Angkor Museum Boutique Hotel

Phone didn't work Water problem Bread was not fresh

Checking out..

Disappointing from the start to end. Complimentary airport transfer: by tuk tuk, during New Years celebrations, resulting in our luggage getting wet from roadside water fights. Room: we booked a twin room, and was presented with a double bed and a stack of three single mattresses on the floor. This was later changed to another room, not after a healthy dose of “problem with booking.com” From the pretentious pseudo-manager Housekeeping: don’t bother with a room refresh. Bathroom: plumbing issues - sink, taps, toilet and shower all leaked, on our last morning the water did I not work at all. Pool: hardly a refreshing dip, the pool water is warm and I don’t believe the filter was working at anytime of our stay. Breakfast: based on left overs from the previous nights restaurant group booking.. Tours: reception failed to secure tours on our behalf (admit-tingly it was over a festival period) however we managed to secure a tour driver for the day by walking down the street, practically every tuk-tuk driver offered to take us. Check-out: having paid in full at check-in, we were told that the rate we paid was lower than there system said, ie. The booking.com rate was not to be honored... Avoid this place.