery and we requested one from the front desk they never got around to it. For some reason I had one in my purse and just replaced it myself.
9,6 Excellent
Pros: Excellent layout. Good breakfast. Location was easy to get anywhere in the Des Moines area.
Cons: Had to keep getting the key cards reprogrammed.
11
R2 126+
Overview
Reviews
Make your stay memorable at West Des Moines Marriott, where you'll find a seamless blend of high-tech and high-touch service. Utilize our complimentary shuttles for effortless travel to and from Des Moines International Airport. Upon arrival, you'll discover a wealth of popular locales surrounding our hotel, including Wells Fargo Arena, the Jordan Creek Town Center and the city of Clive. Following a long day, take a moment to relax in our spacious guest rooms and suites, offering pillowtop mattresses, Smart TVs and room service. Additionally, our seven event venues perfectly set the stage for creative meetings and elegant weddings alike. When you start to feel hungry, stop by our restaurant for a delectable selection of barbecue dishes and craft cocktails. Stay active with a workout in our 24-hour fitness center or a refreshing dip in our indoor pool. No matter the reason for your visit, West Des Moines Marriott provides the upscale amenities and professional service necessary for a successful stay.
10,0 Excellent
Pros: The male bartender/server in the lobby bar on the evening of 7/27/19 was extremely friendly and helpful. When the kitchen staff messed up my salad order, he tried very hard to make things right. I appreciate his efforts.
Cons: This is not hotel related- but schedule-related: There were large gatherings of both a wedding reception and family reunion in the lobby area at the same time. The guests were extremely loud, boisterous, and drinking heavily into the early evening.
8,0 Excellent
Pros: Nicely kept. Good staff.
Cons: Thought the room should have been a little darker. To much light coming through the edge of the door.
7,9 Good
Cons: Room was small and the bathroom while modern and nice did not have door
10,0 Excellent
Pros: The staff was wonderful! The food was great, and a good selection.
6,0 Good
Pros: Their bed was comfortable.
Cons: It was just an average looking hotel room whit no free breakfast like most hotels have and it was extremely loud the entire time with my room right next to the crowded lobby/bar and with all the kids running past my room ans hearing the elevator dong off
1,0 Poor
Pros: The location.
Cons: I have stayed at Marriott properties for some 40 years. Always had friendly and helpful interaction with all the staff. From housekeeping to hotel management. Until this trip. The way I was treated by the management staff was rude and disrespectful.
10,0 Excellent
Pros: The front check in staff was amazing. The hotel was very clean. I would definitely recommend this hotel.
Cons: No
10,0 Excellent
Pros: Front desk people were great!
Cons: No
9,0 Excellent
Pros: Location
Cons: no free breakfast. Too soft pillows.
10,0 Excellent
Pros: Clean. Location. Staff was friendly.
10,0 Excellent
Pros: Great property
Cons: No
10,0 Excellent
Pros: My room was beautiful.
12
R2 082+
Overview
Reviews
Welcome to the Hilton Garden Inn West Des Moines hotel, conveniently within walking distance to the Jordan Creek Town Center, as well as, several restaurants and within minutes to the Ponderosa Village and West Glen Town Center. The hotel is off interstate 80 and just 20 minutes from downtown. We are convenient to the following attractions: Funny Bone Comedy Club, Valley Junction, Living History Farms, Des Moines Civic Center, Veterans Memorial Auditorium, Wells Fargo Arena, Iowa Events Center, HyVee Hall, Science Center of Iowa, Adventureland, Prairie Meadows Racetrack and Casino, Knoxville Speedway, Iowa Speedway. Businesses nearby include: Wells Fargo Jordan Creek Campus, Farm Bureau, HyVee's Corporate Office, Mercy West. This hotel has deluxe accommodations that include friendly service and a relaxed atmosphere that awaits our guests. Certain to please the busy executive or leisure traveler to West Des Moines are our array of special amenities including: Complimentary high-speed Internet access with secure PrinterOn remote printing, In-room hospitality center with microwave, Refrigerator, Coffee maker, Two phones with voicemail and data ports, OnDemand Video, TV video games, HBO, USAToday every weekday morning, Business Center, Pool and Whirlpool. The hotel offers 3,000 square feet of flexible meeting and banquet space for your event in Iowa. There is high-speed wireless Internet access throughout the hotel. We offer the Hilton Garden Inn hotel Great American Grill Restaurant serving freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. ***** Everything. Right where you need it. *****
5,0 Okay
Pros: The food was good. Service was very good.
Cons: I booked a disability accessible room. I did not get an acceptable room. The night clerk told me because I booked on line thru Bookibg.com, that I could not change anything about my booking. Even though they messed up with giving me the wrong room type. Was not happy!
7,5 Good
Cons: Beds were too hard for us. Tub very slippery. Pull out bed was horrible to sleep on.
6,5 Good
Pros: Location. Cleanliness
Cons: Booked through a third party. Had to listen to general manager scold me on using a third party. Then asked for a double queen instead of the king I booked and he was not at all accommodating. He said since I booked through a third party I would have to contact them to request the change. So I contacted third party. They said that the hotel would have to change based on their availability. Back to the GM. He literally walked away. Wouldn't discuss or help. Thankfully on of HIS employees was able to resolve. He should not be in the position he is in.
9,6 Excellent
Pros: Everything. Staff was friendly. Room was clean
8,0 Excellent
Cons: The bed was very uncomfortable and I could feel springs in some places
10,0 Excellent
Pros: Everyone very friendly and helpful. Our family used the shuttle which was an added bonus. The pool area is clean and has a smaller pool for smaller children. We ordered twice from the Garden Grill and was delicious.
Cons: I felt the breakfast was a little too pricey. $11.95 is a lot for a buffet. Children $5.95.
10,0 Excellent
Pros: The front desk staff were awesome and knowledgeable,answering our questions about the area.
Cons: could not find anything we didn't like! Great hotel!
9,2 Excellent
Pros: Comfortable, clean accommodations with friendly staff.
Cons: Broken Keurig in the room. Breakfast not included.
9,0 Excellent
Pros: Staff friendly.
Cons: Somewhat difficult to find.
8,8 Excellent
Pros: Cleanliness of the hotel and the staff were really nice. The pool was nice and warm
Cons: Only 3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult supervision. My kids were unable to swim because they wouldn’t allow them in the pool and kept splashing them. There wasn’t a difference in the water temp from the pool and the hot tub.
2,0 Mediocre
Pros: Location
Cons: Our room was next to the pool and the hours for the pool were not enforced. There were children screaming in the hallway. There were several events going on and the staff looked and acted overwhelmed.
10,0 Excellent
Pros: spacious entry....the staff was helpful ....I had trouble getting my wi-fi......they helped me
Cons: no morning newspaper
13
R2 052+
Overview
Reviews
Welcome to the new Fairfield Inn and Suites by Marriott near the Des Moines Airport. We offer a complimentary shuttle to the airport. We are the perfect hotel for business and leisure trips. You will enjoy our 82 wonderfully decorated guest rooms and suites featuring the luxurious new "Green Tea Bedding Package" with its vibrant colors and rich linens. Hotel highlights include a hot deluxe-continental breakfast, well-equipped business center, 24/7 exercise room, heated pool and spa, The Market offering food 24/7, guest laundry, and LCD flat screen TVs in all guest rooms. Complimentary Wi-Fi, HSIA is available throughout the hotel and wired HSIA in all guest rooms. We are minutes from EDS, HP, Wells Fargo, Principal, Meredith, Allied Insurance, UPS, Iowa Health Systems, and CDS. At the Fairfield Inn & Suites Des Moines Airport, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.
10,0 Excellent
Pros: Easy to locate, accessible to a lot of stores and eating establishments Thanks for the shuttle to the airport
Cons: You’ve got a nice place there
9,6 Excellent
Pros: Loved the size of the bathroom! Also loved the variety of breakfast choices.
Cons: Thought I was getting a room with 2 queen beds and it ended up being one king but that was all I needed. Bed was pretty hard made me sore the next day.
10,0 Excellent
Pros: Cleanliness of facility, staff friendliness, room cleanliness along with nice breakfast (well stocked at all times).
Cons: None
9,6 Excellent
Pros: The rooms were clean and comfortable. The staff were very nice. Very nice hotel. Smoke free. But as a smoker, they put us in a room so we could easily get the door for a smoke break, instead of climbing 3 flights of stairs every time.
Cons: No indication of where things were at. Like the pool or the fitness room. You definitely had to look around like you were lost.
9,6 Excellent
Pros: Located close to the airport, we had an early morning flight, there was food and coffee ready at 4:00am and shuttle was on time.
10,0 Excellent
Pros: So many choices on the breakfast buffet made choosing difficult. All the food prepared to perfection. Big rooms, perfectly appointed. Helpful staff at every level. Absolutely the best place to stay!
7,5 Good
Pros: Breakfast was good, something for everyone. The kids really enjoyed the pool.
Cons: I double checked we would be getting a room with two beds for our family of 5, check in and there was only one bed and they staff was unapologetic about that and having nothing else available. They also had no suggestions about coping, like offering extra sheets or a roll out bed, I had to ask. The room didn't even look as pictured online, decorated completely different and stark. The bed we did get was lumpy, hard and the pillows sounded like they were filled with plastic bags. The room also had a musty weird smell and that was before we went to the pool.
8,8 Excellent
Pros: Smelled good, clean. Price
Cons: N/A
8,3 Excellent
Pros: Lobed the breakfast. Super nice staff..happy there was a shuttle. Great location. Loved the Steakhouse..so happy it was right next door..literally in walking distance!
Cons: Only down side but wasnt really major was the dark curtain didnt close and a bright sign light was in our room all night
10,0 Excellent
Pros: Didn't do the breakfast but the facility was very clean and comfortable
Cons: there was nothing that I didnt like
10,0 Excellent
Pros: the room was very clean ... excellent
Cons: Breakfast was over aat 9 ... think it shoiuld be 10.
8,0 Excellent
Pros: The closeness to air port.
Cons: Disappointed the hot tub was down. Was the main reason I picked this hotel over the others. Pool didnt seem very clean.
14
R2 155+
Overview
Reviews
A leader in West Des Moines hotels near Jordan Creek Mall, the Residence Inn Des Moines West offers all that business, leisure, and relocating guests need for a satisfying stay. Find our hotel right outside Jordan Creek Town Center, the premier shopping center in Des Moines. We’re also minutes from Wells Fargo Headquarters, the downtown financial district, Des Moines International Airport, Nestle, Athene, Nationwide, Oakwood Relocations and several others. Guests also stay within walking distance of a variety of nearby restaurants and leisure attractions. As the ideal choice of West Des Moines hotels, we invite you to relax in a low-key, homelike atmosphere with suites that are 50% larger than the average hotel room and made for extended stays. Enjoy free Wi-Fi, parking, hot breakfast daily, and The Mix evening social three nights a week. Make Residence Inn your home-away-from-home for extended stay travel. For guests using GPS devices, use 160 S 68th Street, West Des Moines, IA 50266.
10,0 Excellent
Pros: Location
10,0 Excellent
Pros: Traveling with a larger family we love the double queen suites with 2 bathrooms, kitchen and living area and sofa sleeper. This fits our lifestyle perfectly without having to split our family into 2 separate hotel rooms. The rooms are extremely clean and the location is beautiful with shopping and restaurants etc galore.
10,0 Excellent
Pros: Location
10,0 Excellent
Pros: I liked the suite a lot. Very comfortable.
Cons: No, liked everything.
9,2 Excellent
Pros: Very comfortable beds
Cons: Exercise room only had 2 treadmills and a stair climber, pool was extremely small, and shower drains in the room were slow
8,8 Excellent
Pros: Room arrangement
Cons: I had to ask to have a soiled blanket changed!
10,0 Excellent
Pros: Beautiful location, near an abundance of restaurants, shopping, safe environment
9,0 Excellent
Pros: Location was great! Right in the center of Jordan Creek!
10,0 Excellent
Pros: By anything and everything bed was amazing beautiful hotel very clean breakfast amazing
Cons: Pool is a bit small and the room gets too warm
5,0 Okay
Pros: Location but not worth other problems.
Cons: Needs updated not clean and loud AC unit.
10,0 Excellent
Pros: Great location in beautiful West Des Moines. Near an abundance of restaurants, shopping etc. Nice clean apartment style rooms. Double queens have 2 bathrooms which is a plus!
9,6 Excellent
Pros: Liked the cleanliness, location, comfort & breakfast!
Cons: Nothing.
15
R2 038+
Overview
Reviews
Staybridge Suites West Des Moines Invites Guests to Rest Comfortably Ideally situated near I-80, Des Moines International Airport (DMI) and Des Moines Golf & Country Club, Staybridge Suites West Des Moines is an all-suite, upscale, extended stay hotel within close proximity to everything Des Moines has to offer. Long-term guests of our pet friendly extended stay hotel can enjoy all the comforts of home with easy access to shopping at Jordan Creek Town Center and live performances at the Des Moines Art Center. Special events at the Science Center of Iowa and Living History Farms are also less than ten miles away. Business travelers appreciate our extended stay accommodations near Hy-Line International, Wells Fargo, Wolfe Eye Clinic and Hy-Vee. To best meet the needs of our professional guests, we offer 1000 sq. ft. of meeting space, a 24-hour business center and free, high-speed internet access are provided on-site and complimentary parking. During your stay, you can enjoy resting in one of our spacious suites with kitchenettes, exercise in our fitness center or relax in our indoor swimming pool and hot tub. Start your day with our complimentary breakfast buffet and end the day by joining us for our community-oriented evening Social Reception from Monday to Wednesday. As you plan your next trip, check out our exceptional Des Moines, Iowa hotel rates and we look forward to welcoming you home!
9,2 Excellent
Pros: The pond in the back with patio seating and grills for guest use was very nice.
10,0 Excellent
Pros: This place was perfect! We drive between Colorado and Michigan quite frequently and we intend on always staying here from now on. The room was so clean, the bed was super comfortable, the bathroom was clean and had the big jacuzzi tub! The staff we interacted with were all SO nice, the breakfast was really good, the pool is 24 hours. We loved our stay here!
10,0 Excellent
Pros: Great breakfast and variety, extremely clean, the room was huge and the pool was perfect. The staff was all very nice and welcoming.
10,0 Excellent
Pros: Huge room with kitchenette. Big comfy bed!
10,0 Excellent
Pros: Execellent all around experience
Cons: A restaurant and bar on grounds would be great.
9,6 Excellent
Pros: Everything else
Cons: Street lights comming through window
6,0 Good
Pros: Decent location, ample parking, friendly staff.
Cons: Bed was too firm, pillows too flat, and walls and floor were paper thin.
9,0 Excellent
Pros: Great location and delicious and plentiful breakfast!
Cons: Room was a little small...
9,2 Excellent
Pros: The Staff were very helpful .breakfast was great
Cons: the bed had a sunken spot on the left side of bed
10,0 Excellent
Pros: Splurged and got the spa tub room. Definitely worth the money. Very relaxing, and the comfortable bed was just the extra icing on the cake. Also, 24 hr pool/spa area, what?! Breakfast was great, and the hotel is in a nice, quiet area, and is only ten minutes away from the Jordan Creek mall.
7,5 Good
Pros: Location
Cons: The room was small for the price. Not their fault but was loud & crowded with many sports teams Kids running halls late banging on doors. Breakfast was bad.
10,0 Excellent
Pros: The room was inviting and comfortable, and the kitchen was one of the nicest I've seen in a suite hotel.
16
R1 701+
Overview
Reviews
Travel with confidence by checking into Fairfield Inn & Suites by Marriott®, a hotel with outstanding service to make all of your travels easy and comfortable - at an exceptional value. We are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your stay, and fitness facilities that include a pool and exercise room. You'll find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Jump-start your day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. You'll always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites to help you get it done when you travel.
10,0 Excellent
Pros: Enjoy our stay the room was awesome, very spacious. Enjoyed the morning breakfast. My granddaughter and niece really enjoyed the pool..
7,1 Good
Pros: Breakfast was fairly decent. Even my picky 13 year old daughter ate it. The room and the facility was clean especially compared to other hotels. You can see part of the beautiful sunsets from the parking lot
Cons: The fruit variety at breakfast
9,2 Excellent
Pros: the king side bed was comfortable the breakfast was great. Easy checking in
6,0 Good
Pros: Location
Cons: There was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll go away.
6,0 Good
Pros: Breakfast was fine, but you definitely want to get there early if you want to get everything offered.
Cons: Big disappointment was the pool. It was small and so heavily filled with chemicals that we all had burning eyes and within 15 minutes were coughing and had to go outside to get some fresh air.
10,0 Excellent
Pros: Nice, spacious rooms, clean.
Cons: There was a large, wet space on the floor I believe from the air conditioner unit running . I will let staff know to check on this.
7,5 Good
Pros: Breakfast was very good and fully stocked. Plenty of places to sit. The rooms are very clean and the staff is friendly. Pool and hot tub were nice.
Cons: For some reason, housekeeping missed us on Day 1 but it wasn't a hardship. We can certainly get by without changing sheets and we had enough towels etch was just strange that they never came in even though we were out all day. Also our window looks right into another hotel next door. We left the shades drawn most of the time.
8,3 Excellent
Pros: It was clean and the staff was very friendly.
Cons: There should have been 2 chairs in the room. I called the office and they did bring another one up. The beds were not that comfortable. The pool water was very cold.
10,0 Excellent
Pros: Breakfast was delicious and the lady that was working solo did a GREAT JOB!!
Cons: I did not realize that I booked at the wrong Fairfield til the day of. Wouldnt let me switch or transfer my night to be with my daughters team. So that was a big inconvenience. Other than that my stay was great. The hostess that managed the breakfast ROCKED!!! Single handedly too!
10,0 Excellent
Pros: Great breakfast with standard set of choices plus a little more. Rooms are new and very comfortable.
9,0 Excellent
Pros: Clean and updated
8,3 Excellent
Pros: Beds were good
Cons: No seperate chair in the room.
17
R1 833+
Overview
Reviews
Set your sights on a refreshing stay at Courtyard Des Moines West/Clive where thoughtful amenities and comfortable accommodations await your arrival. Our contemporary hotel is just moments from dynamic destinations including Drake University, Valley West Mall and Blank Park Zoo. In-between adventurous outings, reside in comfort in our spacious rooms and suites. We make you feel at ease with our complimentary high-speed Wi-Fi, plush bedding and flat-screen TVs. Jump-start your day with a scrumptious breakfast and Starbucks® coffee at The Bistro. Stop by in the evening for delicious dinner options and handcrafted cocktails. Active travelers can maintain a healthy lifestyle by swimming laps at our indoor pool and working out at our fitness center. Our modern event venue offers catering options and AV equipment, ideal for both business meetings and social gatherings. Whether you're visiting Iowa for an extended business trip or a weekend getaway, Courtyard Des Moines West/Clive will empower your travels.
8,0 Excellent
Cons: Thought I’d filtered to hotels with free breakfast which this hotel did not have.
10,0 Excellent
Pros: We have stayed here several times and are happy every time. It's a convenient location and the staff is always friendly. The rooms are clean and the needs are comfy!!
Cons: N/a
9,0 Excellent
Pros: The room was clean and that it had a Starbucks cafe located in the lobby.
Cons: Check-in process took too long. Staff at the cafe saw me at the desk and acknowledged my presence. Indicated someone would be with me shortly, but they didn't call anyone to come out. The process took a long time of waiting.
10,0 Excellent
Pros: Two TV's, a comfortable couch., luxurious linens.
Cons: nothing.
10,0 Excellent
Pros: Nice and Friendly staff
Cons: Everything was nice!!!
9,2 Excellent
Pros: Awesome pool and family friendly.
9,0 Excellent
Pros: The staff is always great when we stay here.
9,0 Excellent
Pros: Nice room and lounge area
7,0 Good
Pros: Very clean. Staff very helpful.
Cons: Difficult for food. Room choice and shower were awkward.
7,1 Good
Pros: Very courteous staff.
Cons: Mattresses getting worn out or are cheap and don't hold up.
10,0 Excellent
Pros: Location and friendly and helpful staff
4,0 Okay
Pros: Location.
Cons: Thin walls, room near ice machine and elevator. Constant noise and loud conversations outside my door.
18
R2 170+
Overview
Reviews
Elevate your Iowa getaway while staying at Courtyard Des Moines West/Jordan Creek. Located adjacent to Jordan Creek Town Center and providing convenient access to popular attractions and corporations, our hotel is a perfect spot for business and leisure travelers. Enjoy close proximity to Des Moines International Airport, Living History Farms and Historic Valley Junction, as well as Wells Fargo Headquarters, Nestle, Principal Financial and Nationwide. Retire and relax in our spacious rooms and suites featuring luxury bedding, complimentary high-speed Wi-Fi, ergonomic work areas and flat-screen TVs. Grab breakfast or dinner at The Bistro, our on-site restaurant, also offering Starbucks® beverages and evening cocktails. Maintain your exercise routine by using our 24-hour fitness center and indoor pool. Our event space is ideal for hosting an intimate training session and social function. Find everything you need for a successful stay when you reserve accommodations at Courtyard Des Moines West/Jordan Creek.
8,3 Excellent
Pros: Cleanliness. Room layout. Quiet.
Cons: Breakfast OK, but pricey.
9,2 Excellent
Pros: Good location, clean, quick and friendly check in.
Cons: Bed was uncomfortable at times. It seemed like a older mattress, that needs replacing.
9,6 Excellent
Pros: We booked this hotel for a family wedding and they did a great job!
Cons: Having a breakfast in the morning as a part of room rate would have made it an A+.
10,0 Excellent
Cons: Hotel employee is a stupid name
9,0 Excellent
Pros: The staff was very nice and helpful. It is in a great location, close to restaurants, shopping.
Cons: The refrigerator in our room did not work.The bathtub/shower and shower curtain set up is difficult not to have water get out on the floor.
7,0 Good
Pros: Close to shopping.
Cons: NO CABLE TV! EVERY MOVIE CHANNEL DIDN'T WORK!
8,0 Excellent
Pros: Lady at the check-in desk went out of her way to help me with their wifi which I wasn't able to connect to. Neither of us were successful, but she went above and beyond to help me. You really appreciate people who give the little extra.
10,0 Excellent
Pros: nice design of the rooms. main lobby is welcoming. location is excellent for shopping and dining
Cons: nothing needed here
9,6 Excellent
Pros: Great location for our purposes. Room was spotless and more than we expected for the price we paid.
Cons: Nothing
8,8 Excellent
Pros: Loved the room although it was small. The reception area was very nicely decorated.
Cons: The reception employee was unfriendly. I understand people have bad days, however, this is a customer experience position, the face of the hotel.
9,6 Excellent
Pros: Room was spacious and comfortable
Cons: Didn’t have USB ports in lamps like other hotels. Had to borrow one from front desk.
10,0 Excellent
Pros: The pillows were the best! Kelly, I believe checked me in and provided my girlfriend to leave at 2pm. Which was very helpful due to me not knowing when my meeting would end. So thank you!!!
Cons: It took a long time for the sink water to become warm/hot.
19
R2 961+
Overview
Reviews
The Residence Inn by Marriott Des Moines Downtown is the only all-suite, extended stay hotel in downtown Des Moines, which sits on the scenic river, close to Principal Park, Court Avenue Entertainment District, Science Center of Iowa and the Iowa Events Center. We have spacious studio, one-bedroom and two-bedroom suites, all with a living area, a fully equipped kitchen, and complimentary Wi-Fi. Grab a bite to eat each morning at our complimentary hot breakfast buffet. Unwind at our complimentary evening social Monday through Wednesday which includes a light meal or snacks and beverages. To keep in the best shape, stop by our fitness center and indoor pool for strengthening your body and soul. Experience Midwestern hospitality at our downtown Des Moines hotel during AnimeIowa and the Des Moines Arts Festival. All registering guests must be 21 years or older. Our on-site parking garage is available for a $15/day fee. When using GPS devices for directions, please enter the address 160 Vine Street, Des Moines.
10,0 Excellent
Pros: We had a wonderful stay. Room was quiet. Staff was so helpful. I would highly recommend this hotel.
Cons: I met my sister here so we had 2 cars. We each had to pay $15 each night to park.
1,0 Poor
Cons: BUG BITE IN THE NIGHT!!!!!
10,0 Excellent
Pros: Everything.
Cons: Loved everything about my stay!
9,0 Excellent
Pros: Location was great, though one way systems downtown make getting to it a little difficult.
Cons: Breakfast selection was not as good as most hotels of this brand that I've stayed in before. In fact the selection wasn't much better than lesser star hotels I've stayed in:
10,0 Excellent
Pros: Very spacious well kept room.
Cons: None
10,0 Excellent
Pros: Everything
Cons: Nothing
5,0 Okay
Pros: Location
Cons: The kitchen was dirty and we could hear the person upstairs walking around all night. The floors are not sound-proof as you would expect from a nicer hotel. They don't keep coffee out after the breakfast ends.
9,0 Excellent
Pros: The location was great for our stay and needs. Our room was very clean and we were very happy with the desk staff.
10,0 Excellent
Pros: The room was clean and very nice. Loved it.
10,0 Excellent
Pros: This was a great downtown Des Moines experience. The staff, location and room were perfect.
10,0 Excellent
Pros: I loved everything about the hotel.
5,0 Okay
Pros: The room was spacious
Cons: Breakfast was bland. We missed the turn and found the parking garage first. We carried all of our belongings and pushed baby in the stroller outside to get to the front of the hotel. They need better signage before you enter the garage. It was a hassle.
20
R1 964+
Overview
Reviews
Des Moines Hotel's Central Location Delivers SatisfactionPoised right in the heart of the city in an up-and-coming renaissance neighborhood, the Holiday Inn Express® Hotel Des Moines at Drake University is revolutionizing the contemporary travel experience. Less than 1.5 miles from downtown and seconds from major businesses and attractions, this hotel is the smart choice for a productive stay in Des Moines.The hotel's guests have no trouble accessing the vibrant campus of Drake University, which is within walking distance of the property. Major downtown businesses are just around the corner, as well.Des Moines, Iowa and all it has to offer are at your disposal from this hotel's location. Distinguished from other Des Moines hotels near Drake University, this is the only hotel actually located on campus. Other attractions, including Adventureland Amusement Park and the Iowa State Fair, are just minutes away, and they're sure to make for a memorable vacation in Des Moines.The hotel's location near Drake University, its friendly staff and the cutting-edge amenities ensure a positive experience. Guests can surf the Web using free wireless Internet access, and start each day off right at the complimentary, hot Express Start Breakfast Bar. Call to reserve your room today, and "Stay Smart" in Des Moines.
10,0 Excellent
Pros: Nice and clean.
10,0 Excellent
Pros: The breakfast was outstanding with a wide selection. I enjoyed using the fine fitness center the provide.
Cons: The hotel had a few problems with wi-fi, but replaced their whole system to improve the internet while I was there.
10,0 Excellent
Pros: We really enjoyed our stay. Our room was very clean and they thought of the little details like in shower soap, shampoo, and conditioner that travelers often forget. The hotel is smaller and very quiet. The free breakfast is a generous buffet.
Cons: It is difficult to locate without GPS. It is not visible from any major streets.
9,2 Excellent
Pros: The area was quiet and felt comfortable with where I was. Everything was nice and clean and very sweet lady at the desk
7,5 Good
Pros: Staff was helpful to relocate me to a new room as the original room had an unpleasant odor.
Cons: Original room had unpleasant odor so had to get a room RE-assignment and was already running late.
10,0 Excellent
Pros: Front staff were very welcoming and kind.
8,0 Excellent
Pros: Stayed here on move in day at Drake University and the location can't be beat!
8,8 Excellent
Pros: Proximity to Drake University and familiar surroundings- visiting this location is like a visit home.
Cons: I would like to see more recycling (in the rooms) and no styrofoam at breakfast, please. :) Better signage for extra available parking on the weekends would be helpful.
7,0 Good
Pros: Close to Drake University
Cons: Maid knocked on door early in morning, and did not speak English. Tried to tell her we had until later in the morning to check out, but she did not understand. Lady at front desk was not friendly.
8,3 Excellent
Pros: Nice spacious room, very clean, friendly staff, located in the university area
Cons: The breakfast did not offer much of healthy food Value for money
10,0 Excellent
Pros: We traveled to attend the Art Festival and other downtown activities. We also had interest in shopping on the west side. This property was convenient to both. As a smaller property, we enjoyed the intimacy and ease of easy in, easy out.
Cons: Street construction nearby
9,6 Excellent
Pros: Great variety for breakfast. Good location, easy to find from I235.
Cons: Price quoted through booking.com was less than what we were charged.