Guest reviews
Overall rating
7,5
Good
Based on 1 159 reviews
Cleanliness
8,3
Comfort
7,8
Pickup/dropoff
7,3
Value for money
7,0
Pros
"Car was nice and clean."
(in 99 reviews)
"Nice cars and friendly staff."
(in 82 reviews)
"Not a great experience overall"
(in 25 reviews)
Cons
"nothing awful customer service ."
(in 92 reviews)
"location/lack of airport shuttle"
(in 9 reviews)
"Did not return car to Prague"
(in 16 reviews)
Recent reviews
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customer service
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car was clean
great car
car was great
pick up and drop
friendly staff
great service
great experience
car available
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charged extra
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4,8
Cons: After two days the car needed maintenance on the brakes!!!
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8,8
Pros: Staff was very nice. Everything was explained really clear
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3,6
Pros: felt price-gauged. bad inventory of bigger cars.
Cons: huge waits at the airport - felt pressure to take on a premium car.
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7,2
Cons: The vehicle and vehicle type were misrepresented on kayak’s site and kayaks confirmation email. This caused many problems
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6,0
Pros: Nice staff. Good car.
Cons: We ended up with car trouble and got a ride with a local (hired by sixt) to drive us 3 hours to the nearest sixt location which was in Lisbon. We were near the Spain’s boarder. The guy was an insane driver who didn’t speak a word of English. We were suppose to pick up another car but didn’t bother.
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10,0
Cons: We were upgraded due to lack of cars based on our early time of arrival.
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4,8
Pros: Fast at taking the car
Cons: The transfer from the Airport to the location. Took me 2hrs to get there.. after wrongly going to Sixt branch at the airport.
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4,4
Cons: The car had man scratches, dents and chips when we picked it up. The agent said they were all documented. On return, that agent “found” a scratch on one of the wheels. He stated the “department” would see if the damage had been paid for by another customer. Otherwise I will be charged!
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3,6
Cons: I was given a smaller class car than what I reserved but was charged for the bigger class nonetheless.
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2,0
Cons: They over charge me by 400 dollars and they dont want to give it back after many calls and emails.
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9,6
Pros: Friendly staff both at pick up and drop off. Car very nice--better than I expected (an Audi instead of a SEAT)
Cons: A bit of a wait to pick up the car, both at the desk and then in the garage waiting for its cleaning to be finished, even though we had a reservation for pick up 1.5 hours before we finally arrived.
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2,8
Sixt was completely lost
Pros: Nothing
Cons: Sixt had no clue about what was agreed witn carrentals.com. I had asked to pick up at city center location and the address was at the airport, and they couldn’t help. I had asked for a child seat, at the beginning the atendent said she didn’t have the information and had no seats available, after 10 minutes she found the reservation and a (very dirty) seat. I had ordered for insurance on carrentals.com but the atendent had no information on her system to confirm it. I had to do an international call to carrentals.com to confirm it, but on the system I had no insurance included and, because Sixt had started my process, carrentals.com couldn’t sell the insurance anymore. Carrentals.com asked me to call allianz insurance to buy directly from them. I called Allianz (another international call) and they couldn’t sell the insurance because I was not an US resident ;(. After more than one hour to pick up a car, the Sixt atendent sold me a very expensive insurance - more than 4 times of carrental.com ‘ price. A real nightmare to rent a car.
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8,8
Pros: Staff was very nice. Everything was explained really clear
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10,0
Cons: We were upgraded due to lack of cars based on our early time of arrival.
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9,6
Pros: Friendly staff both at pick up and drop off. Car very nice--better than I expected (an Audi instead of a SEAT)
Cons: A bit of a wait to pick up the car, both at the desk and then in the garage waiting for its cleaning to be finished, even though we had a reservation for pick up 1.5 hours before we finally arrived.
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4,8
Cons: After two days the car needed maintenance on the brakes!!!
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3,6
Pros: felt price-gauged. bad inventory of bigger cars.
Cons: huge waits at the airport - felt pressure to take on a premium car.
review from
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6,0
Pros: Nice staff. Good car.
Cons: We ended up with car trouble and got a ride with a local (hired by sixt) to drive us 3 hours to the nearest sixt location which was in Lisbon. We were near the Spain’s boarder. The guy was an insane driver who didn’t speak a word of English. We were suppose to pick up another car but didn’t bother.
review from
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4,8
Pros: Fast at taking the car
Cons: The transfer from the Airport to the location. Took me 2hrs to get there.. after wrongly going to Sixt branch at the airport.
review from
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4,4
Cons: The car had man scratches, dents and chips when we picked it up. The agent said they were all documented. On return, that agent “found” a scratch on one of the wheels. He stated the “department” would see if the damage had been paid for by another customer. Otherwise I will be charged!
review from
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3,6
Cons: I was given a smaller class car than what I reserved but was charged for the bigger class nonetheless.
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2,0
Cons: They over charge me by 400 dollars and they dont want to give it back after many calls and emails.
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2,8
Sixt was completely lost
Pros: Nothing
Cons: Sixt had no clue about what was agreed witn carrentals.com. I had asked to pick up at city center location and the address was at the airport, and they couldn’t help. I had asked for a child seat, at the beginning the atendent said she didn’t have the information and had no seats available, after 10 minutes she found the reservation and a (very dirty) seat. I had ordered for insurance on carrentals.com but the atendent had no information on her system to confirm it. I had to do an international call to carrentals.com to confirm it, but on the system I had no insurance included and, because Sixt had started my process, carrentals.com couldn’t sell the insurance anymore. Carrentals.com asked me to call allianz insurance to buy directly from them. I called Allianz (another international call) and they couldn’t sell the insurance because I was not an US resident ;(. After more than one hour to pick up a car, the Sixt atendent sold me a very expensive insurance - more than 4 times of carrental.com ‘ price. A real nightmare to rent a car.
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Other suppliers in Lisbon scored
Where can I find Sixt hire cars in Lisbon?
Alameda das Com. Portuguesas, Sixt car hire
Address
Alameda das Com. PortuguesasPhone
+351 255 788 199Top tips for hiring a car from Sixt in Lisbon
- Mini car hires from Sixt in Lisbon are around 60% cheaper than other car types, on average
FAQs about hiring a car from Sixt in Lisbon
What is the most popular car hire from Sixt in Lisbon?
Mini (Fiat 500 or similar) is the most frequently booked car hire type from Sixt in Lisbon.
How many car hire locations does Sixt have in Lisbon?
Sixt has 4 car hire locations in Lisbon. Take a look at our Sixt hire location map to find the best car hires near you.
Does Sixt have a car hire location at the airport: Humberto Delgado Airport (LIS)?
Yes
Does Sixt offer shuttle or airport pick-up services from Humberto Delgado Airport (LIS)?
Yes
