Pros (+) Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.
5 stars
Shangri-La Tokyo
Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Tokyo 100-8283, Japan
Tokyo, Japan
See location+81 367 397 888Photos of Shangri-La Tokyo
Overview
Located in Chiyoda, this 5-star hotel is within easy walking distance of Nihonbashi, Bank of Japan and Mitsukoshi. It is surrounded by a range of popular eateries and is moments on foot from Tokyo Railway Station.
Guests of Shangri-La Tokyo can enjoy a variety of relaxation amenities at CHI, which features an indoor pool and a sauna. Complimentary Wi-Fi is provided for guests who need to stay online while travelling.
Equipped to ensure a comfortable stay, rooms offer a Blu-ray player, a pillow menu and a flat-screen TV. They all feature an in-room safe, movies-on-demand and tea and coffee making facilities.
Those staying at Shangri-La Tokyo can enjoy a beverage at L’Aperitivo Bar, before sampling a meal at Nadaman.
The hotel is within walking distance of Marunouchi and Tokyo Stock Exchange. It is within a 20-minute walk of Kyobashi Train Station, which allows convenient access in and around Tokyo.
Latest deals for Shangri-La Tokyo
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travellers at the hotel.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Shangri-La Tokyo
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Mobile hotspot device
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Conditioner
General
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bathroom
- Yukata (Japanese bathrobe)
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Accessibility and suitability
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
Media and entertainment
- Flat-screen TV
- Pay-per-view channels
- Streaming service
- Radio
- TV
- Smartphone dock
- DVD player
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Spa and wellness centre
- Massage
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Baby safety gates
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Board games/puzzles
- Cooking classes
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Shangri-La Tokyo
9.1
Wonderful
532 verified ratings
Wonderful
418
Very good
61
Good
26
Okay
7
Fair
10
Mediocre
4
Poor
6
Summary of reviews
Guests say
Overall, guests have praised this hotel for its excellent location, being close to Tokyo Station, as well as the high level of service provided by the staff. Cleanliness was also highlighted as a strong point. However, several reviews pointed out dissatisfaction with the breakfast quality, often referring to it as subpar for the hotel's rating. The value for money was another concern, with some guests feeling that they were not receiving a commensurate experience for the price paid. Room size and comfort were generally well-received, though there were some complaints about bathroom facilities.AI-generated from customer reviews
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Score by provider
9.1 out of 10
40 reviews
All reviews
Pros (+) Location
Cons (-) Recognition for returning guests
Location
Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Tokyo 100-8283
What's nearby
- Kabuki-za1.4 km
- Kokyo1.5 km
- Tsukiji Hongan-ji1.8 km
- Akihabara Electric Town1.8 km
- Tsukiji Outer Market2.2 km
- Ryogoku Kokugikan2.7 km
- Shinobazu no Ike3.2 km
- Tokyo Tower3.4 km
- Ueno Koen3.6 km
- Ueno Toshogu3.7 km
- Ueno Dobutsuen3.8 km
- Kokuritsu Kagaku Hakubutsukan3.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Shangri-La Tokyo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Shangri-La Tokyo
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Value for money | 7,9 |
|---|---|
Distance to city centre | 0,1 km |
Nearest airport | Tokyo Haneda |
Distance to airport | 14,8 km |