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|"Friendly staff and good breakfast included"||(in 49 reviews)|
|"Friendly staff and good breakfast included"||(in 33 reviews)|
|"good breakfast choices, very clean, friendly staff."||(in 50 reviews)|
|"Both rooms we had smelled terrible."||(in 3 reviews)|
|"Our room was not cleaned thoroughly."||(in 28 reviews)|
|"No in room fridge."||(in 3 reviews)|
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We arrived at 3:40am & the ac was broken in our room & they had no other room to put us in until the morning
Everything was very clean and comfortable.
The continental breakfast left much to be desired but free is free.
The night manager criticized the day manager unnecessarily even though he was able to fix the issue. No customer should need to be informed of personal discontent over the prior managers mistake. Simply apologize on behalf of the company, fix the issue and move on. It was unprofessional to slight a fellow coworker to a customer. That kind of thing should be taken care of in a private meeting with the coworker, to teach him what he could have done better.
The free breakfast was very complete with many options to choose from
I reserved a king bed, but when I got to hotel, was given 2 regular size beds and the end of the hall. It was apparent that the hotel was not full, so the only reason I can find is that I booked with a discounted service, therefore I did not get the room I requested.
Should have booked directly with hotel
Hotel itself was fine
I booked a room with a king bed through kayak, I received a room with two twin beds. I immediately addressed my problem with the front desk and was told since I booked it through a third party I would have to contact them. I was further told they were sold out and there was probably nothing that could be done anyway. I was tired and did not have time to address it with kayak so I let it be. I will book in the future directly with the hotels.
Rest and refresh at the 100 percent smoke-free Comfort Inn and Suites Somerset - New Brunswick hotel in Somerset, NJ, which gives you easy access to Rutgers University, TB Bank Ballpark, Garden State Exhibit Center and NJ Expo Center. Feel ready to take on the day with such amenities as free WiFi, free parking, free hot breakfast, free shuttle service, meeting room and fitness and business centers. Behind every great day is a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Suites also have a refrigerator and microwave. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
based on 374 reviews
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Most popular landmarks
- The Meadows 3,1 km
- Hutcheson Memorial Forest 4,9 km
- Tulipwood 5,9 km