Book Routes Car & Truck Rentals hire cars in Ottawa

Ottawa, ON, Canada
Dec 15 — Dec 22
Same drop-off
Ottawa, ON, Canada
Thu 15/12
Noon
Thu 22/12
Noon
Driver's age:

Routes Car & Truck Rentals car hire prices in Ottawa

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People carrier
Passenger van
SUV
Commercial
Pick-up truck

Pros

"Other than that, ."(in 2 reviews)
"Yes friendly & helpful."(in 37 reviews)
"Drop off n simple."(in 3 reviews)

Cons

" them again!"(in 9 reviews)
"We will Routes again!"(in 9 reviews)
"Will this company again."(in 9 reviews)

Reviews for Routes Car & Truck Rentals in Ottawa

Overall rating6.3 GoodBased on 42 reviews
Cleanliness
6.8
Comfort
7.2
Overall
6.3
Pick-up/Drop-off
6.4
Value for money
6.5

Recent reviews

Traveller rating
11
5
3
14
0
Find reviews that mention:
10.0
The deposit on hold is high. Try to reduce it.Reviewed Sep 17 2022
review fromkayak
2.0
When I arrived there was no car available and I had to wait until a car came into the lot, was cleaned before I can begin my journey. The car should be available at the time of booking. Thank youReviewed Aug 8 2022
review fromkayak
2.0
They day of the rental they called and told us they did not have a vehicle for us which really ruined all our plans. They did not have a solution nor did they offer to discount a future rental. Very poor company with below average customer service.Reviewed Aug 7 2022
review fromkayak
2.0
My pickup time was 5 pm. I called Roots car rental at ~4 pm and informed them that I will pickup by 6 pm. When I reached Roots a few minutes before 6 pm, the guy at the counter told me that my pickup time was 5 pm and since I am late my reservation has been cancelled. He told me that there are no more vehicles available and that I would have to make alternate arrangements. This was a total shock to me!! After arguing with the agent at the counter for several minutes, he gave me a car. But his behavior was totally unprofessional!!Reviewed Aug 7 2022
review fromkayak
10.0
The customer service is excellent. The cars are in mint condition. I rented cars with them many times.Reviewed Jul 27 2022
review fromkayak
6.0
Overall the experience was ok. Pros: 1. Low cost compared to other car rental agencies during this time period. 2. The car was ready upon my arrival. Cons: 1. The car was not clean. There was a huge amount of dog hair in the hatch area of the SUV, there were leftover belongings from the previous renters, huge bugs in the vents and just lacked overall cleaniness. 2. The credit card "hold" was excessive for the length and cost of the car rental. $1,500 for a 4 day rental which cost about $300. 3. Gas tank was not full (about 3/4 full when I picked it up). Also, please note this rental agency is not right at the airport. You will have to get a shuttle. For me, this was fine since I live in Ottawa.Reviewed Jul 19 2022
review fromkayak
10.0
Excellent competent and friendly service all around. The car had a few little scratches on the roof. The customer service rep came out and took pictures of them to document (without me noticing them first!).Reviewed Jul 12 2022
review fromkayak
2.0
Be more clear and transparent with the customers.Reviewed Jun 28 2022
review fromkayak
10.0
Thanks so much. Excellent serviceReviewed Jun 24 2022
review fromkayak
10.0
Customer service was great. Money value for the car was great. Keep up the good job guys 👌🏾Reviewed May 16 2022
review fromkayak
2.0
They did not have the van I rented and did not call to tell me. I drove all the way out there to find out and all they said was oops.Reviewed Apr 27 2022
review fromkayak
2.0
We filtered the search results to find a car with Unlimited Kilometers. It was written in bold on the booking. When we arrived to get the car, we were told that the fine print limits the kilometers with a daily max.Reviewed Apr 27 2022
review fromkayak

Where can I find Routes Car & Truck Rentals hire cars in Ottawa?

2644 Leitrim Road, Routes Car & Truck Rentals car hires

Address

2644 Leitrim Road

Phone

+1 613 523 3003

Good to know

Most popular location

2644 Leitrim Road

Most popular car type

Intermediate

Top tips for hiring a car from Routes Car & Truck Rentals in Ottawa

  • Intermediate car hire from Routes Car & Truck Rentals in Ottawa are around 25% cheaper than other car types, on average.

FAQs about hiring a car from Routes Car & Truck Rentals in Ottawa