|"Loved the staff very nice and helpful."||(in 64 reviews)|
|"Everything and great staff."||(in 63 reviews)|
|"I highly recommend his hotel due to the excellent customer service."||(in 10 reviews)|
|"Room was dirty sheets as well"||(in 2 reviews)|
|"Extremely rude manager."||(in 4 reviews)|
|"The hallways smelled used cooking grease"||(in 3 reviews)|
|room was clean||in 230 reviews|
|staff was great||in 164 reviews|
|staff was friendly||in 154 reviews|
|front desk||in 79 reviews|
|worst hotel||in 73 reviews|
|bed bugs||in 58 reviews|
|poor breakfast||in 56 reviews|
|nothing||in 55 reviews|
|customer service||in 50 reviews|
|granola bars||in 28 reviews|
|general manager||in 23 reviews|
|extended stay||in 21 reviews|
|non smoking||in 18 reviews|
|next day||in 17 reviews|
|bad odor||in 7 reviews|
|access cards||in 6 reviews|
|hallways smelled||in 6 reviews|
|ice machine||in 5 reviews|
|room was dirty||in 3 reviews|
tv had no remote that worked, got 8 more remotes, no tv, switched rooms, entire ac/heat unit came out of the wall
Nothing it was disgusting! I would really like my money back.
The hotel was filthy! I was unable to stay the other night because I had to quarentine.Your customer service was horrible. I attempted to call to get a refund. I was on the chat for a really long time and no one ever got back to me.
Staff was excellent
No working telephone, clock, or remote for the tv. No sound barrier between rooms at all. I heard all neighbors on all 3 sides of me. Worst air conditioner ever. It was very very loud.
This hotel was aged, the room smelled like a smoker room. The carpet was dirty and the overall room just looked dated torn chair. Never again. They never changed my sheets just tacky.
Everything the staff hates there loves and is so damn ignorant I had to fight with them multiply times and they say she reported me but we didn¿t do anything but ask for a room key and some towels get some better employees
I didn't like that first I was put in the show room (so ppl can see what the rooms look like) 2 the lock on the top of the door was broken 3 there wasn't a remote for the tv 4 there was a fight and the lady that works the front desk had to break it up
Yes... there was a guest who had a dog.. and it was very disturbing... there should be one area destinated for guests with animals and keep them away from other guests disturbing them
Rose was so nice
Smelled bad on the floor,lights did not work in my room only two worked,and i requested early check in desk attendant was very rude.
Window did not shut completely and staff never addressed this concern after notice
The staff were very friendly!
The rooms need to be deep cleaned. There were suspicious stains on the bed skirts and possibly mold on the shower curtains.
The easiest was check in. Staff very polite.
Kitchen sink smelled really bad, food stain on kitchen floor, red stains on the carpet. Refrigerator had old dried food on top of the door of the opening. Cord to the iron was extremely dirty. One of the chairs to sit in was stained could not sit on it.
When you stay at Extended Stay America - Detroit - Southfield in Southfield, you'll be near the airport, within a 15-minute drive of Twelve Oaks Mall and Royal Oak Music Theatre. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
based on 602 reviews
Policies vary by room type and provider.
Extended Stay America - Detroit - Southfield is located at 26250 American Drive, 7 km from the centre of Southfield. American Center is the closest landmark to Extended Stay America - Detroit - Southfield.
Check-in time is 15:00 and check-out time is 11:00 at Extended Stay America - Detroit - Southfield.
Yes, Extended Stay America - Detroit - Southfield offers free Wi-Fi.
No, Extended Stay America - Detroit - Southfield does not offer free parking.
No, Extended Stay America - Detroit - Southfield does not offer free airport shuttle service.
Extended Stay America - Detroit - Southfield is 30,1 km from Detroit Metropolitan Wayne County.
Yes, Extended Stay America - Detroit - Southfield is a pet-friendly hotel.
No, Extended Stay America - Detroit - Southfield does not have a pool on-site.