Siem Reap hotels in Royal Gardens Area

Pros: Size of the room, English TV stations, location, staff friendly and helpful. One employee, Lab Locuy, was our waiter our first night there and every time we were in the dining room he would greet us and ask how our day was. He did this even when he was not our waiter. He was always friendly, courteous, and helpful.

Cons: The breakfast foods were at a warm temperature not hot

Pros: My favourite hotel....ever Everything about it was perfect. We stayed in a gorgeous room overlooking the pool (116) . The garden area around the pool provides shade and privacy for the rooms but you can still glimpse the pool through the greenery The hotel has such a lovely ambience , the design is colonial and the fresh flowers, gentle background music and ever smiling, helpful staff just make it perfect The food is excellent ( highly recommend the prawn and pomelo salad) and in the evening there is live gentle music and the fairy lights in the trees lend a romantic feel We didn’t want to leave but unfortunately couldn’t extend our stay as it was fully booked I will come back to Cambodia, just for this hotel . Every single member of staff deserves a mention but I only managed to get a couple of names so special thanks to: Som Molika Louey Captain Risa Chhouem Chankiry Rausmey Thank you for a wonderful stay Alison

Cons: Nothing

Pros: We had the plantation suite and it was spacious and comfortable

Pros: Amazing staff, very very clean absolutely awesome swimming pool and not over crowded anywhere in the hotel. Ideally situated for all amenities. The hotel even arranges to collect you from the airport foc. And the best fresh food I've had. It's my second stop here and will definitely be going back.

Cons: Nothing

Pros: Very good position in centre of city. If you like old-fashioned interiors with dark wood and “colonial “ style this hotel has great atmosphere. If looking for sleek modernity forget it. Pool and gardens in the centre are excellent.

Cons: The food variety and menu selections are poor - who want’s shepherd’s pie in Siem Reap! We were warned about the catering by friend’s who had stayed here previously - clearly nothing has changed.

Pros: Quiet environment. Nice pool for children.

Cons: Restaurants in the hotel are not so attractive. Pool usage for one afternoon was restricted due to some private event with very short notice.

Pros: Excellent hotel, in colonial style. A lot of attention to detail. Super-nice large rooms with nice furniture and all the amenities. The staff is very friendly and helpful, and makes everything possible, including trip arrangements, guides, etc. The place is very clean and food and drinks are very good. Pool and Spa area are also excellent. The best is the value for money: we paid about 100 USD for one night, including breakfast and a 15-min foot massage in the SPA. Amazing.

Cons: Nothing to say here, sorry.

Pros: Everything. The people, the facilities, the breakfast and the swimming pool. It is a great hotel with excellent staff -- highly recommended!

Pros: Great hotel with beautiful grounds. Very well located in city. Pool is amazing. Staff is very helpful and attentive.

Cons: This is Could be a 5 star property, but it need a good cleaning. The bathtub in my room was heavily stained and discolored. The floor looked as though it could use a good scrubbing. The concierge service is terrible. I paid for a full day (8 hour tour) with a guide and driver. I was brought back to the hotel 3.5 hours later... When I told them that they only provided me with a half day tour, they giggled. I would highly recommend using one of the many off property services. Or, just go out the gate and get a tuk-tuk (5 bucks to Angkor Wat) and hire one of the many tour guides standing in front of the entrance (7 dollars for a full walking tour). The final price you pay shoul be about 1/3rd of what the guide asks for.

Pros: The pool was absolutely amazing. The room was beautiful and very large as well. The hotel was quiet and peaceful and the staff were always so helpful and available when you needed them. The perfect place to stay to relax and have some peace and quiet!

Pros: The resort is absolutely beautiful and well maintained. The staff is well trained, helpful, and curtious. Good location with easy access to temples at Angkor. Breakfast was included in our stay was wonderful. Huge selection of foods including egg cooking station.

Cons: There was nothing to dislike except the strong coffee custom to Cambodia.

Pros: The facilities, the great rooms, the super bed, the pool, the breakfast and the attitude of the staff at reception.

Cons: The noise of repair work around the pool started early morning and did not stop until nightfall. The roommaids need to get more training, ie; cleaning the room better, not leaving anything behind and understanding that TWO persons in a room need TWO shower caps. We had to ask for a second one several times. Also, the command of English of their staff is below international standards. Generally their prices for food and beverages are outrageously high. Better to eat downtown at Pub Street.

Pros: Close to Old Market, Night Market, Pub Street, National museum, Angkor Wat Temple. Great pool, amenities in the hotel

Cons: Nothing I did not like!

Pros: Clean, quiet and lovely staff.

Cons: Nothing

Pros: Thank you so much! Although I was only a guest for one night, the service was exceptionally courteous. I would like to thank you for the great service and the easy extension of the late check out! It was only extended to 14 o'clock then to 15 o'clock with a smile! That is rare for such short stays. Many thanks again! Best wishes :-)

Pros: All was too good. Very peaceful place to stay. Friendly staff. Clean. Good spread of breakfast.

Cons: Not anything to be honest

Pros: An excellent large 5 star hotel close to the centre of Siem Reap - everything of a really high standard, beautiful design, big comfy room, huge bath..... nothing to fault. But what really stands out are the STAFF - efficient, helpful and with genuine warmth. The big smiles and good byes from two housekeepers who stuck their heads out of different rooms as I trundled down the corridor with cheery good byes and have a safe journey...almost reduced me to tears! The big hotels are not usually my thing - but this excelled in a genuine way! Well done to the management!

Cons: leaving

Pros: The location was great. The room was excellent. Th\e staff and breakfast were also very good. Airport transfer to and from airport was smmoth and efficient for US$10

Pros: The staff is sooo friendly, polite and kind! The rooms and common areas are elegant and very clean. Everything in this stay was perfect. The breakfast is very diversified, but with much more Asian than European options, which for my personal taste wasn’t the best, but totally logical. You’re also just at a 10min walk from a busy street with several meal options, from breakfast to dinner or just a drink, and also bike rental stores. If you prefer pay 1-3$ or so for a Tuk Tuk or ask for a Grab (Tuk Tuk or car ‘uber’ app) - the second option is cheaper but the gps location system wasn’t very accurate with us. I’ll definitely repeat this hotel if I go back to Siem Reap!

Pros: Exceptionnel Hôtel. Great guys The hotel is clean. Position is perfect between town and Angkor. Tuc tuc on the parking I recommand this hotel 5 starS

Cons: Put 4 sun beds in more along the pool.

Pros: Room was available even though we arrived very early. Room was big and spotless. Bins were emptied and beds were made every day. New towels every day too. Breakfast was great and catered for all tastes and if we ever wanted anything else we just had to ask. A high chair was bought to us every morning without having to ask. Staff were very helpful and friendly and very attentive to our children. Pool is fantastic! Bar/pool food was tasty and big portions.

Cons: Lighting in the room was very poor. There were no ceiling lights so we found it far too dark. We requested a cot which wasn't in the room on arrival. We had to ask but it was bought up promptly. The cot was poor - looked dirty and rickety and the mattress looked very dirty but we wrapped it in a sheet so it was serviceable. The base of the cot also collapsed one evening so the baby slept in with me until it was fixed the following day. We were very disappointed that a lot of the facilities weren't open while we were there - the hotel shop and the pool bar - I believe we were out of season?? We found the bar prices expensive. There were also only 14 sun beds available which I find ridiculous for the size of the hotel. While the staff were friendly and helpful we found it a bit overbearing at times - I think that is down to our Britishness. New Years Eve party was pretty awful. We felt very pressured into attending and it was very expensive (65$ per adult). We were told several times that it was 'compulsory'. We knew that going to Pub Street with 2 small children was not really an option as it was looking to be far too loud, crowded and manic. We were told that all food and drink was free so we capitulated and went for it. The decor was fantastic and the food was good but the entertainment and atmosphere was appalling. Singers were not to our taste at all. The compares tried hard, but it was a lot of enforced fun - rigid timescales for prize draws and games. The majority of guests had gone by 9:30pm which deflated the little atmosphere there was. There were only about 20 people left by midnight - having paid so much money we were damned if we were leaving before midnight. A very expensive waste of time and memorable for the wrong reasons.

Pros: Location, pool, kindness of personnel

Cons: Basic breakfast, not for european taste.

Pros: If you travel with kids - book this hotel. There's a huge outdoor pool and beautiful garden so your kids will have a lot of space to play. Room was clean and tidy. Internet / wifi was fast and reliable. Breakfast was tasty and if we needed something and it was not on the buffet, we just asked the staff and they brought it for us - eg crispy stips of bacon.

Pros: The staff were excellent,good customer care. Those on the door always got our Tuk tuk sorted. Breakfast was excellent.

Cons: Small issue, patio furniture in need of sanding and staining as flaking. Otherwise perfect.

Cons: Great place to stay, staff are friendly and helpful. reasonable price recommended!!

Pros: Staffs are very friendly. I love the pool

Pros: Swimming pool great

Cons: Wifi terrible. Television broken

Pros: The pool was amazing , staff do helpful great fresh food , great stay , highly recommend

Pros: Everything else about the hotel was excellent. The breakfast was very filling and the female staff were very friendly. The rooms were cleaned every day to a great standard and the pool was cleaned every night without fail! Definitely would visit again.

Cons: On arrival we were greeted with a tuk tuk driver rather than anyone who officially worked for the hotel. This made it difficult as we were given a 2nd floor room, we have a 3 year old, with a lock that didn't lock! It took quite a while to explain and then change to a ground floor room!

Pros: The location was good, only 15 minute walk from the night market and Pub Street. The staff was super friendly and helpful. The pool was clean and refreshing.

Pros: The room was very cheap and though basic, was just what we needed as a base to see the temples. The location is good, within walking distance to most places. Breakfast is included in the room rate and is very generous. The pool area is nice.

Pros: The pool area was very nice and clean. They gave us new towels and cleaned our rooms everyday. The location was perfect for us, a bit away from the noisy center but close enough to walk or take a cheap tuktuk. The food on the hostel was cheap and satisfying. Especially, the breakfast was very good.

Pros: Very nice looking and clean. The room was big enough and it's a short walk from the city centre. Staff helped us book drivers and tours. The breakfast was really great.

Cons: The pool was super cold! Might be nice in the afternoon when you're hot, but not very useful in the morning. It was difficult to communicate with most of the staff in English. My mattress was a bit broken and our sink was leaking. There is no soap or shampoo in the room.

Pros: Friendly staff

Cons: Reception was a bit dirty

Pros: reakfast was ok. Location not great since you are away from the downtown area

Cons: Checking in was not very good. The hotel attendant first told us that we did not have a reservation. The half an hour later after doing a phone call. he found our reservation. The room we stayed did not have A/C and was not secure. The window coul not be locked. It would have been easy to break in..