Hotel Italia

The staff was great, specially Davide. He was always ready with a smile, and was quick to offer recommendations - and they were good places to eat. He really listens to you - and remembers your request - and follows up on it! Breakfast was great! They have hot - and cold - and the staff was quick to refill. The hotel was easy to get to from the train station because there is a covered escalator/travelator, that you can access from the mall across the train station, up to the town! All the main sights are within walking distance. And if you decide to make Sienna as your base to explore other nearby towns, the trains and buses are convenient.

None.....

Extra location, close to the train station and walking distance to tourist locations. Great breakfast (better than in most Italian hotels).

nothing

The staff was very helpful, all of them. They did their best to solve all our problems and gave us detailed information about sightseeing itineraries, transport etc. The room was very clean and pleasant with a good view. The bed was comfortable. My husband got cold and the staff let us have hot tea every night without charging extra. The room and bathroom were very warm. Location is very good, close to the old city and the railway station. Brekfasts were very good.

Can't think of anything

We loved the hotel for its decor, location, good size bathroom, friendly staff, breakfast choices, off street secure parking (at a cost of €10 per night) and our room had a balcony with table and chairs, so a bonus (weather permitting). Our room also had a kettle so we were able to make a cuppa. The hotel with breakfast option was good value for money and we would stay here again and would definitely recommend this hotel. There are obviously hotels closer but the walk into the centre was approx 15 - 20 minutes at a leisurely, comfortable pace so no issues. You should not be disappointed with the Hotel Italia.

Our room without the heater on was quite warm. We think that we were above the kitchen to cause this heat.