Car hire at Ottawa Airport

Car hire at Ottawa Airport

Search hundreds of travel sites at once for car hire deals at Ottawa Airport (YOW)

Same drop-off
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Thu 22/6
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Cheap car hire at Ottawa Airport

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Ottawa Airport car rental reviews and directory

Alamo

8,8

Very Good

61 reviews

Cleanliness

9.1

Comfort

9.1

Pick-up/Drop-off

8.8

Value for money

8.2

One location in Ottawa Airport

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Locations in Ottawa Airport

1003 Airport Parkway Private

+1 613 737 7264

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday07:30 - 23:00
Sunday07:30 - 23:00
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Reviews

10,0 Wonderful

Feb 2020

KAYAK

Pros:

Pick up was simple, drop off was easy, staff was very friendly and helpful

Cons:

More signage to help find the drop off location

9,2 Wonderful

Nov 2018

KAYAK

Pros:

Last minute decent few.

7,6 Good

Aug 2018

KAYAK

Cons:

Price

2,0 Poor

Jun 2018

KAYAK

Cons:

I booked a car for a late evening arrival but when I arrived to pick up my car Alamo was already closed. Thankfully Avis was open and able to rent me a car

5,6 Fair

Jun 2018

KAYAK

Pros:

Car upgrade, competitive weekend price.

Cons:

To extend rental for 24 hours was quoted to cost more than the entire total for previous 3 days - no flexibility to meet customer needs despite not needing the vehicle for another reservation.

9,6 Wonderful

Jun 2018

KAYAK

Cons:

I wanted a smaller car but I got a Nissan Altima.

1 out of 7

Enterprise Rent-A-Car

8,1

Very Good

34 reviews

Cleanliness

8.7

Comfort

8.3

Pick-up/Drop-off

8.0

Value for money

7.5

One location in Ottawa Airport

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Locations in Ottawa Airport

1003 Airport Parkway Pvt

+1 613 248 0005

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday07:30 - 23:00
Sunday07:30 - 23:00
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4,0 Mediocre

Jun 2019

KAYAK

Pros:

The staff at pick-up was super friendly.

Cons:

The interior of the car could have been cleaner. The drop-off experience could have been WAY better. They might be able to update their Computer System - 1 -easy access for local locations to change drop-off if that's what the customer is requesting, and 2 - have the ability to convert currency!

10,0 Wonderful

Apr 2019

KAYAK

Pros:

It was easy in and out. Great car

10,0 Wonderful

Dec 2018

KAYAK

Pros:

Excellent service at the front counter when I picked up the car.

10,0 Wonderful

Nov 2018

KAYAK

Pros:

Offered me an upgrade vehicle because the one I ordered was not quite ready yet. Very courteous. They were clearly making an effort to please the customer.

6,0 Okay

Nov 2018

KAYAK

Pros:

The vehicle

Cons:

I got there and they didn’t have the Jeep Wrangler initially and tried to talk me into another car. Ended up getting me the correct vehicle after a bunch of wasted time. Upon return they couldn’t find the vehicle or my reservation in the system. It took a ridiculous amount of time to find it and they claimed i was assigned the wrong vehicle. I had to pull up all my emails because they couldn’t find the car in the system after repeatedly asking if I was sure I was returning it to the right place. At the end they were able to make something work so I could get to my plane on time. They did apologize for the inconvenience but it was frustrating overall.

10,0 Wonderful

Oct 2018

KAYAK

Pros:

Staff was incredubly helpful and friendly

1 out of 6

Budget

7,6

Cleanliness

8.2

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

7.2

One location in Ottawa Airport

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Locations in Ottawa Airport

1003 Airport Parkway

+1 613 521 4844

Monday07:00 - 23:5900:00 - 01:00
Tuesday00:00 - 01:0007:00 - 23:59
Wednesday07:00 - 23:5900:00 - 01:00
Thursday07:00 - 23:5900:00 - 01:00
Friday07:00 - 23:5900:00 - 01:00
Saturday07:30 - 23:0000:00 - 01:00
Sunday07:30 - 23:00
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2,0 Poor

Oct 2022

KAYAK
I was unable to rent a vehicle, though I had reserved one. The machine to read my licence did not work, so I could not proceed with renting the vehicle that I had reserved. The staff seemed to imply that my licence was invalid. They said to me that I should try to rent from another company, which I did. There was no problem with my licence being read and another company was happy to rent to me, though I missed out on the better priced vehicle from Budget.

8,0 Very Good

Sep 2022

KAYAK
What’s with two pieces of picture ID required? A driver’s license is no longer sufficient. Hmmmm.

10,0 Wonderful

May 2022

KAYAK
The check-in staff was very good. And the Manager was excellent in quickly approving my request to alter the time of return.

6,8 Okay

Feb 2020

KAYAK

Cons:

When we booked the car for our trip we requested a Ford Focus or similar. This is a 4 door sedan. When we arrived we were given a Volkswagen Beetle. Not exactly what we were expecting or similar.

8,4 Very Good

Nov 2019

KAYAK

Pros:

Getting to the rental agency and eventually to the vehicle was very convenient.

Cons:

Agent was slightly confused about the fact that it was a one-way rental. After a long drive, the budget drop-off office had no bathrooms available, apparently, and I had to walk across four lanes of rush-hour traffic in the snow WITH LUGGAGE to use a bathroom at a coffee shop across the street! The agent there was aware of my obvious discomfort (made a comment to me about such) but didn't offer to hold my bags or allow me to use the staff bathroom even though I was a paying customer.

10,0 Wonderful

Aug 2018

KAYAK

Pros:

Counter service excellent.

1 out of 6

Routes Car & Truck Rentals

6,6

Best rated

Cleanliness

7.1

Comfort

7.6

Pick-up/Drop-off

6.9

Value for money

6.9

One location in Ottawa Airport

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Locations in Ottawa Airport

2644 Leitrim Road

+1 613 523 3003

Opening times not available

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4,0 Mediocre

Mar 2023

KAYAK
Few points to mention: - Reservation clearly stated and I had the printed "terms and conditions" where it says "Unlimited Mileage" - but when we came to pick-up, we were told that only 200 km a day are included!!! We needed to make a trip involving abut 1000km and accounted for that when booked. - Then we were told that we need to put down a deposit of $1500!, while we have insurance provided by our credit card - The car at pick-up although ok on the outside, inside was dirty - Also, we booked a Nissan Rogue and got a Ford Escape, which was not our first choice... I most likely, will never rent a car from this company. Very misleading information.

2,0 Poor

Mar 2023

KAYAK
The front guy is incredibly ignorant. As someone who lives in the area I’m disgusted by how I was treated. He actually hung up on me when I Was trying to find out why they take a 1500 hold for a car rental

6,0 Okay

Apr 2021

KAYAK

Pros:

The orginal price was 209$ and they end up charging 349$. Also, on the site, it's state 500$ deposit, and once on site, they want 1500$ deposit.

Cons:

Price is a scam. Make sure of what the customer will pay. Really a scam !

6,0 Okay

Apr 2021

KAYAK

Pros:

I scheduled my pick up at 8:00 since I was on a tight scheduled. John was helpful showed me the vehicle and did the walk-around with me. They also dropped me off at work which was fantastic.

Cons:

First off the $1500 hold is a bit excessive. The other thing is the scam with the unlimited mileage, don't advertise unlimited mileage if that is not the case knowing very well that once we have made the arrangements, the customer is at your mercy.

10,0 Wonderful

Dec 2018

KAYAK

Pros:

Friendly, helpful staff. Great vehicle, great price, and a free shuttle to the airport.

3,6 Poor

Jun 2018

KAYAK

Cons:

They advertised Unlimited Mileage but only had 300 kms per day. I had to argue to get more kms included which was ridiculous. Pickup was slow and drop-off as well they took their sweet time, so it was a slow process both times.

1 out of 13

National

8,3

Very Good

14 reviews

Cleanliness

8.4

Comfort

8.1

Pick-up/Drop-off

8.3

Value for money

7.4

One location in Ottawa Airport

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Locations in Ottawa Airport

1003 Airport Parkway Private

+1 613 737 7023

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday07:30 - 23:00
Sunday07:30 - 23:00
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Reviews

6,0 Okay

Aug 2018

KAYAK

Pros:

People were nice

Cons:

O had booking for 10 am, got there at 930. After checking waited 2 hr to get the car

10,0 Wonderful

Aug 2017

KAYAK

Pros:

They even offered an upgrade for a lower cost when we got there. Offered a GPS and ezpass for tolls.

10,0 Wonderful

May 2023

KAYAK
Everything was as announced. 👍

2,0 Poor

Sep 2022

KAYAK
I arrived at the rental location at Ottawa International Airport with a Quebec driver's license and an Ontario health card. The employee there told me that because I had a Quebec driver's license, I needed 3 photo IDs and 2 phone numbers to rent. This is ridiculous because I have used my Quebec license to rent cars from airports in Montreal, Toronto, and Boston without issue. There was also no warning about this before I arrived at the airport. This forced my partner to also take an Uber to the airport to bring my passport, and so we departed more than an hour late and spent extra money on transit to the airport. They also told us that because we left at 5 p.m. in stead of 4 p.m., we'd be able to return the car at 5 p.m. instead of 4 without extra charges. But the contract they sent still said a 4 p.m. return time.

8,0 Very Good

Aug 2022

KAYAK
The car wasn’t ready when we arrived but it was fine. The chap in the office was pretty good, got friendlier as we were there longer. He helped us out with our insurance and we were off. They offered to drive us back to the hotel after we returned the car but then reneged the offer and left us at a local Walmart. Not great …

10,0 Wonderful

Aug 2022

KAYAK
Great staff car smelled a bit like cigarettes but I told staff who marked it down and apologized

1 out of 4

Avis

8,2

Very Good

13 reviews

Cleanliness

8.3

Comfort

7.7

Pick-up/Drop-off

8.3

Value for money

7.5

One location in Ottawa Airport

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Locations in Ottawa Airport

1003 Airport Parkway Private

+1 613 739 3334

Monday00:00 - 01:0007:00 - 23:59
Tuesday07:00 - 23:5900:00 - 01:00
Wednesday07:00 - 23:5900:00 - 01:00
Thursday07:00 - 23:5900:00 - 01:00
Friday00:00 - 01:0007:00 - 23:59
Saturday07:30 - 23:0000:00 - 01:00
Sunday07:30 - 23:00
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Reviews

6,8 Okay

Aug 2020

KAYAK

Cons:

We received quite a larger vehicle than booked as the type of vehicle we had booked was not available so I think the vehicle should have been the correct size. Also, the vehicle had Florida license plates and being in Canada and driving, because of the travel restrictions and people’s heightened stress, we didn’t feel comfortable driving in Canada with the Florida plates under Covid.

10,0 Wonderful

Apr 2019

KAYAK

Pros:

After streetparking my mirror had been flopped back. Sure enough-two dents in the door - I had been side swiped. I reported to insurance and Avis Ottawa who were very calm and supportive. Returning the car, an employee immediately told me that it was old damage. Honest and clear service.

10,0 Wonderful

Jun 2023

KAYAK
Easy pickup and drop off

6,0 Okay

Jul 2022

KAYAK
Everything was decent other than the availability, we reserved a compact SUV and got a car, not sure the purpose of a reservation if you can't reserve what you want... It would seem they try to unload the luxury vehicles on you that don't conform to the credit cards' built in insurance too, so be careful and know your coverage.

10,0 Wonderful

Oct 2021

KAYAK
Easy booking, good value and no delays at counter during pickup or drop off.

1,9 Poor

Oct 2021

KAYAK
This company is simply not interested in renting cars to people who have money. From the se one I arrived until the second I left , the agent at the counter could not have been any more rude. Not sure if it’s the way I look ( 100% it is ) but for the life of of me I could not get him to give me the car I choose wanted and paid for! It’s was insane, I drive an Audi and wanted something comparable, so I choose premium class , I called ahead and everything was ready until I arrived. This man looked like I was bothering him and then greeted me by saying “ what” ! I politely gave him my name and said we spoke earlier I believe, he said nope not me ! Turns out that all the other 30 vehicles were unavailable and had reservations, the only car he had was a Corolla, and it might not be clean if that was ok, it was all mine! For 25 mins this man did everything he could think up of to make sure that I only got the Corolla. I understood who he was and what he was doing , and I have zero time for that kind of garbage , so I canceled politely and left. Or so he though, took less then 10 mins for someone to walk up and within 5 mins off they went in the bmw ! It’s 2021, last time I checked , my money is just the same as other peoples money. Never again AVIS YOW

1 out of 2

Hertz

7,8

Cleanliness

8.0

Comfort

8.2

Pick-up/Drop-off

8.2

Value for money

7.6

One location in Ottawa Airport

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Locations in Ottawa Airport

1003 Airport Parkway Private

+1 613 521 3332

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
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6,0 Okay

Oct 2019

KAYAK

Cons:

When someone rents a GPS it should have instructions with it or the operation be explained. I could not get sound out of it and old address kept coming up. It was night time rain and it seems all the City is in Construction, and the GPS does not work very dangerous.

10,0 Wonderful

May 2019

KAYAK

Pros:

Long hours and good cars

Cons:

Accuracy of available cars, wanted a German car, got an American one instead, big difference in quality

7,6 Good

Jan 2019

KAYAK

Pros:

With the red part at the bottom of the gauge and the hash marks at various points, and the confusing symbols for "full and "empty (Yes, I know a filled circle should be full and an empty circle empty but if you don't drive all the time and as I said, the red colour at the bottom made me think that the graph would turn red as it emptied.) Then, after reading the materials, saying the car was 8/8 full, I thought maybe the rpm thing to the left, which has 8 divisions, was the gauge. The woman who was working your counter on Dec. 24 at 7 pm when I picked up my car was phenomenal. Give her a raise and hold onto her. There were 3 of us and she handled us professionally and with friendliness that's rare these days. A++ for her.

10,0 Wonderful

Aug 2018

KAYAK

Pros:

When we arrived late Robert said.we will have a treat for you. Instead of a corolla we got to brand new cadilac for our vacation. It was a pleasure to drive and a major enjoyment to our holiday.

Cons:

New cars have so many new controls. Took a couple of days to figure them out. The on star navigation not activated.

10,0 Wonderful

Feb 2018

KAYAK

Pros:

Staff were very helpful during pickup and drop off. Convenient airport location.

8,0 Very Good

Oct 2017

KAYAK

Cons:

Unstaffed after hours drop in Montreal (Drummond St) was a bit hard to figure out.

1 out of 3

Europcar

6,8

Cleanliness

7.5

Comfort

8.0

Pick-up/Drop-off

7.1

Value for money

8.0

One location in Ottawa Airport

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Locations in Ottawa Airport

Please Go To The Routes Counter

+1 613 822 2409

Opening times not available

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10,0 Wonderful

Dec 2017

KAYAK

Pros:

First time with this rental firm and I'll be back Quick pick up at airport Friendly efficient staff Great car

2,0 Poor

Aug 2017

KAYAK

Pros:

Nothing

Cons:

The fulfilling agency lost my reservation. I went off in my own to find a rental.

2,0 Poor

May 2023

KAYAK
Good price. Europcar charged us more money for mileage when on Expedia it was supposed to be unlimited mileage

10,0 Wonderful

May 2023

KAYAK
Every thing was very good. Good car. Driving well. Clean. Drop in and drop off. So you are doing amazing job. Thanks a lot for your service. Keep continue to do well for others customers.

2,0 Poor

Jul 2022

KAYAK
Never got a car

10,0 Wonderful

Mar 2022

KAYAK
These guys are extremely flexible. I got stuck at the border twice and both times they allowed me to return the car 4-6 hours late, without any extra charge. Once the car was not clean and had smoke smell so an hour was wasted at pick up. Without any demand from my side they gave me a refund of 25 CAD to make up. The guy Vivek, is extremely friendly and accomodating. The downside of my experience is that I am still waiting for the refund of 500 CAD a month later, despite several reminders.

1 out of 3

Thrifty

2,0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Ottawa Airport

Show locations

Locations in Ottawa Airport

1003 Airport Parkway Private

+1 613 521 3332

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 20:00
Sunday07:30 - 23:00
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2,0 Poor

May 2022

KAYAK
You left us stranded in ottawa , Horrible Experiance !!!!!!

1 out of 1

Discount Car & Truck Rentals

No score available yet

One location in Ottawa Airport

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Locations in Ottawa Airport

Ottawa airport

+1 613 667 9393

Opening times not available

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No reviews available

keddy by Europcar

No score available yet

One location in Ottawa Airport

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Locations in Ottawa Airport

Call 613 667 9394 For Shuttle To- Discount// 1749 Bank Street

+1 613 667 9394

Opening times not available

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No reviews available

Sunnycars

No score available yet

One location in Ottawa Airport

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Locations in Ottawa Airport

1003 Airport Parkway Private

Opening times not available

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246 travellers who hired a car in Ottawa Airport gave the car agency they used an average rating of 7,7

Car rental locations at Ottawa Airport

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Most popular car type

Mini

Top tips for hiring a car at Ottawa Airport

  • Book your car hire at Ottawa Airport at least 5 weeks before your trip in order to get a below-average price

FAQs about hiring a car at Ottawa Airport