Mitsui Garden Hotel Ginza Premier

Hotel and restaurant were friendly and very helpful

Nothing

Excellent view of the city.

The bed is little than expected

Breakfast was great. Staff were extremely honest. They found approx 250 yen and a bottle of coke in my old room after I moved to a new one and gave it to me later!!

The location is great - close to everything in Ginza, public transport, but quiet enough to give you a break from the hustle and bustle of the area. The lobby provides a killer view of Tokyo Tower which is a fun plus! We loved the staff, who were extremely helpful in both recommending and booking dinners for us. The sushi place they chose was one of our favorite dinners on the trip (we had similar experiences at another Mitsui property in Osaka). The team was always efficient, professional, friendly, and went above and beyond to help us. The big picture windows in the rooms provide fabulous views of the city, and the room layout provided enough space to comfortably store our bags and also relax without feeling claustrophobic. It was a great place to return to after long days walking around the city. Nice touches like plenty of outlets and a USB port to charge devices, abundant hotel amenities and pajamas, and fresh, comfortable bedding.

The bathroom didn't have hooks to hang the towels, which is a small detail and was easily remedied by using the clothesline in the shower. The hallway on our floor had a bit of a damp smell, but our room didn't (the a/c was great and is controlled by each room, which is nice).

Big hotel in a good location of Ginza. Lots os good stuff around Quiet rooms Fairly valued for Ginza, which is one of the most expensive areas of Tokyo

Huge hotel, tons of bedrooms. Particularly, I prefer something smaller No pool or other facilities Little far from subway