Hôtel Mercure Strasbourg Centre Gare

I liked the location of the hotel and the interior design of my room was truly stunning.

I arrived at 1 pm and my room was not ready. I arrived again at 2 pm and my room was not ready. I had a meeting in Luxembourg and had to leave my belongings with the staff, which was not comforting for me. I also needed to take a shower but since my room was not ready I couldnt do so. When I arrived later at night, I had a different woman at the desk who was unpleasant and rude to me. I did not care for her tone with me and felt that she was very hostile. I do not know about you, but when I pay good money for a hotel room I do not appreciate being treated as an imbecile. If the people that work at Mercure hate people, perhaps they should not be working in customer service. I had problems with the Wi Fi as well.

The location was excellent.

The room was too basic for the price and the TV channels wewr very limited. Breakfast could have been better as well.

very convenience as hotel is located right in front of the station.

we could hear the conversation in the next room! although there were a shower curtain, there were no bathtab nor separated from the floor so after using, the floor was soaked with water!