|"Great food Great price."||(in 9 reviews)|
|"Great place to stay."||(in 6 reviews)|
|"The staff were great!"||(in 17 reviews)|
|"Awful smell in the room."||(in 2 reviews)|
|"We were without water for 24hrs."||(in 7 reviews)|
|"Awful smell in the room."||(in 10 reviews)|
Time of year
Show reviews that mention
Nothing that the hotel was responsible for. The beach and the area around the hotel are beautiful, but just save your money and stay at The Hip Hotel next door
The hotel is in extremely poor shape - throughout our stay, we had to endure: 1. multiple, regular power outages (not the "eco-friendly" power outage from 4-6am they advertise, but no power during random, regular hours) 2. no hot water during the first couple of nights 3. no wifi anywhere except the restaurant, even though the hotel advertises wifi availability throughout the property 4. a leaking AC in the room 5. a broken beach shower that was never fixed 6. a beach bathroom by the restaurant whose fixtures were so rusted that they'd become sharp and hazardous 7. general lack of maintenance, with rusty fixtures, chipping paint everywhere 8. stained sheets and towels 9. no beach towels available "because they didn't get the laundry that day" 10. no breakfast service available "because the chef is not here yet" What made the whole situation worse was the level of contempt and disrespect we had to endure from the hotel manager, who: 1. refused to give us his name, telling us to "call him 'Director'". Only after repeated requests he said his name was Alessandro. We got his full name, Alessandro Esposito, after subsequent repeated requests for a full name, not just a first name 2. yelled at us, and called us unreasonable for wanting a refund for the remainder of our stay so we could switch hotels 3. told us that it wasn't his fault that water/power/wifi weren't working, so we had to just deal with it, and that as long as things were getting fixed, we had no reason to complain. Note that on any given day during our stay we had at least 3 open problems from what's listed above. According to this gentleman, this is completely acceptable. Lets be very clear, when someone goes on vacation, the understanding and expectation is that things work from the get-go. As a guest, it is not your job to QA the hotel you're staying in, nor is it your job to deal with things not working and certainly not your job to tolerate rude, unprofessional management
When you stay at Cabañas La Eufemia in Tulum, you'll be on the beach, a 1-minute drive from Tulum Beach and 8 minutes from Tulum National Park. The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.
based on 197 reviews
Policies vary by room type and provider.
FAQs when booking at Cabañas La Eufemia
Where is Cabañas La Eufemia located?
When is check-in time and check-out time at Cabañas La Eufemia?
Does Cabañas La Eufemia offer free Wi-Fi?
Does Cabañas La Eufemia offer free parking?
Does Cabañas La Eufemia offer free airport shuttle service?
How far is Cabañas La Eufemia from the airport?
Can you bring pets to Cabañas La Eufemia?
Does Cabañas La Eufemia have a pool?
Reviews about Cabañas La Eufemia
Most popular landmarks
- Sistema Ox Bel Ha 3,6 km
- Playa Paraiso 5,1 km
- Temple of Doom Cenote Esqueleto 5,6 km
- Fantasea Dive Diving & Adventures 5,6 km
- Cenote Escondido 5,9 km
- Tulum National Park 6,1 km