Costa Esmeralda Suites

Ceballos, 53, 39340 Suances, Cantabria, Spain
+34 942 844 343

Cheapest
rate per night

9,1

Excellent
based on 994 reviews
Costa Esmeralda Suites - Suances, Cantabria, Spain
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Check-out
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+34 942 844 343

Good to know

Distance to city centre 0,2 km
Location rating 6,5
Nearest airport Santander
Distance to airport 17,6 km

Rooms

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Reviews

Pros

Traveller rating

44
11
3
3
0

Time of year

Traveller type

Show reviews that mention

+
beautiful hotel in 33 reviews
evening meal in 19 reviews
good facilities in 13 reviews
good value in 18 reviews
great pool in 12 reviews
low ceiling in 6 reviews
motoring in 6 reviews
nothin in 3 reviews
parking fee in 17 reviews
room is very spacious in 22 reviews
santander ferry in 3 reviews
staff were very helpful in 36 reviews
triumph in 3 reviews
window was so small in 8 reviews
winter season in 3 reviews
  • Mediocre
    Sep 2019
    4,0

    I booked this hotel in November 2018 for our stay in August 2019 and specifically requested a double bed not 2 singles pushed together. We were disappointed on arrival to find that request had been ignored. When I requested we be moved to a room that was as per our request, I was told that the hotel was full and nothing was available, even if I paid more. Whilst stood in reception I brought up booking.com on my phone and showed the receptionist that it was showing 2 further rooms available that very night but she told me that was wrong. We were also travelling with our 8 month old baby and I asked if a cot could be provided and I was told it costs an additional 56 euros for the 4 nights we were due to stay irrespective of the fact that they had messed up our booking. I asked to speak to the manager and was told that he was unavailable for 4 hours but in 4 hours he would call me. We went for lunch and a walk round suances but 4 hours came and went without a call. When we returned to the hotel the receptionist was not there (I assume her shift was over) and the replacement knew nothing about my request to speak to the manager. I again requested and was told he was unavailable but maybe they could move us to a different room tomorrow but not definitely. I asked again for the manager to call me and went out for dinner and again received no call. The following morning we decided we didn't want to stay at this hotel any more and checked out. The hotel then announced that they were going to charge me an additional day as we were checking out early (irrespective of the fact the room was not as per our booking) so I again asked to speak to the manager. he/she couldn't be bother to come out and speak to me but did tell the receptionist to waive the penalty charge - wow thanks!

  • Excellent
    Jul 2019
    9,6

    It was a high standard 5-star hotel 5 min walk to the beach. Very "motorist" climate in all hotel. Jacuzzi in my room was incredible

    Pay extra for a car park in the 5-star hotel should be included into the price! All staff at the reception and bar should be speaking English

  • Excellent
    Jul 2019
    10,0

    The hotel was very clean, rooms were well equipped and breakfast was great. Location was good too, close to beach and restaurants. The pool and hot tub were really nice and the terrace area was very relaxing with snacks and drinks available all day. The staff were really helpful and friendly.

  • Excellent
    Jul 2019
    8,8

    The room was fantastic. One of the nicest rooms I have stayed in.

    Check in took 25 mins. Check in is 2 pm one person on duty spent 10 mins on phone. Couple in front of us, was told it will take 10 mins to check them in snd would we like to go to the bar to wait!!.

  • Excellent
    May 2019
    10,0

    Cannot fault the hotel. Everything done to perfection, the staff extremely helpful, the rooms clean well furnished with the most comfortable beds in Spain and breakfast choices to die for. Puts many 5 star hotels to shame. If you are a petrol head you will be in your element it's a motor sport themed hotel

    Nothing

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About

Overview

When you stay at Costa Esmeralda Suites in Suances, you'll be near the beach, within a 10-minute walk of Playa de la Concha and Playa de la Ribera. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,1 Excellent

based on 994 reviews

9,5

Vibe

9,0

Service

6,5

Location

4,4

Value

Things to know

  • Beach nearby
  • Impressive bathroom
  • Comfortable beds

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
Business centre
Internet
Concierge service
Room service
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Laundry facilities
Laundry service
Hairdryer
Cable or satellite TV
Coffee shop
Babysitting/child care services (surcharge)
Pets not allowed
Parking (surcharge)
Meeting/Banquet facilities

Photos

Costa Esmeralda Suites - Suances - Building All photos (16)
Costa Esmeralda Suites - Suances - Bedroom Bedroom (3)
Costa Esmeralda Suites - Suances - Building Building (2)
Costa Esmeralda Suites - Suances - Front desk Front desk (1)
Costa Esmeralda Suites - Suances - Living room Living room (1)

Location

Getting around

Santander 17,6 km
Bilbao 92,5 km
Vio�o 10 km
Torrelavega Sierrapando 10,1 km

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