Terrace hotels

Pros: Bed comfy and room quiet Front desk staff accommodating

Cons: So so service at breakfast Not much in fitness room Not much parking

Pros: The staff were quite friendly and told me they would pass on my displeasure to the manager. I have not heard from him.

Cons: The hotel is very dated. Very old carpets and a lot of odour. The bed is extremely old and saggy pillows are very old as well.

Pros: Location, the free breakfast, convenience of being close to shopping and food

Cons: The parking is small considering the busy restaurant

Pros: Clean, quiet hotel in downtown Terrace. Just a short walk to where we wanted to go. The free breakfast was very good: scrambled eggs with 4 pieces of multi grain toast & sausages, bacon & great roasted potatoes.

Pros: Staff is so friendly and the breakfast was excellent as well. Very comfortable bed!

Pros: No breakfast offered

Cons: No breakfast offered. Could have done muffins or something

Pros: Breakfast was provided at White Spot (attached to the hotel). Great food. Was only there a couple of night, so if I had been there longer, some other breakfast options would have been great.

Cons: The previous occupant left food in the fridge that wasn't cleaned out before my stay. Garbage left on floor under chair. However, staff responded quickly when I told them about it.

Pros: Check in was fast & easy.

Cons: There was a smell in the room - smelled like old cigarette smoke - I informed the front desk & all she responded was This is a non smoking hotel.

Pros: Beautiful tucked away in the woods feeling. Excellent staff! Very accommodating to our travel plans.

Pros: The lodge itself is an impressive building, the room was very large and the decor was upscale and tasteful.

Cons: Confusing check in procedure that left us feeling unwelcome upon arrival. We were greeted by a locked door and a note directing us to ask the restaurant next door to phone the front desk staffer who was in their nearby retail store. The server we dealt with at the restaurant curtly informed us they had nothing to do with the hotel and it wasn’t their job to help us. Happily the chef appeared and immediately called the hotel staffer. Not a pleasant start. That night, a car with booming music and screaming teenagers parked outside our room. After 15 minutes or so, I tried to find a phone number in my room for the “front desk” or someone who could assist - nothing. I dialed zero and just got the hotel’s voicemail. I left a message explaining the problem but doubting I would get a response. 20 minutes later, I decided to take matters into my own hands. Perhaps unwise (55 year old female at 10:45 pm in a virtually abandoned parking surrounded by thick forest). I politely asked the carload of teens to turn the music down and stop screaming which they immediately did. Turns out they were waiting for a friend to get off work at the restaurant. Given the “high end” vibe this hotel is striving for, it shouldn’t have taken a guest to to deal with the issue on their own. It seems to me this lodge is being managed on a shoe string with little attention to detail or customer service. Sad because it has lots of potential.

Pros: My balcony under the canopy of the forest! Bed super comfy

Pros: Love it! Very cute

Cons: Nothing!

Pros: Everything. Room was fantastic, bed was comfy, shower and bathroom were great. Doug who works there was very helpful as well! Would definitely stay again if we return to Terrace.

Cons: Nothing!

Pros: Close to the highway, very easy to get too. Staff is always very friendly and accommodating. My husband and I have enjoyed all our stays here. We’ll definitely stay here again.

Cons: The took a damaged deposit from me for a towel having been used basically.

Pros: Fresh laminate flooring, new paint job, quiet.

Cons: Hard chairs, bad paint job in the bathroom & stairs only!! No elevator for the 4th floor visit :(

Pros: The room has a nice clean feel to it when you first walk in.

Cons: Only thing I didn’t like was the noise in parking lot. There was a guy making drinks off the ground and he kept getting in and out of his truck. Slamming and banging his door and kept starting his diesel truck.

Pros: The gentleman at the front desk was very friendly and helpful!

Pros: We had a mechanical breakdown, and needed a place to stay QUICK. The Rest Inn was available, and close by, at a reasonable price. The staff was tremendously helpful, the room was clean and the entire inn is very well maintained. A real pleasure to stay here!

Cons: I had to climb stairs... LOL This place met our needs so completely, there isn't anything to report that we didn't like.

Pros: Location to the curling rink

Cons: The parking lot is beyond dangerous because of the ice, nothing was put out to solve this problem other than a caution sign that was broken. We had someone fall and hurt herself because of this condition.

Pros: Everything

Cons: No poo

Pros: The Dennys Restaurant was wonderful and staff were attentive and accomodating as well as friendly. The beds and linen were comfy and clean.There were nice good sized kitchenettes which were bonus. a discount coupon for Dennys was also a bonus. Pool was great but should be open earlier in am and later in pm. Foyer was beautiful with a gas fireplace, comfy couches and chairs, water coffee tea fruit bowl and snacks in foyer, locking outside doors, security cams.deposit not needed.

Cons: Carpets, floors, walls, curtains dirty. Bathroom had a dirty blood filled bandaid hanging on door, and found a half smoked cannabis pot cigarette on carpet upon entry to room. Room smelled of cig and pot smoke. Exercise room smelled of rubber fumes from matts and of cig and pot smoke. Alcohol cans and bottles found in garbage in exercise room. Dirty underwear and used condoms on floor in exercise room and laundry room location was horrible location in hallway, door open all day and housekeepers not discreet and dirty laundry lining hallways all way down hall to main entry foyer and desk as well as restaurant. Spread of viruses, etc. health concern. Parking lot not assigned to room location.Need new vaccums.

Pros: Convenience of a swimming pool kids liked it. Of course Dennys right in lobby

Cons: i dont know

Pros: Pretty much everything. No complaints here

Cons: Nothing related to the hotel. Just another guest that used my parking spot and I had a hard time getting in and out of the parking lot a couple of times. It is awesome that the spots are marked according to your room number though.

Pros: The location along the river and the very clean rooms.

Cons: The electric fireplace was not working but had a smaller heater that was provided which worked well.

Pros: It’s location and some basic fishing tackle they sell at the reception.

Pros: The staff was very accommodating and helpful. There is a nice trail over the Skeena to walk your dog and plenty of parking if you tow a boat. Great value.