Good to know
|Distance to city centre||6,3 km|
|Nearest airport||Tokyo Narita|
|Distance to airport||62,6 km|
|"Great location great helpful staff."||(in 882 reviews)|
|"Best location right outside Shinjuku Station!"||(in 266 reviews)|
|"Great location near Shinjuku station"||(in 195 reviews)|
|"Rooms too small and dusty."||(in 209 reviews)|
Time of year
Show reviews that mention
|bit small||in 52 reviews|
|close to shinjuku||in 296 reviews|
|great location||in 1 167 reviews|
|helpful staff||in 339 reviews|
|limousine bus||in 288 reviews|
|normal for japan||in 51 reviews|
|right at the hotel||in 355 reviews|
|room was small||in 815 reviews|
|shinjuku station||in 433 reviews|
|shopping malls||in 18 reviews|
The staff need to be sharper and switch on to customer service ...
I requested three times that no body call me on the first night,day because of jet lag however I was pestered on the phone on four occasions. House keeping staff hoovering outside my door . Poor service levels AP
Location was fantastic! Super close to station, restaurants etc
Excellent location, close to the station and other facilities.
I had a lot of bags but no one at the hotel assisted me with. I had to carry them myself to the room. The room was extremely small and no room service. I felt like they were more on making money than the comfort of the guests.
Great location, very comfortable room (including the bed) and less than 5 mins walk from Shinjuku station - what more could you ask for.
the room was clean the room was well organized
Wifi access is very poor The staff has poor English that makes communication with them very difficult
The Hotel Sunroute Plaza Shinjuku is located in the center of Shinjuku’s business district. It is a fast walk to the JR Shinjuku Station and bus stations. The hotel has 624 guest rooms, all of which are non-smoking. Many guests come for business or vacation. The hotel has ADA accessible rooms for those with mobility concerns or special needs. The security system promises all of their guests are safe during their stay. Elevators are controlled by a system that only hotel guests can use.
Every room has free WiFi, a refrigerator, electric kettle, hairdryer, iron, LCD TV, alarm clock, and more. Check-in time is 2:00 pm and check out is at 11:00 am. There is English, Korean, Chinese, and Japanese staff available for all guests. The hotel includes many amenities too.
Some of the amenities and services the hotel offers are free WiFi, restaurant and bar, conference rooms, spa, room service, laundry services, parcel delivery services, parking lot, faxing and copying, and more. No pets are allowed at this location.
There are many types of rooms here. The largest room is the twin with sofa bed, which holds five people comfortably. There are a couple of single beds and a sofa bed. Two children that are below age six can share a bed. Each room has nightclothes, slippers, toothbrushes, refrigerator, electric kettle, hairdryer, and an iron. The bathroom is spacious as well, and cribs are available upon request. CNN, CCTV, and other channels are available.
based on 11 876 reviews
Things to know
- Train station is close
- Close to public transport
Policies vary by room type and provider.
Reviews about Hotel Sunroute Plaza Shinjuku
Most popular landmarks
- Shinjuku Gyoen 1 km
- Meiji Jingu 1,2 km
- Yoyogi Koen 1,8 km
- Roppongi Hills 3,7 km
- Mori Bijutsukan 4 km
- Kokyo 4,8 km
|Tokyo Haneda||17,1 km|
|Tokyo Narita||62,6 km|