Hotel Palacio de Moctezuma

3 stars
8,7
Very good
based on 94 reviews
94 reviews
Avenida Benito Juarez 16, Centro, 29200 San Cristóbal de las Casas, Chiapas, Mexico
Avenida Benito Juarez 16, Centro, San Cristóbal de las Casas, Chiapas
+52 967 161 0285
Thu 16/7
-
Fri 17/7
2 guests, 1 room
Deals from
R839
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
R839
Standard Room, bed type unknown
R904
Double room, bed type unknown
R843
4 more Hotel Palacio de Moctezuma deals
4 more Hotel Palacio de Moctezuma deals
Lobby
Other
Other
Building
Building
Other
Other
Other
Other
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features a restaurant, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, a porter/bellhop, and a front-desk safe are onsite. Hotel Palacio de Moctezuma offers 53 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
8,7
Very good
94 reviews

Latest deals for Hotel Palacio de Moctezuma

Thu 16/7
-
Fri 17/7
Double room, bed type unknown
R839
nightly with fees
Double room, bed type unknown
R843
nightly with fees
Standard Room, bed type unknown
R904
nightly with fees
Standard Room, 1 double bed
R940
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Palacio de Moctezuma

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Dustbins

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

General

  • Family rooms
  • Garden view
  • Inner courtyard view
  • Interconnected room(s) available
  • Telephone
  • Tile/marble floor
  • Storage available

Accessibility and suitability

  • Disabled access
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Breakfast in the room
  • Food can be delivered to guest accommodation

Outdoor

  • Terrace/Patio
  • Outdoor dining area
  • Outdoor fireplace
  • Garden

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Drying rack for clothing

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Desk

Family friendly

  • Kids meals

Reviews of Hotel Palacio de Moctezuma

8,7
Very good
94 verified ratings
Wonderful
39
Very good
19
Good
16
Okay
8
Fair
6
Mediocre
4
Poor
2

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent central location, making it easy to explore the city. The staff is frequently described as friendly, attentive, and helpful, often going out of their way to accommodate requests. Many reviewers enjoy the charming, traditional atmosphere and beautiful decor, especially the patios and common areas. Breakfast receives positive comments for its quality and variety. Cleanliness is generally appreciated, though a few guests mention minor issues with room maintenance or comfort. Overall, the hotel offers good value, a welcoming ambiance, and a memorable stay for most visitors.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Breakfast9 out of 10
Cleanliness8.5 out of 10
Atmosphere8.5 out of 10
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Location

Avenida Benito Juarez 16, Centro, 29200 San Cristóbal de las Casas, Chiapas

What's nearby

  • Handicrafts Market201 m
  • Foro Cultural Independiente Kinoki244 m
  • Arches of Carmen327 m
  • Plaza de La Paz359 m
  • Mesoamerican Museum of Jade0.5 km
  • Mirador de la Escuela SolMaya0.6 km
  • Church of San Cristobal0.6 km
  • Museo del Ambar0.7 km
  • Ex-Convent of Santo Domingo0.7 km
  • Galeria Studio Cerrillo0.8 km
  • Na Bolom Cultural Museum0.9 km
  • Museo de la Medicina Maya1.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Palacio de Moctezuma

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Palacio de Moctezuma

  • Where is Hotel Palacio de Moctezuma located?

    Hotel Palacio de Moctezuma is located at Avenida Benito Juarez 16, Centro, 0,7 km from the centre of San Cristóbal de las Casas. Handicrafts Market is the closest landmark to Hotel Palacio de Moctezuma.

  • When is check-in time and check-out time at Hotel Palacio de Moctezuma?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Palacio de Moctezuma.

  • Does Hotel Palacio de Moctezuma offer free Wi-Fi?

    Yes, Hotel Palacio de Moctezuma offers free Wi-Fi.

  • Does Hotel Palacio de Moctezuma offer free parking?

    Yes, Hotel Palacio de Moctezuma offers free parking.

  • How far is Hotel Palacio de Moctezuma from the airport?

    Hotel Palacio de Moctezuma is 45,2 km from Tuxtla Gutiérrez Ángel Albino Corzo. Hotel Palacio de Moctezuma is 112,4 km from Palenque.

  • How does KAYAK find such great Hotel Palacio de Moctezuma hotel deals?

    KAYAK scours the web for all room deals available at Hotel Palacio de Moctezuma in San Cristóbal de las Casas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Palacio de Moctezuma and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Palacio de Moctezuma.

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Most recommended

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4-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

9,0
0,7 km
Tuxtla Gutiérrez Ángel Albino Corzo
45,2 km

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