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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the food quality at the hotel?
The food at the hotel has received mixed reviews. Some guests found it delicious, while others mentioned that the options were limited and the quality was average. It's recommended to explore nearby dining options for a variety of choices.
Are the rooms spacious and well-maintained?
Guests have praised the spaciousness and cleanliness of the rooms, highlighting them as one of the hotel's strengths. However, a few reviews mentioned signs of wear and tear, indicating that maintenance could be improved in some areas.
How is the customer service at the hotel?
The customer service has been described as courteous and helpful by many guests. However, some reviews mentioned slow service in the restaurant and a lack of responsiveness to maintenance issues. Overall, the staff has been commended for their friendliness and attentiveness.
Is parking available at the hotel?
The hotel offers ample parking space and security, which has been positively noted by guests. This provides convenience and peace of mind for those traveling with their vehicles.
What is the best time to visit the hotel?
The hotel experiences high season in August and low season in September. Visitors may want to consider these factors when planning their stay to avoid peak crowds and take advantage of potential seasonal offers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Renovation
Due to ongoing renovation, it's advisable to request a room away from the construction area to avoid any disturbance during your stay.
Explore Nearby Attractions
The hotel's prime location offers easy access to attractions like Napier Museum, Thiruvananthapuram Zoo, and the Secretariat, making it convenient for sightseeing.
Check Room Amenities
Some guests have reported issues with air conditioning and hot water, so it's recommended to check these amenities upon check-in and request a room change if necessary.
Consider Breakfast Options
Review the breakfast package options, as some guests found the breakfast charges to be on the higher side, and consider exploring nearby dining options for breakfast.
Request Wheelchair-Accessible Facilities
The hotel offers wheelchair-accessible rooms and facilities, making it suitable for guests with mobility needs.
Be Mindful of Renovation
The hotel is currently undergoing maintenance, so it's important to be mindful of any inconvenience caused by the renovation work during your stay.
Enjoy the Heritage Property
Embrace the heritage experience of the hotel, located in the heart of the city, and explore the nearby tourist attractions within walking distance.
Consider Parking Convenience
The hotel provides ample parking space and security, making it convenient for guests traveling by car.
Check for Room Maintenance
Some guests have mentioned issues with room cleanliness and maintenance, so it's advisable to inspect the room upon arrival and report any concerns to the staff.
Engage with Friendly Staff
The hotel staff has been praised for their courteous and helpful service, so don't hesitate to engage with them for any assistance or recommendations during your stay.
Check-in/Check-out | Check in anytime after 13:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
The Mascot Hotel - A Heritage Living Experience is located at Mascot Square , Trivandrum, 2,6 km from the centre of Thiruvananthapuram. Napier Museum is the closest landmark to The Mascot Hotel - A Heritage Living Experience.
Check-in time is 13:00 and check-out time is 11:00 at The Mascot Hotel - A Heritage Living Experience.
Yes, The Mascot Hotel - A Heritage Living Experience offers free Wi-Fi.
Yes, The Mascot Hotel - A Heritage Living Experience offers free parking.
The Mascot Hotel - A Heritage Living Experience is 4,4 km from Thiruvananthapuram. The Mascot Hotel - A Heritage Living Experience is 120,8 km from Tuticorin.
Yes, The Mascot Hotel - A Heritage Living Experience has a pool on-site.
KAYAK scours the web for all room deals available at The Mascot Hotel - A Heritage Living Experience in Thiruvananthapuram and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Mascot Hotel - A Heritage Living Experience and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Mascot Hotel - A Heritage Living Experience.
Value for money | 7,7 |
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Distance to city centre | 2,6 km |
Nearest airport | Thiruvananthapuram |
Distance to airport | 4,4 km |