Cons (-) When we got there, the elevator was not working. They sent us outside and around to another door and up a staircase to a locked door. We never got to our room, because we booked another hotel instead.
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4 stars
Pavilion Grand Hotel
30 Lake Avenue, Saratoga Springs, NY 12866, United States
Saratoga Springs, NY
See location+1 518 583 2727Provider
Provider for Pavilion Grand Hotel
Provider for Pavilion Grand Hotel
Provider for Pavilion Grand Hotel
Overview
Pavilion Grand Hotel is a unique hotel situated in a popular tourist area, only 10 minutes' stroll to Hiram Charles Todd House and Congress Park. Guests can also benefit from complimentary internet access throughout the property.
There are a range of amenities on offer to those staying at Pavilion Grand Hotel, including massage services, a concierge and laundry facilities. In sunny weather, an outdoor terrace offers a nice place to relax.
The hotel provides rooms equipped with a refrigerator, a dishwasher and a microwave. They are also equipped with an oven and a hair dryer.
Pavilion Grand Hotel has its own on-site restaurant, perfect for guests who prefer to eat in.
The hotel is within walking distance of Saratoga Springs Visitor Center and the National Museum of Racing and Hall of Fame. U.S. Post Office is also nearby.
Latest deals for Pavilion Grand Hotel
Amenities at Pavilion Grand Hotel
- Free Wi-Fi
- Laundry facilities
- Hairdryer
- Safe
- Microwave
- Refrigerator
- Air-conditioned
- Lift
Dining
- Microwave
- Refrigerator
Basics
- Free Wi-Fi
- Air-conditioned
Accessibility and suitability
- Lift
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Health and safety
- Safe
Reviews of Pavilion Grand Hotel
9.3
Wonderful
313 verified ratings
Wonderful
247
Very good
26
Good
24
Okay
7
Fair
3
Mediocre
2
Poor
4
Summary of reviews
Guests say
Guests appreciated the hotel's great location, spacious and clean rooms, and friendly staff. However, there were concerns regarding service quality, with some guests feeling undervalued and experiencing issues with the elevator and staff training. Bed comfort was also mentioned as an area for improvement.AI-generated from customer reviews
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Score by provider
9.3 out of 10
1 review
7.8 out of 10
4 reviews
All reviews
Cons (-) Staff under performed and did not meet my needs as a valued customer. The staff delayed me and were understaffed. Made me feel like I was unwanted in my stay.
Pros (+) Everything about this hotel spells class. They cater to their clientele with respect and prompt service.
Pros (+) This hotel was above and beyond the five stars!! The staff was very friendly rooms were extremely clean and it was very close to all of the restaurants and bars!
Cons (-) I'm VERY picky with beds so if there's anything negative to say I would say the beds could be a little more comfortable... Nothing to change the 5 stars I give this place!
Location
30 Lake Avenue, Saratoga Springs, NY 12866
What's nearby
- Saratoga Paint and Sip Studio79 m
- The Children's Museum at Saratoga136 m
- Saratoga Springs Public Library200 m
- Saratoga Springs City Center221 m
- Saratoga Springs History Museum0.5 km
- Sanctuary Spa of Saratoga Springs0.5 km
- Congress Park0.5 km
- Hiram Charles Todd House0.6 km
- National Museum of Racing and Hall of Fame1 km
- Tang Teaching Museum1.4 km
- Saratoga Race Course1.6 km
- Crystal Spa1.6 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Pavilion Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Pavilion Grand Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Saratoga SpringsGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7,2 | 0,2 km | Albany Intl | 37,2 km |
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